the pool and gym is great, food great, location super and staff very accomodating.

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks number of people and age too)

we paid for the breakfast for the family of four

convention for kids competition and noisy all day

the lake. gym had plenty of equipment. wish i had brought my swim suit

the food menu was overpriced in my opinion. didn't order room service because of it.

kids' breakfast is free

on weekend nights, it gets quite noisy outside with kids running around

pool area was full of used towels needed clearing up late saturday night too much going on in the

however the pool area is beautiful

gym had enough to get in a workout, plus they have an indoor pool

breakfast

that it has a kitchen and counter seating

breakfast was good, loved the pool

breakfast was great and super clean hotel

helpful staff, good gym facilities, great shower!

at the bar or tending to it

the breakfast is not amazing.

indoor pool

the bar and pool were open/especially for the price the staff was amazing

gym and pool we’re better than expected.

the room was clean, the gym was nice, and the breakfast buffet was phenomenal! wonderful food!

swimming pool was too small,and breakfast was a little too expensive

if school kids - close to the ice skating brink - breakfast was pretty ordinary although nice

location, price, cleanliness, view, gym

comprehensive breakfast offerings

are not so diverse: scrambled eggs, bacon, cereals, some cheese, but you can use your in-room kitchenette to cook what you want on breakfast for yourself

breakfast, the gym, the pool, the size of the rooms and the comfort

the kitchen area

super-quiet and clean, nice spacious rooms, no issues with plumbing or heat, and a great free breakfast

having a kitchen, with stove, microwave, and fridge was perfect as well

rooms are big and include a small kitchen, which is very convenient

the gym had very very old elliptical machines

everything is provided minus your own laundry

pool closed

room service 24 hours

i traveled with 3 kids under 5 years old so it was great that our room was right off of the elevator

the bar was great

the gym is clean and well-equipped

buffet breakfast was nice and i really enjoyed dinner at the restaurant

love the indoor pool, the front desk staff very nice

pool was nice. beds comfy and rooms nice and neat.

non functional laundry

gym,pool,breakfast, the store. the rooms were very nice too.

the gym and heated indoor pool were great as well

love the lobby entry ,very classy and the bar at night very romantic relaxed atmosphere and my kids loved the clear windows elevator and the pool & jacuzzi , the breakfast was very good as well

the rooms are really nice loved that we had separate bedroom from the kids

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

the rooms are really nice loved that we had separate bedroom from the kids

gym

the gym is also good enough for small exercise

breakfast both quality and variety; wonderful new gym

the breakfast was a perfect send off for the day

the breakfast time excellent i loved thank you

the gym is very nice, they even provide free cold water and towels

was very quiet, decent price, and kids loved the pool

the bed was excellent, and the gym facilities were outstanding

pool was clean, room was a good size.

lobbi and gym

parking, cleanliness, interior design, ease of checkin and checkout, friendliness of staff, pool

room was very nice and nice size room. a lot of selection at the free breakfast.

gym pleasant staff bed & bathroom were comfortable & clean

i liked the fact there was a gym

close to my daughter good breakfast clean nice staff

very new and modern. breakfast was great and staff was amazing!

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

parking lot was a bit small but i think they had extra parking off to the side

location and price were good. also free parking.

the parking was limited

also during our stay the car i had parked in your lot was boxed into the parking lot by a huge truck

i was surprised to find a mini kitchenette in my room

we really appreciated the separate living room and kitchenette

the king suite is spacious, with door between bedroom and saloon. it has kitchenette.

hotel was able to accommodate early check in which i appreciated. close to subway stop.

breakfast was okay

looking forward to an upgraded gym in the building some day

laundry room - was located deep in the south side and requires some walking through corridors and

the breakfast was good and atmosphere was very pleasant

excellent little bar and restaurant

right in front of the hotel, there’s a park and a playground — perfect for families with kids

gym, no breakfast. room size to small

complimentary shuttle service throughout cambridge was an awesome perk - we hopped it to and from harvard

shuttle to harvard square

just right for relaxing, heat worked consistently and quietly, shower was lovely, coffee in the bar was strong and tasty, staff we met were all friendly and

desk staffs and shuttle driver, bartenders are very nice, courtesy

pool was very small, would be great if they had a jacuzzi instead but still ok for my 10 yr old son

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the evenings with a bartender and tvs, along with a mini starbucks for the early hours

it is very comfortable, the coffee bar is great, and you are in a great location

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

allowed for a late check out, which was definitely appreciated since we were there after a surgery

very clean, one of the most comfortable beds! very good breakfast.

