was wonderful, breakfast was fantastic, service was great, room was nice and very clean

the spa tub was awesome

we love the spa tub and the view of the ocean. the fire, the bed was really comfortable.

paid extra to have a room with a spa bath

loved the wine and canapés and the home cooked breakfast

due to covid restrictions, the breakfast buffet isn’t there, but they give you a brown bag breakfast to take to your room

the staff was very accommodating to give us an early check in

was wonderful accept i found it difficult to remove the plug in spa tub

i did wash the spa bathtub out myself before using it because there were a couple small hairs in it

very kind and considerate staff, from check in to breakfast staff, thanks!

pool and spa were excellent

loved there rooms, location and pool.

gym is a shoebox with only two machines and the one treadmill clanged so loudly it was hard to

the fireplace option with little bag of wood) my only disappointment was trying to schedule their spa treatments

the breakfast and wine hour were also wonderful

also would wish particularly during covid that the room service was better and more extensive plus that there was a clear guide to amenities and what

be better if the hotel also had somewhere you could buy snacks etc as we were limited to ordering room

we played 9 hole golf and had a walk before going to the airport next day

no spa, no swimming pool, no bicycles

uldn't even purchase a candy bar, magazine, aspirin), had to drive off property into town for a reasonable cup of coffee

appointed room, lovely balcony with views over the neighbouring golf course, the pool & outdoor area with fire pit

$90 pet fee (over $103 including taxes and fees) was outrageous and only disclosed after we made our

about it but, unfortunately i only stayed for a day and did not have a chance to use the pool, spa and the gym

coffee, staff friendly, pool, spa, and gym.

pet fee was a bit high i thought

restaurant, sweets shop and button boutique shop wonderful, nick's has great music in the bar and all shops and restaurants were happy for the custom with warm welcome

the pool was too cold

the location was perfect loved the pool & jacuzzi

it has a small gym and heated spa and pool

and the service sitting at the bar was underwhelming at athe moonraker

large room with kitchen area and nice bathroom

was a great size and had everything we needed, including kitchen facilities

breakfast choices could have been a little better however was sufficient both mornings

not a bad gym

loved the table to serve as a “kitchen” table so we could eat our dinner comfortably

stayed two nights, wifi cut off after one night

no house keeping altho confirmed to do at check in wifi is unstable

clean, including bedrooms, dinning area, parking lot and laundry room

motel both inside and out, with well-appointed rooms that felt brand new and a really great breakfast selection

hot breakfast, clean and comfortable room, super staff, and dependable airport shuttle will bring us

the airport shuttle was awesome. staff was very efficient & polite.

shuttle just passed us by

the room service pizza was excellent

we didn't eat breakfast there but a late night snack in the bar was awesome.

bathroom lock broken. no room service for second day stay.

needs a gym

the web site they don't mention that he shuttle from the airport doesn't run all day, that was a big inconvenient for us

gym was great , laundry facilities were good

quick check-in. very responsive to all my questions/airport shuttle needs. substantial breakfast

location of the pool but since it was for leisure i thoroughly enjoyed my stay. relaxing

the airport convenience, shuttle, restaurant food & ambience, and most of all the staff.

9 floor open space in the center of the hotel just off the elevator nerve wracking when you have kids

the room is very far from elevator. it was a pain to walk with kids and luggage

to relax prior to our flight and we were very pleased to be able to pay a little extra for a late check out due to a late flight

top golf simulator on site. airport shuttle service excellent. good breakfast

families w/kids and patrons waiting for shuttle hanging out at tables after finishing)

breakfast

my kids found a dildo under our bed and condom wrappers by the furniture

early morning flight, free shuttle, super clean, friendly staff, room large and roomy, included breakfast

great staff, beds. nice breakfast. near restaurants.

no heated pool

the pool was nice but cold the rooms were all spacious and we had two different ones the lobby and bar

the games in the lobby and the pool were a nice bonus for my kids

modern, clean, convenient, great shuttle service

to airport; very clean; comfortable room, quiet, gym, pool amenities; bar food, snacks, free

the complimentary breakfast was delicious and they had very good coffee and tea available all day

early check in

fantastic staff very accommodating. reliable shuttle service

breakfast was really good with lots of choices

her criteria are breakfast, gym, and clean rooms

to airport, shuttle service, staff were great and allowed us to checkin earlier - really helped with jet lag

late check out

loved the real gym: great updated equipment (i

great bar and restaurant

the shuttle bus driver was rude.

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

wifi

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

the bed & wifi

the wifi block some of the websites

nice breakfast, easy check in, and great accommodations!

room service ie making beds, refreshing towels etc did not happen during stay

environment; spacious room; friendly, helpful, and professional staff; complimentary shuttle

the breakfast is good. the location is perfect for traveller, they shuttle too.

location was great. right by airport. appreciated getting early check in and late check out

they stop serving food including room service at 11pm

no pool no laundry service

very clean, modern hotel with a nice gym. close to the airport which is why we had chosen it.

beds were old and worn out. no room service

shuttle service and the beautiful lobby

room was clean and big. location is good and so is the shuttle service

is shuttle bus to/from the airport

nice clean rooms with comfortable beds. free shuttle was so a bonus

airport shuttle information at the airport not clear.

close to sfo and had a shuttle clean and well maintained

airport shuttle service that runs every 30 minutes was very convenient

room service charges were over the moon and food quality was poor

d $26+ breakfast buffet was amazing- best i've encountered in years

room service was prompt

hotel provides free shuttle from sfo. rooms were clean and we had a good stay

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

the dryer didn’t dry so well in the laundry room!

