only drawbacks were a very modest breakfast and loud doors that other patrons would let slam in the middle of the night

i made the reservation, i asked if early check in would be possible

thankfully no kids running up and down the halls

some kind of breakfast could have been provided. also, the towels were not very high quality.

breakfast can include more items.

the pool was clean and the main reason why we stayed here

the pool was packed

having a bar and restaurant attached to the hotel

property, bar located next to the hotel, so it sometimes gets a little busy

pool was nice and heated

fitness room was nice

allow early check in when availble. kindly check in person.

we have kids and grandkids in elgin and this is the perfect location for us to stay

rest everything was good breakfast and rooms

breakfast was awesome

front desk was friendly and the pool was a plus for our visit

there were no towels at the pool but the front desk had a few to spare.

pool was great nice layout to be able to relax by the pool

the location and the staff are great. so is the pool, gym and court yard.

meat at breakfast but had waffles, eggs, biscuits and sausage gravy, muffins, toast, yogurt and fruit

loved how roomy the hotel room was with the two bedrooms and having a kitchen was a big plus it was affordable too

the door card kept demagnetizing. the breakfast options were poor.

not enough breakfast options

appointed modern room with small kitchen

table lamp was not working and the kitchenette light was not working

i liked that hotel had a kitchen set up pots pans dishes stove dish washer

having a kitchen, closet to store suite cases.

the free wash/dry laundry is gr8

if not for the full kitchen, large bathroom and lobby amenities i would've

i didn't have a regular chair to sit in to relax, just a kitchen chair or the bed

very nice hotel. location was ideal for the events i was in town for. excellent breakfast

place is always clean, the breakfast is great, the rooms are really good

breakfast was awesome

friendly staff and good breakfast

late check out ... most places are usually 11 so that extra hour at noon was really nice.

the breakfast was great, even had fresh coffee brought out at 9:15am

was very friendly, room and hotel were clean, and the breakfast was good

slamming doors and allowing young kids to run around like a playground while the parents did nothing

breakfast was okay

it was a lovely setting and very comfortable bed. the breakfast omelette was delicious.

was very polite and kind everyone greeted me i remember one of my kids even asked me do they know you

the gym needs some updating

also, i enjoyed dining at bar louie

loved the pool and very clean hotel

the bar and restaurant closed for construction

location, laundry room, the size of the room

there is a gym and laundry room available to guests, which is nice

evening snack early check in kitchecette

staff & attentive staff, clean laundry & workout room, updated appliances in the room

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love it we have been looking for a house for a year now been going to hotel to hotel

at the front desk is so awesome and can't say enough good thing about beatrice who keeps the breakfast going

pool was dirty the morning after

small pool. we were upgraded to a suite, so that made up for it.

friendly staff, kids loved the pool

the pool area and fitness room were both enjoyable

perfect i had a really nice time, i enjoy the indoor pool and the hot tub

breakfast, liked the automatic pancake baking machine

clean quiet and good breakfast

nice pool and gym

the staff the breakfast and area

the pool was clean and breakfast served was great

bar and breakfast area very small and not so inviting

breakfast bar was awesome, they kelp up with the bar did not run out of food ,made sure glass plates and

the gym feature and the continental breakfast.

great location, yummy breakfast, friendly staff and the property management was great.

the color scheme and furniture style in the bar and eating areas

i was surprised by the very nice job they did on the rooms, the common areas and the pool

the breakfast

also, if this was a normal visit, we'd have been very disappointed to see an outdoor pool

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

room have everything that need for long staying. good free wifi. good breakfast. nice location.

gym was mostly all broke. bad smell on the room

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

they take a deposit of $100, the gym was closed

i smelled the breakfast but didn't see it nor did anyone offer lol

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

) the pool is nice and clean but very small

the bar was closed during my stay

my husband enjoyed the fitness room

the bathroom floor also pooled water when using the shower

indoor pool was very cold; our visit was on hot summer days so perhaps the heat was completely off

the cleanliness is outstanding, the breakfast is good, the staff are friendly, and after having arrived at night, the morning view of

the breakfast was very nice , we stayed 2 days & each breakfast was different which was very nice

immaculately clean - quiet. awesome staff and breakfast. easy parking and good location.

bagged breakfast to go, friendly staff

pool was nice and warm room was clean beds were comfy breakfast was very tasty

saltwater pool was fabulous

pool was cold.

breakfast not very good. ended up going to ihop for the second & third day of our stay.

machine stuck and clunked so i only used for a minute instead of working out as planned, and the pool could have been warmer

also, the main reason we booked was because it had a pool for the kids

food bar for breakfast.

