and the quality of the rooms is not less than 4 or 5 stars hotel ( obviously there is no food or room (-) was told there is room service (not correct) no shampoos, soaps or conditioners in room but huge clean towels (-)room service (-)room service , the restaurant was extremely busy and they was a 40 minute wait for food - i ate (-)they have no room service phones no water tea station was not restocked everyday (-)no room service. bed a bit uncomfortable. (+)breakfast had not started as i left at 6.30 am and no room service was available . (-)room service walking even with hanger out

everything was top notch, quiet, comfortable, good parking and wifi

the location was great & the kids loved the play area.

breakfast was great value, car park was safe and free parking

very clean and comfortable, loads of free parking, great facilities super staff

no room service

asked for room service breakfast to the room for 0930 and it was on time no delays

room service

also no room service

i ordered room service and the food and service was excellent

though the restrictions put in place through covid meant no towel, bedding or room service

i arrived late after the dining room had closed and they were happy to provide room service

i had room service deliver breakfast the first morning & the eggs were mediocre & the bacon looked like

i don't blame the kids serving although a smile and a hello would not go amiss

stayed over with my family it was me and my husband and my 2 kids

got my room service order wrong

eat, refused to provide the service - later on we went to our room and ordered from there as the room service is

minor issues - one part of standard lamp wasn't working ; room service required cash payment unless debit card had been held at reception, yet bar allowed

the bonus was room service breakfast, which was cooked perfectly

ac

were straight out to greet us and take our luggage, poured drinks for us in our room, organised room service as we were too

did notice that one member of staff in the bar appeared not to have the same kind, positive and professional attitude as all of the other

great and friendly service - early check in and very efficient

outdated and shabby furniture in the main bar area

entertaining bar staff

our breakfast tray was left by room service so we had to ask for it to be removed

the only criticism is that the room service menu needs expanding.

om service) one of the best hotels that i have ever stayed at

clean, well maintained - good room service

convenient location, comfortable and clean. room service late at night was good

quality of the room excellent friendly staff and good breakfast

, breakfast also matched the high standard of the evening meal

the room,the dinner and the breakfast were all excellent .

breakfast was very nice too and plenty of parking

lovely breakfast and a great location by the river

food i had with room service was just lovely gorgeous sunday roast with separate hot gravy

had an upgraded room. room service was quick and not too expensive. good breakfast

t time used) was excellent

room service

lovely comfy, large room, had room service meal which was fantastic value for money & delicious.

the food was nice aswell and a bonus for room service

beautiful place, friendly staff ! great breakfast. lovely bar and seating areas ..

comfortable rooms large 4 poster bed great bathroom nice bar comfortable seating area good range of food and drinks

plenty of parking space

wifi was terrible. unstable, and dropped out so much abandoned work i was doing.

over for a family members wedding anniversary, so glad we did had room service and the pizza were delicious, went in to whalley for a couple

the bar and restaurant and the food was out of this world, the staff and manager couldn't be more

i liked the layout in the dining room and bar which provided all that one expects; but do not always get in much larger hotels

ample parking even though there was a function on

the bar area and breakfast were faultless

no info in the room as to wifi, breakfast times etc etc

the bar is modern with a good range of beers

great food in the bar for both evening meal and then breakfast in the morning

easy to access. parking included.

breakfast was two of everything, room and bathroom was spacious

very helpful and accommodating, including providing a fan for the room in hot weather and room service when requested

reception was excellent and tge young lad was later serving behind the bar and in the restaurant

wifi did not work,shower luke warm and room had dirty cups and hair and kirbygrips in sink, not

we love the shireburn and most of the staff and helpful. early check in and support.

plenty of parking adjacent to the entrance door

food from room service very good too

food was excellent. and room service was top notch

communal areas smelt of beer, drunk guests woke me up, tap broken in bathroom, overpriced room service, cold food

the room service was excellent and the ladies servicing the rooms are doing an excellent job

after all this we asked about room service and was told that room service was finishing early and they d see what they could do

we had room service for dinner

room service cost was a little high but the service was good , food was well cooked but the egg was

food was really nice quality with good room service menu and great seleccion for

at the bar felt excessive

easy parking & dog friendly

helpful when we realised we'd forgotten toothpaste and in helping us navigate room service

excellent room service

staff are professional and helpful, the room service is a life saver, and the food is lovely

the hotel is spotless and cleaners in evidence throughout the day with good room service

and comes with the option of eating in the bar, preordering and collecting or stereotypical room service delivery

wifi was also great throughout the property

excellent breakfast options available at the property

me, did not get her name ) promptly in the time she said, it was hot

room service was delayed

ot always the case with room service ) and hugely enjoyable

big comfy bed and room service

let you down ordered a chicken burger from room service chips were cold and not at all crisp -very soggy and limp onion rings should have been

room service food was cold and expensive for what you got. spa was very overcrowded.

om service) and very good breakfast

room service meal was terrible, chicken was dry, salad covered in sauce and croutons were soft

om service great too) and the spa is bolton's best kept

room service was excellent

close to shops, i don t know, we didn t look for any, but it was in a lovely location, ample parking and walks around

the staff were fantastic, so friendly and helpful, especially at breakfast, they went to the effort of cooking my little one some pancakes for her which was a

could separate the children's side from the adults side -which meant we didn't need to disturb kids when we were still up & they slept

our bedroom was large and comfortable, bar is cosy and friendly, breakfasts great

staff attentive. comfy ckean room. livelt bug breakfast

i would also have liked the option of room service

no way to call for room service or make a request to staff

would have.liked proper room service - found carrying a tray to my room somewhat.hazardous.

