i loved the pool .

crying kids, unclean rooms, no amenities, staff far from helpful

location, price, cleanliness, view, gym

breakfast is excellent and good value. swimming pool wonderful. gym also spacious.

kids live in newton, so this hotel’s location is pretty much perfect

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

also during our stay the car i had parked in your lot was boxed into the parking lot by a huge truck

no breakfast served, but duncan was nearby. great to have covered parking free.

free parking, free simple breakfast, free wifi

clean, staff are nice, the car is protect with the underground parking

only for me night but usually i like to take a early morning swim & soak in the hot tub but the pool didn't open till 7am & i started work at 8am so there was no time to enjoy the pool etc

convention for kids competition and noisy all day

pool area was very nice and clean, which it was guarded and less wet, but it is a pool area

great spot just outside boston! loved the indoor pool!

with teenagers stampeding the hallways, police were involved and they could not find all the kids so ultimately the situation was uncontrolled and teens were running & screaming in the

enjoyed the small bar on our first evening

great location, nice rooms and great breakfast

beautiful rooms, which include updated bathrooms and full kitchens, the beautiful outdoor courtyard area, the delicious made-to-order omelettes and other

gym looked great though the pool was closed for the winter

rooms are big and include a small kitchen, which is very convenient

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

the breakfast is not amazing.

the bar tender/ restaurant staff were fantastic

i liked the breakfast and the pool. the bed was also comfortable.

they also have a nice complementary breakfast

wasn't room for trash there was only a small trash in the kitchen

pool and fitness center also excellent

never got to have breakfast

bedroom and kitchen kitchen

the room kitchen was a nice touch

pool was perfect for our boys

non functional laundry

love the indoor pool, the front desk staff very nice

people all very nice. hotel emplyee behind the bar was great

gym

location, staff, gym and the availability of a pool as well as a food

the bed is comfortable,room is clean,room service is ok

kids in pool too late and pool was cold

the room service fees were high and the quality of the food was poor

room service cost a

rooms are complete and comfortable,also the restaurant and bar on the side are a plus

excellent sports bar resturant on site. friendly helpful staff. overall great value!!!

nice breakfast. nice gym with free water bottles. nice pool.

i also like to relax in the bar before going to bed

nice rooms, clean, comfy and an amazing breakfast i wasn’t waiting for

location. laundry on site. pet friendly.

the bed was excellent, and the gym facilities were outstanding

was very quiet, decent price, and kids loved the pool

the pool was very small.

gym area is modern and had a lot of equipment, the room was big and comfortable, check-in was

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

all the above and the breakfast offered! thank you!

nice gym

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag provided awkward to dry hair -hair dryer was almost hidden in closet (that’s how i

my kids enjoyed the pool staff was friendly

hotel has a unique layout with an open mezzanine on the second floor and a modern bar in the lobby

the pool hot tub the look of the hotel was nice

pool & gym were open early. breakfast variety was great! bed was very comfy.

extra charges for room service. awkward to find which left turn leads to hotel.

the late check out time and proximity to groceries/pharmacy/hospital/coffee was perfect for my family

it has a lobby bar w/pool table, in room mini bar (with nuts) and a large lg tv

zac at the bar was extremely kind, genuine and professional, and monty the operational manager, made sure to

complimentary shuttle service throughout cambridge was an awesome perk - we hopped it to and from harvard

the hotel website stated there was airport shuttle service but i called the night before to find out that wasn't available

breakfast was okay

knowledgeable staff, clean rooms with comfortable beds, great continental breakfast, and all this in a convenient location

location 2) customer service 3) variety of items at breakfast 4) quiet environment 5) cleanliness of

no complimentary breakfast available despite online advertisements

great breakfast

kids friendly and great breakfast bar!

the breakfast was one the best continental breakfasts we have come across for a hotel included meal

right in front of the hotel, there’s a park and a playground — perfect for families with kids

there is an onsite coin laundry, bonus

kids can paint a drawing at the lobby

gym was ok. location was good.

room was extremely noisy as it was adjacent to the gym

a lot of the time it sounded like the ceiling was going to cave in due to kids jumping around above us

swimmer pool could be a bit warmer.

just breakfast no help me waiters

excellent, i like the buffet style breakfast.

i loved the fact that there was a mini living room and a kitchen in the room!

pleasant stay including breakfast

we also have a daughter at wellesley so this location was convenient to visiting both kids

our kids loved the pool and my husband and i were able to get in a good workout in the fitness facility

have to agree every day to wifi whrn i examined the folio it says internet access instead of room charges which is frustrating

i didn't realize it was an olympic pool in a gym

ud83dude05 also by mistake they charged my room service for water, which i did not use

the gym is open only from 06:00-22:00 wish it was open 24/7

the location is great, the sunday brunch awsome. gym well equipped. mirror tv.... and keep going

nice gym

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

good location good gym

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

the swimming pool is really clean

the staff of ms sammy very warm and friendly, and room service are so careful.

