really well done. great facilities. very good golf course. first class

location of the hotel with a surrounding greenery and golf course

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

golf course view

breakfast was just okay. would have preferred a real restaurant with a menu and room service.

was alright, i wish there was room service for in house comfort instead of having to go outside to find food

food was not great and no room service. would have liked more vending options.

also, abt is always worth a visit - just walk across the parking lot

kids ran around during the night

plenty of parking

staff, room size, wifi, dining monday thru wednesday, everything was perfect

parking was easy and we enjoy free breakfasts

good breakfast

the breakfast should be a little better but overall everything is great

parking in front,,,

to go on a last minute trip, the rooms in downtown chicago were too expensive plus an additional parking fee, the motel was doable for one night

cheap great price online wifi works great clean and affordable definitely recommend

the room was nice in clean and the water ran hot the wifi sucks no way to access the heat a fan was in the room no ac

parking in back to tight could barely turn around to get out

room service is not very responding

customer service at night, no room service and the hall way was dirty all day.

didn t get room service even when i asked for it.

better room service.

terms of quality) was definitely lacking

i ordered room service a couple of times

room service not available at night

no room service. covid is long over, management is using it as an excuse to be stingy

we requested room service and did not happen

laundry not accept credit or debit cards

no room service whole 3 days ?!!! no towels and no toilet paper !!!!

the pool and room service

breakfast was great. no room service though you could get towels etc from reception.

anging towels everyday), shady people lurking around hotel.

in addition to all of this, we requested room service every day we were there

to change my own sheets nothing was a complete service bait you in then tell you they don't offer room service their short

i like the room service and the breakfast was delicious

room service was the best

good tv, hot water works, free breakfast

the pool is not open

held bags since early check in wasn t available.

bad smell in the gym

there were additional charges like parking, bar tax and others

the gym was lacking in

staying with myself and two kids and had room for everyone with the king and sofa bed

i could not open it first time and had to call room service

room service via phone with restraint was a bad experience

room service answering system. calls holding holding too long

also there was no room service

room service

i didn t make it to breakfast

parking was very limited.

breakfast was great. and staff really nice and friendly.

the breakfast was very good with a lot of options.

free parking

room service

breakfast is poor and no room service

no food room service

for longer stay , breakfast menu become boring plus no option for dinner/room service .

, and tv table dividing room in two halves, room service comes every other day

specially a guy named dontreal he was part of the room service i believe

staff was very accommodating and in room service food was great.

false advertisement: no 24 hr room service and pool was not heated

room service had a 6% charge plus a 20% service in addition to the sales tax

the food at the restaurant is excellent and the room service is also excellent

clean, fast and friendly room service

no room service or room cleaning

room service menu was minimal and room service was overpriced

was no room service even though there was a menu on the desk it s misleading, if i wanted food they

shuttle should be 24 hr, there was no room service or restaurant as advertised, understaffed so staff were stressed and not friendly, not

room service and restaurant food is awful

room service was great and food was even better.

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive travel

$400 plus no porter service and room service through another credit card

also, i never received room service or towels

to drink coffee in the morning and we had very limited coffee in the room with no refills during room service

not clean no room services hallways and property in very very poor condition

everything room service was great and the food was awesome.

there were no room service as short of staff.

room service was daily and did a clean job

no room service for food after late arrivals

after we requested room service on sun, our room's bed was made up but linen was not changed.

we're use to automatic daily room service, we didn't know we had to request room service daily

also room service knocked on door too early 9 am to check if i was still

great staff. efficient check in service. quick room service.

the room service would have automatically applied, we kept forgetting to place the 'service needed'

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

we stayed for 2 days and room service never showed up even after requesting

i first arrived to the room, i called room service because of the toilet, it was constantly running water and really loud

they didn t have iron box and room service was

clean room, hard ice, prompt room service

the room service

food for room service was bad and the manager said she would remove the cost of the food from our stay, but

smell in my room, desk clerk left in the middle of my check-in to take a note to the kitchen, no room

room service available

unable to access room service at all

room service 20 minutes came in 60 in a brown bag and stone cold -not edible

you have to request room service and they said to make an appointment with the front desk

would of liked a room service food option or a ala carte breakfast option

room service was very timely

room service food quality.

room service on 7/15 on floor 3 was exceptional

was left over pizza in the mini fridge and when i told the gentleman about it who brought me my room service he didnt remove

room service for food would have been nice

was ill so the room service

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

clean facility & quick room service

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at the

room service was fast and food was delicious!