food for room service was really nice too

no room service

not having a room service

ordered room service and the breakfast was cold and missing three items of it, this isn t the first time

the room service was great, the food they provided from the restaurant was second to none

decor facilities room service staff very friendly

lovely night treat for my son say over used facilities had room service lovely staff

breakfast was very good and accommodation excellent

the food & bar great . room comfortable & clean. loads of parking. beautiful breakfast.

magnificent breakfast

location and parking facilities

welcoming, great bar area, lovely room with all correct additions such as normal kettle with drinks, proper glasses

we loved the added bonus of the pool too and room service was lovely

but did not matter as room service was excellent

cleaned daily / room service and restaurant good food / gym and pool very enjoyable

of dirty pots outside rooms where they must have had room service, but still there 24hrs later which didn't look good

size of the room, room service was good

rude, cocky staff. no room service. no wifi

management at reception desk were very friendly and hospitable, room service attentive and unobtrusive, with bed and bathroom made spotless

just like the room service

no information in room regarding bar/menu and/or room service.. or breakfast !

no alternative like packed breakfast or room service

were looking for something light to eat only to find out there wasn t anything available and no room service

ordered room service but 2 of the 4 sandwich options weren t available

a more extensive room service menu for food and drinks would have helped us out and saved us having to go to a local

that there was no room service

lack of services such as room service, food etc

switched on receptionist when i checked in, who was kind enough to ensure i didn t miss a room service meal as i arrived quite late

services from reception to the room and room service, to the restaurant and breakfast

en after hours

i had room service after a long drive, but the food and wine were both good

great room and room service

space and location and very dog friendly and great room service from the bar to eat in

only criticism is the bar stool and the end of the bar absolutely stinks of wee ud83eudee3 which we didn t realise

i decided to go into the bar on christmas eve approx 9

wifi in both the pub and chalet was excellent

no breakfast and early bar close

i ordered room service too but due to a high volume of customers i was told i d get a call back, which i

the reception was helpful via room service

my only criticism is the uncomfortable pillows - and the room service meal was not particularly tasty

size room, clean, warm, very comfortable - desk for working, 24 hour room service and friendly, helpful staff

room service was great

and drinks once the bar is shut the beds ain't comfortable there was no phone in the room for room service also the tv only had a selective amount of channels there is no water in the room only

took 2 days to get a tv fix in the room and room service never showed up had to go to reception for toilet roll they brought me 1 and a

no way of knowing how to order room service, but i didn't ask to which the staff most probably would off accommodated this

no menu / book for room service etc in room

staff were friendly liked room service

i had room service and it was just like going into the restaurant, it was freshly cooked, hot when

room service staff amazing

room service breakfast hot and delivered on time

excellent service, location, breakfast. the milk fridge is brilliant. room service was good.

very spacious, loved the bath and didn't expect it to be in the bedroom, we had a couple of the room service desserts which were delicious and breakfast was good as well

no room service from restaurant as chef was off sick which is understandable but i think the hotel

24hr room service would ve made it even better!

here several times before, decided to opt for the room service this time

room service first class

nothing really, maybe room service for when guests don't want to eat in the restaurant

the breakfast is excellent with a very wide choice as is room service which we had two nights running

didn t quite reach so room was very light first thing but it was clean & tidy, we also got room service which was lovely

i don't normally order room service but ordered dinner and breakfast as so tired

were so comfy, room service was very fast and reception was so helpful with booking taxis and providing directions

room service food was shocking

amazing shower, comfy beds and fantastic 24 hr bar and room service

there was a function on the 1st night we were there so the restaurant was closed and no room service available

room service was expensive and not good

ordering room service i could hear a member of staff swearing in the back ground

room was great, and food was good value - we had room service rather than go to the restaurant

i was well looked after and my early check in was much appreciated when my partner had to be in hospital by 7am

order-to-room service didn t seem to be in operation

food with room service was good and delivered quickly

bar meal ,room service choice of food limited and expensive.

beds are super comfortable, staff are really helpful, excellent room service and daily cleans, breakfast is lovely and the pool/jacuzzi area is great

drinks prices are quite high and room service costs are higher than previously.

room service otherwise engaged with a separate function event

5 times to try to get room service as i just couldn t get hold of them

00 tray charge for room service

room service was an issue as there was no answer when we called multiple times - could be due to

staff/location/room service/food all first class

room wasn't clean, there was no room service, the water pressure in the shower was to high and the sliding walk to cover the window

room service

friendly helpful staff both on reception and the room service and cleaning staff.

could do with a make over their was cigarette ash on the window sill and stains on the carpet no room service to make up the beds or empty the bins and breakfast was over 12 so go to greg&#

asked staff for a pot of tea said they did not do room service

room service only vacuumed the floor, used cup and shower weren't

stayed 2 nights, arrived back to hotel from my course and no room service had been in, no clean towels

everything i needed was catered for and the hotel was clean fresh bedding and towels everyday room service and housekeeping daily nothing

the tiredness of the pool and gym.

the staff were all lovely, especially the lady who worked on the bar and in the breakfast room