breakfast was ok

service and attitude were very friendly，very nice , breakfast was rich ,the room very

otherwise it was a perfect place to stay, with very awesome employees and the morning included breakfast was so perfect, and the fact that there was always fresh coffee available was great

more breakfast options, toast, eggs, pancakes, turkey bacon or sausage are great clean options

there are also breakfast and dinner

the pool was very relaxing

the pool is not huge, but adequate

clean and comfortable rooms and a nice breakfast

indoor pool was small, which was fine, but it was so heavily chlorinated that it irritated my son’s skin

the pool!

location, friendly staff, nice amenities like pool and gym and great breakfast options

nice pool and gym

the breakfast was delicious and the pool was open late.

the breakfast was more than i expected and the staff very friendly and accommodating

clean and i have to say the woman that was in the kitchen working was fantastic

decorated beautifully for christmas, staff super friendly, had in house restaurant, nice pool.

$19.95/pp breakfast buffet. didn't try, cannot attest to quality. price was unexpected

pool was fantastic, a level above the holiday inn in elgin

very clean nice staff nice pool

breakfast was fabulous

breakfast were great and close to our final destination

location,pool,

the staff the breakfast and area

were some obnoxious people in the pool yelling at random guests

was strange that the pool closed before the gym

nice breakfast.

no breakfast

the breakfast was very good and the location is perfect.

breakfast had no plates

breakfast drinks worked

the pool was great

clean spacious rooms, comfortable beds, pool, small gambling area behind reception.

pool was nice and warm, and the staff was very accommodating

we liked the price and the value of the room all the kids really liked this one

i brought this to managments explaining i have three kids staying here and those people were on the property all day i found them going in the elevator

staff members were great and polite. enjoy the pool and gym facilities.

clean and comfortable! the staff was so kind to help us with early check in. thank you!

staff was friendly. breakfast was good. clean and no problems.

the pool was very cold, and they no longer have the hot-tub which is in the photos

staff members were great and polite. enjoy the pool and gym facilities.

bagged breakfast to go, friendly staff

the hotel was very clean and the breakfast was delicious

location. nice and quiet excellent breakfast

pool is nice and clean

there are to go breakfasts if needed along with a well stocked diverse continental breakfast

pleasant helpful staff - good breakfast

breakfast was minimal, but nothing was bad about it

and breakfast had our favorite waffles

nothing else. it was dirty and no working laundry facilities as promised.

breakfast all carbs and limited.

clean. great location and staff. very pleasant stay. good breakfast .

breakfast was ok staff was excellent room was nice and quiet not a lot of outside noise

could have catered for non meat eaters at breakfast a bit more.

toaster in breakfast area didn't pop up

late check out ... most places are usually 11 so that extra hour at noon was really nice.

gym is the second best of any hotel i've been to

having a kitchen, closet to store suite cases.

the kitchenette is very nice to have

couldn't wash my laundry due to a woman washing 10 loads having no consideration for others

little store, free laundry, kitchenettes

the door card kept demagnetizing. the breakfast options were poor.

breakfast was minimal and we did not partake

appointed modern room with small kitchen

very responsive and easy going staff, large rooms with built-in kitchen

having a kitchen but

the location and the staff are great. so is the pool, gym and court yard.

no microwave or breakfast hotel across the street offers everything for the same rates

everything plus swimming pool .

the location behind a gas station and the breakfast could have more variety

meat at breakfast but had waffles, eggs, biscuits and sausage gravy, muffins, toast, yogurt and fruit

breakfast offering very minimal and not too appetizing.

quiet, you have everything in your room, ac, tv, microwave, coffee maker, nice breakfast, clean bed

the hotel was clean, the staff was friendly, and they offer a hot breakfast.

allow early check in when availble. kindly check in person.

we have kids and grandkids in elgin and this is the perfect location for us to stay

cleanliness friendly staff onsite dining and room service

cleanliness, comfortable, staff, pool, jacuzzi, spacious rooms. prices aren't too bad either.

the closet bar fell apart

pool was nice and heated

swimming pool the water was warm so you can go swimming

another breakfast option would be nice.

i made the reservation, i asked if early check in would be possible

online was a continental breakfast

pretty good breakfast - standard fare. room comfortable and price reasonable.

some kind of breakfast could have been provided. also, the towels were not very high quality.

there was a nice pool and work out area

pool was very small

the breakfast was delish, i didn’t expect the pancakes to be so good. clean rooms

was very friendly, room and hotel were clean, and the breakfast was good

breakfast was wonderful and everything was delicious and hot ud83dude0a

location and ample free parking

was very polite and kind everyone greeted me i remember one of my kids even asked me”do they know you

hotel lobby very nice, great bar area

the pool area was small for the number of people in the hotel

lounge and bar area

all staffs are very friendly, clean room, large space, kitchen and microwave equipped, wide-variety of breakfast, easy access to ord airport, woodfield

stocked kitchen with cooking supplies

location, laundry room, the size of the room

there is a gym and laundry room available to guests, which is nice

evening snack early check in kitchecette

pool was dirty the morning after

friendly staff, kids loved the pool

location, breakfast

the breakfast was decent, and the location was fantastic—close to the arena where our event was held,

small pool. we were upgraded to a suite, so that made up for it.

the pool area had a super chlorine smell

my husband enjoyed the fitness room

the man that was tending the bar in the evening was very unprofessional; he was so

small pool

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

the breakfast had a good variety and i was impressed they had almond milk for cereal

the rooms and the lobby and the pool area were clean and comfortable

i liked the small gym they had on site and the pool area was a decent size though it looked bigger in the pictures

gym nasty dirty

there’s a weird smell in the gym room

clean hotel and room wonderful staff very good breakfasts experience went beyond my

great room and pool

a late check out which we're grateful for

breakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was

sparkling pool, well decorated,

i smelled the breakfast but didn't see it nor did anyone offer lol

location, clean and breakfast was good!

