staff were extremely helpful, we wanted room service on arrival and the chef came out to see what we wanted and offered to do something

when the hotel is full, it can be difficult to get a parking space in the hotel car park.

convenient for local restaurants and the royal lytham and st anne s golf club

very welcoming the staff were very friendly and the breakfast was delicious

good location, friendly staff, comfortable room which was quiet, very good breakfast.

she preferred to converse with the pensioners there was no room service

good attentive, helpful staff. food menu and dining room service. good lounge facilities.

bar closing at 10pm due to covid . room service was allowed .

poor dining room service 4th night, very slow

lovely. location, facilities, breakfast all great.

no room service menu

no room service but no issue

resumed there would be room service)

room service was missed two days until reported

knock on the door by room service before checkout time

there was breakfast room service

we ordered room service the food was a very high standard and delivered promptly

nothing i didn t like about this hotel, it s in a prime location and quite a lot of car parking spaces

ample parking

they also allowed us to park before / after check in and ample parking

room service, more bar staff better choice of menu,

the 24 hr room service wasn t 24 hr when i rang reception but other than that it was spot on.

room service over the two nights stay single beds was dangerous boxed in and tight limited room

room service was quick and friendly

,room service ,food , bathroom needed update ,l thought a family boutique room would have been a

we used room service and my first call ended by being told rather sharply to call back in a few minutes,

only complaint i can think of is they don't do room service and the coffee and tea making facilities in the room are a bit basic for 180 a night

that bar snacks and food room service not available after 4pm, although hotel literature stated food available in bar till

room service, breakfast in the room was to a high standard and great value

ordered room service

no room service available for anyone arriving late

at confirm no room service)

room service - just a 'what's app' number to call

food and service, but a problem reaching room service

the a next which we stayed was cold no mini bar no room service and very few facilities

food, front of house staff and domestic

staff were exceptional receptionists, room service, bar staff, and breakfast staff.

great family entertainment at night and 24 hour pizza available for room service

room service is 24 hours which was

we did try and order room service which is offered with a small fee, which was a great idea with my young baby going to

interesting decor, parking and spotlessly clean

wifi was excellent, the pool table and darts were an added bonus aswell as the well priced bar

parking outside and everything within walking distance

no spare on site parking but the owner saved us a space roadside so all was ok

i found a wifi access really good too

location was perfect, price was good, breakfast was very nice.

very nice room, excellent breakfast.

wet room was great, breakfast even better!

excellent breakfast and tapas evening meal

also the breakfast was probably one of the best i've ever had in all my years of stopping at hotels,

towels looked like they were used like they were not washed. wifi password was not working

hotel was clean and close to everything. breakfast was lovely and the little bar was brill!

there was also free wifi available but we didn't use this

the pirate themed bar is really nice and very cosy

great location, friendly staff, lovely bar area. room was very clean.

ordered room service for dinner and received our meal very quickly and it was absolutely delicious

the room was clean with room service available

room service was a bit pricey but other than that all good

room service was really poor - expected similar quality to the restaurant meals but was really sub

really if i eas to be picky maybe makesure rooms have a room service menu ours was

we got room service which didn't take long at all and was nice

all facilities of high standard. food and room service excellent.

room service was excellent

excellent room service

bar & lunch prices were very reasonable too

charge a 10 premium each time you order room service, even for having drinks brought up to your room it would be the 15 for the drinks

there is also a 10 charge for room service, it may have been on the tv menu however we couldn't figure the tv out so got a paper

room service on 115 and 117 left the room spotless

staff exceptional , they even went above and beyond one evening when we returned late missing the room service hot food cut off, they allowed my daughter to order her spaghetti and wonderful aspen

the food was fantastic and value for money, with room service prompt and polite

have gotten a parking fine as was not offered for pass on entry but i should have asked as the customer - i

parking at back was very useful

hadn t booked a parking space but eric who i think is the owner gave us his spot and moved his car

free parking on site

parking-it was hard to park and not enough space to get bags from the car

free view channels for the children and wifi was good

wifi didn t work and tv in bedroom kept losing signal

and wifi didn't work in the rooms

early check in was fab . also the room clean and tidy. breakfast was nice all 4 kids ate it

no phone signal at all in the hotel and the wifi wasn t working

the wifi was good & the lady who checked me in was very nice & helpful

terally 2mins walk) we will definitely be back

be that the bathroom had small guest soaps, shampoo as the tourist here visit the sandcastle water park and would like to have a shower with shampoo

helpful and welcoming great room for all 7 of us kids loved the pool table and air hockey table bar was a bonus very handy for pleasure beach

