no water to drink in the room. no room service for breakfast breakfast was chaotic.

7

food only average and room service charge

certain service were limited to cater for the wedding i.e dinning and room service

rooms were nice and clean and room service great

wifi excellent

the wifi was good

good location, good parking, good breakfast, nothing negative to say

suite a bit cramped, the bar could be improved upon at present it's more of a drinks cabinet which is quite adequate unless

wifi was intermittent

breakfast was superb

food/portions, good service, speedy cooked breakfast, good pressure on shower, quality bed linen, well-stocked bar, handy car park

everything from start to finish. excellent breakfast to end on

plenty of parking spaces were available

lovey location with a delicious breakfast!

only complaint would be bar and restaurant prices too high and pillows too hard

country location with plenty of parking. staff very friendly.

a more convivial bar area. there is a 'snug' or 'lounge' but that was a bit dark and old.

we could hear noise very clearly from the bar downstairs until around 10pm and then in the morning when people arrived, we wasn't too

loads of parking space

moths had eaten a large area of carpet no 24hour room

check in was swift & efficient room service quick & good quality fabulous sleep breakfast quality, timeliness & presentation

was nothing i did not like but would have loved some hot breakfast room service

disconnects in dining room service

it would be a nice treat to have more options for room service at different times of day if desired

the staff were really friendly and room service was available every day including fresh towels, sheets etc

ud83eudd75 kids could not eat it

was helped by staff when i couldn t access wifi

staff lovely location ok free wifi spot on 9/10

the wifi is amazing in the rooms, good location will help if you have a car otherwise there is

wifi is good and free

food and drinks at the bar could be maybe a bit cheaper

breakfast & bar food simple but well cooked

the food served in the bar is delicious

it's a lovely place with clean and comfortable rooms and a lovely bar downstairs

dinner wasn't available, no room service

was leaving room the heater was still off , just before 5 min to 11 when we was checking out the room service was keep knocking on the door so we can leave asap because they were in rush to clean

the food and the room service staff very rude

the room service charge of 3.00 seemed expensive and you could only pay cash .

room offered 24 hours room service on a card yet the staff said it stopped years ago

passing through and this hotel had everything i needed including parking, restaurant, bar and room service

room service advertised in the room but not actually offered anymore so went to bed hungry after

comfortable bed strong shower wifi tv room service

as it was covid breakfast was room service and excellent

of the hotel, is to place a copy of the restaurant/bar menu in the room, they only supply a room service menu

poor lad in the bar was struggling to do bar service and room service which kept people waiting for service at late lunchtime

the service charge for breakfast room service per person.

had room service, and it wasn't great

room service was again, exceptional especially as my gluten and dairy allergies were catered for ,

room service menu had good variety and close to gatwick so we were able to rest before making the

i had a room service meal and it was brilliant, nicely served on a tray with two people coming to deliver

due to covid we had breakfast room service included in the price which was an added extra

excellent room service for breakfast and dinner

the staff were very welcoming and room service very good

were very busy at breakfast time, so our breakfast took a while to be delivered from room

room was clean, and room service were very efficient

snacks available at all in the bar although bar snacks shown on the room service menu

hotel has a nice atmosphere and the daily room service is great

super clean room service

had room service dinner

no fridge room service costs 5 per go, so didn't use no aircon

views from the hotel room, room service was great and clean and tidy

great rooms some have been refurbished. room service at no extra cost. breakfast great.

staff very welcoming, room service excellent

free room service

no possibility of room service

no room service. room was very warm.

room service, and the level and room i stayed in had a strong and unpleasant smell while i was

there's also a limited room service menu that you can order on the phone and pick up at the restaurant and take back to

a little further due to the bus route and it didn t have 24 hour room service our flight was delayed and we arrived after 10pm

room service was really nice

so thankful and amazed that this holiday inn not only had a late night bar but 24 hour food and room service

room service was excellent

parking, reception 24hrs, good check in no fuss, nice guy, very clean and spacious room, good room service, nothing was too much trouble for staff

the blackout curtains were brilliant having netflix and youtube in the room really helped room service was great with nice food the breakfast buffet was brilliant as well, lots to choose

we had breakfast with many options to choose from with different kind of teas and coffee

fortunately the bar was very pleasant so i took my work down there instead

were very friendly and helpful, room was beautiful, bar and restaurant area very cosy and welcoming with great selection of beer and other drinks and

food and service in bar very good and

clean, well restored and superb breakfast

no room service

only downside was that there wasn t any room service which i would have excepted from a hotel at this price point

also although they don t do room service, they did help me take my food up and with young children in the room was very

have liked a more extensive room service menu, but as we are in the middle of the covid crisis i thought it was good enough,

salad options as main course on the room service menu - too many pizza/burgers :-)

very expensive room service!

nothing really maybe room service menu could be better

the staff was very professional and room service was very quick

the full room service menu wasnt available all day.

all good, maybe better room service options?

breakfast was very good - very tasty sausage and nicely cooked. llamas were a big plus.

we only had breakfast there but it was very nice

parking far away from room. could not take large bag to room. room was very good but small.

breakfast next morning was first class

wasn’t great the fish was swimming in so much oil i couldn’t eat it breakfast was ok but the eggs were burnt

room service was very

room service changed my towels daily

a member of staff, seemingly on his way to deliver room service, saw us approaching, walked through the door ahead of us, and let it close behind him

liked the room service

more tea coffee sugar and milk carpet was thread bare touch the curtains and they fall down no room

the trays from room service were in the hallways a little too long

room service was quick, rooms are large, very clean and quiet

got there late so had room room service dinner

great room service and a thoroughly excellent menu

speedy room service with plenty of food

5 tray charge for room service?

things were fine apart from my first room service order in which they didn't process it and our dinner was very late

unfortunately this is also the room service menu

suite was missing the basics, a room service menu and a pen, the phone wasn't working so i had to call reception from my

i was also told upon arrival that there was no room service and no tables even at the bar

nice big room. shower was great. room service perfect.

the room service food for dinner and breakfast was excellant

the bath, and the comfortable bed, the room service, the food and the facilities in general

6 room service!!! only took 30 seconds to go get my food. so 6 a rip off!

excellent. in room service

i ordered room service for dinner

room service was awful, we asked for a bed sheet and they couldn t send someone down to our room

after a very long day, driving from wigan, we opted for room service, and it was really tasty, generous, and hot

comfy beds, really nice breakfast, bar on site which was good

amazing staff, comfortable rooms with an amazing bar and snack menu!