no room service during my stay

size , great bed

the staff were very helpfull and friendly including the room service ladies

to call for room service and found the phone line plug was out from connection , i went down to reception and

would have liked the option of room service

great bathroom and shower really useful small kitchen with all you could possibly need for a quick snack or microwave meal

very pretty house inside a beautiful park, the owners are very friendly, plenty of parking.

the kitchen at the house only catering for breakfast which was excellent

parking

there was a small kitchenette in the apartment to warm and eat take away meals

clean comfortable easy parking and close to station. staff were very welcoming and helpful

was basic but clean and perfectly fine and good value for money with free parking and access to bar and restaurant

were amazing and friendly and very helpful the room was lovely and very clean the restaurant and bar was excellent would recommend this hotel to anyone will be back

the restaurant was fantastic the bar was awesome

was able to use wifi

grounds location room service staff bar service in grounds

ordered room service

room service menu was somewhat limited and the prices a bit steep

we opted for room service which came quickly and was very tasty

te around 11pm) and meal wasn t nice

tried charging me more then the room cost then next day had to change room due to leak ordered room service in the night time and had to go to the bar and find out where it was over 50 mins

unclear information on room service

*water free to help yourself at reception *24 hour reception and bar for residents +room service available at certain times

front of house and room service were excellent

room had crisps under the bed room service was very expensive

nice quitet location. beautiful pool/sauna area. lovely nice clean rooms. room service.

loved the room service , the size of the room, and the layout. nice big bathroom, too.

we paid extra for room service breakfast, huge mistake

room, 2am room service, excellent breakfast

kind of senses,beds were like a a fluffy clouds,room was warm and very very quite ,and the best room service ever also bathroom was clean

returning to hotel bar closed and no room service on a saturday night cooked breakfast was in bainmaries with lids on with no room to

unable to provide food as it was late when we arrived and the restaurant was shut but regrettably room service was also not available either

two staff sitting in the bar area chatting late at night - refused to open the bar, then refused room service

the receptionist when i checked in was rude got no welcome ignored my questions when asked about room service she only looked at my partner and answered my questions to him

big duvet, so no fighting over it at night ;) the room service ladies were very nice and helpful, always smiling

short distance to work. excellent room service. staff.

friendly and helpful staff, room service only meals but great value for money and very nice food

comfortable, friendly clean plenty of parking space ideal location great food well

large double shower and a jacuzzi bath tube, unfortunately i was here on business and the wifi in this room was virtually none existent and to be fair the jacuzzi is no fun on your own

apart from the wifi my only other concern was the removal of haggis at breakfast, by management i was told,

room service excellent good big portions very quick service and delivery

9pm and even though the kitchen was officially closed at 9 jean on reception managed to get me a room service meal and a glass of wine to my room - thank you jean

room service was exceptional, food was lovely, staff couldn't do enough

staff was very professional, whether at the front desk, room service, or in the adjacent restaurant

room service tray could have had a better variety

very nice room service was top class

excellent location the service though out the hotel in the restaurant the bar and room service

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like all most every hotel does

min booking rooms where fab staff so helpful only one thing i would have liked would have been room service the food in the bar and grill was amazing

room service would be nice as got there too late for food

the room service could have more choice.

the room service was prompt and staff were helpful and very polite

small variety of meals on room service

orange juice was delicious and being able to get room service for drinks just after 10pm was perfection

room service fast and efficient food was excellent... staff were very nice

could have had a better choice on room service menu.

very long wait for the room service, 1,5 hours had to wait for our dinner

comfy bed decent room service

we tried to call for room service and couldn t get through

also felt the evening menu didn't offer as much choice as the room service menu - some items a little expensive

room and bar looks like a throwback from an eighties disco

1 disabled parking place at bottom of a hill

the parking is big and easy to find

great staff, very enjoyable food, decent sized room, great bath, plenty of parking space

it lacked atmosphere and the bar wasn t attended well

myself and my girlfriend arrived on bicycles and the staff helped us put them in safe area, the room service and food were top notch and at an affordable price, the staff even helped store our

nishes) at 10pm

the availability of dvds in the room and room service after the bar has closed is a really nice touch

room service was excellent

drinks on room service :-) would recommend

no room service for bar after 11 o clock

nothing. wished room service was avaible til 11pm

breakfast ordered by room service

i got room service, which was bang average, but suited at the time, as i had work to do

staff were great, room service for dinner and the decor was really on the mark

staff on arrival very pleasant. the room was spotless. the room service on time.

