room service had a little attitude other then that everything was good.

no indoor dining or room service.

not once did the room service provide any towels, cups or cleaning services for the room

we ordered pizza from room service, they took a delivery fee plus 20% tip

noisy because of the dividers in between room. sofa bed not comfortable room service is slow

pool was clean 1st day, but then no maintenance or cleaning

patio to courtyard, pool, comfy.

breakfast , library for guests

was there 8 days total) after that

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

laundry units in the third floor, pretty good size

decent location with plenty of parking

the pool

too far to walk to restaurants and stores but shuttles were provided.

great breakfast, it was very clean, the pool and jacuzzi!

i m satisfied with my stay. even without room service the stay was wonderful.

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

room service did not even come around during our 5 night stay until we specifically asked the front

location, convenience, price,free parking. nice park and trails. view of river and skyline.

very comfortable and spacious room. superb pool

room service cleanliness

you have to request room service and they said to make an appointment with the front desk

room service was very timely

room service 20 minutes came in 60 in a brown bag and stone cold -not edible

would of liked a room service food option or a ala carte breakfast option

the food from room service was quick and good

no room service

left us ordering room service

food from room service was very good

is nice that it has a pool, gym, indoor pool, starbucks, bar, room service, and spa/salon

inviting lots of parking

the staff was very pleasant and you couldn't ask for a better breakfast

the breakfast is great! and the room was clean.

the breakfast was very good with a lot of options.

breakfast was excellent

location of the hotel with a surrounding greenery and golf course

boutique hotel at an awesome golf course

golf course view

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

that it had a restaurant and bar on premises

our reservation said we had breakfast included but they indicated that this was a booking

the bar in the lobby stayed open until midnight

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

tchen closed at 10pm) and the drinks were strong and

breakfast was delicious and varied, fresh and well tended

my kids fell in love with the place as we entered the rooms

breakfast was nice

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

space/size of room exercise and pool area great breakfast easy access from doors to rooms

was alright, i wish there was room service for in house comfort instead of having to go outside to find food

food was not great and no room service. would have liked more vending options.

breakfast was just okay. would have preferred a real restaurant with a menu and room service.

it's always a pleasure staying at the renaissance. my grandson loves the pool.

kids ran around during the night

were amazing at working with us for early check in

lots of space in the parking lot and the area around the hotel felt safe enough

hotel location and hot breakfast

other than having to leave, we had a great time. my kids enjoyed the indoor pool

gettin into the parking lot.

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

small kitchen and very homey

good choices at breakfast. very clean. great setup for traveling with kids.

wifi was spotty and slow.

would be nice if pool was open 24 hrs like the gym

not enough breakfast items

poor breakfast choices. shut down at 9;00 on a saturday!

let us park our motorcycles and our little trailer close to the door

actually live in the hotel, lots of kids playing in the parking lot

wifi was a bit erratic & cable could be a little better stayed at a super8 in monee, il & their

i wouldn't close room service until 11:00 pm during the week

no fan in bathroom or microwave no room service

room service closes to early on weekdays.

on site just had to walk through the lobby to get to it fantastic food in the restaurant good room service can t say enough about this

bed, suite, warm cookie, room service.

well located. great parking. very good room service.

better room service.

i ordered room service and the food was not worth the price they charged.

room service

room service is not very responding

room service was the best

i like the room service and the breakfast was delicious

to change my own sheets nothing was a complete service bait you in then tell you they don't offer room service their short

breakfast offerings were nice, parking was free and available, room was nice and as expected

the wifi is super weak

i ordered room service a couple of times

no room service. covid is long over, management is using it as an excuse to be stingy

we requested room service and did not happen

room service not available at night

breakfast was excellent and staff were genuine and pleasant to speak with

i liked that there was some food right next door in case the kids were

the indoor pool was a welcome relief for the kids

hotel was clean, we had free internet and free parking

parking

good gym. clean room

the person on the front desk when we checked in was rude. room service was not provided.

room service

i could not open it first time and had to call room service

room service via phone with restraint was a bad experience

also there was no room service

location, price, parking, no bed bugs, lower floor as asked, easy check-in

average off brand motel with parking lot

rooms are very drafty, floors are not swept properly, was snowing with ice on walk ways and parking lot

mainly the wifi lol

cheap great price online wifi works great clean and affordable definitely recommend

i tried using room service but no one at the restaurant answered

were not notified of this) and sometimes they wouldn't

room service seems to each scheduled

on the last night we did not receive room service

rooms - excellent room service

anging towels everyday), shady people lurking around hotel.

staff are great, from the front desk, room service and receptionist at bar louie

the pool and room service

in addition to all of this, we requested room service every day we were there

food was actually really good although we had very poor service may have been better off with room service

nice clean rooms, indoor pool, restaurant inside motel

next to the casino and airport, what could be better

very clean very nice rooms nice layout, good pool

the pool was lovely

staying with myself and two kids and had room for everyone with the king and sofa bed

noise, broken elevator, no room service, expensive parking

took some time for room service to handle several requests and since they do not clean rooms until late afternoon some

beds ; clean & comfortable rooms; very attentive and friendly staff ; great cleaning and room

no room service but the lobby was pretty.

no room service

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

i first arrived to the room, i called room service because of the toilet, it was constantly running water and really loud

they didn t have iron box and room service was

the room service would have automatically applied, we kept forgetting to place the 'service needed'

we stayed for 2 days and room service never showed up even after requesting