rooms are fine, and i like that there is a decent bar in the lobby

they took out the hot tub and the pool was small.

the gym was very poor in quality and no equipments to workout

pool and gym look simple but functional

the pool area was superior, lobby was beautiful; they even provided business and exercise rooms

the laundry facilities were clean & the beds were comfortable

- near lots of shopping and restaurants but also plenty to do inside like the nice breakfast and pool we ran across the staff several times in our stay and they were all super pleasant

the location and that it had a pool. also the pool was very clean!

was very clean and nice organized the buffet was excellent and then breakfast on monday was

bartender on sunday evening was only focused on her regular customers and no one else

very clean nice staff nice pool

but had another queen room down the hall and gave mr the keys but that was also a king so my 3 kids wound up sharing 1 king bed

easy to navigate, clean, friendly staff. kids loved the pool.

pool temperature was perfect

the hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have

the drinks at the bar were over priced and the hot tub was not running

cleanliness of the room, gym, pool

pool kind of dirty

it was nice they had bar downstairs it was very clean

fitness room sub-par - 4 machines and 2 weren’t working

yes ! the swimming pool was out of order

friendly staff and allowed early check in

my kids can’t even use their ipads

otherwise it was a perfect place to stay, with very awesome employees and the morning included breakfast was so perfect, and the fact that there was always fresh coffee available was great

breakfast was ok

we did not check out breakfast

more breakfast options, toast, eggs, pancakes, turkey bacon or sausage are great clean options

there are also breakfast and dinner

room and breakfast

was nice hot tub was down and the water wouldn’t work in the gym

the spa jets were weak.

the only thing is the breakfast could of had more choices.

my boys loved the indoor pool and my husband enjoyed the free beer in the evening

my wife got to eat the breakfast i left early for work

breakfast food was good, ask if they could turn up the hot water for or room

breakfast was very good and the whole hotel was clean

the breakfast was wonderful with many options to choose from

the pool is not huge, but adequate

the breakfast was delicious and the pool was open late.

great breakfast

the pool and workout rooms were opened and well maintained

the staff are to nice and helpful the areas in the hotel are excellent kitchen,lobby, gym good service and

breakfast not very good.

great hotel .. wonderful breakfast

breakfast

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

were able to check in 3 hours early without an early check in fee

friendly staff and free hot breakfast!!

some pool equipment is rusted

blocks away from this hotel for over a decade and i had no idea how large it was or that it had a pool

the pool and hot tub was out of service, which was a big disappointment.

very comfortable. good breakfast.

pool way too small & hot tub wasn't working.

clean, put together, clean pool

beautiful grounds staff was able to accommodate our request for early check in

no hot tub with the pool.

also, lady that checked us in could have pointed out we would be next to the pool

very helpfull staff and allowed us an early check in

breakfast available for purchase and nice bar for evening night cap

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

breakfast was good and room was very nice

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness and a welcoming

a little hard to locate. an on-site bar would always be nice.

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

this hotel and staff set the bar and standards high

breakfast wasn't free and cost $15 person, even kids.

pool was a disappointment for my kids who were looking forward to swimming on vacation

granola bar oatmeal and cereal in cups

fantastic outdoor space, fantastic fitness amenities and fabulous pool

that gym was amazing like the hotel and when we come back we will revisit both

hot breakfast, clean pool & friendly staff

hot breakfast, clean pool & friendly staff

my kids love the pool the most

staff was friendly, pool and gym was clean, breakfast was great

i liked the refrigerator and microwave, kitchen set up

the kitchen area in the room was great and it was so nice to have the almost full size refrigerator and

laundry was cheapest i have ever seen

my kids love the pool the rooms made it feel like we was at home love it

well equipped kitchen, light & airy bathroom

great kitchen!

this one the rooms were great, parking was great, and having a full kitchen furnished with dishwasher, stove, pots and pan, etc

the laundry room was clean and the machines were linked to an app that you download to pay for them

laundry mat, dollar tree and target across street

there is a restaurant and bar on site

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool was smaller than expected.

it was nice to have a bar and restaurant in the hotel

breakfast was minimal, but nothing was bad about it

pleasant helpful staff - good breakfast

breakfast was excellent, guest laundry, staff support if there was a problem.

wasn’t much choice for their breakfast selection and the hallway to the second floor smelled weird

breakfast was excellent, guest laundry, staff support if there was a problem.

breakfast was good, very convenience and easy location for my visit purpose

breakfast was great

liked the breakfast, it was good

staff was very friendly and they still serve free breakfast

the breakfast was amazing, the location was pretty good.

