room service was offered but food wasn't to my taste - but that's a personal thing

i also tried to use room service at 8:30pm and was told it was no longer available but when i left my room i witnessed

i ve upgraded you to a better room it put a smile on our face after such a horrible day we had room service and food was delicious

room service food was great

room, staff were fab, lack of room service and no biscuits with the tea was a bit

i could agree the the restaurant closes at 9 but also room service

room service heating on in bathroom when 25 degrees but worst - no wifi, had work to do and prep

lovely and clean but could of been bigger for a king room , breakfast was really nice to say the room service food wasn't

spa facilities were great, gym was very good, staff super friendly and the room service was really nice

for room service, travel on own for business and would rather have breakfast in room

setting, staff excellent, very clean room, meals /room service excellent

also the welcome card mentions room service available but no menu in the room to view what you can order

elevator

t helpful staff) room service stopping at 8pm on sundays, which caught me out and left me a bit hungry slightly

given i had to leave early the next morning before breakfast the option of room service made my stay more fulfilling

check in and room service were excellent as was the food.

good food with prompt room service

the staff grabbed my bags and took them to my room ,room service was great i am absolutley going to stay there

room service for was excellent

twelve was lovely and the quality of the food i ordered for room service was much better than expected

room service was fab - we'd been out all day so fancied chilling out in front of the football and

a room service)

location, very comfortable bed, helpful staff, clean room, fabulous breakfast and room service was a bonus

what really sold me on this place was room service delivering me a mini bottle of fresh milk, without me asking, 5 minutes after i

feels safe free and easy car parking comfortable and well appointed room staff are great offers room

i stayed for 4 nights and i had room service every

plus light pollution from outside, couldn t get wifi, breakfast didn t start until 8am, sink tap turned on itself whilst trying to turn it

hotel section is also badly in need of redecorating/fixing up, and the wifi didn't really work

another added bonus was the cosy bar area and positive vibe

lovely rooms with great facilities and plenty of parking

no room service

no easy way to order room service have to walk back down 3 flights of stairs if you want a drink

i was disappointed that there was no snacks or room service

very friendly at front of house/restaurant/room service, room amazing-hypnos duvet says a lot about looking after guests, spacious free car

no pen or paper in room no room service

imming pool, 24hr reception, parking, room service with good choice of menu)

and, considering this, the facilities are brilliant

room service were knocking on the door from 7:30am to see if they could service the room - check

great customer service and room service

for the most part, a couple stains on the walls and ceilings, but nothing too egregious, and the room service had done a good job making the bed and providing clean towels and amenities

room service food was lovely too

room service was great

cozy room, fantastic room service and taxi to take us straight to our terminal in the morning

everything was great. good shuttle. short run to airport. good room service

no room service too busy

after our flight was delayed we arrived in the middle of the night and ordered room service

staff on the desk were really helpful and room service arrived quickly

room service food was excellent.

nice big room, room service was excellent.

room service was amazing. couldn't find fault. food was hot & taste good.

staff were friendly and efficient and it was great to have such a good room service menu available

room service was very

fast room service meals

ended up ordering room service

we had room service instead of going down to breakfast and it was the first time i have done this and it

the bed was so comfortable

we arrived later than planned so we ordered room service which was fabulous

room service was excellent, as was the food

the room was spotless and comfortable and the food from room service absolutely amazing

charged for room service even though there were no other options

room service was good too

it says there is no room service charge but it was 7 for the

ng suite) was excellent and room service was timely and the food was very good

the room service was good and the food was also nice

proximity to airport. ease of check in and check out online system to order room service.

the room service was excellent for breakfast, the bar staff and drinks were excellent and

really only thing was room service wasn t available for food but think that might just be due to covid-19 so maybe next

great room

7) - comfortable bed! nice friendly staff - room service ace - breakfast yummy!

room service staff were super friendly and polite as were the breakfast staff

room 613 blocked room service just fair as beddings were not changed after one night , had to empty bins

no lift no room service no bell boy

room service was good

spacious, breakfast is good and room service can be improved

breakfast was excellent, staff ere friendly and helpful. room service were very efficient.

everything. from reception to room service. breakfast is great too. clean appetising and hot.

