great breakfast buffet

they offer a smaller gym, relatively large rooms and a complimentary breakfast

also, a few more machines and weights within the gym would be desirable

service and breakfast

the breakfast was extensive and wholesome

there was some noise issues at the pool and she was really good helping us

pool which was advertised as open was “under renovation

the breakfast was awesome. staff were helpful!

spacious room, comfortable bed, nice hot complement breakfast

no gym or swimming pool as advertised 3

breakfast was good, the staff was friendly

gym facilities are

the breakfast is great

everything about it was amazing. breakfast was sooooo good also.

the bed was comfortable to sleep and breakfast was great and service was friendly

to pool and fitness center and how clean and light and bright it is

him and asked the team for us to check in as a vip guest, he also gave us free drinks from the bar as a treat, he was very nice and very kind person to deal with, his team was fantastic and easy

was only available from the inhouse shop for the first two weeks then the final week the bar opened for breakfast

really it’s annoying that yu have to have ur key card to enter the pool area but other then that everything was good

the fitness center is really nice and spacious

breakfast burritos with chorizo!!

clean rooms, free breakfast, free parking.

the room service was not provided for the entire stay

great breakfast and rooms were clean

relay the robot. i will be back. have waited hours in the past for room service.

the laundry room machines have mobile app to operate after downloading and adding 25$ to this app

trundle bed/sofa was perfect for traveling with kids

plenty of parking and free ev charging! close to freeway access and limited noise.

maybe more variety of pancakes or waffles for the kids or muffins

pet fee was $75 a day on top of the $18 a day for parking, so for a 5 day stay it added up allot

central location quiet comfortable bed nice gym

and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (+)room service option the big gym (+) it has a nice selection of food for room service (-)vending machines ( for sodas, juice, water) no room service for when i m feeling lazy and don t feel like going (-)stayed here some years ago, and the food options available for room service were truly outstanding then; sadly the pandemic has meant that options are now more (+) breakfast and room service were great super fast and great service from gabriela (-) no information in room like pool hours or what is avail in restaurant or if they have room service (+) i also ordered room service on last day,i wanted soft scrambled eggs,which was not communication to the chef,pork (+)the bed. the room service.

great pool

points - size of room - comfortable bed - view over the lagoon - quiet area - pool & gym - good restaurants nearby less good - expensive car parking and breakfast - noisy

gym was way too cold

big room, parking, nice bed

like this hotel very much has a pool breakfast and very quite

the wifi was terrible

having handicapped parking really close to the room was awesome

bed was very comfortable, the tv had hbo, the breakfast was nice, the bathrooms were clean, and the room was quiet

everything. the variety at breakfast was wonderful. very pleasant stay.

free parking and breakfast

spacious room, pelaton in gym and free breakfast

cleanliness, modern, breakfast

suite has a well equipped kitchen and a spacious living room

nice that they had a little gym and laundry too

nice that they had a little gym and laundry too

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

they even have a small gym to work out in

the breakfast buffet had healthy options

love the greenery, the fact that it’s off the street, and the gym!

i asked for early check in and late check out since i was travelling with the baby

quiet, comfortable, close to great restaurants, and perfect for our group. breakfast good.

the pool, gym and grounds are immaculate

enough parking space. solid gym. good breakfast

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

and free laundry

the dryer didn’t dry so well in the laundry room!

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

staff, super clean rooms and comfy too, awesome breakfast, beautiful courtyard at night with fire pit and hot tub

well located, super clean and friendly, great breakfast! our new favourite place to stay.

my kids and i enjoyed the variety of choices they had for breakfast

free parking breakfast really good good coffee

in we were greeted ,check in was easy loved the free hot chocolate in the lobby it was good kids enjoyed the pool tables and outside small pool

swimming pool & bar were closed. no breakfast included. loud ac.

she explained that she was not allowed to write '3 kids' on the coupon

we wished the bar was open

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

hard to relax in the spa or pool with kids running around

the coffee bar in the lobby was exceptional nice

forgot to pay my bar bill and the poor bartender got dinged for it i returned the next chance i got and paid it then

free parking. club in hotel.

