room service was a little too early and at check out day they wanted to clean a room before check

room service was excellent

room service did not pick up the phone

lot of places do not do daily room service or offer any breakfast since covid, but this hotel did both

phone in room did not work. no answer on number provided for room service.

room service is done every three days, but somehow they missed the third day and had to wait for

well for starters - there is no room service. so you have to order out.

the pull out sofa had no bedding, and the toilet didn t flush. no room service either

room service took 5days to empty our bins and provide fresh towels

no room service at this location. the centennial breakfasts could have been better

no room service or any type of food available really

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

no room service or restaurant in the hotel but understand because of the covid

near transportation 1 min walk to bus stop to ny super clean room service

coin laundry available

room service staff , cleaners couldn't communicate in english, cleaners should work along with

no staff, no room service

room service

no room service

no room service, no pool, no place to sit to hang out, only the room and no food

staff, dscipline,pool

bed sheets had small holes in them, even after room service changed the sheets

room service was good

the person responsible for room service kept it tidy up to our expectations

room service was ok, breakfast was very good

room service looked good as well

the desk staff was friendly, the room service meal was excellent, and the waiter was friendly.

also, room service trays were left in the hall for over 48 hours

due to covid room service not provided

no room service. no menu for resturant on property online.

also, the restaurant that serves their breakfast/ room service was not up and running at their posted time

room service very good

you have to request room service 48 hours in advance

do not accommodate in this hotel during holidays

ristmas, new year, thanksgiving ) because no room service assistance due to holiday

room service unless requested and only available 2 days or later upon request

i called the lobby and they said there was no one available for room service, so i had to come

there's also a restaurant and room service

room had great air conditioning;the hotels in room guide mapped the room service, available transportation, and multiple services/hours

the room service didn t come and clean the room

did not get room service. staff not welcoming.

they had informed that room service was not available due to holidays

room service actually cleaned the room and restocked

room service, breakfast area was very small every morning long queue and if we decide to have

a health care box doesn t exist on this hotel and the room service isn t efficient

only day we asked for room service, the maid forgot to take the dirty linen and our bed only had one bed sheet

a detail but they make you pay a delivery fee of 10$ for the room service, which is a bit exaggerated

room service was so expensive

d the food is already pricey, a

d freshly pressed orange juice would be

room was overall very clean) -there should be slightly improved food options for in room dining/room service, considering that this is a 5-star hotel

room service did not visit my room at all not even to make my bed.

no room service either

room service small bottles of makers mark bourbon and red wine available for purchase in room lots

the excuse was there was a lot of room service but other tables got food and left when they ordered after us

two times that i ordered room service, the food was either undercooked, under seasoned or stale

room service team threatened me at 11

free wi-fi in rooms worked great and room service was consistent

the lack of room service was also a small issue for me

loud, could not sleep windows to the common lobby, so could not open it, was dark no breakfast or room service no tea, or coffee in the

room (301), separate living area, really comfortable bed; helpful check-in staff and good room service; missing second bathrobe replaced in minutes; good car service to newark airport ($99

services low, no room service, no doorman, short on bellman services

although the front desk said there was room service, there was not on the evening that we arrived

no room service or integrated eatery

there is no room service

staurant totally

desk folks,good food in restaurant and room service a real bonus

wish there was room service option. carpet could ve been cleaner.

no room service

the late night room service.

they did not have room service

location next to subway, comfortable beds, room service, staff

no room service or hotel food ,

the restaurant and room service were also excellent

food situation wasn't great - the room service and the cafe were mediocre quality but very expensive

room service from nice matin

i definitely enjoyed room service.

no room service if you arrive late from airport and bar/restaurant hours could be better

thing more as we

love the rooms they are so beautiful and comfortable and room service is great, i always enjoy myself when i stay here

clean it was everyone was nice call room service everything was very fast and prompt location was great in the middle of everything i

rooms (i recommend higher floors, it gets quieter above floor #12), amazing location, great room service, helpful (-)the food is horrible. the room service is subpar. (-) the room service menu had excessive prices

facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast

best coffee right in the hotel and a really cool bar on the 4th floor (did not know you could request a fridge until the end of our stay) as we took items out of mini bar to store our refrigerated goods (if you move the items, it is automatically charged to your (+) on top of that, the bar serves some really nice us wines by the glass, and the city view from the room was just great

breakfast was ok

breakfast was delicious but very expensive, we would have preferred a buffet instead of a la carte

the bed wasn t very comfortable at all. i also had wished there was room service.

location of the hotel, room service

oom service close to early

drinks at the bar were not at the best quality =

that there wasn't 24 hour room service.

breakfast both in room service and dining room was plentiful and well presented

room service is not good

brian was great and the room service

bagels room service $100 1 hour to service us restaurant and extremely expensive for the quality and

orry to say

we particularly liked the lack of room service unless you asked for it

they don t have room service daily ! no option for in house breakfast !

we've been notified the there is no room service, but it's was ok because all we need is new towels and they provided it by demand

wish they would do cleaning and room service without having to ask

room service only once a week

their attitude towards us was poor, and they didn't provide any extra services, such as room service

the staff were very kind, friendly and helpful and whenever i asked for more coffee or room service, they met my expectations

room service for two requests were attended to swiftly

there was no room service available.

room service