the hotel was very clean with a clean pool and gym area

the gym and pool facilities were very small and under par.

we had a drink in the bar were the staff were really nice, then off to bed prior to heading to yosemite valley the next

the extremely helpful staff, the bar and the convenience to the airport plus parking

and the restaurant and bar were very nice and high quality

excellent stay to recover after a long flight. free shuttle from and to the airport a bonus.

gym is super weak. missing dumbbell pairs.

the hotel also has a self-service laundry facility

much to my surprise the attendant said they had no clean laundry in stock and would fulfill the linen request first thing in the morning

gym was bad, breakfast hours weren’t helpful.$15 to park nightly.

the restaurant was closed. no room service. couldn t get a decent coffee in the morning.

the bed, vety comfortable & room service was excellent

wifi is not included, you should register or pay for it.

they had popcorn, hot cocoa bar & were so kind to my talkative kids

stead a guest laundry that you have to pay for)

the kitchenette was perfect for my needs

the staff were uniformly fantastic, the room was beautiful (with a well-equipped kitchenette with full-sized fridge, stove, microwave, cookware, and cooking implements), and the

very clean. room was great and breakfast was good too.

spacious room - good breakfast

clean, good breakfast, location was good, spread out, will go back

nothing to entertain kids

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

super clean, great staff. breakfast was excellent

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

the breakfast each morning was superb

also too many kids parents not taking care of their kids at the pool not sure if there could be a limit or an

wet by the elevators due to kids swimming and going in and out.

only thing was are refrigerator didn't work but i called room service and they were on top of it they brought new

forget about room service, takes forever to get an answer

the room above us had kids running and jumping all night.

staff was very friendly. location was very neat and tidy. breakfast was good.

large room, good breakfast and gym.

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

breakfast was excellent, thank you

free breakfast, clean, friendly staff

i was able to get early check in and late check out

liked the fitness room

i was able to get early check in and late check out

also i wish each floor had laundry service

room was next to the laundry room and it was very loud

we would appreciate to be noticed to the whirl pool and hot breakfast not available due to covid

breakfast could have been hotter.

however it was not a swimming pool it was a whirlpool that was a jacuzzi

it’s a great place for a little rest n recovery. love the spa tub

hotel provides free shuttle to the airport then take the bart to go to the city and get back to the airport by bart and

nice clean rooms, good wifi

we couldn't use the pool

lunch or room service available until after 530pm

that the hotel's restaurant was closed along with gym, and shuttle service because of covid-19

rooms were very clean nice bathrooms great facilities great restaurant and bar you can tell they work very hard to make you happy great service

coin laundry and comfortable clean rooms are pluses

staff was very friendly and the shuttle to the airport was great!

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

the shuttle service worked perfectly

location by the airport was great with a easy to use shuttle available

speaking of eating, the breakfast buffet is well-presented and hearty

my partner was hoping for eggs for breakfast...

it is also close to a mall that my kids loved

breakfast was only good

free breakfast was better than i expected

my daughter was sick, so they provided us with a late check out so she could rest, even

good free breakfast with plenty of choices on site laundry facilities free internet and use of printer on foyer enabled printing off of boarding

clean room, sheets, breakfast was great

the breakfast was great also

clean and safe but the main reason i moved from my airbnb to stay there was for the use of the gym - which was not open

free shuttle

clean , friendly stuff and gym bus stop and cafe right around the corner

conveniently located near the airport & shuttle service.

they did not have working laundry services as advertised

very nice common areas, quality rooms with fridge and microwave, and there is also a small gym available

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

wifi was good and there wasn't too much noise from the el camino real

the bed & wifi

some food and by midnight nobody was available to provide instructions on how to access the free wifi

of the rooms we got smelled like cigarette smoke and the kids clothes reeked of it when we left in the morning

morning breakfast bar to grab and go since we left early the next morning

i also thought that the extra payment for late check out at 4pm was quite reasonable

staff were really welcoming and arranged both a late check out and early check in for my family

breakfast was included in the room price and was excellent as was free shuttle to the airport

clean, handsome up to date room with all amenities, easy parking close to room

hot breakfast, clean and comfortable room, super staff, and dependable airport shuttle will bring us

parking right outside the room

has an issue with the wifi not working.

breakfast provided a variety scrambled eggs, bacon, oatmeal, waffles, hard boiled eggs, cereals,

heated pool

to airport, shuttle service, staff were great and allowed us to checkin earlier - really helped with jet lag

the meal at the grill and dine. appreciated vegetarian options gym equipment efficient shuttle

late check out

great bar and restaurant

really liked the lobby area, there were things for my kids to do (play games/pool) and they enjoyed the indoor