the fitness room was decent for a hotel gym

gym, spacious room, good internet connection, good location, friendly staff, particularly jose

nice gym

staff and guests were really chill, making breakfast quite an enjoyable experience

exceptional breakfast, including bagels, fruit, yoghurt, etc, on a thursday morning

i loved the breakfast options and kitchen area as well

really nice to have access to the kitchen after a long day of sight seeing to make a cup of tea

i loved the breakfast options and kitchen area as well

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service, the food is a-ok henrietta is a lovable restraunt over all we five

my experience with room service was very slow

on sunday the gym closed at 7 pm. the room was a little small for the price.

if you are a hotel you really should have a laundry room

location is brilliant; there is gym & spa; several nice restos / bars in the hotel; the room is

requested for late check out only to find out i was billed for it when i got back to my country

gym equipment not in good shape

went to awesome free breakfast and mentioned we just woke up at 10:00 and the food server said we can have an extra hour

breakfast is not consistance and they say they have gluten free options, but there is cross

breakfast is open until 10 am, which means some items should not end already at 9 am.

the gym is very small

the gym is very well equipped and the pool/hot tub was wonderful

great wifi, comfy bed nice fd staff

room service is quite expensive

the staff of ms sammy very warm and friendly, and room service are so careful.

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

gym was boring, like all other

good location good gym

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

it was modern, had a gym and included breakfast

close to boston. clean and comfy room. great breakfast.

hampton inn location is very convenient for families that have kids in wellesley college, about 9 minutes drive

was seems only for 1st night friday, on saturday i got huge headaches bcz it was arriving a team kids with their coach so the krot running slapping doors , nosy over 4 or 5 hours, i called twice

comfortable beds and good location and late check out.

swimming pool and free wifi are good facilities which increase our entertainment

the gym and pool were quite small.

peloton did not work in the gym. my room was not cleaned after the first night.

the gym was modern and the equipment in good working order

the bar soap doesn't lather well or rinse easily

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

welcoming by staff, clean, breakfast pretty good, parking option worth it (must pay), 24 hour gym

there was a reasonably stocked gym

very comfortable bed, great small gym with all the essentials and a great view

very comfortable big bed,smart tv, early check in and late check out.

the pool ,the rooms and everything is clean

we got to play a couple of games of pool in the lobby

i like the spacious atmosphere that has a bar and a snack area to buy food

that was disappointing for our kids

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

don’t like the fact that you are placing order like being in a bar or restaurant

they provide liquid body soap, shampoo, conditioner, body lotion and a hand bar soap

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

price, kitchen and breakfast

the hotel also had a nice pool

was great, coffee and breakfast available early in the morning, large fridge and nice kitchenette

was great, coffee and breakfast available early in the morning, large fridge and nice

gym breakfast

did not have time for breakfast

didn t have breakfast

easy to check in

the restaurant was not open for breakfast on the weekends

i recall correctly), room service was not available at 8pm on sunday night due to the restaurant only having one server

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

the restaurant and bar was unexpectedly quite good

good front desk for early check in, all staff are nice.

they accommodated early check in, very much appreciated

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

no microwave in room :(. would love to have one when traveling with kids.

everything great rooms ! nice restaurants and bar ! great staff !!

were great, rooms clean, staff friendly, security was everywhere, couldn't have felt safer, shuttle was great, restaurant on 2nd floor was reasonable and great food

location, nice grounds, great gym and equipment

no laundry machine, parking is expensive

t the staff was great and had it fixed before my return to the room) i got one drink at the bar after dinner and waited and waited and waited to pay

no guest laundry or other facilities other than a gym

i did not have breakfast; my husband and i had dinner in the bar area.

the design of the place and the gym

the bar was great too

did have breakfast

great rooftop bar to sit and relax with a pretty cool view

the onsite laundry and gym were a great added feature

laundry facilities on the property

also laundry facilities on 8th floor are very helpful for guests with a longer stay

coffee and wifi in room, nice comforter, wide shower curtain

cleaners for either more milk, or regular coffee instead of decaf and selection was poor - the gym had an unpleasant

room service charge was too high9 $

we weren't able to use any facilities other than the gym with few equipments

the 24 hrs gym and the next-door supermarket was very convenient

the hotel had kids running around and it was loud well into late night.

some kids were banging around at 3:30am.

