staff, dscipline,pool

room service was a little too early and at check out day they wanted to clean a room before check

room service was excellent

room service did not pick up the phone

lot of places do not do daily room service or offer any breakfast since covid, but this hotel did both

phone in room did not work. no answer on number provided for room service.

room service is done every three days, but somehow they missed the third day and had to wait for

well for starters - there is no room service. so you have to order out.

the pull out sofa had no bedding, and the toilet didn t flush. no room service either

room service took 5days to empty our bins and provide fresh towels

no room service at this location. the centennial breakfasts could have been better

no room service or any type of food available really

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

no room service or restaurant in the hotel but understand because of the covid

near transportation 1 min walk to bus stop to ny super clean room service

coin laundry available

i requested room service and towels multiple times and nothing was ever cleaned or provided

about room service, the cleaning is not everyday, and refills

ap) ends in my first day, i needed ask 2

there was no room service

room service is available and no one is there to help luggage to and from room

room service

no staff, no room service

no room service

no room service, no pool, no place to sit to hang out, only the room and no food

room service staff , cleaners couldn't communicate in english, cleaners should work along with

told me that room service took their phone off the hook because there is an event at the hotel

like there was no room service

i ordered my food via room service

not working until i realize you have to press the speaker first, then dial; that includes with room service or calling the front desk

and helpful staff and room service

great location, very clean rooms. comfortable beds. room service does a great job.

room service, very few amenities, restaurant was very loud with few options, no desk or chair of

since we stayed for only 3 nights we did not use the room service

the neighborhood was not good. there was no room service.

brought my dinner to me even though they technically didn t have room service

no room service

to covid-19 there was no restaurant or room service

room service was served in plastic take out boxes which was strange

think when booking, the hotel should have informed guest that there is no room service due to covid, and also parking fees were a separate charge

sheets were stained, we didn't get room service, the body wash and shampoo were empty in our room, and while not a huge deal ,there

the room service was actually an outside delivery place that was not convenient and very expensive

com they also charged my room for room service when they do not have room service and the coffee i purchased was paid on the spot

fair breakfast but no room service!.

i think room service would make a killing at the location in newark

just wish there was room service!

room service was ok, breakfast was very good

room service was good

room service looked good as well

the person responsible for room service kept it tidy up to our expectations

bed sheets had small holes in them, even after room service changed the sheets

due to covid room service not provided

also we did not get room service between the two nights, we arrived late the second night so did not ask

our rooms and was accommodating joining rooms request, loved the pool and room service, also the ferry to ny

no room service. no menu for resturant on property online.

great staff. i like the fact they called out to see if the room service appropriately fine.

the excuse was there was a lot of room service but other tables got food and left when they ordered after us

communication from room service staff was lacking, delay in order and one not received.

room service did not visit my room at all not even to make my bed.

two times that i ordered room service, the food was either undercooked, under seasoned or stale

their slogan whatever whenever obviously doesn t apply to room service requests

clean room. good location. good, affordable room service.

room service and extra towels

until checkout and they tried to come in the room 5 times even after we said we didn t want room service and that we knew what time check out was, we were getting dressed and the guy

the room was very clean and the little restaurant downstairs/room service was surprisingly good

i didn't bother to go and and check, i think it was room service

very nice hotel, excellent staff. wonderful room service. everything we need, we found it.

room stinks, electronics broken, no room service

no one is willing to answer any phone call especially when you call the room service number or manager

to make matters worse, at 8:00 am, they knocked on every door for room service, despite being able to see which guests had already checked out

room service came knocked on my door then entered at 10:00 am

there's also a restaurant and room service

room service

the room service was great

the room service didn t come and clean the room

i called the lobby and they said there was no one available for room service, so i had to come

love room service

there is room service but no on-site restaurant

room service menu in my room stated the prices for the items, yet when i called to place my order

room service was terrible when i ask them to clean my room and i was not comfortable dew to the

there is no room service and nothing to do anywhere near the

expecting to have room service but none was available

definitely was a bummer that there was no room service and the restaurant is closed after breakfast and doesn't reopen until dinner

no room service - had to go downstairs for toothpaste in the morning

no room service and u have to pay for parking

comfy beds, clean room, decent room service, kind personnel

do not accommodate in this hotel during holidays

ristmas, new year, thanksgiving ) because no room service assistance due to holiday

you have to request room service 48 hours in advance

room service unless requested and only available 2 days or later upon request

room service very good

been nice to have a in lobby store 24hrs / also there s no room service

robes were not in the room closet. we had to call room service to have some brought up.

could offer room service from restaurant thats located in the hotel, should have menus in room for customers

did not like that they took away valet parking and room service

it would be nice to have room service.

room service is extremely expensive as they add on a surcharge

food was amazing at the electric lemon and room service for breakfast was excellent

d the food is already pricey, a

room was overall very clean) -there should be slightly improved food options for in room dining/room service, considering that this is a 5-star hotel

room service for dinner

freshly made complimentary chocolate chip cookies, 24 hour room service and amazing front desk and housekeeping services

the breakfast, as well as room service

eeseburger and fries) were excellent

room service and very limited snacks in the market

there were a lot of items left in the halls, such as room service trays

love the staff!! very accommodating. the room service is amazingly fast and delicious!!

i loved room service

check in was fast. room was clean and bed very comfortable. room service food was really good.

clean rooms room service was great checking in was fast

it s very quiet. room service is fantastic, everyone s friendly.

room service actually cleaned the room and restocked

only day we asked for room service, the maid forgot to take the dirty linen and our bed only had one bed sheet

they had informed that room service was not available due to holidays

a health care box doesn t exist on this hotel and the room service isn t efficient

room service, breakfast area was very small every morning long queue and if we decide to have

room service team threatened me at 11

free wi-fi in rooms worked great and room service was consistent

the lack of room service was also a small issue for me

room service receptions

loud, could not sleep windows to the common lobby, so could not open it, was dark no breakfast or room service no tea, or coffee in the