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the lobby

great for kids, shuttle

the games in the lobby and the pool were a nice bonus for my kids

pool was nice but cold the rooms were all spacious and we had two different ones the lobby and bar hip and modern privacy safety pet friendliness , aloft is amazing if you’re

the kitchenette was very clean and the breakfast in the morning was really great

the gym was well equipped

the swimming pool

the gym was well maintained, and the pool was well maintained

pool water was a bit too cool to swim comfortably.

very close to the airport. the shuttle bus is very convenient. big rooms and good breakfast.

nice location , big rooms , decent breakfast, lovely staff

we didn't need it, but they also offer a shuttle to sfo

breakfast was very basic

the breakfast is good. the location is perfect for traveller, they shuttle too.

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

not get waterfront rooms as reserved and we also did not get the adjoining room that was for the kidsud83dude2cud83dude2c

full room service

no pool no laundry service

and the bar accomodated us last minute even if we almost came closing time

staff very pleasant & helpful great breakfast will store bags able to do laundry

limited room selection - targeted to couples only. not great with kids.

stay was fantastic for my young kids as well

few hours, 2 cars full of kids pulled in, blasted the music and starting drinking and smoking, and they were not staying at

location and breakfast options

i caught the shuttle from the airport around midnight and it was a quick trip

kids took over the pool splashing like crazy and well

got locked out of room in the last hour of stay when staff forgot to extend the paid for late check out

pool is good, clean and when we stayed we had it to ourselves (it's shallow)

i would have expected a better pool. also, their was the usual $25 a night parking fee.

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

everything. the staff was amazing. the room, pool, and free breakfast were all amazing.

the gym look tired and the fact that my room was facing the parking lot

shuttle service running every 30min, breakfast including hot food(egg scramble, sausages,,), decent

the breakfast had plenty of good options.

my wife and kids couldn’t physically do it

we then went upstairs to give my kids a warm shower cause they were frozen from the pool and found long black hairs on the shower

everything was ok, and the hotel offers a shuttle to/from airport

parking was very accessible, great restaurant and bar for the whole family

we didn't eat breakfast there but a late night snack in the bar was awesome.

in the morning when i left, they charged $45 for the fact that they have the internet, a gym, a laundry room that i didn't even go to

was placed in a room that i assume was next to the laundry room

in the rooms are really uncomfortable wifi is sporadic laundry services were not available itvwould have been nice to have a microwave and at least one

i asked to use the laundry, and was sent there even though it was not open yet

when i found out they had a laundry room and it was free? i was pretty happy about that !

my room service attendant was fantastic!! friendly and accommodating!! thx

i enjoyed that the gym was 24 hours and the maintenance and kitchen staff were nice.

airport shuttle

if the shuttle driver asks you

they were able to accommodate us to an early check in providing we paid an additional charge.

breakfast was small , pastries and coffee but good quality, fresh.

the hotel doesn't have no breakfast. the nearest balt station - civic center doesn't look safe.

the staff was very accommodating and nice. able to provide early check in.

adequate breakfast

central location large room for a family access to pool in hotel opposite

is great, the outdoor pool is heated, the staffs are friendly

layout, amazing pool on the roof, fresh and quirky

package to include breakfast

staff, roomy and clean room, heated pool

great location gym and pool, great staff.

breakfast was so poor

the pool was actually in another hotel just across the road.

they have breakfast offered in the morning in the lobby, and vending machines for snacks and drinks and a

great staff - very close to public transport - very clean, consistent housekeeping - free breakfast and while simple, was filling - parking available, but i didn't use it myself - security

'takeaway' breakfast seemed to have been taken away (presumably by other guests

rooftop bar with delicious drinks & food

no room service

one thing to pay for the room/room service but it's other to have to pay $55

new machines in the gym

underground gym lacked oxygen and had a bad smell, unable to regulate the music

kids might struggle to find enough to eat although plenty of pastries available

location staff early check in safety

we were very pleased with the early check in availability.

i felt very comfortable staying with my two teenage kids here

kids might struggle to find enough to eat although plenty of pastries available

clean, nice area and convenient location and a shuttle that takes guests to the

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

is shuttle bus to/from the airport

nice clean rooms with comfortable beds. free shuttle was so a bonus

no airport shuttle