room service very good

do not accommodate in this hotel during holidays

ristmas, new year, thanksgiving ) because no room service assistance due to holiday

room service unless requested and only available 2 days or later upon request

you have to request room service 48 hours in advance

would have liked to have an ice machine on my floor and/or the option of room service and while the voucher for the bakery breakfast was nice, we were also pretty done with

there is no room service

small lift and no restaurant or room service.

no room service or integrated eatery

there is no bar in the hotel or room service

kitchenette should have been re-stocked with dishes, napkins, and glasses every day during room service instead of us having to ask when we got back to room

the building for us to use when there wasn t any, 2) there was a restaurant that delivered room service which wasn t happening and wouldn t even take the hotel coupon to have my family

no room service or hotel food ,

location next to subway, comfortable beds, room service, staff

room service...food was exceptional but cold upon arriving

no room service or any type of food available really

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

no room service or restaurant in the hotel but understand because of the covid

near transportation 1 min walk to bus stop to ny super clean room service

is a great place to stay when visiting new york city plus it has free parking

the room service was supposed to be every 3 days

no room service at this location. the centennial breakfasts could have been better

room service is done every three days, but somehow they missed the third day and had to wait for

breakfast location and room service

room service only for request

brian was great and the room service

breakfast both in room service and dining room was plentiful and well presented

orry to say

food/room service

room service is not good

no room service from 10pm to 6am at all

in nyc when i was first greeted the staff were so professional and positive, furthermore the room service and in hotel dining services were amazing

we ordered the most delicious room service for breakfast and the best eggs benedict that was so

room service half an hour late & nobody cared

room service was served in take out containers

room service actually cleaned the room and restocked

only day we asked for room service, the maid forgot to take the dirty linen and our bed only had one bed sheet

a health care box doesn t exist on this hotel and the room service isn t efficient

they had informed that room service was not available due to holidays

room service, breakfast area was very small every morning long queue and if we decide to have

room service seemed to occur quite late in the day

the room service failed to supply soup and i had to keep asking for more

card didn t work rooms are small no ice machine or vending machine no room service refrigerator didn t work no coffee

there was a menu for joe gs an italian restaurant adjoined to the hotel and said you could order room service from them but there was no phone and it said happy hour which when we went down had

smelled funny,the pillows were flat rectangles, there was no phone in the room but a menu for room service, the shower sucked

room service came each 2-3 days

would not recommend their room service as the food was average

additionally, room service was only available upon request, which was inconvenient

room service was brilliant

location staff kindness good value of money room service wifi

room service very slow

urs to respond)

room service never came by to clean our room or give us clean sheets and towels.

the restaurant downstairs was fantastic for service, and they offer room service

room was quiet, room service, location of hotel

room service maid was very friendly drink prices on rooftop deck were way over the

room service food was terrific

room service was a little poor

loved the room service

d breakfasts and dinner room

the customer service from the front desk to the room service was great

no room service but that's understandable during covid

no room service, but that is to be expected for a residence inn, and there is so much to do and see

would be nice if room service had more options or was open later, but there is food always within walking distance,

breakfast, no room service

no room service

the rooms are clean and room service personnel are sweet

room service excellent!

laundry room, room service, modern and stylish, friendly staff

there is no room service.

the lack of room service was also a small issue for me

room service receptions

free wi-fi in rooms worked great and room service was consistent

loud, could not sleep windows to the common lobby, so could not open it, was dark no breakfast or room service no tea, or coffee in the

the daily room service and fresh towels was a plus

big rooms , great location and staff, room service and the food was good

food and room service assistance

gym, pool are great staff is making progress compared to previous

very attentive staff. wonderful pool and spa area

very attentive staff. wonderful pool and spa area

get what you pay for in nyc but room size/layout, some of the generic things like room service could be more efficient

the staff were lovely, and room service kept our room clean and tidy every day

limited amenities

for me and service staff went above and beyond to ensure i had enough shampoo etc when i declined room

no room service

no room service... no coffee shop....

there s no continental breakfast, bar or room service. elevators are small

there was no hard copy room service book in the room

would love room service or to let delivery services deliver to room.

hotel did not have room service, there was only a continental breakfast provided and the wifi was really poor

were comments in booking that there is no coffe machine in the rooms however, if you call the room service, they are bringing you a coffee machine with enough coffe capsules which means you

i had room service and it took less than 25 minutes to get my supper

i wish the room service menu was more basic.