room service was quick and the food was delicious

beds comfortable, room service was excellent

fast room service

room service was prompt and food was good

we asked about the pool and we were told it has been closed for two years then we asked about room service and we were also told it has not been functioning for two years

food room service

:30 am), outstanding room for terrific price, close to shopping mall, fabulous room service, i could go on & on

hair in my food when i ordered room service.

the room was very clean and comfortable. the room service was quick and very good.

no room service

when i arrived

the room service not staying open late enough, especially on a saturday night.

need better room service.

room service was a little late

room service was prompt and delicious

room service was awesome. king size bed super comfy.u. nhc cnn dc

i ordered room service twice and the food was good and the prices were not too expensive.

room service and the restaurant was amazing

we had no issue with room services, they delivered quickly

ordered breakfast from room service and enjoyed the portion sizes and quality of the food

ings the hotel offered parking,deposits,room service,etc)

no free breakfast like others hotel.

eat book on chicago architecture)

pool was clean 1st day, but then no maintenance or cleaning

customer service, housekeeping, parking and location!! outstanding!

breakfast should be open buffet

the restaurant wasn t open, we were hoping for room service 2

room service was only given 1 of my 3 days

room service was great as well as the food

i ordered room service and fell asleep again

room service was awesome. staff extremely helpful. beds super comfortable.

took some time for room service to handle several requests and since they do not clean rooms until late afternoon some

the room service staff should be available before 9:00 am

no room service but the lobby was pretty.

noise, broken elevator, no room service, expensive parking

had no room service at new year evening

location free parking

there was no wifi

it was tough to back out of our parking spot.

parking was free, which is nice, but there didn't seem to be enough spots for the number of rooms

free parking in chicago

no room service, maid service or real glasses/mugs in the room definitely brought the value down for

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

not once did the room service provide any towels, cups or cleaning services for the room

room service had a little attitude other then that everything was good.

customer service was excellent. shout out to room service for being quick.

friendly staff, prompt room service, clean room

big gap under room door, more than an inch, room service a little pricey,

room service food was very good but pricy

i tried to call for room service, the phone would randomly disconnect and all you could hear was very loud static

i would like to have vending machines to purchase water; room service is very expensive.

when i called front desk for room service i had to use my cell phone or walk downstairs

room service delivery was available, too

room service didn't wait for response or announce themselves before opening the door

the shuttle service to the convention and the mall. room service and the bar.

going around but if you needed anything they brought it to your room free breakfast was very good room service for dinner was very good food was very good

hot tub and breakfast

than expected and though a room was not ready for us just yet she kept us informed and let the kids come in to swim to get out the car until the room was available

it would be nice to have the laundry room on every floor.

kept asking if we could fit in a one bed room, but being 2 adults and 2 kids he realized it wasn t possible

all of the above plus a good breakfast. i stay here a few times a year traveling on business.

staff was awesome!room was warm and clean. room service was great and affordable.

room service if it is even available nice fitness center

room service was quick. comfy bed

room service: one staff member made it seem like the gratuity was not included, when i openly asked

room service not available restaurant closed and the worst and entire group of us who arrive at

room service did not even come around during our 5 night stay until we specifically asked the front

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

i m satisfied with my stay. even without room service the stay was wonderful.

parking was some distance from the entrance, however, valet parking was available.

it is a welcoming place everyone is so nice. lots of parking available. good service.

i called room service because tv wasnt working, 3 times and they never came to fix it.

maintenance guy a creep and even though i put no room service he still came into my room!

didn't take any room service

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

i was traveling with 2 sleepy kids

room service was terrible, called multiple times to have the room cleaned and no one answered

we also called the room service to change our bed sheets because we saw hair and they were not changed prior our

- ac would not get colder and room was hot - bed is too firm - bed linen sleeps too hot - room service knocked on door and tried to enter at 8:30 in morning

i asked for room service the next day during check in.

that no room service . need more to go food and snacks

room service and 24 hr shuttle

on the website that their top amenities won't be available because or covid so no breakfast, no room service nothing

delivery charge for room service

room service was wonderful and staff were very helpful and nice

room service was reasonably priced

on the last night we did not receive room service

were not notified of this) and sometimes they wouldn't

rooms - excellent room service

room service seems to each scheduled

i tried using room service but no one at the restaurant answered

should have been warned that there would be a charge for parking

by parking fee in an area where parking is not a premium

free parking.

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

the door leading from the parking lot to the hallway was supposed to be locked, but never was