the gym was well maintained, and the pool was well maintained

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

stylish and new furniture, very clean , good complimentary breakfast

i love the breakfast, easy parking, 1 short block to caltrain and bart when i don't drive

loved the table to serve as a “kitchen” table so we could eat our dinner comfortably

great shuttle service to airport

this hotel the lobby was welcoming, with a pool table, fire place with a bar off to the side

i was able to take a shuttle to the airport they come every 20 minutes which is convenient

the free shuttle was a godsend

really liked the lobby area, there were things for my kids to do (play games/pool) and they enjoyed the indoor

easy shuttle from airport, nice room, excellent fitness center and pool.

great bar and restaurant

waited a long time for shuttle from airport

great staff , great pool , will come back

was exactly what we needed- somewhere close to the airport, clean, comfortable with a nice gym and view

she didn't provide information on free wifi for members or any perks associated

able to hook up ps4 even though when i checked in they said it would be able to hook up to wifi bathroom shower head and sink were broken and fridge kept making

wifi and poor free breakfast, i ended up going to trader joe s for my breakfast foods daily.

close to sfo nice breakfast clean rooms

location was great. right by airport. appreciated getting early check in and late check out

our waiter at the lobby restaurant was also great considering we’re dining with three kids under five

the food at the bar restaurant was tremendous

not get waterfront rooms as reserved and we also did not get the adjoining room that was for the kidsud83dude2cud83dude2c

we arrived at the airport after midnight and the shuttle arrived within 15 minutes

facilities - gym, pool, hottub

no house keeping altho confirmed to do at check in wifi is unstable

because of the coronavirus, they had to shut down the gym and laundry rooms

wifi was iffy.

very comfortable great breakfast great location closer to the airport

clean spacious free parking

and thanks for the early check in

i know there's never a guarantee of an early check in, but it did seem surprising that even though the hotel knew we had arrived early in

so friendly and accommodating, free parking, free airport shuttle and great location

fantastic staff very accommodating. reliable shuttle service

room were nice and the gym was really nice

noisy, kids running around playing in the elevator

great staff, beds. nice breakfast. near restaurants.

my kids found a dildo under our bed and condom wrappers by the furniture

the shuttle took a very long time to pick me up at the airport

morning breakfast bar to grab and go since we left early the next morning

the bar is open late, and christopher is a superb and attentive bartender

the centralized hub of elevators. the far distance to the pool. the outdoor pool.

the staff were very helpful and accommodating to my reds for a late check out.

was super close to sfo front desk allowed early check in morning shuttle super convenient store that sells premade meals

proximity to the airport. accommodated an early check in. friendly staff

days, we skipped starbucks run in order to get to our room since we were tired and traveling with kids

how great the breakfast was, and how the tables out in the main lobby had fresh fruit, candy (for kids), and beverages

the staff was friendly and there was an airport shuttle

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

the pool temperature was also a bit cold

we arrived late at night with tired and cranky kids on christmas day

nice staff , indoor pool and came with 2 little kids, staff was able to check us in a little early

had an early checkin available and had everything on-site that i needed: gym, restaurant, comfortable bed, etc

bathroom lock broken. no room service for second day stay.

everything was ok, and the hotel offers a shuttle to/from airport

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

the wifi block some of the websites

wifi was good and there wasn't too much noise from the el camino real

some food and by midnight nobody was available to provide instructions on how to access the free wifi

wifi

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

room service was great and prompt

staff gave me a late check out that i requested at check in, which they did not have to do, but it was appreciated

room was very nice, bar area was nice,

room service charges were over the moon and food quality was poor

is shuttle bus to/from the airport

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very practical solution to get to/from the hotel

close to sfo and had a shuttle clean and well maintained

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

excellent decor, quiet, large room, good facilities, extremely comfortable bed, airport shuttle

guest laundry is rather expensive at usd 5 each for washing and drying.

i would like to mention ken in particular who helped us to get our laundry done

the hotel,is even close to artichoke joes casino

near to airport and quiet. laundry facilities. underground parking.

the gym was pretty small and the equipment was dated but you could get a workout in

provide a sheet in the room desk that supplies information like hours of breakfast, hours of wine / cookies, hours of operation for pool and location

room, facility, staff and breakfast, (and the smell of the fresh baked cookies

they hadn’t extra bad for kids under 2 years old

free breakfast was better than i expected

cannot eat carbs right now, so the breakfast was a bit tough

free wifi. movies on demand. quick service. decent gym with pool.

room service always found time to clean my room even though i usually asked not to be disturbed

the price vs location and the lower pet fee

the free shuttle from the airport and executive lounge was awesome.

loved the bar area and the food

coin laundry and comfortable clean rooms are pluses

the shuttle service worked perfectly

only thing was that the shuttle driver took a 1/2 hour to find us because he wasn't told we're to look

super comfy beds, spacious for 4, located 5 mins from airport, free airport shuttle.

staff was very friendly and the shuttle to the airport was great!

location and under the circumstances with covid19 they did pretty good, with the room service, did order and they bought it up very quickly, thank you

clean comfortable rooms + good breakfast + friendly staff + free wifi + very close to airport and rental cars + easy access from

staff were excellent and gave me a late check out as well

to the airport -shuttle service -restaurant on site -recommendation from staff about returning rental car and using

clean property. friendly staff. good room service food.

it was clean and had a spa and work out room that was excellent for the price

i like it the place was good and quite there’s a cute nice little pool and fitness room

i was even able to get a shuttle ride the next morning for free

it’s a great place for a little rest n recovery. love the spa tub

breakfast could have been hotter.

