full service restaurant and room service

room service never came by to clean the rooms during our 3 day stay either

room service wasn t done in our bedroom

breakfast not included garbage under bed some room service absence

my family didn t seem to mind but it bothered me and i asked for room service to clean the room the next day while we were out

room had great air conditioning;the hotels in room guide mapped the room service, available transportation, and multiple services/hours

did not get room service. staff not welcoming.

the room service didn t come and clean the room

the room service was great

i called the lobby and they said there was no one available for room service, so i had to come

there was no food eve though we tried to to order room service

d to call room service), door had no lock, tv wasn t properly mounted, amongst other things

blanket had a burn in it, floors were dirty

of cigarettes and marijuana, hole on roof,no room service

the free parking

don t think of utilizing the pool, restaurant, gym, room service, or any other advertised program

location, the lack of room service, the price of the food which did not match the quality at all, but we had to have it

able to order movies, no room service

know that s covid related but other hotels have it), had to get a new tv remote

room service didn t work

while i had room service everyday, i did note that the staff didnt pick up a lot of the trash i had left in the

hotel is clean ..room service is good

no room service from the restaurant or coffee in the room refills.

i addressed room service the first night, but it was never rectified

breakfast time changed i was told no room service and when i went downstairs to order i was told i had 15 minutes before the kitchen

you have to request room service 48 hours in advance

do not accommodate in this hotel during holidays

room service very good

ristmas, new year, thanksgiving ) because no room service assistance due to holiday

room service unless requested and only available 2 days or later upon request

the person responsible for room service kept it tidy up to our expectations

room service was good

room service looked good as well

bed sheets had small holes in them, even after room service changed the sheets

room service was ok, breakfast was very good

room service everything

let us know b4 we got there the atm fee is only $200 they wifi is horrible and they don t have room service

hotel is decent, some staff are friendly and compassionate, when you request tissue paper or room service they provide it, the position is ok and not too far from the subway withlock ave

the walls were gross and the rooms phone for room service did not work

good location with parking

no room service or hotel food ,

the restaurant and room service were also excellent

the building for us to use when there wasn t any, 2) there was a restaurant that delivered room service which wasn t happening and wouldn t even take the hotel coupon to have my family

food situation wasn't great - the room service and the cafe were mediocre quality but very expensive

location next to subway, comfortable beds, room service, staff

most disappointing was the early closing hours of the restaurant and room service on sunday night and that there was nothing available monday

staurant totally

there is no room service

services low, no room service, no doorman, short on bellman services

would have liked to have an ice machine on my floor and/or the option of room service and while the voucher for the bakery breakfast was nice, we were also pretty done with

old school customer service of an employee taking your bags from the car to your room and the room

room service staff didn t recognize that we are four in the room even we informed them several

it was a good value and the room service meals were excellent.

no room service after 10pm no good for late arrivals ..no lunch available during week

room service was very helpful

room service

room service staff , cleaners couldn't communicate in english, cleaners should work along with

no staff, no room service

no room service

no room service, no pool, no place to sit to hang out, only the room and no food

room service was not that good.

room service and restaurant not very good.

i had to ask for coffee capsules and water every single day despite having a daily room service and the valets at the door sometimes would open the door for the guests other times

room cleaning was sporadic. often room service

and $50 for eggs and bacon room service made me realize i was in ny

brian was great and the room service

only food available was room service or a small lounge area for hotel guests only

food/room service

room service is not good

bagels room service $100 1 hour to service us restaurant and extremely expensive for the quality and

no room service from 10pm to 6am at all

room service was served in take out containers

room service,the size of the suite,the electronic lights and shades,the stocked kitchen in the

room service and every night notes with chocolate it was super

the services from the front desk to the fitness center and the room service was perfect

near transportation 1 min walk to bus stop to ny super clean room service

no room service or restaurant in the hotel but understand because of the covid

no room service or any type of food available really

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

free parking in a garage

great location good staff, room service good

was fantastic, room service great, room upgrade pretty sweet

no room service but i know that is covid related. hallways are a bit tight.

