the food order thru room service was great

ceilings , amazing sweeping city views, luxurious bedding, great snacks ,best room service

staff went beyond and above any other hotel i have been, the blue ribbon sushi in hotel for room service is unheard of, the cleanliness and charm at unmatched and the room

pool water could have been cleaner and the room service should ve been automatically once a day not request

room service would have been well appreciated.

room service ---- 24 hours and amazing

i've dined in for brkfst & lunch, i've ordered dinner for room service

the bathtub and room service food were awesome.

the room was kept clean, room service amazing and every day it was spotless with new fresh towels

room service is excellent, the staff very friendly and helpful

do not offer room service, they do not clean your room during your stay that s a little disappointing

found having room service from the butler really came in handy

location,shower, and room service

room service everyday even on weekend

room service has deteriorated.

the room service menu could have been a little longer and less restrictive hours.

the room service food came too fast

room service was great

like the turn-down service with cookies and low-lighting, the wonderful art on the walls, good room service wednesday through saturday, and general loveliness of the staff from the front desk to

from the room to the view event up to room service

room service didn t clean the room, just changed towels breakfast was great before covid

wish they had room service or a 24/7 kitchen downstairs

self check in and check out, no door man, no room service etc

no room service. somewhat uncomfortable mattress

to stock up on stuff once i knew it was going to be a very late opening of businesses nearby as room service was not available due to covid

accessories, coffee, room service, towels, i am also aware of the time we are living, i am sure that under normal times

off-site food delivery / room service provider was very poor

room service knocked on our door before check out time and woke us up

room service was good and receptionist was very good.

com -room service was bad, our room was not cleaned unless we asked -at check out, we discovered a tax

room service was fast which is always good

room service was fast and the room was beautiful/

room service was delicious and prompt

breakfast from room service could have been better

room service was slow...

o daily room service, no onsite room service meals and no tea or coffee facilities in room - and no

it is not a full service hotel so all meals will be outside, and no room service, gym or pool

room service would be nice, but it was fine without

the room was otherwise clean, but there is no room service unless you ask for it

no mini fridge, no room service, ice/vending machines only on the first floor, no fitness room i could find, no

there was no over night room service

horrible wifi, no room service, could stand to upgrade their beds and linens

there's no room service or gym on site, though you can use a nearby gym and there's so many food options here

room service room wasn t clean consistently had to ask for hand towels & washcloths and still

no restaurant on site or room service in morning for coffee

choice of food for room service was pretty limited

room service was not overpriced with great options available til 2am

have liked to be able to make coffee and tea in the room; every time i ordered it from room service there was a $7 delivery fee

the room was very small and room service was ok. my fruit smoothie was warm.

the location - close to the subway and transport and was fabulous in every way - room service, dining and bar options on the property and close by were great

staff at check in tried to charge me $1500 more than set price, and waited over an hour on room service

lunch in cafe and room service

no doorman and limited room service after 10:30pm

attention to details w room service was excellent too

the room service was expensive and not good cereal was rotten and they forgot items

was very clean and room service was exceptional

location, clean rooms - room service was spotless, staff

from the point mentioned below about value for money, everything else including room service, cleanliness and facilities were good and most of the staff were nice

hotel has an agreement with a community center two or three blocks away, allowing guests to use a gym for free

coffe and water for free, fast wifi

we ordered room service. it was fast and excellent.

bathroom very small and difficult to move around, broken window, very noisy ac, not very clean, room service operates only until 10 pm and after that it s impossible to get anything

ordered room service for lunch and had to call back for utensils & napkins

there was no room service from sunday evening through monday at 7 i stay here in part so i can get coffee

service you can get a cappuccino at 530 am in 10 minutes in a city where if a hotel has room service of any kind, you can;t get anything before 7 or even 8

room service lady was pretty nice

they don t offer room service or a laundry

amenities like room service, gym or even a vending machine, bad pillows & no closet in the room

2 adults and 2kids it’s little a bit small but we only sleep in the hotel that’s why it’s totally fine

it is not a carpet, i don’t know the material but is very cold , for me that’s okay but my kids not

room service came frequently to ask us if we needed anything everything was perfect

wish there was better/more extensive room service available

room service food options, especially for breakfast, were rather limited and over priced

no coffee or tea. too hard to get from the restuarant out of hours. slow room service.

limited choices and times for room service from the rooftop club, but the food is very good

late night room service.

no room service after 23h00

room wasn t ready at checkin and room service got mixed up once but the hotel took care of it.

the room was clean, the staff was very accommodating, the room service was quick and attentive.

