friendly and helpful staff, room service only meals but great value for money and very nice food

short distance to work. excellent room service. staff.

the wifi wasn't good at all

easy parking, easy check in

big property and loads of parking which makes a big difference

kind of senses,beds were like a a fluffy clouds,room was warm and very very quite ,and the best room service ever also bathroom was clean

nice quitet location. beautiful pool/sauna area. lovely nice clean rooms. room service.

room service dinner. the pool!

the food was amazing

bed and pillows lovely pool, spa and gym breakfast and dinner were very good, along with dining room

staff was very professional, whether at the front desk, room service, or in the adjacent restaurant

room service tray could have had a better variety

room service excellent good big portions very quick service and delivery

nothing i didn't like really but if there was anything at all it was that there wasn't a daily room service from housekeeping but of course due to covid that's why but i do have to say nothing

the service from staff was exceptional from reception, to breakfast room to room service.

no room service or any facilities

returning to hotel bar closed and no room service on a saturday night cooked breakfast was in bainmaries with lids on with no room to

the receptionist when i checked in was rude got no welcome ignored my questions when asked about room service she only looked at my partner and answered my questions to him

two staff sitting in the bar area chatting late at night - refused to open the bar, then refused room service

and bar staff are always on the go with a smile and i can't believe the turn around the room service staff have to do

room service was bang on.... and the staff could not do enough for you.

so grand felt spoilt room service was fab

was excellent, pods were lovely and warm and comfortable, really enjoyed using the spa and gym, room service for breakfast was very handy, staff were very friendly and

the room service was excellent

the hot tub, the nice beech house, the breakfast. kind staff

i wanted room service was told no room service but one of my traveling friends got room service

did not like options on room service

room service was done, when clearly not asked

staff and service were exceptional, they were welcoming and friendly and the room service was perfect

room service hardly had any of the stuff on the menu, ordered a ham sandwich the ham was like the

e the 3 course evening meal and the full breakfast

safe parking ,lovely view of the grounds from my room

all food really good bar well stocked all staff very efficient and friendly

excellent wifi

there were kids playing everywhere and parents having a lovely evening together

room service would be nice as got there too late for food

the hotel doesn t do daily room service at present due to covid but when asked they came and did it for us

excellent location the service though out the hotel in the restaurant the bar and room service

min booking rooms where fab staff so helpful only one thing i would have liked would have been room service the food in the bar and grill was amazing

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like all most every hotel does

ordered room service

ordered room service for the morning, it was delivered late and was rather disappointing

we opted for room service which came quickly and was very tasty

the room service breakfast anf nice staff

grounds location room service staff bar service in grounds

a lot going fo it poor wifi if any pub smells damp no food luxury room not very luxurious pub and rooms need total

clean, great location .ample parking .great restaurant and great bar

easy parking

lots of parking, big comfortable room, convenient store and food options closeby.

location is great and was offered an early check in which was very helpful.

great bar to chill

it lacked atmosphere and the bar wasn t attended well

and although we didn't want a meal the chef made a couple of light bites for us to eat in the bar area

unique easy parking, immaculately clean

parking enormous car park

paid for breakfast but 10am was too late, to have it

the receptionist was very helpful and pleasant the breakfast was wonderful, and the waiting staff were efficent and couldn't be more

fantastic location that always felt safe, clean rooms, quiet, great breakfast, and a friendly staff

very close to everything staff lovely plus late check out

the breakfast served in the bistro attached to the hotel was delicious and so much choice

size , great bed

the staff were very helpfull and friendly including the room service ladies

to call for room service and found the phone line plug was out from connection , i went down to reception and

would have liked the option of room service

no room service during my stay

was basic but clean and perfectly fine and good value for money with free parking and access to bar and restaurant

was able to use wifi

clean comfortable easy parking and close to station. staff were very welcoming and helpful

there is good parking at the hotel

we paid a little bit extra for late check in which was no issue for them and had a last minute late check out which helped

room service was also good

arrived late after food was finished and they went out of their way to ensure i got room service

one of our room service meals was not hot , which was a shame as the food there was lovely and presentation

room service was excellent

my only snag was that i forgot to ask for a wifi password before turning in for the night

we enjoyed the urgent room service

friendly staff and excellent room service

excellent room service

no room service due to covid restrictions so cannot give a score

i have room service during my stay and i cannot fault this service

the reception staff were fantastic. we had room service and the food was great and quick.

very long wait for the room service, 1,5 hours had to wait for our dinner

room service for breakfast wasn't available

room service

also felt the evening menu didn't offer as much choice as the room service menu - some items a little expensive

room service for the two day stay

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

great location, helpful staff and great room service.

no daily room service

no room service. free wifi only in public areas.