the bar downstairs is awesome

clean, attractive rooms convenient to absolutely everything free parking

amazing overall service. pool is divine.

great gym. beautiful property. lux room amenities.

service, food, central location, gym

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

wifi was little slow but manageable and you can do your work

it was nice to have a hot tub and pool

i liked the fitness center and pool.

also to set up free wifi was complicated and intermittent

day, my kids wanted to go to the pool but it was dirty

not able to use b pool

the breakfast was better then most motels. the service was excellent.

breakfast was good and there were little patio areas outside your room or sitting areas round the

wish we could’ve used the pool because it was so warm but totally understood the closing of it during the

were friendly, the room was comfortable and there's a very basic gym

breakfast variation

location, very friendly staff, convenient meal/breakfast

loud music came from next door bar until 2am

complimentary breakfast was great

liked the wine night and breakfast bar and fruit all day long

location, excellent restaurant in the hotel, gym equipment is new and includes peloton bikes, super clean

great rooms and great breakfast. very friendly staff. also top location in palo alto

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

the restaurant nobu on 1 st floor serves pretty decent breakfast and other meals

would appreciate it if there was complimentary coffee earlier on, if breakfast was open earlier and if the restaurant was open later

laundry facilities closed at 9 and only one washer and dryer.

not a single vegan option at breakfast :-/

nice to have had a complimentary coffee machine out by the pool area.

had to summon a staff from the kitchen, for the pickup and payment; no one at the front of the restaurant

room were close to elevator, you can hear people talking we’re loud, hear kids running around, hard to sleep, close to gym

gym was minimal

kids loved the pool and hot tub

the gym is small but decently equipped

have been more explicit about having food by the pool

the gym was very nice and the location was perfect for our needs, love that everything we needed and

husband was an outpatient at stanford med center and spent his days in the room, unfortunately pool construction was very loud and made daytime resting impossible

food, small details like yoga mats in the room, voss water everywhere, cabanas, eating by the pool, all inclusive food and alcoholic drinks delivered to room (restaurant was closed), can

breakfast was great as was the service

if i had to call anything out it would be the chlorine pool

the rooftop pool, hot tub and shaded lounge cabanas were just an oasis of relaxation

wonderful spa facilities and service kids always receive a gift and are made to feel special ...

an outdoor swimming pool with warm water

wonderful spa facilities and service kids always receive a gift and are made to feel special ...

fabulous first class hotel, love the pool, the shop the food and service up there.

phone not working, steam bath in spa not working, room service wrong, shower not working properly

gym was completely closed

outside spa

location and breakfast was awesome

there were many amenities included with the rate, including access to laundry facilities, a fitness center, sauna and free breakfast

great stay, clean, comfortable, good breakfast.

free wifi. movies on demand. quick service. decent gym with pool.

room service always found time to clean my room even though i usually asked not to be disturbed

the price vs location and the lower pet fee

the free shuttle from the airport and executive lounge was awesome.

loved the bar area and the food

airport shuttle information at the airport not clear.

nice clean rooms with comfortable beds. free shuttle was so a bonus

close to sfo and had a shuttle clean and well maintained

room was clean and big. location is good and so is the shuttle service

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

i requested for the late check out at 1pm and it was granted that day

staff gave me a late check out that i requested at check in, which they did not have to do, but it was appreciated

business woman), kind/helpful staff throughout, excellent on-site hotel restaurant & bar with extended hours

room service was prompt

the hallways always had dishes from room service for days. our shower curtain was dirty.

to the airport was perfect, breakfast was excellent and reasonably priced

the room service pizza was excellent

the gym and pool were great

one picked up our room service tray, it was still there outside the door when we left in the morning

the room service and food was fabulous!

i didn't like how the ice machine was located on the first floor in the gym.

everything. the staff was amazing. the room, pool, and free breakfast were all amazing.