pool was open 7am to 11pm everyday, with

shuttle bus to downtown and free wifi

location and indoor pool

bistro, 24/7 snack area, indoor pool, water pitchers in lobby for guests, newness of

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

pool, fitness center, business area + printer, seating area in the lobby

they were friendly, helpful, so good to my kids and made this stay all the better

no facilities for changing at the pool

good front desk for early check in, all staff are nice.

even the bar there was wonderful

easy check in/out and flexibility for early check in

we really enjoyed the hotel bar and restaurant

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

office chair was worn out and was coming apart at the seems, and the only stationary bike in the gym had warped pedals which made it unserviceable

beds were really comfortable! the gym was well equiped and clean.

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

the coin laundry was clean and available most of the time

had laundry facility which was great

and super accommodating staff, convenient to everything but quiet location, access to the kitchen, comfortable bed, clean shared bathrooms were always available

room, kitchen/dining area, living area

i could also do laundry for free next to the dining room

breakfast was well stocked with delicious bagels

on weekends, bagels and coffee were available for breakfast in the common kitchen

good breakfast

breakfast is not consistance and they say they have gluten free options, but there is cross

do wish the rooms had more drawers or a hanging bar for clothes

a light fare menu would have been a big plus. the bar only had beer/wine

gym equipment not in good shape

it had a large efficiency kitchen

heated pool was awesome!

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

they were all nice, every one of the front desk staff, and the man who tended to the breakfast was so kind and friendly every morning

location outside of boston with an indoor saltwater pool; excellent hot breakfast in the morning included

they have a kitchen efficiency to use.

limited breakfast items. gym ac wasn’t working so not really usable in the summer.

from the front desk to the cleaning staff to the staff overseeing the breakfast

t go wrong with a kitchenette

gym is too small

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too crowded cramped for hotel guests to want to enter

that was disappointing for our kids

my friend and i enjoyed their bar and pool table and i definitely would reccomend this hotel

there’s also a heated indoor pool & full sized gym

very accommodating and helpful. it was nice to have a shuttle to area attraction.

impressive gym- large with tons of equipment options

great bar (zephyr) rory is second to none, fantastic bar tender

check in time was extremely late, i was told i could get a early check in but that never happened only e-mail was offered to notify me when ready which never

view, great gym, very conveniently located

i'm looking forward to enjoying the pool and spa at my next visit

staff was very helpful and, with the exception of there not being enough towels at the pool, everything was fantastic

ordered food at the bar, hamburger was dry

having a swimming pool and the kind reception and hospitality.

and staff were nice, liked the cute little restaurant and bar off of the side of the lobby

excellent service at the bar, very attentive bar man

too small a gym for hotel that size

lovely place, hotel bar was cozy, check in was friendly. a+

i dislike extra charge for good quality wifi. everything else, great.

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

fantastic for the purposes of my trip

still under some covid mandates during our trip so no sit down breakfast in the restaurant, but food to go was available

i also enjoyed the room service, even though it was pricey, it was worth it after a long traveling day

arrived quite late). free wifi worked. room was clean.

room service was mediocre

great breakfast

i get there with my 3 kids and the room is far from being ready

laundry very useful

great rooftop bar to sit and relax with a pretty cool view

the onsite laundry and gym were a great added feature

staff and awesome location, tried the gym and got some room service and both were amazing

the staff was super accommodating esp with with our two little kids

offer while we agreed to swap our everyday cleaning to greater wifi, we just didn t get it right and thought it s on offer on top of usual things not instead

size of my room. gym. front staffs.

the walls were thin but to be expected with an older building the kids in the next room were extremely loud and very disturbing

loved the room and free breakfast.

i wish the kitchen would stay late at least with a reduced menu.

room was amazing. breakfast was delicious. able to provide early check in.

the breakfast was huge and the staff was so kind

very friendly staff, allowed early check in. breakfast with plenty of choices.

there is a small pool and gym which we did not use

very good food, especially for kids.

the room was perfect and peaceful clean and the staff tending the front desk and bar were beyond exceptional

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

the price was perfect for this spacious room. breakfast was good and the kids enjoyed the pool.

amazing room service

the gym is amazing

room service has changed

the restaurant and the gym was wonderful, thanks again.