the staff were very attentive and room service was great

we ordered room service and it was ok. the popcorn is delicious.

room service was ok.. not many options.

room service food delivered in take away containers!!

the fact that room service didn t leave a table or serving trays

there was also room service charged incorrectly to our account, but this was resolved quickly by the staff

clean room - free breakfast - tv allowed for netflix login - had room service (even though the front desk told us it didn t (+)wonderful staff, room service, cleaning, location (-)room service, unless requested, which we did not know, so a little disappointed to return to an

stores were more like food markets and there weren’t really any close restaurants that my kids wanted to try

we (with two kids) went early but two from four times we had to eat standing in the small canteen with our

- room is spacious and clean and wifi is good

wifi worked well

rooms nice and beds very comfortable, room service exceptional

it was available from room service but at us$5 per cup and an us$8 delivery fee, this made it very expensive so i opted

ordered morning room service at 6:30am and received it in 10 min uncommon and excellent!

te or bringing the wrong order) and the food was not great

also it says in the site there is 24 hour room service

room service was hot and timely

e of the items on their list of things available to

a tuesday around 8:00 pm i called room service to request a wine opener

facilities room book includes room service by midnight but

the food needs work and also room service closes to early.

with fewer towels after room service came

room service because they don t have all days

try restaurant but room service menus was quite limited

room service breakfast was great

no room service after 23:00

the room service coffee is great, and would be ordering that either way anyways

and different room service food

room service was very overpriced

super-fast breakfast room service delivery.

even no room service noise

room service did a great job with my breakfast

ordered fresh cookies from room service and they brought me 4 small crunchy chips ahoy for

the room service is not so good.

we arrived before 21:00 pm and there was nothing available to eat, not restaurant, bar food or room service

the room service lunch and breakfast, complicated to understand the schedule and where to

be heard in room, sat in bar area but no one came to take our prefer, eventually left and ordered room service

was working) and i couldn't do things like order room service or call down via the phone in my room

a limited 24 room service menu would be nice

the mini bar items were a bit expensive and the app won't let you edit room service orders.

i found the room service 'delivery' charge excessive.

had a couple towels missing, and an issue with one of the room service providers

has no room service at all

room service was by default not provided, and you had to give notice a previous day whenever you

would have liked the option of room service for breakfast, but that was not a game changer.

no room service even provided because it wasn’t greater than 4 days

the view from the room windows were breath talking and room service was super quick at all times

location was great. room service and mini bar very nice

also would be nice if mixed cocktails were sent in room service

the only thing i would be able to find fault with was room service - not the service at all - but the food standard and price

room service was so quick whenever we needed extra items

they have a nice bar, room service, vending machines, ice

great location, fast room service, clean, well-appointed.

wifi ok room service if

room service prices with delivery free & tip were excessive

great room service

no lobby available, no bar, no restaurants, no gym, no room service

nothing was open, no room service or restaurant.

the absence of the room service

plus the seahorse restaurant was conveniently located inside the hotel and room service was excellent

covid so no room service !

no room service, on site gym, or laundry service

we also didn t have room service that i m aware of

modern, new, and very clean. room service for towels was lightning fast!

room service breakfast could have great

don t do room service!!

the room service meal i ordered (lobster tagliatelle) was perhaps the best dinner i had during my 5-day (+)amazing, the room decor was stunning, the beds were like soft clouds, the bathroom was gorgeous, room service was swift, the lobby was exquisite, the location was fabulous, and the (+)although the hotel doesn t have room service, he suggested a mint tea with honey and promptly brought it to my room, exceptional (-)room service once and it never came (-)room service is a little overpriced. (+) restaurant was very good and room service was lightning fast (-) other than that, room service and everything else great (-)have 24 hour room service, except the night i wanted it (-) the other was one night i couldn't get through to room service (-)of accommodation i expect coffee to be available in the morning without having to pay $27 for room service (pot of coffee) or $4 plus in the restaurant for a small paper cup of coffee to-go (as

we had a slightly early check in and late check out for a small charge which was great

staff were excellent - nice bar and restaurant

bar is open until 12 am and there is a lovely restaurant on site

a couple staying on one side and they always woke me up talking, and then on the other side some kids were in the room, screaming the whole time they were conscious so that wasn't enjoyable at all

amazing rooms and spa and gym. lovely staff. good location

the rooftop bar, for hotel guests only, was absolutely beautiful

amazing rooms and spa and gym. lovely staff. good location

the gym

have stayed in this hotel several times we enjoy the spa the cleanliness the staff is attentive and

the property was listed as having room service but actually did not.

