didn't stay very long but we thought our room was lovely, the garden and pool very attractive as well as the over all decor

breakfast was delicious

breakfast was delicious! it’s so relaxing!

the breakfast was very good

a nice size spa to relax in and then a cozy bed

everything was great. my kids enjoyed the pool. we are in the hotel. very pleased!

snack machines are available but you can only get a soda when the bar is open

pool area was clean

fill up quick and then you have to use their second parking lot that you need to either walk or shuttle back from and that lot is really dangerous for your car

for food, provided bathrobes were great for covering up to go to and from the pool, and the gym was well equipped

we loved the heated indoor pool but the room was chilly

allowed and kids running and screaming at breakfast

pool water was very warm and nice after being out in the cold.

the breakfast can definitely save you a few a bucks it's good and the kids will eat it!

we didn't have a chance to try the breakfast or other facilities (like the gym etc) but everything was super clean and wonderful

the location and the beautiful, clean kitchen.

took over pool are and much noise

pool, restaurants, room service

when we went to go in the pool there were a ton of out of control kids in there ,hardly the romantic getaway

a better room service menu

pool closed but gym was open. didn't make sense. my kids wished they could sw

beautiful and neat room and hotel, great outdoor pool and laundry room

great view of the pool area too (it was closed but still nice)

pool was not open, but not a show stopper some fixings in the room a little old, dated or lose

the so called gym- smelled like dirty socks

gym was closed, pool was closed, paid breakfast

kids loved the pool

very pleasant to talk to and very welcoming and seemed knowledgeable clean facilities just right breakfast lots of parking the best part was the room it has everything for someone here

pool may have been cleaned better, but the kids enjoyed it anyway

great staff and location also the outlet in kitchen was

she was able to get me early check-in and late check out, which was a big help

the pool was closed while we were there and we didn’t know about that before hand, however, we were

also emailed to request a possible early check in as we were traveling long distance

staff were great...quiet rooms (we had bus of kids on site and i didn’t hear them at all)

of tissues, the quality of the takeaway breakfast and even the disposable earplugs in the gym

accommodations, great staff (very helpful to assist with directions and hold our luggage for early check in)

there was a gym and a pool

the clock in the gym was not working (probably needs a battery replacement) and the bench was shaky and could break

kids would have liked some fruit for breakfast

helpful personell, laundry for guests, pool inside hotel

i like the gym, the pool, and hot tub.

the room was quiet..clean..the pool area was clean nice pool

very nice pool

the facilities the gym the heated pool

due to covid safety the gym, and pool were closed which would have been nice to know before booking a reservation that was

kids in hallways bags of trash outside rooms

full kitchen, dining table, separate bedroom

loved that it offered a laundry room with multiple washers and dryers

kindly by all of the staff, food was great, and we really enjoyed that we were able to do our laundry at the hotel

the kitchen in room

a big kitchen and a laundry facility makes this place unbeatable

i can’t say enough about the breakfast

the staff was wonderful and the breakfast amazing

facilities including laundry, swimming were all excellent and seamless

good location to explore the area. comfortable rooms. nice gym and pool

breakfast was great! room was clean!

this was the reason we chose this hotel, so the kids could expend some energy

breakfast had a wide variety of food to eat and was good

the breakfast buffet was nice as well as the location of the hotel from the airport.

big bed, linens good, excellent breakfast, laundry available

was super slippery and both my kids fell in the shower, it smelled like cigarette smoke, and i saw mold on the ceiling

breakfast was ready early, clean, staff was attentive, person driving the shuttle to the subway

lumpy beds, no hot breakfast, location wasn't great

we received 2 rooms first room was checked in at 10 pm in was fine my kids came in at 2 am and they were told there was no room available and to try and find a different

breakfast was very good as it had something for us adults and a variety for the kids

convenient to airport. affordable parking fees

restaurant. was excellent beds really nice pool and arcade. nice amenities

hotvtub and pool was nice. rooms were clean. didn't have time for the water park.

we arrived, the city was having water problems and i asked for bottled water for the kids and the gentleman at the desk tried to charge me for the bottles

the wifi wasn't working properly but outside of that everything was pretty great!

uncomfortable daytime receptionist and the kids side of family room had no tv.

the sushi bar and the bar in the lobby. i did not llike the treatment.

kept messing up my reservation dates, misleading with the room rates that i initially secured, no room service (i cleaned it myself), the hallway had an unpleasant odor near the elevator, and (+) but i did not like the room service, i was from sunday to thursday and in those days they never did room service, the role (-) apparently they only provide room service every third day during covid (-)room service has to be requested at the front desk, and it's never available

the easy check-in and friendly staff along with parking and 24hr airport shuttle

great location next to strip mall fast food 15 mins away from encore casino perfect location.

