i d stay in the suite again and just order room service and never leave

room service at breakfast was only an additional 3

didn't get the room we requested and couldn't get room service because panini machine was broken

cow shed restaurant was fully booked and room service doesn t deliver to the shepherds hut so we had to order an uber but it came straight

50 charge was added to my card in case we used the room service facilities l

room service as no chef so had to go out to eat again which i really didn t want to do, the staff

room was hot and no mini bar or room service.

no room service and nothing to tell you that this wasn t available.

wifi was a bit scatty at times. had to reschedule 2 calls because the wifi was dodgy.

the staff were very personable, had a great bar and restaurant

good selection of food served in the restaurant or in your room

i had room service meal no condiments came with it

nice room, and room service really quick

if i ordered from room service this was very expensive

room service was not good

had a nice meal in the bar area

good food and service, friendly staff, very accommodating when i had to change dates and add a late check out

the staff were very friendly and happy to help with early check in when we arrived

plus ev charging

lovely pleasant staff at checkin and at bar and breakfast. breakfast was excellent.

room service was actual order and collect

tried to order just a sandwich for room service but sandwiches stopped at 5

room service took ages to answer the telephone, and sometimes didn't answer at all

room service can be slow to respond.

customer service after a issue with the food from room service, very happy with how it was resolved

24hr room service unavailable

open during my stay due to staffing issues, however they did offer some basic food option room service which i didn't use

as a solo female traveller, it was particularly awesome that they offered room service as well as the restaurant

do room service for light bites- i missed dinner & was starving

a meal from the room service menu

lights in the bar needed repair, disjointed decor and sticky table at breakfast

of traditional welcome & hospitality, great atmosphere, splendid proper 'full english' cooked breakfast

lights in the bar needed repair, disjointed decor and sticky table at breakfast

ales a cozy log fire, extremely friendly staff, chatty locals, good pub grub and an excellent breakfast, then this is the place for you

they also offer room service at 5

room service and house keeping really cater for your needs

the room was clean and room service was prompt. breakfast was ok as was dinner.

great room service and helpful staff

room service was quick, comfortable bed

lovely room. i had the best 'room service' evening meal!

there was going to be room service and a bar

room service was delicious

liked the option of room service which came on time and to a high standard

excellent staff. room well designed and bed very comfortable. excellent room service.

com offer customers the chance to register a card so they can receive room service

room service knocking the door at 8am.

eds diner next door provided room service if

diner with room service and excellent breakfast is a clever idea

the room service from ed s diner can be improved

staff were lovely, helpful and friendly, the food was outstanding, both at the restaurant and the room service bar menu

i checked into my room around 9pm and was still able to order room service

room service stopped at 9pm

on booking it says it has room service but there

no room service available

room service was excellent

more selection for room service would be nice. it was good however.

sausage alternative but fresh eggs and toast hash browns and fruit were available and were great, room service was

food and room service top quality

staff on duty were excellent to me from reception to room service credit to west lodge park

room service was particularly good, much shorter wait times compared to any other hotel i've stayed

room service cheese platter was very disappointing

everything staff the room service

would have enjoyed a later option for room service.

they offer room service for breakfast which was fab as i was solo and didn t wish to sit alone in a

a room service menu in the room would ve been helpful

no water in room. refused room service.

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service snacks and foods that could be ordered

ally not necessary every day) and not replacing the towels every day

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency

weren t able to eat in restaurant due to a charity function, so could only order room service, the charity function is great but it did disadvantage other guests, perhaps their

room service was speedy and delicious

high standard of rooms comfy bed and pillows, lovely powerful shower too, room service was quick too

breakfast room service was excellent and we'll cooked

room service for breakfast not always at its best

wifi networks connection sucks

wifi was rubbish

no in room tv reception or wifi as advertised 10

was just a room and wifi

no wifi offered

freezing cold in the room. no room service no coffee and tea supplied for 2nd night

room service when it said it provides it,staff were rude,no remote for the tv,they told me have you

as i said very un professional check in. filthy shower, very poor room service.

room service didn t bother replenishing our toilet paper so we had to go to reception and ask for

excellent room service

everything - excellent hotel (thai green curry on the room service menu was especially good). (+)door chain, clean room, luxury decor, fast room service with beautiful food (+) room service was excellent (-)room service was poor, things didn t come and took 30 minutes for one drink, however they (+) we had room service for breakfast, which was excellent (+)huge comfy bed! big batheroom... room service food was excellent! beautiful hotel. loved it! (+) room service was fab and arrived hot (-)room service attitude booking.com failed arrangements for special request (-)room service asked for a jug of water as i m pregnant and was thirsty and took a hour to get to (+)the room service food was fantastic, especially the curry! fully compliments to the chef!

breakfast was great though it seemed to run out too quickly and there was a bit of a wait.

fi etc) air con was hard to use

when we came down from breakfast the following morning, tanya was still on shift and still as cheerful

helpful front desk, good breakfast and comfortable beds and nice washrooms.

no room service

have been improved by better tv and streaming facilities, toiletries, a fridge and room service meals

in room not working so couldn t do room service needs modernisation but i know that s happening

lots of parking and room service was excellent

but they explain that you'll get money back at the end of the stay, but be wary that if you order room service, it will come out of that 100 pre auth

pleasant receptionists, prompt room service, nice comfortable bed and contemporary bathroom.

were incredibly helpful couldn t do enough for you, food was excellent bar service was excellent, good location and very good

great food and very comfy rooms with convenient parking.

clean and well kept, a little bit quirky and welcoming, good parking and good location.

stayed in but it is the food and the staff that make this place even better, a special mention to barbi on reception and the young lad on the bar

were room service food trays and a bag of garbage in the corridor overnight, i'd expect the staff to

tray used for room service was not clean.

room service was great

no room service. no fridge in room.

room service staff was inconsiderate at 7 am, shouting in the coridors, shuffling trolleys and

the room service menus were overpriced and charging 5 additional for room service to be delivered

staff friendly, room service food was lovely. location perfect for early morning flight.

24 hour room service including pizza, desserts and

the front desk staff was quite gentle to order room service for us

room service was fast and food was lovely - even came up without fuss to give us extra sauce haha

room was basic but met all needs, tv and wifi very good

the wifi was good

free wifi didn't work

great wifi and tv

wifi didn't work all the time and room could do with little tlc

the food and room service were also very good

breakfast room service

very smart, clean and tidy good service including room service parking included

approximately 2am with children randomly knocking in guests doors during this time saying room service

good wifi and gym

room service menu was very limited

little information in the rooms regarding menus and room service would be of great help to guests, there was no information in my room regarding these

5 tray charge for room service, had to pay 17.50 for blt with chips and a coke.

we had a poor experience with the room service but this was remedied by the staff.

food turned up room service and all sauces apart from the only one we wanted mayonnaise

wanted room service and place order at 9

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

parking facilities. reception and bar attendants. clean and comfortable room. room service.

excellent room service and good facilities. close to town.

fast efficient room service - again with a smile