there is a bar with a pool table also

told that on booking com saids 2 bunk beds she dnt offer any room with two lots of bunk bed so my kids had to share double bed with me and i had to pay to 35 to get room with separate bit with

could not get the wifi to work even though i had the

anything we didn t like staff were very good and helpful plenty of space to move around with kids

was to much hassle for josephina , made us all very welcome and was great with the kids, breakfast was a good old fashion full

beds, the room was in 2 sections which was good as the kids could be in 1 section and parents in the other with a tv in each

lovely bar area although we didn't use it

the staff were so friendly and great with kids

hosts were fabulous made us feel very welcome and was great with the kids , have the best sleep on the comfy beds and an exceptional

the staff were so friendly and great with kids

host was absolutely lovely and the kids were so comfy, so happy and loved staying there

we were greeted by the guy who runs it

the owner saved a parking space for us lovely breakfast very comfy bed

who checked us in

rry forgot his name) was so lovely, very helpful and assisted us with parking

location near the south pier, parking on the road outside, clean room, comfortable bed and hosts very accommodating

it has its own bar and car park

were amazing pool table and bar area clean rooms and spacious rooms

they have there own bar and staff wrre helpful and friendly

the bar was well stocked and good prices

lovely bar than unfortunately had to close at 10pm due to government covid restrictions

kids loved the bunks bed and said they were comfy, and the double bed was comfy and cosy too

wifi connection could have been better

there's a lovely little bar area downstairs with a pool table and a little kids pool table too,which i thought was a lovely, thoughtful little touch for the kids,along with a

there was a real “homey” feeling with activities for the kids to enjoy when we returned to the hotel, and breakfast was a real pleasure

great with kids

to get a room with a double bed and x2 breakfast for 2 nights for 20 pound shame about wifi but the host was

you got free wifi and digital telly

there s free wifi

wifi in the room would have been a bonus, but maybe in future.

they gave us plates and cutlery (no food facilities on site so was not expected) they opened the bar when we were the only ones there lovely rooms quiet spacious clean comfy beds and pillows yes (-)some sort of breakfast in the morning, as your not aloud food in the rooms, they do offer a bar which you can eat in but that s locked after a certain time, so if you go out and fancy (+) opened the bar area early for us (+)was good, staff brilliant and a bar yay also you can buy sandwiches at night what more could you ask for thank (+)friendly breakfast and beer in bar good rooms basic but very clean and comfortable (+) beds really comfortable, bar good size and well ran with good prices (-)on site bar could have been open later

location was about it. and offered breakfast on room service.

the bar was perfect, the owner was a good guy, room service was available she was a very lovely lady thank you

il the manager explained this to us on arrival ,due to season starting i think)

the bar was perfect, the owner was a good guy, room service was available she was a very lovely lady

personally couldnt fault the property other than the bar wasnt open ,

would of liked wifi code on the room door as it was to late to ask after coming back late.

poor wifi

the only down side was the wifi isn't strong and my phone had no signal at all

problem with wifi very poor signal.. and in shower water was sooo hot or sooo cold.

only real inconvenience was that the wifi didn't extend as far as my upstairs room, although it was available in the lounge and

was spotless and the owners were lovely nothing was to much trouble and was both amazing with my kids

kids loved our stay and cannot wait to return

kids loved our stay and cannot wait to return

the kids double mattress was on its last legs and there was a damp carpet smell in both rooms.

the owner was friendly and nice,but not helpful when we told him about the signal for the tv and wifi

table football was a big hit with the kids and adults too ud83dude0a we will definitely be back

amazing for kids & continental breakfast lovely

noisy kids left in a room by themselves, banging doors, fighting and running around late in the night

don't go on holiday to watch telly, but would have been nice to have some background noise when kids were asleep in the evening

it was great that we was able to have early check in aswell

be better ran out of juice and croissants burnt and you could order hash browns for breakfast on room service but not available in restaurant for

the waiter in resteraunt was great room service worked well

also we had no room service and we had to ask for towels

also, no room

no room service menu in the room. that's all.

excellent breakfast, lovely owner and staff. the hotel was in an excellent position.

breakfast choice fantastic and quality of food was exceptional

, the owner is a wonderful lady and literally nothing is too much trouble and she cooks a lovely breakfast ❤️ lovely decor throughout we even had pictures in the fabulous

location, facilities, such friendly hosts, clean & modern accommodation, amazing breakfast

was unbelievable the breakfast was amazing and she could not do enough for you would definitely stay again thank you to