location, pool, staff

kids running loudly through hallways at night

clean rooms, nice stuff, good gym

very clean felt safe. pool and gym were by appointment. great staff.

there was even an omelette bar that was included

a little bit annoyed there were dozens of kids constantly in it i wasn’t able to use it once

breakfast with a large seating area

breakfast had very limited choices but that more than likely is attributed to covid protocol

room was bigger than i expected, and it was nice to have a kitchenette

loved having the kitchen! it was perfect and so cute!

down to the bar for a drink and the bartender and staff were very friendly

being able to reserve a time for the pool and gym was also different and great

pool size was small

pool, and no hottub

was a pleasant surprise that they had some covered parking, especially handicapped, because it was raining during our stay

the beds were very comfortable, the kids loved the pool and everyonr was very friendly

to a parade being held in the town that day, there was limited access to the parking lot, but not too bad

free parking

staff were so nice. everything clean. excellent room service too.

a meager amount when booking the hotel i got breakfast included for the amount of time i was staying at the hotel

not notified pool would be closed.

the pool being open. but due to circumstances thats not the hotels fault

clean and modern. nice bed. cookies. late check out.

super comfortable bed, great pool and super friendly staff. couldn't have been happier!

i really liked the pool. it was spacious and clean and warm!

honestly, breakfast was

the gym was clean with great equipment

was really nice, let me check in early, breakfast spread had a lot of variety, nice, big, clean,

in the pool was not clear and it looks like non residents people even with casual dressing has access to

was an excellent selection for breakfast, including waffles, but more organic options should be offered

room smelled like dirty laundry immediately

soft beds and pool to entertain kids

other then no indoor pool it was good

soft beds and pool to entertain kids

beautiful, clean, super comfortable bed and a great breakfast

the bed and pillows are very confotable!, also they allow us to do a late check out, very kind!

staff was very helpful, the hot breakfast had a wide variety and was delicious

mainly stayed to get away from kids and soak in the hot tub have dinner out at the new area.

great customer service, clean, good breakfast

us the worst room available next to the laundry, pool & gym

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of shady looking people hanging around outside

asked for early check in and didn’t get it when i arrived

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities are wide open just right of the main entrance

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility, good size indoor pool

the hotel bar was not open on the weekend due to staffing.

nice bar inside

breakfast was ok, not spectacular, regular continental breakfast, but the staff was great

comfortable beds, delicious breakfast, sound proof walls, gym and pool where pretty cool too

i wanted more breakfast options.

far for the price, easy to downtown boston have a pool that my kids loved quiet rooms

kids were swimming at 3p

kids at pool in the early am

i would highly recommend to anyone with kids

breakfast was hot and very good everyday

1 ladies that take care of breakfast were rude and seemed like they hated their jobs

the pool was ok

away from the wall and you have to squeeze between kitchen counter & frig door to access it

issues, no driver for airport shuttle bathroom drain sluggish as well as kitchen and loud heating unit sounded like freight

free parking

was not impressed with the room service i ordered at 9:20 didn t get my food until 11 it was cold and then they forgot half

it was clean, parking was easy and it was close to everything i needed

my kids loved it

wifi was slow unless you pay for upgrade

we arrived a bit earlier than expected and the front desk allowed us an early check in

the gym and swimming pool were also clean and well equipped

everything was great and the late pool hours was perfect.

the pool and fitness center and times open were wonderful

amenities no breakfast,pool,gym just plain room

staff was amazing breakfast was great pool and the manger was great we'll be going back in 2

breakfast service, replenish food quickly, plenty left

lots of kids staying here - a bit noisy

recently renovated large rooms, great bathroom, pool area is perfect: kids enjoyed it a lot

a bit warm in there and loud, but a great place for the kids

i like the breakfast the moment was good

i like cleanliness and comfort of room, i like availability of breakfast. location off highway.

the breakfast was good too

not lots of tables for breakfast.

breakfast was also good

in the kids room

the kids were the sweetest things and i felt awful that they were left in that situation

it’s not the ritz but for one night near my kids school it was fine

amenities- gym and pool

the floor of the pool area was very dirty.

kids really liked the swimming pool and the gym is next door with a window wall so i could watch the kids

no gym, no real breakfast, prices were too high for a low class hotel like this.

