were informed that room service would not be provided on a daily basis

not sure if anything went well from reception to room service to check out.

room service didn't clean the rooms each night

was dirty when we came, on nightstands plastic was peeling, no room service we had to make our own bed and request fresh towels

i requested room service and towels multiple times and nothing was ever cleaned or provided

told me that room service took their phone off the hook because there is an event at the hotel

not working until i realize you have to press the speaker first, then dial; that includes with room service or calling the front desk

and helpful staff and room service

the hotel different histories, we pass a rough night: music,screaming,fighting until 4 am, at 8am room service talking and

i ordered my food via room service

the neighborhood was not good. there was no room service.

room service was great

brought my dinner to me even though they technically didn t have room service

they didn t have room service & there were not many restaurants in the area.

room service

room service was terrible, staff wasn t friendly at all... terrible experience.. never again

no water in roomno 24 hour room servicestore had very limited options no coffee maker in room

room services

sheets were stained, we didn't get room service, the body wash and shampoo were empty in our room, and while not a huge deal ,there

no room service

the room service was actually an outside delivery place that was not convenient and very expensive

i think room service would make a killing at the location in newark

just wish there was room service!

com they also charged my room for room service when they do not have room service and the coffee i purchased was paid on the spot

fair breakfast but no room service!.

room service from restaurant downstairs which specifically stated on hotel menu and initerary, when

room service manger in the floor changed it for us 3 times to give us chance to make our coffee but

room stinks, electronics broken, no room service

no one is willing to answer any phone call especially when you call the room service number or manager

room service staff is yelling wake up wake up people, i have to clean up and down the hallway

the room was very clean and the little restaurant downstairs/room service was surprisingly good

top-notch clean rooms. room service and front desk are very friendly and helpful.

clean room. good location. good, affordable room service.

also, room service tried barging in our room while we were in there

i didn't bother to go and and check, i think it was room service

room service menu in my room stated the prices for the items, yet when i called to place my order

room service was terrible when i ask them to clean my room and i was not comfortable dew to the

clean rooms and good room service

the room service offering was very good

i checked in with my family, i went back to the front desk to ask if they had room service for breakfast, but the front desk agent gloria was extremely rude she laughed at face

came back from a long day out and found that after room service cleaned we didn't receive any replacement towels

didn't like they you had to go down anytime you needed something there was no room service that seemed available

room service dessert came with mold on it.

should have room service and more variety in the menu

call room service they didn't have anyone to fix

very comfortable room location obviously fantastic for the airport very nice room service

the room service menu is a little sparse for me

i did order room service the food was good but pricey

i ordered room service and expected better tasting food for the prices.

room charge fees for in room service

room service very good

great service and room service food was beyond great

the room service was very good food and service

no room service

proximity to the airport, late room service hours, and clean modern rooms was a nice fit.

room service was not available during the day, this was not very good

assume from room service), that were still there in the morning when we left

room service

filtered water and excellent room service

breakfast room service order was mishandled, but a senior person quickly came to our room and fixed it

cost for value. looks really dated. no working room service when they dont have a restaurant

no restaurant or room service and expensive food delivery service

advertised room service, which turned out to be a list of nearby restaurants which would deliver to the lobby

cleanliness, breakfast and room service

they told us that we could order room service

room service was great

good room service

i ordered room service and the wings and turkey club were delicious

room service was very good

room service forgot my order but they did eventually bring it.

room service wasn't an option - if you needed something from reception, you had to go and get it

room service

i could order room service if i was hungry.

could not call room service from my room because the phone was broke the whole time

keys also stopped working, and room service never answered the phone i was in a loop trying to get through between them and the

they have a limited room service menu with some pizzas, chicken burger and salad

the room service

room service was cleaning super loud in the morning

there wasn't anywhere to get room service in the night

- room service cleaning is best thing and nice lady

i called room service to bring blankets and pillows and they brought only 1 pillow and a thin blanket, the

no information in the room if you could order room service

the room service

room service we called at 10:00pm because i couldn't find desserts on the menu, they have four

good room service. comfy suite.

room service did not pick up the phone

was excellent but i don't drink coffee and it needs 24 hour pizza from in house restaurant for room service

got our room service done daily), the staff was friendly and the hotel shuttle could take us to/from the

:) and we also enjoyed room service one night, with quite delicious food, including tasty meatballs, incredibly

has room service ama breakfast buffet

staff, dscipline,pool

breakfast location and room service

the pull out sofa had no bedding, and the toilet didn t flush. no room service either

the room service was supposed to be every 3 days

room service is done every three days, but somehow they missed the third day and had to wait for

room service only for request

patrick at the front desk was helpful and pleasant. room service was good.

it would be nice to have room service.

been nice to have a in lobby store 24hrs / also there s no room service

the room is out date. the heat thermostat is pre-setting. the room service is close at 10 pm.

eakfast and dinner) were excellent

there were a lot of items left in the halls, such as room service trays

room service knocked twice before the check out time to check whether we had left or not.

i called room service, but i was told that i can unfold the sofa myself

though they offered to send

the breakfast, as well as room service

comfy beds, clean room, decent room service, kind personnel

no room service and u have to pay for parking

expecting to have room service but none was available

no room service - had to go downstairs for toothpaste in the morning

definitely was a bummer that there was no room service and the restaurant is closed after breakfast and doesn't reopen until dinner

no room service or any type of food available really

no room service or restaurant in the hotel but understand because of the covid

near transportation 1 min walk to bus stop to ny super clean room service

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags for dirty clothes

room service small bottles of makers mark bourbon and red wine available for purchase in room lots

no room service either

two times that i ordered room service, the food was either undercooked, under seasoned or stale

their slogan whatever whenever obviously doesn t apply to room service requests

communication from room service staff was lacking, delay in order and one not received.

you should be able to call room service for food/drink at least until 2am or

that were not available at the property such as room service, resteraunt and hot tub as described in the booking

use later times for room service

restaurant was not open for room service, and i was not able to contact the front desk after i checked in

never got room service...beds made/changed..new towels...had to get new towels at desk

our rooms and was accommodating joining rooms request, loved the pool and room service, also the ferry to ny

front desk & room service were excellent, along with superb room amenities

due to covid room service not provided

the desk staff was friendly, the room service meal was excellent, and the waiter was friendly.

bit inconvenient for a long stay)