every single one of them including the bar tender and hosts at the bar next door and are all time fave, jesus

they met our request for an early check in

no room service at this location. the centennial breakfasts could have been better

the pull out sofa had no bedding, and the toilet didn t flush. no room service either

room service is done every three days, but somehow they missed the third day and had to wait for

the room service was supposed to be every 3 days

well for starters - there is no room service. so you have to order out.

room service is too slow and sometimes dont deliver what u requested

and kind staff very clean very good and fast room service of course the view from the suite was

i think the prices of the room service are very high !

love the room, the view and the room service food

the staff was excellent. the room service was great. the property was very nice.

we didn t dine at the restaurant or order room service, my hubby picked up 2 cups of coffee for us

room service waiter, eric, was wonderful

extra large bed, spotless room and linen, room service and permanent assistance from the reception will make your stay a perfect one

the location and affordable room service if traveling with children

room service knocked at 7.30am on the morning of check out

card didn t work rooms are small no ice machine or vending machine no room service refrigerator didn t work no coffee

room service not until 5 pm

no breakfast included, room service

the room service failed to supply soup and i had to keep asking for more

there was a menu for joe gs an italian restaurant adjoined to the hotel and said you could order room service from them but there was no phone and it said happy hour which when we went down had

food and room service assistance

big rooms , great location and staff, room service and the food was good

very attentive staff. wonderful pool and spa area

very attentive staff. wonderful pool and spa area

gym, pool are great staff is making progress compared to previous

had room service for breakfast, it was yummy and fast

the room was clean and bright, and the room service was always on time

the room service was excellent

od)

super quiet rooms and delicious room service!

room service options weren't great

only thing i didn't like is the lack of options at the room service and at the restaurant on the first floor for my son to eat, since he is extremely

the room service was really good as well

room service was very good and the food excellent

eco friendly oasis in the heart of midtown , room service and bell boy were friendly and quick to help with whatever we needed

location staff kindness good value of money room service wifi

additionally, room service was only available upon request, which was inconvenient

room service was brilliant

would not recommend their room service as the food was average

the room service shedule was unpredictable so if you were in the room they would knock on the door

room service wasnt good cheeseburger and pizza wasnt eatable

location was great and breakfast room service was great

travel to nyc frequently for work and the room service prices here are a bit shocking compared to other similar hotels

room service should have thermal carafes for the coffee.

room service good awful

didn t want room service

sent up a piece of cake to wish us happy birthday to the comfortable beds and amazing food from room service

room, check-in, room service, location, size of the bathroom

i also need to compliment bellman ted and room service who sent delicious food to my room

room service was very slow when it came to delivering a filled ice bucket to our room; however,

room service, no gym, no meeting rooms, etc)

limited amenities

for me and service staff went above and beyond to ensure i had enough shampoo etc when i declined room

needs - shows - opera - carnegie hall - safe area - small hotel - did not need all the things lie room service - plenty of restaurants nearby - staff were absolutely

a bit too basic for a long term stay- lacking a restaurant and room service.

no lobby or room service is available no breakfast available for a none property

same goes for room service - especially when we were first getting over the jet lag and woke up hungry at 3am

staff really went out of their way to help us, my kid had a performance in the city, and the room service surprised us with wine and card for encouragement when we came back to the room

property - well kept, modern setup, 24/7 front desk assistance, excellent room service (they set up our sofa bed in the living area), spacious rooms and excellent room (-) but truthfully, it's no more difficult to place a seamless or grubhub order than it is to order room service (-)no room service for coffee in the morning (-) they also have a delivery/ room service option with three local restaurants (+) they did have room service

wasn't clear in the hotel description) which is important to

laundry is free

quiet location, laundry facilities, friendly staff, quick access to subways

large rooms with ideal space for travelling with families or kids