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

room have everything that need for long staying. good free wifi. good breakfast. nice location.

having a warm breakfast in the morning!!

breakfast was simple but good

were there during off time (monday night). pool was great and relaxing.

new breakfast area is very nice

room, clean and everything worked just fine, nice choices for breakfast

not have breakfast due to covid so we had to eat out

hot breakfast choice was the same everyday for 3 days

breakfast

everything was fine. the breakfast waffels were excellent.

choise a breakfast

i liked all the service, good cleaning, breakfast friendly staff and great atmosphere.

only thing i did not like is the fact that the hot tub in the pool area was closed

cold swimming pool water. wish they had heated water. we couldn't enjoy for too long.

only thing i didn’t like about it was the pool and hot tub were shut down which we knew ahead of time

cleanliness of the room, gym, pool

pool temperature was perfect

the pool was not yet ready

cleanliness was great and the staff was polite. the pool was nice as well.

friendly staff and allowed early check in

i liked that it had a pool

staff is friendly, hotel is clean and comfortable. breakfast was good and cost was reasonable.

pool was a little small but did the job

the gym should be open 24-7 considering i work nights on my days off i'm up at night time.

little happy hour, nice pool for the kids

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

the gym was closed when i needed to use it when requested for help i was told it was opened while it

free coffee and breakfast, work out room, pool

breakfast, very nice managers complimentary drinks and snacks

pool and hot tub was clean

wish they had a fan in the gym

nice gym

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

had a room full of loud bouncing off the walls kids next door (middle school age) that kept me awake

i enjoyed the free wifi

no room service

facilities were falsely advertised, no pool,restaurant, or gym

spa in room

location was perfect for my events. wifi was a great connection.

breakfast was great, as was clean and even with hockey team starting at the hotel it was a nice and

indoor pool was on the small side and packed with kids.

bacon for breakfast

breakfast hours

the pool was a bit cold. i was not able to enjoy the pool because of that.

the kids enjoyed the pool as well

the pool, a group of adults drinking beer

my kids have food allergies so the full kitchen was extremely appreciated.

breakfast, friendly staff, and nice layout

staff was friendly, pool and gym was clean, breakfast was great

breakfast because bar and kitchen closed die to covid

no microwave in rooms,no bar or restaurant in hotel.

granola bar oatmeal and cereal in cups

the bar was closed and had to purchase our own stuff

loud kids running down the hallway after 9pm

beautiful grounds staff was able to accommodate our request for early check in

large rooms clean pool area great staff

the fitness center & pool.

the floor on the swimming pool was a little aggressive.

no hot tub with the pool.

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool was smaller than expected.

it has an indoor pool and breakfast included.

i did not use it but the pool looked tiny.

breakfast was satisfactory and fresh' the crew was nice and the gym was great, would be happy to stay

pool closed time. to early.

my kids love the pool the most

we hoped to have a drink at the bar area but it was closed. not sure why.

the breakfast was a poor suggestion

breakfast available for purchase and nice bar for evening night cap

breakfast was good and room was very nice

a little hard to locate. an on-site bar would always be nice.

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness and a welcoming

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

no breakfast but that was ok since i have a kitchenette

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

laundry facilities were difficult to use and partially out of order

kitchen was fully stocked,great

i like that every room as a little kitchen so you can cook

there is a bar in the hotel

they could use less chlorine in the hot tub and pool locations breakfast

they are stingy with the towels and room service. we had garbage piling up.

good for families w adjoining rooms and inside pool

the breakfast buffet was fresh and stocked

breakfast was great. staff was great! kids enjoyed the pool.

the pool was closed was a bummer for the kids. but the stay was still great for them.

i wish the hotel bar had more selection of alcohol that i liked

breakfast gym facility access process

closeness to golf road - ikea, woodfield mall. the breakfast had a great variety to choose from

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

arranged for a late check out and the staff did not communicate that to each other

breakfast

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

, the pool was open with 1 hours block reservation spots

pool

pool was pretty dated but kids didn't seem to mind.

good facilities beds are comfy and walls are thick breakfast is good staff are great gym is good great location - right opposite the

and helpful staff, close to woodfield mall, has shuttle to the mall, walking distance to restaurants, quiet, stand up

location and it has a bar and starbucks coffee.

location, breakfast is very good, and pool and whirlpool saved me

the kids loved the pool, fountain, fish tank, and

it was my second time staying and my kids first

kids unsupervised at pool acting out.

my kids loved the pool and i enjoyed relaxing in the hot tub.

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

the free breakfast was good

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

the fitness centre was a nice perk to have in the hotel on the facilities list

breakfast was really nice

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

it was a great stay kids loved the pool and the breakfast was great also :)

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

in the evening bad quality of wifi

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .