good room. quiet. first floor. view of pool. nice staff

gym was closed, pool was closed, paid breakfast

the so called gym- smelled like dirty socks

and the pool was not open

pool was not open, but not a show stopper some fixings in the room a little old, dated or lose

room did not come with an ironing board, also the guess laundry room closed at 10 pm

clean and staff was friendly. pool was a great activity for my son and the breakfast was great

great breakfast and very clean room!

everything was clean, great breakfast, and super friendly staff

i like the big rooms very clean amd pool

convenient hot tub pool and gym

the pool and the water park.

the wifi wasn't working properly but outside of that everything was pretty great!

water park not having towels the kids were freezing shaking crying because there was no clean

not wifi plugs. no fridge and microwaved. no bellboy to help with luggage.

the rooms were like an apartment and they have free laundry machines.

nice kitchen and free laundry facilities

gym is a tiny room with just two machines

i loved the kitchen!

the kitchen in room

the location was in good proximity to salem. the desk staff and bar staff were very friendly.

nice bar / restaurant

we had room service and the food was good

the room was great. everything was clean. my kids loved the pool.

a better room service menu

the location and the beautiful, clean kitchen.

my kids loved the pool

breakfast was great! only complaint was no bananas.

traveled with my grandson and he loved the pool. breakfast was also very enjoyable.

close to laundry mat and car wash

pool water was very warm and nice after being out in the cold.

close to everything. nice toiletries. pool and gym were great.

staff could accommodate early check in request

kids loved the hot chocolate bar

it was quiet and comfortable, the pool was fabulous, the location was so convenient and very walkable

, convenient access, early check in and although we didn't use it - the ability to check out up to an hour later without

it was a beautiful place and the breakfast area was spacious.

pool was probably fine for kids but eh for adults… not warm enough for winter and dated feeling

the gym was very limited

gym and pool

pool closed

the suite was great for family's. great breakfast and comfortable beds.

large suites with full kitchen. very comfortable stay for family of 4 (small kids).

good location for uber trips into salem nice to have a suite and kitchen

breakfast was very nice. room was nice...i will return.

kitchen

breakfast was great daniel and sharon were amazing with my kids

there was a gym and a pool

the clock in the gym was not working (probably needs a battery replacement) and the bench was shaky and could break

they provide a nice selection for breakfast they could add a variety

spacious clean rooms and free breakfast! also enjoyed the pool!

a hs event that resulted in kids running the halls til 1 am

with migrants with lots of young kids in the hallways with room doors open and tons of trash outside the room doors

staff was very accommodating and generous with a late check out

none of the facilities were open due to covid so i am not sure about restaurants, gym, pool, etc

got our two kids in swimsuits and floatys and went down to the pool only to find the pool was closed for

the outdoor space and pool are very nice

breakfast was delicious

the bar was closed

the pool

really liked the cozy bar area

laundry room is relatively expensive compare to other hotels of the same range were we've been.

friendly and helpful service at the front desk and in the breakfast service.

it was a typical hotel breakfast. lots of selections for any customer tastes.

ear everything in the room next to us, kids with tv on at 5 in the morning and parents talking loud

clean, modern rooms, extremely comfortable beds, and fast wifi

breakfast was good variety, was hot and delicious

the breakfast buffet was nice as well as the location of the hotel from the airport.

breakfast had a wide variety of food to eat and was good

the breakfast was excellent. appreciated the laundry facilities.

the recent coronavirus situation many properties have to close facilities like the pool and spa, and no breakfast was available

and wifi was very bad

machine didn t work and the parking lot was being tarred which inconvenienced everyone

was denied room service due to the restaurant being understaffed

breakfast staff location

the bar and the view and staff was amazing

wifi and breakfast so we did not need to worried about finding simple breakfast in the morning when

laundry room was dirty and machine ate coins but hotel is not responsible call number

the staff was excellent, plus continental breakfast, free wifi, a pool... yes please.

were amazing, mayra who checked us in was able to get us an early check in

excellent check in staff. free parking, gas nearby. comfortable bed.