daily room service was provided, and the rooms are very well insulated we were never disturbed by

was verry disappointed on the hours of room service being closed at 10

our friendly greeting at the front desk to room service everyone top notch service

location and the room service

sill was gross, room phone did not work and no room service menue

unknown delivery free on room service

room service was very good. staff professional and friendly.

the staff was excellent. the room service was great. the property was very nice.

room service is too slow and sometimes dont deliver what u requested

love the room, the view and the room service food

and kind staff very clean very good and fast room service of course the view from the suite was

i think the prices of the room service are very high !

staff really went out of their way to help us, my kid had a performance in the city, and the room service surprised us with wine and card for encouragement when we came back to the room

no lobby or room service is available no breakfast available for a none property

same goes for room service - especially when we were first getting over the jet lag and woke up hungry at 3am

room service had no choice for vegetarian

doorman, especially the girls serving in the bar, room service and bellhop

comfy, decor, service, room service

great check in staff, housekeeping and room service

excellent location. great staff. room service very efficient, though a little rivet

there is no 24 hour room service and no in room movies as advertised

they do not have room service and there is not a mini bar in the room

i didn't like how there was no room service!

room service would have also been great but we were able to door dash as an alternative

the room service is excellent

vegan options and limited vegetarian options in the restaurant and/or room service

room service dinner/lunch food was tasty but not the standard bacon and eggs breakfast

room service was not that good.

room service and restaurant not very good.

the food was delicious, room service very speedy

room service food was also way above par

only thing i didn't like is the lack of options at the room service and at the restaurant on the first floor for my son to eat, since he is extremely

ordered room service and the order was wrong;however, the staff gave us complementary wine and cheese

the room service was really good as well

eco friendly oasis in the heart of midtown , room service and bell boy were friendly and quick to help with whatever we needed

it was extremely clean, the staff was unbelievable friendly, the room service was great and you couldn't beat the location

no coffee or room service

but the room service did not renew the coffee capsules every day

breakfast and their room service

the hotel has no room service option

no cleaning room service on 2 of 11 nights

no room service - but i suppose some of the rooms are too small to do much in anyway

the lack of room service

poor room service. cleanliness could be improved. concierge weren’t much helpful

i was disappointed there was no room service

the 24-hour room service is another highlight prompt, reliable, and of excellent quality, ideal for both

had room service for breakfast, it was yummy and fast

the room service was excellent

no room service snd no beverages in roomi

the room was clean and bright, and the room service was always on time

would like to see room service and a better menu. remember, your brand is waldorf caliber.

admit, the bathroom was small and hair was found twice, room service is not 24 hours but okay

great breakfasts on room service and prompt

room service would call within an hour after delivering to ask you if you were done and to leave

i wished there had been room service for food.

the online check-in and checkout sites and room service sites were not

after a long flight, there were two bottles of water waiting in the room and at every day after room service i found find new water bottles

the hotel was undergoing renvations, so there was no onsite restaurant or room service

the long long lines to reception. the lack of 24 hour room service.

says there is room service in the room but there was no clear way to

front desk & room service were excellent, along with superb room amenities

no room service. no menu for resturant on property online.

our rooms and was accommodating joining rooms request, loved the pool and room service, also the ferry to ny

also, the restaurant that serves their breakfast/ room service was not up and running at their posted time

also, room service trays were left in the hall for over 48 hours

we ordered breakfast through room service (delicious) the morning we were leaving (+)location, professional friendly staff, delicious room service and clean comfortable (-)no room service on sunday available but i'm being picky (-)the room service prices were a bit extravagant (+)staff are very friendly. room service bell desk all are very friendly!! (-)no food no room service (-)room service prices were outrageous but at the same we were central ny (+) breakfast was very good as well as the room service (+)the room service team was very nice and accommodating.

gym is temporarily located in a conference room in the basement right now so limited.

wifi is not provided which is a basic thing these days.

early check in was possible at 12 am,

:) very clean, very comfortable, nice gym, friendly staff

menu in room for room service, ordered what i wanted and the wrong version came, complained and this was

room service was speedy

food from room service was just ok and not worth the price

no room service

wifi in both the rooms and the conference areas was extremely spotty and made it nearly impossible

room service was very slow when it came to delivering a filled ice bucket to our room; however,

room, check-in, room service, location, size of the bathroom

didn t want room service

there are fees that are charged daily, that you receive a credit for food and room service

was exceptional and the bathroom was something i could only dream of having, bed was super comfy, room service was superb