food and room service top quality

staff on duty were excellent to me from reception to room service credit to west lodge park

sausage alternative but fresh eggs and toast hash browns and fruit were available and were great, room service was

room service was excellent

om service), but these things happen and the matter was handled very well by the reception

rail, no tv in the room, no mini fridge, water temperature doesn't go higher than 38 degrees, no room service, i understand its a hostel but the room i got was a hotel room at a hotel price, also

staff were very friendly and helpful and the room services and cleaning were immaculate

no room service, no tv in the room

i gave it a coca-cola treatment which helped a little but it needed looking into from room service

the staff was friendly, check-in and check-out were easy, the room had free wifi and everything we needed for our two night stay

very comfy bed, excellent shower, good wifi signal.

was just a room and wifi

good wifi

no wifi offered

wifi was rubbish

com offer customers the chance to register a card so they can receive room service

the room service from ed s diner can be improved

room service could have been much better

room service knocking the door at 8am.

it is embedded in the south mimms welcome break area so lots of food to choose from as well as room service from the pizza express attached to the building

was close to the train and wifi worked

he logged into the wifi for

room was very basic - staff were polite and helpful, wifi available, towels included.

i couldn't pay for my room by credit card - wifi barely existing - a weak signal or no signal at all - the stuff informed me they did not

wifi

everything - excellent hotel (thai green curry on the room service menu was especially good). (+)door chain, clean room, luxury decor, fast room service with beautiful food (+) room service was excellent (-)room service was poor, things didn t come and took 30 minutes for one drink, however they (+) we had room service for breakfast, which was excellent (+)huge comfy bed! big batheroom... room service food was excellent! beautiful hotel. loved it! (+) room service was fab and arrived hot (-)room service attitude booking.com failed arrangements for special request (-)room service asked for a jug of water as i m pregnant and was thirsty and took a hour to get to (+)the room service food was fantastic, especially the curry! fully compliments to the chef!

cooked english breakfast was really good

clean, 24 hour gym, fantastic breakfast, great staff, wonderful value for money

inside the room is all you need ,free strong wifi :) enough space for 3 people.

17

kettle, stove and kitchen utensils); wi-fi working well; personal nice and helpful; great room

room in nice building with greenery around, very very clean, coffee and tea in the room and wifi top

the staff was really nice, beds were comfy and the wifi was really good

clean, good helpful staff, my room came with its own kitchen!

the kitchen in the room was also clean and nice and had all the necessary equipment for cooking

did not like the fact that there is a service charge of 3.50 for room service.

room service started cleaning rooms way to late sometimes late afternoon should be done by 1pm the

avoid getting room service here - it is 3

no room service and ice machine constantly not working

room service and location staff, comfort,food,

above an excellent bar but absolutely no noise heard

pretty loud noise from the bar next to the hotel should ask the hotel before the booking, if they can prepare a room less

nice bar and restaurant downstairs

a bit noisy because of the trains nearby and the bar next to the building

ideal location. ease of access. very clean. free wifi. good communication.

really enough storage in a room for 3 people and room service not available, the tv was great but guide was difficult to navigate and would have

room service evening menu limited so if you do have allergies be aware you are limited to toasties

room service didn t change the used glasses in the bathroom everyday

there wasn t room service

no fridge in the room plus no room service

the wifi was good

room was basic but met all needs, tv and wifi very good

the fact that, you can do early check in.

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost non existant

the wifi didn't work half of the time and there was dust underneath the beds even though it was cleaned

the room is comfortable, particularly the bathroom, and i liked the option for room service and the welcoming cookies left in the room

staff were very attentive and nice bar menu

there was a stocked mini bar

used to go to the restaurant and bar before we left london so when we saw that they added rooms it was a no brainer for us

the food and service in the bar were superb

breakfast was a plus, with a room service

claims its daily room service but we had to take our bin out every time and take out towels down and ask for new

everything was clean and room service came every 2 days, which made up for the lack of space

poor breakfast no room service

room service is not so great

had to run my room service order down to reception on a piece of paper as they weren't answering the phone -

i called to order room service and they said they were too busy to take an order and it also would not be possible to

room service wasn t great as they forgot my cutlery, not a great service when it s 5 cost on

nothing. great staff. very comfortable room. lovely food & room service

room service meal was generous size and delicious

good in the restaurant bar was exceptionally good

sorry, i can t remember his name, it the gentleman who checked us in whilst working the bar was very helpful informative and

we went ended up having dinner at the bar below where the food was delicious

beautiful fresh food in the bar downstairs

from walking in the main entrance it was very inviting, i headed straight to the bar and was checked in and shown to my room

didn't receive a wifi code, apart from that everything else was amazing

ee or otherwise) the doors were very noisy and woke up every time one opened

wifi in the room, only in lobby, which was very disappointing

wifi didn't work correctly during our stay

wifi was a spotty in the room

like the cleanness, customer service, room service and good breakfast

i have never had room service twice in one day

he refused to replenish tea & coffee - it s not room service - i just wanted to replace what had been used

bar and lounge were comfy

are not really enough parking spaces; we were lucky to arrive as someone was leaving but there were only about 15 spaces

room service

it really clean and staff are really nice and it s relaxing and quiet and safe and there s room service that we can order and there is magazine to read

similar excellent staff attitude from lady who came with room service: friendly,

there was room service available, but i wouldn t have used it to have a tea delivered to the room with a

property was just as nice as it looked in photos and the room was just as advertised room service was reasonable

room was very clean and room service came every day

food menu in the room says that there is room service available but there isn't

a price, so this was disappointing, we weren t topped up with tea & coffee etc, or received any room service for 3 days, a lot of money to pay regardless of the location for the service we got

bed was comfortable and room service excellent. staff were friendly.

room service only comes in after 4 days which makes no sense

the rooms we stayed in were impeccably clean and room service was well done

no air conditioning and the room was really hot. no room service or facility to order in.

also the room felt clean and fresh every day i stayed at the hotel so very good room service

the pizza and raspberry ripple ice-cream cake were first class and room service was

room service could have had a better selection and they only had slimline tonic, so i couldn't have

- really good room service - good choice for tea in room - great facilities

well working room service, also for obligatory self-isolation before getting day 2 test results

room service and housekeeping excellent, ihg rewards great. comfy bed. great location.

the bed was incredibly comfortable. room service was quick and the room was very clean.

i love room service breakfast here, beds are so comfy,

cafe bar onsite and room service available

food was great in the hotel, both in the m lounge and room service

remi at conceirge and tina/gerys at room service were amazing

quick check-in, spacious comfortable room, good room service

room service was slow