wifi was an utter disaster - effectively non-existent

the bar was very welcoming and the food was fantastic and i wish my stay had been longer so i could

great stay, an old inn rooms were great, loads of free parking

parking

, breakfast also matched the high standard of the evening meal

but did not matter as room service was excellent

very prompt and good value room

room service could have been quicker & internal phone to reception did not work which several walks

leftover food in hallway from room service

staff on the front reception were really helpfull. room service was quick. food was good.

the room service was a bit pricey but they couldn t do more for you

excellent service, location, breakfast. the milk fridge is brilliant. room service was good.

very spacious, loved the bath and didn't expect it to be in the bedroom, we had a couple of the room service desserts which were delicious and breakfast was good as well

room service staff amazing

room service breakfast hot and delivered on time

though the restrictions put in place through covid meant no towel, bedding or room service

i arrived late after the dining room had closed and they were happy to provide room service

i had room service deliver breakfast the first morning & the eggs were mediocre & the bacon looked like

dinner and breakfast were excellent

nothing really - just a bit difficult to find a parking space.

very helpful and accommodating, including providing a fan for the room in hot weather and room service when requested

ample parking, very friendly and helpful staff

breakfast was really good too

location was great for us. we loved sitting outside with a drink. excellent breakfast.

lack of information in our room 18 ie breakfast times and wifi info if required

i ordered room service and the food and service was excellent

hotel rooms were very nice and fancy, decor was spot on and room service was exceptional!

the hotel is doing a basic breakfast and a reasonable room service for evening meals so this is a bonus at the moment

no room service

also no room service

staff are professional and helpful, the room service is a life saver, and the food is lovely

room service food was ok.

really freindly and helpful, room service fab, really clean place and cleaning staff work hard, breakfast fab, comy bed, lovely

excellent room service

helpful when we realised we'd forgotten toothpaste and in helping us navigate room service

over for a family members wedding anniversary, so glad we did had room service and the pizza were delicious, went in to whalley for a couple

there was an extra charge to, now see above:- the bar closed too early we got back to hotel from wedding about 9:30pm and all closed and shame we

ample parking even though there was a function on

welcoming friendly staff who allowed us an early check in due to us attending an early afternoon wedding

attentive staff good food well appointment room excellent wifi

wide selection of dishes on the bar/restaurant menu - and they offered room service at no extra charge

we didn t use it but there was an extensive room service menu

me, did not get her name ) promptly in the time she said, it was hot

quality can't fault it and must mention the staff everyone we met was top draw from reception to room service 10 out of

let you down ordered a chicken burger from room service chips were cold and not at all crisp -very soggy and limp onion rings should have been

were straight out to greet us and take our luggage, poured drinks for us in our room, organised room service as we were too

loved the service, the location, the cocktail bar and most of all the five course gourmet dinner

outdated and shabby furniture in the main bar area

great and friendly service - early check in and very efficient

food is excellent and the cocktail bar is quiet and comfortable

no alternative like packed breakfast or room service

just like the room service

no information in room regarding bar/menu and/or room service.. or breakfast !

management at reception desk were very friendly and hospitable, room service attentive and unobtrusive, with bed and bathroom made spotless

good room service

the lady on reception couldn t find any evidence of our early check in, they didn t allow us room service

not clean the staff were not very friendly menu very basic no sandwiches or snacks available no room service although menus in rooms

spite this being arranged due to medical complications) on the first night our

though they didn t do room service, they wen t out of their way to look after us as we had a toddler and couldn t

no room service and reception not manned

the sunday lunch was excellent. however room service wasn't open late enough.

t time used) was excellent

had an upgraded room. room service was quick and not too expensive. good breakfast

room service

location was good and really got stuff and the room service. window bay was great

i couldnt get the wifi to work

under staffed on bar & waiting on staff as it was very busy saturday night, didn't eat in here as could find an

food is good and not too expensive and breakfast is

good location, large rooms, clean, plenty of free parking

did not have breakfast however we did have evening meal and it was excellent and value for

the food & bar great . room comfortable & clean. loads of parking. beautiful breakfast.