arrived at about 11pm and it was so nice that the bar was still open and i could have a nightcap

room service didn't clean our room, we called the front desk and the person was like well it got

they have a great bar and grill right

loved the gym

breakfast area was untidy the first 2 days we stayed

the breakfast, bed comfort and room cleanliness are absolutely good.

staff were friendly, and allowed us late check out since we were choice members

they were able to do late check out

their free huge breakfast and friendly staff are amazing.

also, there’s no late check out, anything beyond a half hr, they charge you for

very good breakfast

for full service in park-n-fly, a shuttle service from the hotel to the logan airport is not there

location from airport and also easy direct access to downtown too multiple facilities - pool, fitness center, luggage

pool and gym were well set up and not at all crowded

did not refresh coffee bar or towels.

not really, pool too small

the kitchen had everything you needed for the stay

left too early for breakfast.

- shame on the kitchen

the gym and pool, all areas were well maintained

very grateful to be able to use the laundry room as well

the swimming pool and the fact that it was open the staff was really nice

my kids love so much

location,pool,clean,staff friendly

also the lady who tended bar was superb

the hotel looks newly renovated. the staff is nice and our kids enjoyed the pool.

there was an airport shuttle which was very helpful

in bar were extremely expensive

excellent staff, very clean, great gym and nice pool. good and regular airport transfers

there is a well equipped gym and an indoor heated pool

the pool and also gym is good

very friendly staff. easy check in. 24 hour shuttle. pool was nice.

very comfortable beds and bar was open late.

this hotel has beautifully clean rooms, a great gym, comfortably warm indoor pool, a restaurant and bar down by the lobby, and a nice selection of

the transport to the airport and they let us do early check in.

the kids loved the pool, i loved the shuttle service to the airport

we sent questions regarding airport shuttle times and got the response two days after we left

was great to bring the family and kids

the room is really spacious and includes kitchenette. there is a gym, swimming pool and laundry

pools and amenities.

staff was helpful. good coffee and good breakfast.

their breakfast was top of the line with multiple buffet style options

good breakfast, nice swimming pool for kids, very friendly staff

the kids loved the pool and the hotel overall was very clean with extremely friendly

we did not have breakfast.

issue unexpectedly no questions asked no explanation needed they free of charge offered us a late check out all the way until 2:00 and weren't banging on the door and being rude at 1:59 like

kitchenette was great and there was plenty of room to sit and chat with the friends we were

the breakfast bar was also exceptional

we didn't cook but the kitchenette was handy for late snacks and take out food

the breakfast was fabulous as always

were clean and a good location restaurant and bar downstairs full kitchen in the room all in all the fantastic

staff, pool and gym clean , friendly staff and good food . ud83dudc4cud83cudffb

great location. very convenient shuttle. grocery store in walking distance

the staff was kind and food and drinks at the bar were tasty

free breakfast

staff was professional and courteous, the rooms were spacious, the beds were glorious, and the breakfast spread was fantastic

there is good parking on-site

breakfast staff location

the view of the lake my kids loved

lots of parking

if tavern was open. pool. but covid stopped all that so it was great for the circumstances

good gym, decent breakfast including waffles, comfortable beds and a good sized room, and a convenient

the shuttle service to the airport was very reliable

did not use the gym

i liked that the hotel had a free of charge laundry.

was a lovely modern property, fantastic shower, great breakfast and every single staff member we encountered was just lovely

breakfast receptionist zallinda; pub stays open late to accommodate travelers; very nice swimming pool

the shuttle was easy and prompt, very friendly

the service at check in and at eh bar was excellent

it was horribly noisy, blaring music, every tv set full on and shrieking kids made for a gruelling time

pool, jacuzzi, gym were beautiful

the hotel had a nice gym and pool

to request shuttle than expected, very helpful shuttle drivers and friendly helpful recrptionists

the laundry service is convenient

we ordered room service & i had one of the best lobster rolls i ve ever tasted

pool, jacuzzi, and gym were all ok

pool and jacuzzi were lovely

pool,location, friendly staff

the pool and hot tub were lovely

the pool area was beautiful and clean, we will bring out swim suits next time we visit

not to like, pool, hot tub, bars, restaraunt

well maintained gym

a gym made up for not having a pool

we did not have breakfast, because we had an early flight.

the bar and grill is also fantastic, clam chowder is as good as it gets

full size bed are too small for two adults or 2 kids at age of 16-17

i like the breakfast the moment was good

it’s definitely a good choice for family, especially with kids

i like cleanliness and comfort of room, i like availability of breakfast. location off highway.

close to everything. clean. good breakfast.

not lots of tables for breakfast.