staff, clean room fast and simple to use room service

did not indulge in breakfast

the cocktail bar became part of my daily routine

two ladies at the breakfast are the best in terms of service and hospitality

have utensils sent to the room and after 15 minutes had to go down in my pjs and walk through the bar and restaurant to get them

the fitness center including a lap pool was the nicest fitness center i have used during business travel

great bar downstairs with enough food choices to make it perfect

pool was very cold and lots of one way streets in the area

coffee in the lobby, the room service food was basic, not great, the toilet in the room barely worked, when we booked the

sure why the gym is still closed in boston considering all other recreational gyms are allowed to be open

there are only three in the whole building and with the pool located on the seventh floor there was a lot of starting and topping

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge and a coffee machine with no access to water so impossible to use

hot breakfast was great

the breakfast was amazing and you have a lot of options which we found not to be usual in hotels in the

very clean, great breakfast, great pillows!

breakfast had few protein options

i liked that the property had a gym and a pool.

pool! and food service!

the beds were so comfortable and the pool and fitness area was gorgeous.

my kids loved the pool

swimming pool needs some work, although the water was nice and clear, the side walls need to be cleaned, the

there is a pool, a basketball shooting area, and table games for kids

pool and sports deck all in one is the best thing ever when you have kids

the wonderful pool, kind staff, wonderful breakfast for my children and i.

pool definitely and beds are so comfy

close to the casino, nice bed, soft pillows.

could have breakfast

free breakfast and then snacks and other meals for purchase

we were compensated parking and a breakfast

it would also have been nice if a breakfast was included in the price

parking. early check in. great restaurant that was very close validated parking

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

breakfast is good and tasty

gym equipment very basic

early shut down of breakfast. most places do that.

breakfast was very good, with a nice selection

also we used the spa services which were convenient

the spa was incredible!

spa was terrific. room service very good. staff throughout the hotel were outstanding.

spa was busy with outside guests which didn’t give me the time to have massage sections

gym super nice

the breakfast was not good.

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable bed,

this hotel offered a free breakfast w/a variety of hot/cold options

very nice diversified continental breakfast. newly renovated rooms.

the laundry machine and dryer in the basement was very convenient

didn't eat at the bar downstairs, walk across the street to pressed for great coffee and breakfast

the best part was that it was dog friendly, and there was no pet fee

staff was very friendly and hotel is centrally located. fenway park is 15min walk. wifi is free

i don't remember if there was a gym or breakfast as i didn't have the time to use them

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in the late afternoon each day

bar and restaurant were both well staffed and we had great cocktails and food was good

hotel staff went out of their way to solve all our requests - early check in included - with a smile

very nice pool (the spa was under refurbishment at the time of our stay) (+) the scent is so spa and refreshing

an item i ordered didn't come my room service so they took it off my bill

room service breakfast was very fresh, and delicious

the warm pool was great and clean. the gym met our expectations and the room had a great view

room was great. location was great. hotel restaurant/ bar was great.

have gone out to eat instead had i known i had to get dressed and head to the lobby to get my breakfast

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

the kids in the hotel were very noisy and i do not think hotel management did anything about it

amazing location good service amazing breakfast nice staff

patrons were loud, kids running in the hallways

were some unsupervised kids that had rooms adjacent to our room and they were playing soccer at 10:30pm in the hallway

comfortable rooms, excellent gym, great location

pool was great for the kids we were there for hours

pool and gym were exceptional with open hours

good selection of food at restaurants close to a mall if you like shopping late check out to allow enough time to pack and eat before traveling home

crowded and loud bar on thursday night before veterans day...very noisy

bar located inside and a starbucks

gym could have been a bit better

bonus was the pop-up holiday bar while we were there

the kids really enjoyed the back elevator for access to the cambridge mall

to covid no gym, no kayaks, and maid service only upon request

the restaurant and bar were comfortable and the food was great

fun for kids

great location, old world charm, impressive lobby. good gym.

location is awesome and we had a really good breakfast sandwich

the lounge offered coffee tea and soft drinks all day, happy hour w light bites from 5-7, and breakfast buffet in the morning until 10

crazy that we pay for wifi with city rates

breakfast, but i still prefer the european mix of buffet and a la carte menu

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

location. doormen. butler service. room. housekeeping. room service.

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna the rooms were

breakfast in breakfast lounge needs improvement

very accommodating staff, and a cute little gym

small gym but has everything you need in it

good wifi

rooms very comfortable beds, wifi easy, shower great, nicely warm at a bitterly cold time of year

room service was hard to contact and the restaurant was too busy to give us a

in the hotel, complimentary tea and coffee all day in the lounge with a bar and restaurant with room service options

- location - facilities - daily pass to equinox gym - room

is no late night room service, no food post 11

peloton bike at the gym

parking situation and excessive room service charges.