plenty of free parking

a pity there isn't a proper bar area to sit for a drink before dining

breakfast excellent with homemade bread

excellent food and service. good car-parking

wifi was also great throughout the property

excellent breakfast options available at the property

room service cost was a little high but the service was good , food was well cooked but the egg was

we had room service for dinner

food was really nice quality with good room service menu and great seleccion for

another two guests also complained at breakfast as two young guests were also on their phones on loudspeakers

ry nice bar and restaurant)

and the quality of the rooms is not less than 4 or 5 stars hotel ( obviously there is no food or room (-) was told there is room service (not correct) no shampoos, soaps or conditioners in room but huge clean towels (-)room service (-)room service , the restaurant was extremely busy and they was a 40 minute wait for food - i ate (-)they have no room service phones no water tea station was not restocked everyday (-)no room service. bed a bit uncomfortable. (+)breakfast had not started as i left at 6.30 am and no room service was available . (-)room service walking even with hanger out

hotel room was spotless, free parking and wi-fi for the kids was a bonus. we will defo be back

breakfast was great value, car park was safe and free parking

the evening) - i honestly couldn't have been

was clean comfy bed .a little noisy with kids running around at 1am

ns were provided) no phone line for room service

got my room service order wrong

room service was great & all staff very

the bonus was room service breakfast, which was cooked perfectly

took a little while for room service had to ring twice

food from room service very good too

i was told over the phone i had missed room service at just after 8

after all this we asked about room service and was told that room service was finishing early and they d see what they could do

so we planned to check in and get room service before getting ready for the evening wedding reception we were attending, as room

communal areas smelt of beer, drunk guests woke me up, tap broken in bathroom, overpriced room service, cold food

clean, well maintained - good room service

room service and food was spot on

great room service

om service) one of the best hotels that i have ever stayed at

room is always nicely cleaned, and room service is good

the food was nice aswell and a bonus for room service

great hotel plenty of parking cozy if you looking for hotel to relax

get wifi to work, my room was over in the new/modern bit

wifi didn t really reach our room, evening meal which we had , although was cooked very nicely ,

also bathroom with two sinks and modern shower, excellent dining, nice staff, off street parking, older place but recently restored and it was great

did find bed hard but no other criticism with accommodations staff excellent-dan barman and the room service concierge - all staff in spa so so nice and

room service was noisy, and laundry service delivery was loud at 7

room service was so fast even at a busy dining time

menu a little too pompous for us, and prices for room service very high

location was brilliant and the room service for breakfast was on time and we ll presented

everything food was fab and served so quickly our only request would be for the younger female on room service to be friendlier and if it is cos she is shy for her to work on her confidence as it

been a bit more vearid especially after 6pm you couldn't get a sandwich but you could get one on room service

45

the 5 charge for room service and drinks charges

5 charge per tray for room service

although the food and room service was exceptional; would definitely recommend it

studio room perfect for family of three clean and very nice design and top quality food even for room service very friendly and helpful

apart from that loved the room service food

thought that the room service charge was high considering the limited choices of food, could also do with a drinks

room service was great too

took 2 days to get a tv fix in the room and room service never showed up had to go to reception for toilet roll they brought me 1 and a

room service ends early

and drinks once the bar is shut the beds ain't comfortable there was no phone in the room for room service also the tv only had a selective amount of channels there is no water in the room only

of furniture in bedroom no daily room service

no room service available or shown if available

nothing really, maybe room service for when guests don't want to eat in the restaurant

had to ask for room service

no room service from restaurant as chef was off sick which is understandable but i think the hotel

didnt work in room when i wanted to book room service

the room service and food was average nothing to complain

i was well looked after and my early check in was much appreciated when my partner had to be in hospital by 7am

we opted for room service which was served promptly and presented nicely on a white linen lined tray

staff and perfect location for my purpose comfortable bar area and lovely restaurant area i d definitely recommend staying

car parking spaces very tight especially when trying to unload car.

wifi in main building was good but a little weak in our room

i avoided hotels right in town, as in those situations parking at the hotel is sometimes very limited

good value for money, no complaints bed was massive and comfy really nice shower and lovely bar and staff downstairs

very relaxing and welcoming ambience in the bar area and bedrooms

the staff were lovely. the breakfast was amazing. the bar is great and a good place to relax in.

bar and hotel were beautifully decorated and really cool

spotless, staff great, got an early check in

room service was good. great staff. loved that you can use spa on check out date.

room service was excellent

nothing all great maybe room service 10 for a sandwich a little steep

room service went out of there way for us

warm reception always, reception very accomodating, restaurant is fabulous on a sunday

room service otherwise engaged with a separate function event

room service both nights. food was excellent and arrived quickly.

there was no room service despite it being added to the information about the hotel

room service was an issue as there was no answer when we called multiple times - could be due to

00 tray charge for room service