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike were in excellent shape) so it

the bar was also a great place to watch the baseball game

amenities no breakfast,pool,gym just plain room

site bar prices were extremely high

love the rooms the pool very clean and staff is so wonderful

definitely recommend this hotel, the stuff us very friendly and they were able to accommodate early check

the gym facility is great too

we needed an early check in, and they were very accommodating

a few days in advance for an early check in

excellent location, overall very nice rooms and gym facilities.

the only thing i would suggest regarding the breakfast would be maybe scrambled eggs, bacon and a little less spicy on the potatoes

breakfast was amazing

nice gym and

which was highly disappointing considering that was a big factor in choosing this hotel, the gym was also closed for 2 of those days

lots of kids staying here - a bit noisy

shower could use a lower shelf for kids

took advantage of complimentary shuttle to drop us at good harbor beach

shuttle and valet staff are awesome 10

no info in the room telling about hours of room service or pool

room service was great and the staff was very friendly and attentive

parking was free and the location was convenient and easy to get around

kids loved the pool and breakfast

additionally, the gym had everything i needed, including a peloton

gathering spaces, gym, pool, pool table

free parking

room was exceptional, very clean and loved the surprise of having a kitchenette in or room

comfortable beds, kitchen was nice .

paper towel was left on top of the kitchen top table most probably by the housekeeper

the kitchen staff was rude. they started arguing doing breakfast time

chick fil a,pool,breakfast

pool needed cleaning

the bar and restaurant was just as good

only had a shower not a bath tub, which was my fault for not asking, the pool was much smaller than expected but still

the pool is significantly smaller than it appears in the pictures.

room service was nice. view was wonderful.

pool ısn't good

extremely clean, pool, gym, very quiet at night

,.pretty much everything. loved the gym there, great facilities, breakfast was nice too.

only bad thing was the pool was ice cold

i would have loved more christmas decorations. inside and outside. bar wasn’t open

bar staff was very friendly and professional

we also thought the gym was beautiful with some great views

early check in and friendly staff. great location.

way too expensive for what you get, no room service, no real restaurant

safety bar in shower would be good.

the pool and shower then comfortable bed the breakfast was the best

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

a lot of restaurants walking distance, nice neighborhood, free breakfast, free internet and free parking

the pool and gym are good

we used the gym a couple of times which was also excellent

friendly staff. nice bar and environment

the boston public market is right across the street and is great for any meal or a drink at the bar inside or out on nice days

shared space, such as restaurant, gym and transit lounge were great

we like the gym and the front desk staff, who are always pleasant and knowledgeable

the place , was a great space for me and my kids

in room wasn t working so we had to go down to the restaurant to order room service, not a big deal just alittle

is a convenience fee of $25 a day for things that should be included, like wifi

luggage facilities and late check out

gym should be in better condition.

house keeping/room service was very friendly and helpful

the spa was also a great place to workout, relax and unwind

waited at the bar downstairs for about 10 minutes, completely ignored even though there were less than 10

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

the breakfast room service was prompt and delicious and cleaning service excellent

on the very first moment i had to call the hotel, i talked with the front desk to ask for an early check in they were very polite and helpful

no guest laundry

the restaurant is great and breakfast very good

it seemed odd not to have one in a good sized kitchenette area

bathroom for the hotel restaurant/ bar was downstairs & down the hall, not anywhere the

we were given waters on arrival and accommodated our early check in

oh, they have a fantastic gym

accomodate my request of late check out (just 2hours beyond normal checkout time)

location. dog friendly. bar and restaurants. comfortable beds.

we were able to get early check in and late check out

of hotel amenities- said there was a bar and restaurant but there was not first night heat wasn’t working in room

fast & early check in, location to td garden

the gym treadmills were out of service

no gym as depicted

they do not have an on-site gym, you have to pay for a workout at a nearby gym

no room service

during a snow storm with my 2 young kids for a tournament

the grab a toy box for the kids was very thoughtful and cool

the bar located in it.

enjoyed the free wifi and the customer service

minute walk to the peer,spirit of boston and resturants, but the hotel breakfast and bar were excellent

the pool and hot tub were great

made things with 2 kids a lot easier

parking, bathroom door was broke, room service food tasted terrible, not worth the price of the room

gym and swimming pool were very nice

the wifi wasn't working one night, but it appeared to be resolved by the next day.

wish the gym was bigger and had better

the bathroom sink is particularly small which for my 2 kids

we didn't explore room service - perhaps they have coffee

great staff and my kids love yo2d2