kept messing up my reservation dates, misleading with the room rates that i initially secured, no room service (i cleaned it myself), the hallway had an unpleasant odor near the elevator, and (+) but i did not like the room service, i was from sunday to thursday and in those days they never did room service, the role (-) apparently they only provide room service every third day during covid (-)room service has to be requested at the front desk, and it's never available

to boston airport with a free shuttle - uno restaurant was conveniently next door with good food and good prices

restaurant bar only had three stools and bartender said they couldn t add more

appreciate the airport shuttle service and the friendly staff

arrived at about 11pm and it was so nice that the bar was still open and i could have a nightcap

the restaurant and gym facility

breakfast was great so was the location. my kids had a great time

my kids loved it

the matador restaurant

a shuttle into the city may have been nice too, but no info was offered, i saw an airport shuttle,

breakfast was great, could have bacon sometime.

the bar being open was not consistent.

comfortable beds, delicious breakfast, sound proof walls, gym and pool where pretty cool too

the breakfast was excellent and the hotel changed up the offered menu items every day so we didn’t

,.pretty much everything. loved the gym there, great facilities, breakfast was nice too.

the kitchen staff was rude. they started arguing doing breakfast time

the kitchen staff was rude. they started arguing doing breakfast time

big clean rooms, close to a lot of restaurants and cafes, friendly staff, good gym and pool

my kids enjoyed the salt water indoor pool, and had all the things we needed to cook in our rooms

breakfast wasn’t great but a chick-fil-a is across the parking lot.

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike were in excellent shape) so it

early check in made it possible to get lots of rest after several nights of little to no sleep

love the rooms the pool very clean and staff is so wonderful

the jacuzzi & pool were great as well, & the king size bed was so comfortable & the pillows

the pool and fitness center and times open were wonderful

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities are wide open just right of the main entrance

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

early check in

bonus, it's attached to joes american bar and grill, which has a great gluten free menu

us the worst room available next to the laundry, pool & gym

very clean and great breakfast!

staff was very helpful, the hot breakfast had a wide variety and was delicious

were extremely nice from check into to breakfast i really enjoyed my stay the rooms were very clean and well maintained

not lots of tables for breakfast.

the breakfast was good. from 6 to 9 am. the staff was friendly.

breakfast was also good

it’s definitely a good choice for family, especially with kids

breakfast was good

promised pool would be open memorial day weekend and was closed! kids bummed out ..

free breakfast was excellent and staff could not be any nicer

no local shuttle as advertised

small exercise room and laundry (cheap

has advertised shuttle services, but upon asking staff at check-in we were informed they no longer offer them

attached resteraunt clean pool

wish pool was heated

didn’t get to use the workout room and swimming pool, see kids enjoying a lot

lots of kids staying here - a bit noisy

very spacious rooms and good gym. breakfast was ok as well.

shuttle was quick and convenient

money for the laundry :(

beautiful views, location, incredible breakfast bar, helpful staff!

nice gym

they also have laundry facilities at reasonable

i had one critique it would be that the kitchen is very slow to put food out

close to the airport with a good shuttle.

the breakfast staff was so friendly

ran out of breakfast by 9;30. wasn't aware i had to pay extra for parking.

breakfast aqequate if rather chaotic

the dryer didn't work in the hotel guest area and the gym was way to hot.

the free shuttle departs every hour from the airport/train station/car rental

the kitchen had everything you needed for the stay

the included breakfast offers a great variety of options and the kitchen and service staff are very friendly and will make sure you have everything you need

the laundry facilities could do with more machines

the lobby was pretty and they have a pool, gym, and laundry on the same level

close to the airport, nice rooms, super comfy beds, bar on site.

werent able to use the pool & that's all my kids wanted to do was swim

also the lady who tended bar was superb

the pool

no couch to sit at during the day for the kids. only a single one.

breakfast an room service was awesome.