close to airport, airport courtesy shuttle service, breakfast included, quick access to freeway

shuttle runs every 45 minutes, which is not as frequent as some of the other hotels nearby

the web site they don't mention that he shuttle from the airport doesn't run all day, that was a big inconvenient for us

has a nice bar inside, swimming pool, and kitchen. i liked the under ground parking.

indoor pool only, bar closed, no restaurant and no towels at hot tub

location , size of room , gym , pool

that the bar and restaurant was not open.

the indoor pool

were nice and clean and it was no problem requesting a late check out

loved the pool which was open, empty, and heated

was a pool party with expletive music and adults consuming a lot of alcohol at the pool and i did not

time there were a couple of conferences with lots of kids who were over zealous at times

would have liked a pamphlet in my room showing where the pool was where the gym was where the business center was etc

room itself was good with nice facilities and many wifi and port to charge my phone/laptop/ipad

blocking nice view, no umbrella on hot patio when neighboring rooms had one, many loud people/kids in pool all day, seemed like a pool party

wish we could have enjoyed it more seeing the pool

comfortable, clean and great breakfast!

place and staff, small but good gym, the common areas are great, lovely terrace and very nice

the breakfast was awesome.never had better at a hotel.

great choices for breakfast.

pet friendly. huge room. great location. full kitchen. we loved it!

there are a lot of things around you if you plan to not eat outside and working out there is a gym close by

the kitchen was a plus as we ate our breakfasts and dinners in the room

great staff and facilities. pool area nice and newly equipped gym.

bar is difficult to get a drink at when busy

pool could be a little warmer, but it was nice (for us east coasters) to be able to swim in

it was hot in the bar area

very clean, great pool & restaurant! quiet .. staff was very accommodating

i know there's never a guarantee of an early check in, but it did seem surprising that even though the hotel knew we had arrived early in

and thanks for the early check in

so friendly and accommodating, free parking, free airport shuttle and great location

like them to serve a hot breakfast again, right now they give you a small sack breakfast, small kids juice, small water, an orange and a small sweet bread

there was no shuttle available when we arrived at the airport - sf international airport @ 10:30 pm

specially, if you have small kids

beautiful room. great breakfast. close to menlo college

the breakfast was great. and for the price it was very clean, definitely good back.

they should at least remove cigarette butts from the kids area

nice, clean. good breakfast.

appointed room, lovely balcony with views over the neighbouring golf course, the pool & outdoor area with fire pit

accessible room and we had one that was very nice… they also have a chairlift at the pool and spa for accessibility which was very nice… staff was very accommodating and we enjoyed our stay

for this price range, i would expect a continental breakfast.

outdoor patio was private and the pool was a pleasure

breakfast was basic but good

pool very very small

every floor had some little thing to use (free tea, free beads for kids, free painting papers pencils, microwave , free coffee )

pool is really small, and there's no parking

to use the key for the elevator, i could hear a lot of noise outside and from other rooms, small pool

no hot tub. pool closed. no sauna

bar area was very inviting

didn’t eat breakfast there but we went to the bar and the barman was friendly and professional even if he looked like he just had taken a 50 mile

had a drink at the bar and service and drink was wonderful

no pet fee

the gym was incredible—modern, thoughtfully equipped, and even included small details like chilled

not much in terms of food or room service

room was clean, bed very comfortable, bathroom with walk-in shower, bar area with sitting at bar or numerous tables with a view of the big screen television if it s

to airport with shuttle

service in the restaurant on both nights we stayed, the soft drink mixer was out and when the kids drinks came they were terrible, kindly a staff person replaced them after us

kids had a lot fun just watching airplane landing and taking off

close to sfo nice breakfast clean rooms

the breakfast is good. the location is perfect for traveller, they shuttle too.

very close to the airport. the shuttle bus is very convenient. big rooms and good breakfast.

great breakfast, great price, great location. breakfast and service were fantastic!

comp breakfast and we got an early check in and shuttle to