sheets were stained, we didn't get room service, the body wash and shampoo were empty in our room, and while not a huge deal ,there

room service was served in plastic take out boxes which was strange

no room service

to covid-19 there was no restaurant or room service

room services

fair breakfast but no room service!.

just wish there was room service!

i think room service would make a killing at the location in newark

com they also charged my room for room service when they do not have room service and the coffee i purchased was paid on the spot

the room service was actually an outside delivery place that was not convenient and very expensive

the neighborhood was not good. there was no room service.

great location, very clean rooms. comfortable beds. room service does a great job.

since we stayed for only 3 nights we did not use the room service

they didn t have room service & there were not many restaurants in the area.

free shuttle, ice room service

and helpful staff and room service

like there was no room service

i ordered my food via room service

not working until i realize you have to press the speaker first, then dial; that includes with room service or calling the front desk

told me that room service took their phone off the hook because there is an event at the hotel

room service came knocked on my door then entered at 10:00 am

very nice hotel, excellent staff. wonderful room service. everything we need, we found it.

room service staff is yelling wake up wake up people, i have to clean up and down the hallway

to make matters worse, at 8:00 am, they knocked on every door for room service, despite being able to see which guests had already checked out

room stinks, electronics broken, no room service

no room service available even though there was a brochure that said otherwise.

clean room. good location. good, affordable room service.

i didn't bother to go and and check, i think it was room service

also, room service tried barging in our room while we were in there

top-notch clean rooms. room service and front desk are very friendly and helpful.

clean rooms and good room service

room service was terrible when i ask them to clean my room and i was not comfortable dew to the

i checked in with my family, i went back to the front desk to ask if they had room service for breakfast, but the front desk agent gloria was extremely rude she laughed at face

room service menu in my room stated the prices for the items, yet when i called to place my order

the room service offering was very good

ap) ends in my first day, i needed ask 2

no room service

room service is available and no one is there to help luggage to and from room

room service didn't clean the rooms each night

there was no room service

came back from a long day out and found that after room service cleaned we didn't receive any replacement towels

didn't like they you had to go down anytime you needed something there was no room service that seemed available

room service dessert came with mold on it.

should have room service and more variety in the menu

call room service they didn't have anyone to fix

very comfortable room location obviously fantastic for the airport very nice room service

the room service menu is a little sparse for me

i did order room service the food was good but pricey

i ordered room service and expected better tasting food for the prices.

room charge fees for in room service

room service very good

great service and room service food was beyond great

the room service was very good food and service

no room service

proximity to the airport, late room service hours, and clean modern rooms was a nice fit.

room service was not available during the day, this was not very good

assume from room service), that were still there in the morning when we left

room service

filtered water and excellent room service

breakfast room service order was mishandled, but a senior person quickly came to our room and fixed it

cost for value. looks really dated. no working room service when they dont have a restaurant

no restaurant or room service and expensive food delivery service

advertised room service, which turned out to be a list of nearby restaurants which would deliver to the lobby

cleanliness, breakfast and room service

they told us that we could order room service

room service was great

good room service

i ordered room service and the wings and turkey club were delicious

room service was very good

room service forgot my order but they did eventually bring it.

room service wasn't an option - if you needed something from reception, you had to go and get it

room service

i could order room service if i was hungry.

could not call room service from my room because the phone was broke the whole time

keys also stopped working, and room service never answered the phone i was in a loop trying to get through between them and the

they have a limited room service menu with some pizzas, chicken burger and salad

the room service

room service was cleaning super loud in the morning

there wasn't anywhere to get room service in the night

- room service cleaning is best thing and nice lady

i called room service to bring blankets and pillows and they brought only 1 pillow and a thin blanket, the

no information in the room if you could order room service

the room service

room service we called at 10:00pm because i couldn't find desserts on the menu, they have four

good room service. comfy suite.

freshly made complimentary chocolate chip cookies, 24 hour room service and amazing front desk and housekeeping services

though they offered to send

room service was a bit pricey. 10 for oj is a little ridiculous.

the breakfast room service on thanksgiving was poor - an hour late

there were a lot of items left in the halls, such as room service trays

it would be nice to have room service.

been nice to have a in lobby store 24hrs / also there s no room service

eakfast and dinner) were excellent

robes were not in the room closet. we had to call room service to have some brought up.

could offer room service from restaurant thats located in the hotel, should have menus in room for customers

definitely was a bummer that there was no room service and the restaurant is closed after breakfast and doesn't reopen until dinner

no room service - had to go downstairs for toothpaste in the morning

comfy beds, clean room, decent room service, kind personnel

expecting to have room service but none was available

no room service and u have to pay for parking

room service did not visit my room at all not even to make my bed.

two times that i ordered room service, the food was either undercooked, under seasoned or stale

room service small bottles of makers mark bourbon and red wine available for purchase in room lots

the excuse was there was a lot of room service but other tables got food and left when they ordered after us

their slogan whatever whenever obviously doesn t apply to room service requests

has room service ama breakfast buffet

room service did not pick up the phone

lot of places do not do daily room service or offer any breakfast since covid, but this hotel did both

:) and we also enjoyed room service one night, with quite delicious food, including tasty meatballs, incredibly

got our room service done daily), the staff was friendly and the hotel shuttle could take us to/from the

room service only for request

well for starters - there is no room service. so you have to order out.

the pull out sofa had no bedding, and the toilet didn t flush. no room service either

room service should be daily

breakfast location and room service

near transportation 1 min walk to bus stop to ny super clean room service

no room service or any type of food available really

no room service or restaurant in the hotel but understand because of the covid

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

loved that the parking was covered and it was free

also, room service trays were left in the hall for over 48 hours

bit inconvenient for a long stay)

no room service. no menu for resturant on property online.

great staff. i like the fact they called out to see if the room service appropriately fine.

our rooms and was accommodating joining rooms request, loved the pool and room service, also the ferry to ny

know vending machines, know pool, room service hours, and know shuttle service

property was amazing, room service was very professional, the staff was friendly , helpful, and

room service was also very good

perhaps, for clients who have to miss breakfast, room service can put together some sandwiches, juice, yoghurt and fruit which can then be packed

breakfast menu

did not have breakfast in hotel. ordered room service twice. very good.

keeper didn't put the new bath towels in bathroom for our last night stay and we had to call the room service to get

i like the river view, room space was good for new york, room service cleaning was great

room service was good and very reactive

some room service

staff, dscipline,pool

fine facilities but although we stayed for seven nights, supposedly due to covid, there was no room service at all during that stay

stayed in the hotel for a week and room service was only once and only after a request

we didn't like - no room service, no working restaurants, mattresses are too soft

the experience was a little hands off. no room service. the coffee was never replenished.

no room service and no parking.