bar was closed and there was no room service which was a bit of a disappointment

restaurant/room service hours could do with being extended slightly

the bar staff was very friendly too

the large comfortable room and bar when staying with relatives before luxury cruise.

glass of wine in the garden thankd so much to all the staff i am ready to go dimner i asked for room service and was great

poor room service waited 2rs with a very hungry 3yr old

room service but had to pay 5 pound additional for the tray was charged 50 pound on arrival

we ordered room service and it arrived quickly and the food was delicious

would have liked room service xmas eve but it was not available

they woke me up several times to do room service cleaning

sheets weren't changed when the room service came in and were dirty, the radiators were on in 26 c heat and the lights flickered a

attentive and guest-oriented staff, soft towels, warm rooms, good showers, on site parking, room service, garden views, quiet zone, microwave in the room

no room service, dirty windows, dirty room, small room with very high price.

are helpful, room service went above and beyond, if you re working away, it s bang on

24 hour room service stops at 11 pm airport transfer driver was very rude

dirt in bathroom , fridge not working , no lift , no phone in room , no room service

30 , when we phoned for room service we were told it was 3

the catering facilities should be available more hours and also room service

facilities stopped and couldn t order any room service. simply like a travelodge then.

stay long enough, couldn t find access to room service that was supposed to be available

room service was quick and staff were very friendly

be great if there was room service.

check in was fine, and i asked if i could have room service as really tired

bed linens were of good quality and good room service was available

eating was in the attached pub. would have preferred room service.

there was room service every day

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my room so i could have a much needed bottle of beer to unwind

nothing but room service would have been good

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my

room service was fast and food was exceptional

room service staff were polite

toilet brush, no guide how to use phone in room when trying to call for room service then phone just kept ringing no answer

still a good choice breakfast and good room service

a charge for delivery of room service

room service which was prompt, hot and delicious

room service for breakfast

room service was brilliant

from old trafford football stadium and easy accessible by tram from main train station good room

room service food was amazing

no option for drinks with room service breakfast, this would have made it so much

room service was poor too, dirty mugs left in room, towels not fully replaced, bath mats instead of

also room service don t really clean, they just change

ordered a steak for room service and it was rather dry.

super helpful, rooms large, location grey and room service breakfast was great, menu very good and food tasty

room service was at hand if needed but wasn t used

we didn t eat here but the food on the menu in the room looked delicious, they even offer room service and late

left leaflets about room service and after hours food you could order late at night but they didn t leave any

room service was efficient, and food was lovely and hot

location, close to everything, clean, comfortable, room service

room service is not that good they only change the bin s bag & tidy up the beds

room service dinner was delish!

room service a bit fiddly. we ended up having to order in the bar.

the room service issue, staff told me different things which was confusing and not useful

en though i left a note on the door requesting cleaning, no one had tidied

no information regarding room service, asked at reception but still waiting for an answer

an hour wait for room service!

room service a bit limited.

room service very good

breakfast was amazing and the room service was great aswell, the bed was extremely comfy and i had a really lovely relaxed night

the room service

would have been nice if room service was something you could order as you want it instead of premeditated the night before

than it was but it wasn t a smooth operation like the rest of the experience

room service was quite pricey, low quality and took a long time to arrive

hot chocolate on room service menu please as bar closes at midnight and couldn't get one.

room service excellent

rooms were brilliant, clean and cool and room service was very efficient,

room service was very quick and the four cheese pizza was heavenly

great food in room service

room service, housekeeping and location was perfect

choice was excellent couldnt fault it, staff were polite and friendly and room service was excellent ( one female one male) but they couldn t have been more helpful and also gave us complimentary room service as we were delayed due to the problems (+)location, super comfy beds, bath and shower in the bathroom and room service for food, couldn t ask for (-) 5 charge on room service (+) room service and food from the restaurant was superb (+) ordered some room service food - excellent (+)beds good size room decent size tele fast room service quick check in/out complimentary birthday (+)everything is great. the staff, the room service, the location. highly recommended! (-)no breakfast room service and no voucher for parking (+) we ordered room service for dinner, and the food was lovely and came quickly

great location, friendly staff, nice room and early check in .

e cleaning staff were super friendly but over

wifi. could not log on with either ipad or laptop. just kept dropping out

friendly staff. good sized room for 3 friends. free wifi.