there didn t appear to be room service or food options available at the hotel though, i should

they have room service but for now the kitchen is in renovation

due to covid restrictions, there was no room service

room service leaves a lot to be desired

room service is great

from front desk, william and others to excellent room service 5 stars

lack of room service and mini bar

the decor. the room service. the views.

also, while room service was timely and hot, the pancakes were way too thick

room service was offered every day during the stay

be helpful to have hooks for the towels to hang up in the bathroom room service the tray charge is too expensive and i didn't read the small print so my one pot of

had an in room coffee maker but we had a pot delivered from little park for a very reasonable room service price so i can t complain

9 am scheduled breakfast room service didn't show until i called at 9:30

front desk nicholson, alberto, diana, doormen, housekeeping, room service

off :) and the blind on the window got broken on the second night - we could not move it up after room service put it down for night time

room service was prompt, i wasn t rushed to check out, and it was peaceful

burgers for room service were amazing

over priced room service but i suppose it's always like that.

team was delightful, front desk took great care to remember names, housekeeping cheerful, and room service rolled out the hospitality as if it were a fine dining experience

room service: 1 coffee is $9 + tax 9% + tip

% nicely added so you don't have to count) = $11

24/7 room service

service and attention to detail from the laundry to room service and housekeeping

breakfast is very good. we ve been having room service. service was fast

room service did not replenish items removed such a small flannels

room service excellent

if we wanted cream we had to buy a cup of milk through room service

vibe, love the look and feel, bar was great for post-work happy hours, room service delivery was prompt

ved the avo toast) and good wifi

that you had to go get ice from the bar and that it had no room service

outsource room service was horrible

that s is wasn t no room service

i liked that the property had a bar and room service.

room service only available on demand. noise isolation of rooms could be better.

high service charge for room service orders

excellent room, very clean, spacious, outstanding room service, very friendly staff

room service was over priced

the tv and expensive room service

room service food was excellent and fast

room service was quick

noisy aircon and too hot/too cold room temperature. no bar or room service.

no coffeemaker in the room, so i had to call room service for complimentary coffee, which was a bit inconvenient

daily room service provided automatically

excellent room service staff

super quiet view of the room was superb free wifi connection room was spotless every day dining room service has great food

room service was very off on this particular trip, however i received a personal phone call apology

expensive room service

location room service = available all night staff = front desk view = incredible

great room service, position and room view.

room was clean and well presented. breakfast came at a good time also! room service was good

no room service

l this is noisy and you need to wake up at 7-8 because of

wish room service was not just for breakfast

was great very clean , staff was not so nice , only the room service guy was nice and the cleaning lady , but the front desk staff were a bit rude , the

i ordered room service one evening and the meal was superb (albeit a bit pricey) (-)00 room service fee (+) staff is very friendly, room service is delicious (-) one of my room service hot dinner choices was delivered cold and no-one responded to my feedback (-)the room service food was not good. (-)two times that we ordered room service they forgot about us (+)room was great, the bed really comfy, and the restaurant for eating in and room service is (+) room service was fast (+) ordered the room service and food was fresh and warm in less than 30 minutes (+) my room service dinner was one of the best meals i have ever had via room service

breakfast waitress was somewhat rude

other nice things including having breakfast at the next door resturant is great, the coffee machine, the high ceiling room etc

hotel; loved the adjacent felice restaurant in the hotel; great start i to the day for a relaxed breakfast; aperitif or dinner

they charge for the wifi and was not very clean in general, the restaurant is pricey

t safe

wifi slow in peak hours, locks a bit tricky and not quite solid enough to be in the city

liked the little kitchenette

each room has its own kitchen and the upper rooms are very comfortable

bed was comfortable and the kitchenette was well equipped

wifi is slow

liked the size of the room, hotel staff were so accommodating, breakfast was great and hospitable

no complaints did not use roof top bar as often a function on would be only thing

good wifi in the room and lobby

what a birthday surprise, an upgraded room, balcony, early check in and as always such a luxurious hotel

maintenance: bathroom sink and floors were a little worn down and even after room service we still found some garbage under the

dirty room. bad remodel. door hit toilet. bed dirty. no room service.

no room service for two nights

rooms are very small room service

room service advertised throughout the lobby but it wasn t available for this hotel, which was

the addition of room service

room service food was

staff was very welcoming and ready to help you from room service to where to dine to hailing a taxi

room service options

energy in that hotel will always be special- even with no room service/ restaurants the place was awesome