clean, well maintained - good room service

the only criticism is that the room service menu needs expanding.

our breakfast tray was left by room service so we had to ask for it to be removed

room service and food was spot on

piping hot breakfast, superb evening meal

the food was nice aswell and a bonus for room service

get wifi to work, my room was over in the new/modern bit

staff friendliness. efficient service at the bar and in restaurant

spacious room, great bar areas and grounds, great breakfast and friendly staff

easy, free parking and fast wifi. comfortable bed.

and the quality of the rooms is not less than 4 or 5 stars hotel ( obviously there is no food or room (-) was told there is room service (not correct) no shampoos, soaps or conditioners in room but huge clean towels (-)room service (-)room service , the restaurant was extremely busy and they was a 40 minute wait for food - i ate (-)they have no room service phones no water tea station was not restocked everyday (-)no room service. bed a bit uncomfortable. (+)breakfast had not started as i left at 6.30 am and no room service was available . (-)room service walking even with hanger out

miss breakfast due to their early start, but the staff opened the restaurant early to allow the kids and adults to enjoy an early breakfast

the location was great & the kids loved the play area.

the location was great & the kids loved the play area.

lots of free parking spaces outside hotel

room service went out of there way for us

room service was excellent

room service was good. great staff. loved that you can use spa on check out date.

very good food

om service) and very good breakfast

hotel rooms were very nice and fancy, decor was spot on and room service was exceptional!

asked for room service breakfast to the room for 0930 and it was on time no delays

the hotel is doing a basic breakfast and a reasonable room service for evening meals so this is a bonus at the moment

also no room service

sorry a big thankyou for the lass who brought our breakfast room service

minor issues - one part of standard lamp wasn't working ; room service required cash payment unless debit card had been held at reception, yet bar allowed

took a little while for room service had to ring twice

ns were provided) no phone line for room service

got my room service order wrong

room service was lovely lots of options and everything was piping hot when arrived, free upgrade

wifi was quite slow

no wifi instructions

the breakfast was delicious

well everything; great location; plenty of parking; great atmosphere in the pub; great menu with good prices

the breakfast was great with plenty of it and a wide selection from which to choose

i had room service deliver breakfast the first morning & the eggs were mediocre & the bacon looked like

i arrived late after the dining room had closed and they were happy to provide room service

though the restrictions put in place through covid meant no towel, bedding or room service

was still sleeping and i was enjoying a morning coffee in the room when music was put on in the bar just below our room

the wifi worked well

was very dated , no telephone to ring to order room service so had to go to reception lighting very poor no decent sized mirror in room room was

food was excellent. and room service was top notch

i was told over the phone i had missed room service at just after 8

i was told over the phone i had missed room service at just after 8

after all this we asked about room service and was told that room service was finishing early and they d see what they could do

were straight out to greet us and take our luggage, poured drinks for us in our room, organised room service as we were too

food is excellent and the cocktail bar is quiet and comfortable

loved the service, the location, the cocktail bar and most of all the five course gourmet dinner

staff friendly. bar man & receptionist were great.

we feel the place has improved even further and set an even higher bar

size room, clean, warm, very comfortable - desk for working, 24 hour room service and friendly, helpful staff

room service was great

the price of room service.

i had someone helping me move my bike into the car, the room service was fantastic and they also called me to check to make sure i was ok in the room

didn't have breakfast but had room service for supper it was the best room service and fresh food ever

services from reception to the room and room service, to the restaurant and breakfast

nice breakfast - good choices, prompt room service

room service. noise disturbance from another resident throughout my last night.

is no room service, which we would have definitely used

i had room service after a long drive, but the food and wine were both good

had an upgraded room. room service was quick and not too expensive. good breakfast

the sunday lunch was excellent. however room service wasn't open late enough.

room, great service in thr restaurant and room service

getting a table for evening meal was strange and very busy. ended up having to have room service

lovely comfy, large room, had room service meal which was fantastic value for money & delicious.

evening meal in bar was fabulous and room service breakfast sublime, thanks

didn t quite reach so room was very light first thing but it was clean & tidy, we also got room service which was lovely

we ordered room service and the food was really, really tasty & very well priced

were so comfy, room service was very fast and reception was so helpful with booking taxis and providing directions

i don't normally order room service but ordered dinner and breakfast as so tired

only concern is that there was no information given on things like wifi, breakfast times or which area this is served in, check out times and how to gain entry after

all amenities, great shower, super breakfast

outdoor bar alongside small stream

place, great dinner and breakfast, the rooms were clean and very comfortable

quality of the room excellent friendly staff and good breakfast

lack of variety for room service sandwich

ordering room service i could hear a member of staff swearing in the back ground

room service was very good

there was a function on the 1st night we were there so the restaurant was closed and no room service available

room service was sopposed to be 24 hours

we had room service for dinner

food was really nice quality with good room service menu and great seleccion for

room service cost was a little high but the service was good , food was well cooked but the egg was

everything well looked after with spacious room and very nicely decorated restaurant and bar area

excellent staff and brilliant cooked to order our breakfast a

over for a family members wedding anniversary, so glad we did had room service and the pizza were delicious, went in to whalley for a couple

lovely and clean, great staff, good parking

lots of parking too

allowing us a late check out on one room

i liked the layout in the dining room and bar which provided all that one expects; but do not always get in much larger hotels

bar meal ,room service choice of food limited and expensive.