have liked to use the gym

and fact they are willing to accommodate your request for breakfast and snacks in evening, salt pool

kitchen and definitely the chef makes every breakfast a true enjoyment

nbd though, loved the gym

the pool was warm, the staff was extremely helpful, and even though we understandably could have buffet

location breakfast

i arrived for an early check in with my dog, room was not yet available

kitchen

we got to play a couple of games of pool in the lobby

great bar and food was great for quick purchase items

rooms were gorgeous and comfortable. gym was adequate

view of the frozen lake ,good hot break fast,clean an confortable room,plus i side facility nice bar with live

wifi wasn t the greatest

was denied room service due to the restaurant being understaffed

nothing honestly it was dirty gross and had people on drugs here not a place for kids!

wifi on and off most of the time

the room had a pull out bed, so we could comfortably sleep all six of us(four kids ages 9-13) in one room

pool hours

breakfast was excellent

some food was cold at breakfast, oatmeal not replenished

a lot of restaurants walking distance, nice neighborhood, free breakfast, free internet and free parking

i loved the gym and the dining hall

was conveniently located, clean, quiet, good free breakfast, looks like a bar is coming or just getting remodeled

the kids doing cart wheels i. the hallway until 1:00 am.

the worst wifi and internet access ever met.

ear everything in the room next to us, kids with tv on at 5 in the morning and parents talking loud

it was nice to get a decent breakfast in a hotel, the first since pre-covid for me

room was very nice and nice size room. a lot of selection at the free breakfast.

they offer a great hot breakfast, free parking and have pet friendly rooms available

nice gym

i also felt that the gym was a bit too small

rooms are complete and comfortable,also the restaurant and bar on the side are a plus

i did not eat breakfast at the hotel

the temperature of the pool was great, the gym was awesome and a great staff

location, clean and welcoming, breakfast was good, plenty of chooses

fitness gym was nice

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

pool was a bit small

pool was clean, room was a good size.

for the price it was great. lounge area was very nice and the staff was good with kids.

was very quiet, decent price, and kids loved the pool

gym is one of the considerations i will look into when booking a room and i must say while there

love the indoor pool, the front desk staff very nice

the snack bar had good options and even local ipas

the gym and heated indoor pool were great as well

need more laundry machines..

great hotel. nice bar and pool.

there is a food tray with food and sensors that made me nervous with the kids

liked the very comfortable room and amenities as well as the swimming pool and workout facilities

events going on, birthday parties , weddings, it was loud and obnoxious and pool area overrun by kids

the food at the breakfast buffet was cold.

that i didn t have enough time to swim in the pool!ud83dude02

also the pool was warm and spacious for the kids

great workout gym and indoor pool

hotel has a unique layout with an open mezzanine on the second floor and a modern bar in the lobby

also the pool was warm and spacious for the kids

a small bar is located on the first floor and the barmen is a really nice person

pool, seating area outside, breakfast, kitchenette in rooms

gym looked great though the pool was closed for the winter

free shuttle

hotel with a spacious living unit that includes a bedroom, a living room and a kitchen

breakfast was good. cute vibes down in the bar area

shuttle should be available additional hours

restaurant and bar closed, gym tiny. little pricey without those options.

free shuttle to harvard square is amazing

zac at the bar was extremely kind, genuine and professional, and monty the operational manager, made sure to

clean, modern, easy on and off main thruway, everyone very nice and accommodating, wonderful breakfast

the bar and pool were open/especially for the price the staff was amazing

no meat at breakfast buffet.

pool

the gym the pool. the bigger towels for us plus size girlies.

very clean and quiet,live that, and the kids love the pool.

impressed with the kitchenette (well-equipped with microwave, fridge, dishwasher)

breakfast was great and super clean hotel

bedroom and kitchen kitchen

the pool was just right we had it to ourselves for a nice while

easy check in/out and flexibility for early check in

they accommodated early check in, very much appreciated

even the bar there was wonderful

we really enjoyed the hotel bar and restaurant

good front desk for early check in, all staff are nice.

nice breakfast

laundry, breakfast

one i use one of the 2 beds and find a kids sock

breakfast in the morning, clean, comfortable and quiet rooms in a great location

it has laundry facilities and vending machines

good location good gym

gym was boring, like all other

nice gym

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

the wifi was superb and among the best i've ever experienced at a hotel

cleanliness of room, size of room, pool and gym

the breakfast was satisfying

the staff was really friendly, and they gave us a late check out

the room was amazing and breakfast was delicious

location and price were good. also free parking.

parking lot was a bit small but i think they had extra parking off to the side

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

the parking was limited

also during our stay the car i had parked in your lot was boxed into the parking lot by a huge truck

