parking

we had a second floor room, it was quiet, and clean. the breakfast was nice.

i didn t make it to breakfast

nice breakfast

the breakfast was very good with a lot of options.

room service did not even come around during our 5 night stay until we specifically asked the front

i m satisfied with my stay. even without room service the stay was wonderful.

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

the building itself is very nice the pool and exercise room

the pool was well kept and the lobby area was clean as

hear everything, opening doors, talking, kids playing or running

it was nice to know that hotel provides a shuttle

old lady at the front desk was a little grumpy with the kids

great breakfast, it was very clean, the pool and jacuzzi!

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

was alright, i wish there was room service for in house comfort instead of having to go outside to find food

food was not great and no room service. would have liked more vending options.

breakfast was just okay. would have preferred a real restaurant with a menu and room service.

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

at 2 am and with kids in tow, that was pretty disappointing

no room service, maid service or real glasses/mugs in the room definitely brought the value down for

we ordered pizza from room service, they took a delivery fee plus 20% tip

room service had a little attitude other then that everything was good.

noisy because of the dividers in between room. sofa bed not comfortable room service is slow

not once did the room service provide any towels, cups or cleaning services for the room

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

golf course view

son had a blast playing golf for three days during spring break; staff went above & beyond

boutique hotel at an awesome golf course

room service was the best

i like the room service and the breakfast was delicious

to change my own sheets nothing was a complete service bait you in then tell you they don't offer room service their short

beautiful indoor pool but it was closed due to covid-19

breakfast was wonderful, the bed was a dream

room service was easy to call and ordered and food came to room in less than 20

is nice that it has a pool, gym, indoor pool, starbucks, bar, room service, and spa/salon

left us ordering room service

room service was shockingly bad

food from room service was very good

plenty of free parking

pool, starbucks in hotel, easy parking, friendly staff

the hotel was great! the pool was warm and the beds were perfect.

free parking.

i liked that there was some food right next door in case the kids were

rooms - excellent room service

room service seems to each scheduled

were not notified of this) and sometimes they wouldn't

i tried using room service but no one at the restaurant answered

on the last night we did not receive room service

we never had the breakfast we paid for in the reservation

the pool was closed and no notice or reason was given, but no big deal

clean and modern facility with a clean pool

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

free and plentiful parking

you have to request room service and they said to make an appointment with the front desk

would of liked a room service food option or a ala carte breakfast option

unable to access room service at all

room service cleanliness

room service was very timely

the person on the front desk when we checked in was rude. room service was not provided.

i could not open it first time and had to call room service

room service answering system. calls holding holding too long

also there was no room service

room service

lack of room service

there was no room service

no room service

when my significant other and i left for lunch after the first night, we requested that room service come while we were out

we took the sheets off expecting room service to come and change our sheets that were soiled, but we didn't know that you had to

no room service. covid is long over, management is using it as an excuse to be stingy

i ordered room service a couple of times

we requested room service and did not happen

room service not available at night

wifi

no microwave and no room service

and what happened to room service

the room service

alerting out of town travelers that if you don't stay 3 days there's no room service.

ood) was good but i guess it was competitively priced.

we stayed for 2 days and room service never showed up even after requesting

the room service would have automatically applied, we kept forgetting to place the 'service needed'

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

they didn t have iron box and room service was

i first arrived to the room, i called room service because of the toilet, it was constantly running water and really loud

great staff. efficient check in service. quick room service.

to the airport and they have room service and shuttle services

wi-fi hard to access room service never picked up

change rooms three times there was an odor in one room, we were not informed of room service upfront, and we were a bit dissatisfied with one of the

we're use to automatic daily room service, we didn't know we had to request room service daily

the pool was lovely

no 'freebies'. no free breakfast or coffee. but there was a free shuttle to the airport.

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

very bad beds hurt my kids and wife back and mine

we loved the quality of the stay and the shuttle to o'hare

pee and has visible throw up on the side of the toilet, the staff were impatient, i asked for room service, towels and sheets and no one came until i called down 3 times from my cell phone, the

room service and pool area

no room service

however, room service was good, coffee was great

was a bit sad that room service wasn't available but the food itself was great down at the bar.

small gym with not much equipment

location, room, bed and staff were excellent. free parking was also a good to have.

for breakfast in the morning but overall the service is fast staff are nice an they have a great pool

parking free and well lit and close to entrances

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

no food room service

is no restaurant or room service, it's also a bit in the middle of nowhere so i would have preferred to have the option

room service

breakfast can used some upgrading. would be nice to have room service for lunch or dinner.

for longer stay , breakfast menu become boring plus no option for dinner/room service .

hotel was clean, our room had complete kitchen, wine glasses, etc

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not what we got

very clean, spacious and quiet room, excellent breakfast, friendly staff

maybe a little more hot breakfast items but still pretty good

there wasn't much parking.