food with room service was good and delivered quickly

service was very good, as always i ordered room service and it was delivered quickly and was as nice as in the

we had room service and food was tasty

the facilities were excellent with the bar open until 2am and room service available until 9

could do with a make over their was cigarette ash on the window sill and stains on the carpet no room service to make up the beds or empty the bins and breakfast was over 12 so go to greg&#

room wasn't clean, there was no room service, the water pressure in the shower was to high and the sliding walk to cover the window

room service

asked staff for a pot of tea said they did not do room service

limited facilities. no restaurant, bar, room service do to covid.

hotel was lovely ,we had our tea there and it was delicious breakfast was also really nice

excellent breakfast, comfortable rooms, very friendly and helpful staff, perfect location

the other bonus is the free parking for hotel guests

the wifi wasn't great

great place, breakfast, staff, restaurant and bar and parking

very helpful and accommodating, including providing a fan for the room in hot weather and room service when requested

cosy with fires in 2 bar areas

ample parking, very friendly and helpful staff

unfortunately i was not able to park but j found parking a minute a way from the location

the food was amazing, the bar staff and breakfast staff carried on the exceptional service

00 tray charge for room service

room service was lovely

room service otherwise engaged with a separate function event

room service both nights. food was excellent and arrived quickly.

staff/location/room service/food all first class

room service first class

had to ask for room service

24hr room service would ve made it even better!

here several times before, decided to opt for the room service this time

decent selection of food at the services and restaurant and room service at the

staff were friendly liked room service

room service ends early

no way of knowing how to order room service, but i didn't ask to which the staff most probably would off accommodated this

i read that i could order room service which was perfect for me as my toddler son is a handful in a restaurant so room

took 2 days to get a tv fix in the room and room service never showed up had to go to reception for toilet roll they brought me 1 and a

good atmosphere in the bar in evening & clean, comfortable room

separate entrance option to accommodation so no need to go through bar once you have the keys

friendly staff and the bar had an excellent choice of drinks/ales

easy reach of motorway, plenty of street parking, quiet area, friendly, helpful welcome

please note there is no parking at the hotel but parking outside on the street is fine.

helpful when we realised we'd forgotten toothpaste and in helping us navigate room service

excellent room service

really freindly and helpful, room service fab, really clean place and cleaning staff work hard, breakfast fab, comy bed, lovely

the hotel is spotless and cleaners in evidence throughout the day with good room service

room service food was ok.

big comfy bed and room service

the room service facilities were good, also the breakfast selection in the morning was ideal.

think when getting room service though it would be easier if you could charge it to the room and pay when you check

me, did not get her name ) promptly in the time she said, it was hot

wide selection of dishes on the bar/restaurant menu - and they offered room service at no extra charge

i was well looked after and my early check in was much appreciated when my partner had to be in hospital by 7am

would have.liked proper room service - found carrying a tray to my room somewhat.hazardous.

no way to call for room service or make a request to staff

i would also have liked the option of room service

no room service

food for room service was really nice too

room service was excellent - more choice would be good

the other restaurant - the lounge - if there isn t space in the wilfred s restaurant and no room service

not having a room service

decor facilities room service staff very friendly

ordered room service and the breakfast was cold and missing three items of it, this isn t the first time

room service only vacuumed the floor, used cup and shower weren't

stayed 2 nights, arrived back to hotel from my course and no room service had been in, no clean towels

everything i needed was catered for and the hotel was clean fresh bedding and towels everyday room service and housekeeping daily nothing

location spa and gym

wifi access

ordered room service breakfast on the first morning as i was alone

), pool area

room service was very good, nothing appeared to be too much trouble

room service was very good, food was excellent

from staff, room, leisure centre, room service, food

just like the room service

no alternative like packed breakfast or room service

rude, cocky staff. no room service. no wifi

management at reception desk were very friendly and hospitable, room service attentive and unobtrusive, with bed and bathroom made spotless

good room service

the location was good with lots of free parking

bed was clean and comfortable and plenty of onsite parking

on site were super friendly and a delight - great parking facilities and super close to town

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

bath tap dripped all night wifi kept dropping out building looked tired, worn in general

too hot no cooked breakfast option no room service although the information suggests there is the decor is obviously expensive and

no room service available

lack of services such as room service, food etc

a more extensive room service menu for food and drinks would have helped us out and saved us having to go to a local

were looking for something light to eat only to find out there wasn t anything available and no room service

wifi was also great throughout the property

excellent breakfast options available at the property

leftover food in hallway from room service

of dirty pots outside rooms where they must have had room service, but still there 24hrs later which didn't look good

cleaned daily / room service and restaurant good food / gym and pool very enjoyable

we loved the added bonus of the pool too and room service was lovely

but did not matter as room service was excellent