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

quiet and relaxing , very nice gym

the gym and common areas

restaurants and room service i

no do it yourself laundry

the location is great, the sunday brunch awsome. gym well equipped. mirror tv.... and keep going

good structure and nice room fittings. comfortable bed and good bathrooms,late check out

beds were comfortable, the place was fairly clean, the pool was good (should add a clock in the area)

the room and the facilities were very clean and the pool was nice,

love the restaurant and bar downstairs rooms were spacious

bar with bar menu very handy and spacious

pool

pool was murky and there was clumps of hair around the outside of pool

with migrants with lots of young kids in the hallways with room doors open and tons of trash outside the room doors

the facilities the gym the heated pool

staff is amazing ! room was very clean. the pool was great after a long day of site seeing !

the staff is great , especially joe. the breakfast s also a nice bonus.

the kids loved it too

gym small but functional (had a treadmill, x2 cross trainers, 1 recumbent like and some funnelled -

tiny gym, dirty bathroom, and very late check in time

they have wine and cheese and in the morning this morning they’re beautiful breakfast downstairs a continental practice, which was just delicious

breakfast is excellent and good value. swimming pool wonderful. gym also spacious.

the location and pool

me over the breakfast i prepaid and was told i didn't also wasn't told where to find the pool the gym or anything

the restaurant could be better for kids .

also the gym facility does not have enough equipment

breakfast was outstanding with three staff members working and keeping the area clean and well

wish pool hours were later

pool hours was closed in the morning

breakfast was very good

the gym was freezing cold.

the bed was comfy, we had two kids

the room was amazing and so was the gym

pool

the kitchen staff was very pleasant also

very good breakfast, location beside freeway to go to north and south and a friendly staff.

the accommodations, breakfast, and gym.

location and gym

key card didn’t work for the gym , the microwave is down stairs right when you check in at front

breakfast not included

there is now a shuttle that will take yo to nearby locations including the casino

suburb hotel - ample parking place, modern, good facilities you would need a car to make the most of

kitchen! beautiful!

nice decor, service, breakfast and pool.

it has everything we need-laundry, food, kitchen, gym

pool was a bit cold for being indoors in the summertime.

staff cleaning and kitchen staff goes out of their way to engage with friendly comments

kitchen

the breakfast was great

they said our king room wasn’t available but she made a plan, after a very long drive with kids i would have preferred a smooth check

great staff and location also the outlet in kitchen was

kids loved the pool

more equipment in the gym one machine wasn’t working

kids

i enjoyed the morning breakfast and indoor pool.

breakfast was great and met my expectations

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

the gym and pool are small but useable, and the lobby area is set up well for business travel with

took us on the free shuttle to the blue line substation at the airport so we could go downtown

arrived at about 11pm and it was so nice that the bar was still open and i could have a nightcap

shuttle drivers coming and going were helpful and friendly

staff/shuttle was so very beneficial for our trip

breakfast had few protein options

hot breakfast was great

location was good and the room had everything me we needed, even a small kitchen/ bar

hotel tried very hard to let customers have a nice breakfast during this time

the breakfast was amazing and you have a lot of options which we found not to be usual in hotels in the

i used the gym for the entire period i was there and i enjoyed the variety of modern equipment, cleanliness,

covid 19 messed up our pool experience.

more frequent service of shuttle bus.

elevator access to floor 3 where the gym and laundry room was

they also have a guest shuttle that can bring you to 3 destinations if you do not want to attempt to find public parking

the pool and gym were closed for cleaning and renovations.

close to airport restaurant and bar on property shuttle service

useful free shuttle to and from logan airport

the breakfast was good and was included in our room price with booking

in reception were very helpful, restaurant provided excellent meal, hotel shuttle very good, dropped us off at the car rental instead of terminal saving travel on the

gym air con was not running

the rooms, gym and everywhere was super clean. they offer free coffee all day.

good gym, decent breakfast including waffles, comfortable beds and a good sized room, and a convenient

very clean, complimentary breakfast was good and staff was very friendly

i also used the gym and laundry services which were very convenient

the free parking and free breakfast made our stay affordable

the breakfast has options for all diets

absolutely everything! breakfast was outstanding

the facilities were fantastic- the pool was lovely, the gym and the lounge were excellent

they gym was brand news with great equipment and at least 2x the size of a typical gym

very large room with kitchen

handy to have kitchenette

everything. especially the updated gym

comfortable living area with little kitchen for a nice 3 day stay

the breakfast bar was also exceptional