time we came in the door, the kids from the valet parking helped us

his name is corey and he assisted us so well on arrival with an early check in and room change

and my kids immediately commented on how funny and personable the staff were

it's a shopping area with a bowing alley, bar & karaoke

i wish that continental breakfast was included

breakfast in hotel was convenient with a nice assortment of hot and cold foods

bar inside hotel-needed to go outside and it was right next door, but zero degree weather made it

gym and pool not being open, but i understand due to covid it wasn’t we still enjoyed my stay

free breakfast with great selection

good facilities (gym, laundry room) and the staff was super nice and helpful

the gym was not fully equipped

the gym was very large and well equipped

nice little kitchen, huge desk to get work done on

the cocktail bar became part of my daily routine

no availability at spa for entire stay

did not like the breakfast buffet, i felt it was overpriced

spa facilities not great

place to stay in the middle of the city, the best japanies restaurant zuma on the fourth floor, pool, clean room, great stuff, but the most valuable thing it's the view, we stay on the 18th floor

hotel bar closes too early.

great bar downstairs with enough food choices to make it perfect

there are only three in the whole building and with the pool located on the seventh floor there was a lot of starting and topping

good location good connection with transport and airport nice large king size bed room wifi

coffee in the lobby, the room service food was basic, not great, the toilet in the room barely worked, when we booked the

nice pool for the kids to cool off after a day of walking

good location. allowed early check in.

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent the first night of our trip

the buffet breakfast was a little pricey.

was a harvard mock united nations convention there at the same time and so many kids caused the elevators to stop at every one of the 20 plus

there was no breakfast! no amenities! no room service, no housekeeping, none!

room service has changed

room service was excellent. i loved the burger!!

for a hotel that big, it should have a bigger gym

the restaurant and the gym was wonderful, thanks again.

maybe just a small breakfast offering.

no breakfast included.

it would also have been nice if a breakfast was included in the price

could have breakfast

missed to have a small fridge at the room, specially handy when you travel with small kids

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

spa was busy with outside guests which didn’t give me the time to have massage sections

also we used the spa services which were convenient

spa is very expensive but good.

no pool? no gym?

it is actually a big bath full of kids

wifi often didn't work

very clean and comfortable, staff was very accommodating with early check in and late check out

they have the option of 2 beds in the room so can sleep 2 adults and 2 kids if required

wish roof top bar was open

breakfast was awesome, room was very clean and location a plus

updated decor, breakfast, pool

was not notified that the pool was not in operation. my daughter was extremely disappointed

hotel manager was excellent and worked hard to get us another hotel with a swimming pool for our grandsons to enjoy

location, staff, pool

the pool and hot tub were great and the kids loved them

breakfast

the yard house bar has a great atmosphere

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

pool and gym - great starbucks in lobby - very handy

bar and restaurant were both well staffed and we had great cocktails and food was good

tithe room service was also still available and the food was delicious

boutique hotel in fabulous location. staff were lovely and even had a lively irish bar onsite.

the bar and restaurant provided great food and very pleasant service

very nice pool (the spa was under refurbishment at the time of our stay) (+) the scent is so spa and refreshing

breakfast isn t the greatest for what it s worth, i had higher expectations but the eggs just

patrons were loud, kids running in the hallways

the kids in the hotel were very noisy and i do not think hotel management did anything about it

kids were running around, things are going slow, everything was a mess

the kids in the hotel were very noisy and i do not think hotel management did anything about it

breakfast was great, with a variety of options daily

hotel tried very hard to let customers have a nice breakfast during this time

location was good and the room had everything me we needed, even a small kitchen/ bar

hot breakfast was great

breakfast, service and clean room

staff was great and accommodating for an early check in. we also liked the dog on the lobby.

bedding, lobby, gym, neighborhood.

loved cori the dog and the rooftop gym

location and beautiful building. gym was wonderful.

no free wifi

excellent service, particularly from the butler. enjoyed the gym and spa. the

breakfast, but i still prefer the european mix of buffet and a la carte menu

location. doormen. butler service. room. housekeeping. room service.

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

breakfast in breakfast lounge needs improvement

special gift and breakfast for the marathon runners!

location, the gym, cleanliness of the room

nice rooms with refrigerator. big bathroom. nice gym

breakfast was plentiful

hotel and air-conditioning very modern and small gym facilities

this hotel offered a free breakfast w/a variety of hot/cold options

laundry and gym within the premise is really good

healthy breakfast choices

breakfast was amazing. selection was great.

everything. free garage parking, breakfast, very clean and extremely polite personal.

pool and sports deck all in one is the best thing ever when you have kids

the pool didn't open early enough for my kids!

they couldn't give us our original room, and so upgraded us and provided breakfast for free

no moveable shower head, no shower gel (only bar soup available).

amenities restaurant pool and the staff!

right on the highway with more than enough parking

enough parking and clean this

the hotel advertises food and room service

didn't like that i got a ticket in the facility parking lot

great high speed wifi too , so i could get work done in my room