and free laundry

free wifi. movies on demand. quick service. decent gym with pool.

hotel employee at the front desk was very accommodating and was able to provide us with an early check in due to our flight arriving a lot earlier than expected

the staff was amazing. our room was ready for early check in!

very nice staff! very friendly! also, they have a gym area!

think there isn't one)

counter you have the avenue full of different restaurants different cuisines and they even have a casino at the end of the ave

guest laundry is rather expensive at usd 5 each for washing and drying.

conveniently located near the airport & shuttle service.

shuttle service

laundry would be useful

they hadn’t extra bad for kids under 2 years old

we also took advantage of the gym which has some good machines and weight

the gym equipment is very dated

the breakfast is kind of meager

food around the area wasn't so great but that is out of the hotels hands and maybe the gym equipment is outdated but it is minor compared to the positive vibes we had here at this hotel

breakfast and good customer service. the room was large too.

the guest laundry situation was not the clearest and there was inconsistencies between staff.

gym and

location, location, location. oh, and free laundry facilities.

great view overlooking the golf course

staff was very friendly and the shuttle to the airport was great!

only thing was that the shuttle driver took a 1/2 hour to find us because he wasn't told we're to look

super comfy beds, spacious for 4, located 5 mins from airport, free airport shuttle.

very overwhelmed by the front desk staff and the shuttle drivers

free shuttle is awesome

the breakfast is great

breakfast selection is very weak

andy,& anita at the front desk accommodated us upon requesting a early check in

gym is equipped very simple

excellent breakfast perfect room excellent service

they offer a smaller gym, relatively large rooms and a complimentary breakfast

the breakfast was the best i've had in quite a while

gym was very clean as well

the staff was wonderful and breakfast was delicious

breakfast was great. staff was nice!

very convenient with free shuttle bus

breakfast was top-notch, and staff were friendly and professional

for overnight stay between flights and i appreciated the shuttle service - and the swimming pool

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

breakfast was a nutritious meal that satisfied us and would carry us through until lunch or longer

safe area/clean rooms/good breakfast and shuttle to and from sfo always makes things conveninent

i was even able to get a shuttle ride the next morning for free

spacious. clean. healthy breakfast. friendly staff. great service.

it’s a great place for a little rest n recovery. love the spa tub

clean, spacious, excellent breakfast.

wish there's hot waffle/pancake for breakfast.

spacious room, pelaton in gym and free breakfast

when i went to breakfast at 8am, there's no fruits or yogurt or muffins.

pool wasn't very clean

clean, well located, kitchenette, well equipped.

close at 10pm and the hotel don t providence nice food except frozen food or dry food, and no bar , nothing fancy i arrive at 10pm for me it is too

the bed had hair all over the sheets and the wifi never works!

breakfast, pool and the large windows. fresh air.

the bed was super comfortable & check-in was simple. there was a nice happy hour at the bar too.

lobby has a nice little bar for a quick

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

also i wish each floor had laundry service

liked the fitness room

i was able to get early check in and late check out

i was able to get early check in and late check out

clean, spacious, decent gym, nice staff, the bar was open to watch basketball game!

the decor of the hotel from the lobby to the guestroom and gym

trundle bed/sofa was perfect for traveling with kids

clean, spacious, decent gym, nice staff, the bar was open to watch basketball game!

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room was and cost, and where i might find the ice machines

room service member provided excellent service upon a special request

the staff was very accommodating/ easy parking

had questions in the gym and there was no one around to ask

forgot to pay my bar bill and the poor bartender got dinged for it i returned the next chance i got and paid it then

rly morning) but there are times when it is very slow

the delicious warm breakfast provided a lovely start to a long day of flight

good breakfast, comfy beds, all needs met

at breakfast, the coffee and waffles were good

breakfast was excellent, thank you

new. clean. great breakfast. shuttle to the airport.

hotel is nice with swimming pool and lake view .

imming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service)

pool is definitely heated and beautiful

central location quiet comfortable bed nice gym

$10 i was able to upgrade to a larger corner room with a view of the water and pool

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

the kids love the pool, so easy to access

we wished the bar was open

she explained that she was not allowed to write '3 kids' on the coupon

hard to relax in the spa or pool with kids running around

even though there are covid precautions, they still provided a sack breakfast, no it’s not hot, it’s not the best, but at least they do it

spacious room, comfortable bed, nice hot complement breakfast

the pool policy was not explained when i booked the room and called the front desk to inquire.

laundry room

loved how accommodating the staff were, from late check outs to parking passes to late night trash pick ups

the pool was kept clean and staff was always close to help, the gym was nice and convenient

clean room. included nice breakfast.

pool, gym, restaurant etc., closed by law for covid-19, but otherwise great.

key cards often don't function properly to access room, pool, gym etc which was irritating

there much to like, the open bar and the breakfast were a definite plus

it has a really nice laundry room and business center

excellent breakfast & great coffee.

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

nothing to entertain kids

laundry for guests per floor! fitness facilities and overall room

gym was good and we used it- not too busy

the suite was perfect with kitchen area and freezer and fridge

the breakfast

great staff; great breakfast; comfortable beds, spacious kitchen and clean room/bathroom

breakfast was good, they served sausage patties, eggs, oatmeal, fresh waffles, apples, orange juice

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

stead a guest laundry that you have to pay for)

they had popcorn, hot cocoa bar & were so kind to my talkative kids

wifi speed is not bad

would be nice if room service was open later.