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

i was able to get early check in and late check out

i was able to get early check in and late check out

room was next to the laundry room and it was very loud

also i wish each floor had laundry service

new. clean. great breakfast. shuttle to the airport.

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

clean, comfortable and roomy. the breakfast and coffee was very good

the delicious warm breakfast provided a lovely start to a long day of flight

good breakfast, comfy beds, all needs met

also, it’s right near the freeway and a golf course so it’s really noisy

got a nice quiet room on the top floor & early check in

comfortable beds, good complimentary breakfast, convenient location

a nice sauna, right next to a golf course

everything you need for a business trip, including good breakfast and a gym

pool was loaded with kids ,need more adult time til like 9-minight

wet by the elevators due to kids swimming and going in and out.

key cards often don't function properly to access room, pool, gym etc which was irritating

i was told that covid is why there's no hosted happy hour, but the full service cash bar is staffed and operating at 4:30

pool was loaded with kids ,need more adult time til like 9-minight

laundry for guests per floor! fitness facilities and overall room

laundry for guests per floor! fitness facilities and overall room

awesome breakfast

loved the breakfast bar

they serve breakfast in a baggy but we never grabbed one so can't say anything about that

the suite was perfect with kitchen area and freezer and fridge

i am eager to see their gym and game room which was covid closed

the room is big with 2 beds, sofa and kitchenette, all for our comfort! it's dog friendly too!

kind staff. very helpful. clean rooms well equipped kitchen nice hot breakfast.

breakfast is served buffet-style by kitchen staff to keep covid risks at a minimum

checked in late and ordered room service

complimentary shuttle bus and laundry room

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

wifi speed is not bad

i like the self-service laundry for my business trip

they charge $12 a day for parking, which isn’t that easy to find, and their advertised breakfast is quite

they helped us with our airport shuttles, offered us a late check out without us having to ask, and even found a corkscrew so we could open our bottle of

there were breakfast sandwiches offered for a fee. coffee was available.

breakfast options are starbucks and pay as you go

loved that a gym and laundry mat was available

size and the quality of the room the gym and the swimming pool the location near san francisco downtown with less than 20 min by driving

and the restaurant and bar were very nice and high quality

gym has nice view

hotel and staff is so friendly and awesome and the bar just great especially the ahi poke

the extremely helpful staff, the bar and the convenience to the airport plus parking

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

the dryer didn’t dry so well in the laundry room!

and free laundry

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

the hotel is located right off the beach. it has a pool, hot tub, and gym. there was a balcony.

when preparing our coupon at the bar we received our drinks

the ambiance, the onsite restaurant is really good, it’s clean and comfortable and has a nice pool area with a great hot tub

gym facilities, heated pool, secure car parking and waking to views of the pacific ocean

and the service sitting at the bar was underwhelming at athe moonraker

location, great facility, very clean, great breakfast, great wifi, and quiet and peaceful rest the entire time

day, my kids wanted to go to the pool but it was dirty

t a little small), friendly and helpful staff, great location close to the airport and some

wifi ok plugs in room didn t work front desk not friendly pillows were awful

i liked the fitness center and pool.

i love the room and the bar with dj music

no and that we hadn t paid for it specifically so we could either go fill our own water at the gym fountain or buy it from somewhere

room service member provided excellent service upon a special request

room was clean and spacious. free parking

was very nice high class hotel at a reasonable rate. nice restaurant and bar as well

better quality soap and bigger bar soap. hot water was a not always hot

the grab bar in the shower is way in the back and not practical to reach

i promised the kids we were going to swim

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

apparently teams of young teens were staying at the hotel and both the kids and chaperones were very disrespectful

my daughter was sick, so they provided us with a late check out so she could rest, even

quiet, nice laundry facilities

liked: amazing and huge breakfast, convenient parking, friendly staff, fun games room and nice gym, and proximity to the bart and the freeway

location: excellent hot breakfast lots of seating available; friendly staff; ample free parking is a plus

nice place. clean room and good breakfast.

and the breakfast was wonderful

continental breakfast was a plus

room had a kitchenette with a single

we made our way down to the hot tub and pool after grabbing some concessions at the front desk… they had a great selection of snacks and

breakfast area was too tight for the crowd.

i asked for a late check out if possible please

breakfast was good and satisfying

very kind and considerate staff, from check in to breakfast staff, thanks!

booked a deluxe room as it was our last couple of nights and we wanted the space to repack and also wanted to ensure we had a bath

how comfortable the beds were and the spa tub was awesome!

loved the wine and canapés and the home cooked breakfast

staff, location, breakfast, all great!nda

paid extra to have a room with a spa bath

we love the spa tub and the view of the ocean. the fire, the bed was really comfortable.

the spa tub was awesome

choose this hotel because website shows it has pool available but when we got to the hotel they told us it was close and i didn't like that

kitchen supplies inadequate

when i went to breakfast at 8am, there's no fruits or yogurt or muffins.

loved the fact that they had a indoor pool

spacious room, pelaton in gym and free breakfast

peaceful and safe location, 24-hour gym, large room size

imming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service)

convenient 24h gym with free weights, cardio machines and a pulley

room service option the big gym

central location quiet comfortable bed nice gym