quite slow but the young man serving was working on his own, serving non residents as well as room service

be an issue - as there is no direct access to the hotel -2) this is not a normal hotel where room service is available 24/7 as the staff are also running a restaurant

brighter color for the walls and a brighter light might be helpful) the room service made the room only one time during our four-day-stay

room service very short of toilet roll stayed for three nights one roll when arrived didn't see any

was impressed by the quality of the room service and location, would definitely recommend this to anyone looking for accommodation in

had one room service meal, very nice

room size food and staff all great. fab room service also very quick

at the restaurant/room service could have been wider and included some options for children

breakfast was really good as was room service

a minor issue but we didn't have a 'do not disturb' sign in our room or a room service menu

room was spotless and room service was excellent

staff polite and organised takeaway menu just the job with room service

food was amazing room service the quickest ever by far

hotel is top class for the money, massive bed, very comfortable, great service, lovely food from room service 10/10

breakfast was a let down x tepid and over cooked x also room service food was tepid too

front of house and room service were excellent

tried charging me more then the room cost then next day had to change room due to leak ordered room service in the night time and had to go to the bar and find out where it was over 50 mins

unclear information on room service

room service meals were adequate although choices were a little limited

while front of house and room service were excellent, it was really let down by the restaurant/bar

the availability of dvds in the room and room service after the bar has closed is a really nice touch

myself and my girlfriend arrived on bicycles and the staff helped us put them in safe area, the room service and food were top notch and at an affordable price, the staff even helped store our

the breakfast was excellent, we used room service which was a definite bonus

no 24 hour room service

i had room service, which was delicious and fairly priced

in my bedroom (which was really a suite) wifi was a little slow - so in the evenings i mostly worked in the magnificent drawing room - wifi (-)i couldn't get onto wifi at all (-)wifi could be improved. when on business good wifi is important. (-)get onto the wifi - there were 3 possible passwords, tried all 3, i possibly typed in wrong, but lost interest (+) no issues with wifi during our stay (-)wifi could be better in rooms (+) wifi issues, but could get online in lounge, with free whisky, so emails completed with varying (-)wifi in the room would be good as signal isn t very good (-) wifi strength was not strong enough for me to work in the evenings (+) good wifi

great bathroom and shower really useful small kitchen with all you could possibly need for a quick snack or microwave meal

very pretty house inside a beautiful park, the owners are very friendly, plenty of parking.

parking

beautiful property set in amazing grounds parking right outside

staff were great. room service was spot on. food was delicious!

room service plates were left outside of rooms and not collected overnight and still lying there

the room service was good

asked the girl at the bar if room service was on all night she said

not very clean, room service not great at all

the staff were very helpful as i was late checking and very tired and had room service .

parking was free and just at front of hotel

of feee parking

wifi don't work , smells , toilet seat loose

a bit noisy at front of hotel but disco in bar finished promptly at 1am!

view from the room frosted glass window no extra rubbish bags supplied as no daily room service due to covid19 could have left a couple in room

in lounge area of suite was tired and marked, areas of room needed more attention to cleaning, room service tray was unclean as were plates and cutlery

no milk or sugar when my breakfast was delivered to the room and no response when i phoned room service

to 1 so the room was not warm when we arrived

staff were excellent . food in restaurant was lovely. room service was ok.

room was tastefully decorated and comfortable. excellent shower and also quick room service.

room service fast and efficient food was excellent... staff were very nice

during lockdown, had room service for both dinner and breakfast, both were excellent with great service - nothing was a

the room service was prompt and staff were helpful and very polite

orange juice was delicious and being able to get room service for drinks just after 10pm was perfection

room service and restaurant excellent

breakfast is served in the restaurant, it is outstanding, all freshly prepared and served at the

wifi was unfortunately sketchy in the room, the lounge, everywhere

there were so many choices both in breakfast and dinner menus

staff attention, especially to kids

ordered room service dinner - the food was brought, but the wine forgotten, when i asked for it i got an

excellent large spacious room room service delivered with a smile

this also forced me to have room service and got burnt pudding and next morning my breakfast missed toast that after i flagged

from twins to singles but failed to inform us of the requirement to register a credit card for room service

staff were too busy to provide room service and we had several trips up and down stairs to get breakfast

excellent food, we had room service each night because covid restrictions made it easier but the standard was really

information about room service, no kettle, squeaky cold tap and wardrobe doors

poached eggs were the best i ve had in my life - don t know how they did it we ordered room service too, which was great value for money and brilliant service

location, peace & quiet, staff welcome & service, lovely room, excellent room service

food good and excellent room service

very comfortable room. liked the room service for breakfast.

room service was quick and food was delicious

exceptional staff, clean rooms, great restaurant and room service with tasty food

we ordered room service the second night which was only warm when it arrived missing a starter and not the

woken early by cleaner's and then room service for wrong room.

the warm welcome to excellent service / room service too

everything. the spa bath was amazing. sorry we had to leave early. i took really un well.

looked very plush and inviting on arrival and there was ample parking

the restaurant and bar was awesome

bad wifi, tv sky remote doesn t work.

room service was excellent, staff friendly and helpful

nothing. wished room service was avaible til 11pm

room service was available but there was a 3

breakfast ordered by room service

i got room service, which was bang average, but suited at the time, as i had work to do