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

couldn’t get in the pool

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

breakfast was good and gym had sufficient equipment to get a decent workout in

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

need a centrifuge spinner for swimsuits in the pool lounge

lots of fun places to dine. shuttle provided to shop and dine.

( the kids

service, cleanliness, shuttle,parking.

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

good free breakfast and the pool seems a hit with kids

bacon for breakfast

indoor pool was on the small side and packed with kids.

breakfast was delicious, too

andy and christian were amazing getting us an early check in due to extremely awful experience at a different hotel in the same city

wifi was coming up with vpn or international

wifi did not work well

no room service

there was no room service

parking was great

it’s was very clean the breakfast was great

breakfast was really nice

the free breakfast was good

the fitness centre was a nice perk to have in the hotel on the facilities list

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

smelly,unfriendly, dirty (body hair everywhere) ,none of the equipment worked in the gym, over half of the free weights missing

location, breakfast is very good, and pool and whirlpool saved me

the hot tub, pool and how the hotel is conveniently located next to everything

overall was a great experience and my kids enjoyed their

my kids loved the pool and i enjoyed relaxing in the hot tub.

booking i thought they had a shuttle to the airport

shuttle service to take me near the hotel was a very nice optionthe breakfast option buffet was

no free breakfast

the room service

nice to have a restaurant and room service

i wish gym opens earlier

closeness to golf road - ikea, woodfield mall. the breakfast had a great variety to choose from

staff was very friendly. pool area was big.24/7 food bar/coffee bar by front desk.

so called bar type of setting could use a major upgrade

has strong fragrant odor-too strong dogs should not be in the breakfast area children should be on a selected

the pool is very nice and clean as well

i was disappointed that the pool, according to the front desk staff, was only 60 and too cold to use

pool

breakfast was very nice and offered a great variety

fitness center

ere was a soccer tournament that weekend and some of the kids were very noisy)

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

door and outdoor)

tal stranger), we pushed 1 and all three of us were lost for a minute, faced with a pool and fitness room

everything!!!!! loved the jacuzzi in the room!! the continental breakfast was delicious too!

the breakfast was good and e

great breakfast and amazing staff

breakfast was very fresh & delicious

breakfast was good, building was clean staff was very kind! highly recommend!

complaint is the swimming pool was too cold to get into

very comfortable and plenty to do in the evenings

gym was 95 degrees and dirty and the equipment broken

this is a wonderful hotel with a superior breakfast

it's newly renovated and the breakfast was great.

breakfast was really good

i just wish my room had the view of golf course

i didn’t realize it until i had an issue when i went for breakfast

views were beautiful, the rooms were immaculate

concierge was lovely too and the male receptionist at the swimming pool area was nice too

the pool good food and service nice rooms

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

not enough breakfast option like more variety of meat

breakfast was amazing.

splitting the room was not great, a big room should expect more people (especially families with kids) and it would be nice to watch separate things

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

pool was cold for indoors!

everything was perfect!! but the cold water in the swimming pool.

i walked at the track at the park and even ate my breakfast out there one morning

close to my destination. nice pool and gym.

excellent neat with bar and indoor swimming pool

courteous and professional staff. and they have a peloton in the gym!

nice friendly staff cute little pool with toys for kids

breakfast was very good! nice choices from hot to cold.

delighted to see many breakfast options available!

the only sad part was that the breakfast didn't have the waffle machine, but that was not their fault

and coming back to chicago, here is the best place for price, comfort, cleaniiss as well as the pool being open

laundry not working and i really needed it

outdate, extremely slow wifi, impossible to work.

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

the wifi wasn t good, there were little flying bugs in the room and the bed sheets were dirty

i loved how they had breakfast and the staff was very nice very kind and caring i would go again

the breakfast was very good and the location is perfect.

breakfast had no plates

no breakfast

did not check out the breakfast, needed gluten free

swimming pool and gym

desk staff were friendly and helpful,pool was nice and clean and breakfast was great

pool was nice and warm, and the staff was very accommodating

we liked the price and the value of the room all the kids really liked this one

pool not children friendly

no breakfast, even though it said was included. there was no breakfast offered

hotel offers free breakfast in the morning and there was only coffee and tea available

did not have breakfast, i had to rush to the airport

limited breakfast choices

breakfast wasn't so grand with a lot of variety

room nice and big. beds excellent. very quiet. wonderful pool. staff very attentive.

i loved the pool

i liked the fact that the hotel was clean, the pool was nice, and parking wasn't too bad.

clerks was polite and everything was clean beds was comfortable i also like how the parking was set

pool and room