get information on breakfast times, no information or room service, no information on pool/ spa opening and closing times

room service was poor, ordered a pizza and drink it was delivered in a pizza box without napkins,

however the food has always been terrible and it doesn t matter whether it s room service, the restaurant or bar area

i ordered room service in the evening and all the food was perfect

cooked breakfast and room service - food all excellent beds super comfy

not sure how room service works, in that regard

i had room service and it was very prompt and i was well catered for

room service only available till 9pm

room service was done, when clearly not asked

room was spotless and room service was excellent

staff polite and organised takeaway menu just the job with room service

more choice on room service menu

breakfast was a let down x tepid and over cooked x also room service food was tepid too

food was amazing room service the quickest ever by far

that was a bit off putting we were a family of 4 and was only 2 chairs for dinner table as we had room service

room service

room service menu is exceptional

we ordered room service, we really enjoyed that

one issue is it states 24 hr room service but kitchen shuts at 9pm

breakfast was scrumptious room service

24 hour room service - food fresh and delicious

like the fact it stated 24hour room service but the phone in the room did not work therefore i had to go to reception late at

though on this occasion i had room service both nights, the food is still spot on, freshly cooked, and you get plenty of it)

lovely room great view of lake ,used room service was excellent

the staff were very helpful as i was late checking and very tired and had room service .

amazing value, excellent parking facilities, beautiful food and friendly staff

breakfast consisted of a cold selection, followed by full scottish, that was brilliant

dinner, breakfast was super, the room was standard but that s exactly what i paid

had dinner and breakfast in the hotel and both were excellent

no room service due to covid restrictions so cannot give a score

i have room service during my stay and i cannot fault this service

we enjoyed the urgent room service

excellent room service

room service was very prompt and reasonable

paid for breakfast but 10am was too late, to have it

very close to everything staff lovely plus late check out

fantastic location that always felt safe, clean rooms, quiet, great breakfast, and a friendly staff

the breakfast served in the bistro attached to the hotel was delicious and so much choice

the receptionist was very helpful and pleasant the breakfast was wonderful, and the waiting staff were efficent and couldn't be more

we did get room service which is always a bonus, much nicer relaxing in your own room to eat

the two niamhs on reception, alan the night porter, the restaurant, bar, and room service were simply exceptional

we had room service breakfast as warned dining room would be busy - but it was very poor, cold, tasteless,

room service twice, was very good and reasonably priced

deliver on room service incomplete food order had our breakfast delivered and toast missing no one on

arrived late after food was finished and they went out of their way to ensure i got room service

room service was excellent

one of our room service meals was not hot , which was a shame as the food there was lovely and presentation

room service was also good

very friendly and even accommodated an early check in

was excellent, pods were lovely and warm and comfortable, really enjoyed using the spa and gym, room service for breakfast was very handy, staff were very friendly and

so grand felt spoilt room service was fab

the room service was excellent

room service was bang on.... and the staff could not do enough for you.

kids food was just fine

great hotel, friendly and welcoming staff, super breakfast

good parking

beautiful grounds with bar and restaurant

there were kids playing everywhere and parents having a lovely evening together

dinner and breakfast are tasty with good portions

ordered a panini from room service and the quality of fillings is worth mentioning

woken early by cleaner's and then room service for wrong room.

we ordered room service the second night which was only warm when it arrived missing a starter and not the

very comfortable room. liked the room service for breakfast.

exceptional staff, clean rooms, great restaurant and room service with tasty food

room service for the two day stay

excellent english breakfast.great room service.

the room service wasn t daily

no daily room service

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

room was spotless not one issue with the place the bed was very comfy we had a warm welcome the bar is very cheap and you have nice staff you can speak to we will definitely come back here if we

location is great and was offered an early check in which was very helpful.

bar was great for the football and the staff and clientelle in bar were very accommodating

a lot going fo it poor wifi if any pub smells damp no food luxury room not very luxurious pub and rooms need total

wifi is non-existent in my room

room service very short of toilet roll stayed for three nights one roll when arrived didn't see any

was impressed by the quality of the room service and location, would definitely recommend this to anyone looking for accommodation in

brighter color for the walls and a brighter light might be helpful) the room service made the room only one time during our four-day-stay

room was quite dark

quite slow but the young man serving was working on his own, serving non residents as well as room service