10pm knowing we checked in with children they wouldn’t give us sheets or pillows for the kids to sleep on the pull out bed

small pool

loved the sports bar attached

not to like, pool, hot tub, bars, restaraunt

everything we look for: restaurant, bar, pool, hot tub, great breakfast monday to friday and excellent location

pool,location, friendly staff

balconies, great bar staff and housekeeping, dining on site, indoor pool, management/desk were extra helpful and

guests, free parking, friendly accommodating staff, place for family to sit and gather around the pool

they gym was brand news with great equipment and at least 2x the size of a typical gym

the pool had kids screaming really loud and did not let us in the pool

the kids loved the pool and the hotel overall was very clean with extremely friendly

issue unexpectedly no questions asked no explanation needed they free of charge offered us a late check out all the way until 2:00 and weren't banging on the door and being rude at 1:59 like

its covid so we had breakfast in bags. the food was ok and it was enough.

in bar were extremely expensive

didn't use but customer laundry center and business center looked great

early check in

plenty of parking spaces, clean rooms and blankets, access to the pool and gym.

very helpful staff, early check in when we turned up early to chance it, large and comfortable room with enough space

folks hanging downstairs at the bar and bartender very friendly

very large room with kitchen

pool was good for kids but not adults, gym could use some real weight machines.

breakfast exceeded expectations check out market basket food store across the

everything. especially the updated gym

hotel has a nice little bar and the breakfast was very good

unfortunately the gym was not available due to renovations

had to ask for our breakfast voucher at the front desk othwrwise we would have been automatically charged for it

need continent i also breakfast

complimentary shuttle to airport

the kids robes were adorable and the treats were a great touch

pool time was fun and our boys really enjoyed even though it was chilly

meaning, the relaxing pool and hot tub become unruly kids running around,

the free shuttle was an unexpected perk

lovely fish restaurant and lively pool bar all on site

reliable and frequent staff were friendly food was good conference room was fine for our course gym was small but had everything you need

could do with a refresh. no room service. value for money.

e cardio room, one weights

they let us have a late check out and that was super appreciated after our long trip as we got to sleep in

the bar staff and front desk staff were very friendly and efficient

big comfortable beds and spacious rooms, facilities, especially free laundry access and gym were wonderful

the shuttle service to the airport was very reliable

i also used the gym and laundry services which were very convenient

the staff was so nice well informed. the shuttle service was excellent

gym available if needed

free shuttle ride to/from the airport, hot breakfast buffet, late 12:00 check out time, and the kitchenette

the pool was closed

quick drive from logan and hotel provides a shuttle

nice to have pool and gym on site

love the gym

breakfast, location just steps away from a number of bus line stops, a swimming pool, and gym

ramona was exceptional.,the kids loved her.

breakfast was great.

pool was closed temporarily for service, so the teens were somewhat disappointed

the pool and gym are good

fitness, pool and jaccuzi were great

who checked us in was polite, informative, and organized, the room was immaculate, the airport shuttle was easy to use, absolutely perfect stay

we had 2 kids 4 months and 1 year and i didn't appreciate them smelling that

bed was not quite as firm as i prefer no free weights and sparse equipment in gym

service, room was spacious and clean, the shuttle service was very punctual and their breakfast was very

also enjoyed the kitchen facilities in the room

continental breakfast offered in a big kitchen near the pool overlooking the beach and

we were pleased the with small kitchen area

early check in and late check out times make the stay relaxing

is fantastic, grounds nicely maintained, pool area is quite large and set up with lounge chairs and towels provided at pool

nice clean nice gym on site

convince and shuttle

there is a coffee bar in the lobby that serves starbucks coffee

accommodation, comfortable bed, good restaurant, frequent airport shuttle, competent, courteous, professional staff

the service at check in and at eh bar was excellent

the amenities were nice including the breakfast too

even the casino no longer charges

amenities restaurant pool and the staff!

all awesome place to bring kids, my children are 8 9 and 10 super kid friendly

later, while at the hotel breakfast, dev came personally with the news of a room ready for us

had asked for early check in, not only was i accommodated , upgraded and even received complementary cocktails

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

r insulin), roll away beds, late check out

requests were made for a refrigerator

room service was great

nice room, great views, good gym and really helpful stafg

$27 breakfast

the breakfast was excellent and it was so nice to have a the free hotel shuttle

had the eve meal and breakfast at the dinning room

enjoy the proximity to logan and the availability of the shuttle

foldout couch mattress wasn’t super comfortable, but my kids still seemed to sleep ok on it

way too expensive for what you get, no room service, no real restaurant

foldout couch mattress wasn t super comfortable, but my kids still seemed to sleep ok on it

excellent breakfast, gym, room accommodations

nice gym, comfy room, super location