absolutely spectacular room service

staff were friendly and room service was very quick too

no room service

shower was amazing it was central and the cocktails down in the bar were

location fantastic room - fully fitted out with washing machine, dishwasher, kitchen, two

after ringing both room service and reception and getting no answer i went down to tell the receptionist in person

overall there were no problems and room service was brilliant

internal room service phone didn t work

in-room service, it came late and orders were wrong too

nice room service and

down side was the room service

everything was perfect the room the bed the staff the food the room service the entrance the drop off all was amazing also cloud 23 perfect and very

parking facilities the food great room service and spa excellent also the room and staff great brilliant view from top floor which

room service was excellant just a nice place to stay .

minibar would ve been preferable, shorter queue on room service, bath robe would ve been nice, slight smell of smoke in room, late checkout

the room service fast and efficient danny is a credit to the hotel give that guy a

the lasagne i had from room service was cold and chewy :

j0e

room service available 24 hours

i used room service and apart from the waiter having issues holding my door open and getting through the

one improvement i would make is to have more options on the late night room service

om the restaurant on the basement floor)

the food which i had via room service was the best i never had

we used room service quite a lot which was really responsive

decor and room facilities staff we were with a welcomed with a glass of prosecco opportunity for room service central bed and linen were

complimentary room upgrade, room service, view & staff were lovely

the room service menu wasn t great. no deserts just panini

staff were lovely and the room service we ordered was lovely, and the coffee was amazing

food had run out so we couldn't order room service, other than that everything was fabulous

reception, bar and restaurant staff and room service

room service was too expensive for what i got

room service not available when we needed it on our second night

that it costs for room service extra

24 hour room service was unavailable

room service stopped at 9.30pm

room service pizza was not wonderful quality, just an ordinary frozen pizza

after 11pm also rang room service button on phone when we arrived and no one answerd

great location, more space of room, staff and room service

when we went to order room service there was a very limited selection.

our visit, exceptional breakfast and extremely helpful staff throughout the stay from check in, room service and at breakfast

i would have liked to have room service for food but was no instructiona on how to do this

would be nice to have a hot food option for room service rather than just sandwiches after 2200

the room sparkled after housekeeping, the reception were super efficient, room service was quick and courteous and everyone was aware if their role

to ask for qr code for room service as nothing in the room

tried for an hour to get room service with no success.

- could of done a few more options for 24 hour room service

the room service meal was also lovely

the room service menu can only be ordered online, but there are limited options, and no option to order

you should give the option of skipping the room service

liked that there was 24 hour room service for some items - think this was great

staff were really helpful and friendly and the room service was brilliant with lovely tasting

would have like a full mini bar instead of relying on in-room service.

service, food, drinks, cleanliness, atmosphere, location, value for money, room service, pool, gym, hotel lobby, bar staff

we had room service for breakfast one morning & it was delivered for the time we requested

very clean room. very comfy bed. room service was fab. will come back with my family.

food was superb, as was room service

location to get to from alderley park, smashing room, very spacious, super comfy bed, room service

no room service.

i also had room service which came quickly and the food was delicious

everything, great location, comfy rooms, room service is excellent

rooms, big bathroom, good room service, friendly staff, good breakfast, overall great value

24 hour room service . small menu would be suffice

great accommodation, comfortable bed, room service, staff attitude and manner were second to none

nit-picking but i thought the room service menu could have had a few more items as it was bit limiting

good toiletries and the room service food was also good

located for a short walk into the town centre, ample parking, close by to major motorways making travel

had room service on this occasion, food absolutely gorgeous

the rooms lacked visible information on the restaurant or room service, instructions on how to use the ac, the lighting in the room is positioned in weirdly

no room service

the hotel states it offers room service, but there was no menu or info for this nor did they pic up the phone

room service was attentive, timely, and the best quadruple chips with truffle and parmesan with

if you don't want to go out and eat, the room service includes meals and snacks

room service banging on our room door and entering from 8am onwards

room service needs attention

of the building and its location no meals so no idea about quality but choice on room service looked

location to transport and all attractions - room was good and clean but no room service - breakfast was nice - all round good

we couldn t work out how to order room service

great location, staff from reception to room service delivery were amazing

room service was fantastic

lovely rooms and excellent service from reception to room service

good location couldn't fault it bar was good and room service was quick am