room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty crockery etc removed and

the selection of beers at the bar is very good as well

staff were open and friendly to kids and dogs and went above and beyond to support their guests travel packs and presentation of

we didnt have any kids with us but there were lots of board games and books in the bar area

the beer garden and the inside of the bar were really welcoming

room service,the breakfast was superb and the garden bistro served delicious food

we couldn't contact anyone to let them know that our order of porridge had been missed from our room service breakfast - the lack of in room phone may very well be covid 19 related

from the welcoming check in, the delicious room service dinner, the beautiful garden views of the hotel grounds and magnificent peacock and

with the restrictions room and ensuite fab breakfast was a bit cold but understandable as room service only evening meal was excellent well done great

information about parking location, layout of hotel facilities and details of access to gardens and grounds would

the hotel said they couldn t offer room service as short staffed

room service was pretty poor

they didn t offer room service when we stayed

room service was expensive when you have children needing things, with the food to go was quite

hey forgot ) no breakfast included quite expensive overall, especially the wine

room service (to me this is a bonus) (-)no room service due to staff shortages (-)clean decking on balcony very loose could be dangerous need to get rid of spiders webs and weeds room service breakfast was late and poached egg was hard boiled (-) also there is a 5 charge for room service regardless of the price of food you order

parking

couldn't get wifi access, staff at reception didn't explain it very we'll

the bar and its open fire were lovely for

dirty/oily marks on the sheets - perhaps a problem with the laundry

had room service clean and replenish complimentary tea/coffee everyday

willing to pay more money, answer i got was they were fully booked, in the morning we had ordered room service for breakfast, got charged 5 each for 2 trays when we only got 1 tray brought to our

i know we may be asking too much but it would have been amazing if we could have got room service

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person for the service itself

residents bar and no room service despite the hotel website saying that this was available 24hrs a

room size food and staff all great. fab room service also very quick

room service was also fabulous

they even had room service, which is helpful

the sandwiches from the 24 hour room service were lovely

breakfast was really good as was room service

room service every day

was impressed by the quality of the room service and location, would definitely recommend this to anyone looking for accommodation in

quite slow but the young man serving was working on his own, serving non residents as well as room service

brighter color for the walls and a brighter light might be helpful) the room service made the room only one time during our four-day-stay

be an issue - as there is no direct access to the hotel -2) this is not a normal hotel where room service is available 24/7 as the staff are also running a restaurant

room service didn't change the towels as requested when booking in

50 extra for room service so had that every morning comfortable bed and nice

room service for the two day stay

great location, helpful staff and great room service.

excellent english breakfast.great room service.

room service plates were left outside of rooms and not collected overnight and still lying there

no room service until the second day

not very clean, room service not great at all

4

the room service was good

the warm welcome to excellent service / room service too

cosy bar lounge with open fire

bedroom close to parking

bar closing time could have been later

the room was lovely, the spa bath a bonus and the television behind the taps amazing

the staff were very helpful as i was late checking and very tired and had room service .

the rooms were comfortable and breakfast was great! staff were so lovely.

breakfast consisted of a cold selection, followed by full scottish, that was brilliant

location,food and bar as well as friendly staff.my 5th stay in 9 years.

very loud music that didn t finish till 1am and very noisey crowd outside after bar closed

the bar and restaurant has a very chilled welcoming vibe

and shouted at his window to come down to open the door, unless we would have slept in the car parking

was a great location, easy access, parking for guests, large room

good parking

plenty of parking close to the hotel

the same via room service costs a bit less

it was low season) there was a much more extensive restaurant menu, all of which was available at room service

we asked for more tea and coffee, which we got and towels outside our door as we had opted out of room service, which it was nice to have the choice

couple of timers the dinner for room service wasn't upto par

room service was

this is down to the staff and the warmth of the lounge and bar area, where you can sit, read, have a cuppa or something stronger

the bar area is very small but cosy but if the place is at full capacity this could be over crowded

the bar area could be a little bigger!

wee bbq hut / firepit among the cabins on the grounds, lovely addition after spending time in the bar & living room

dinner menu on expensive side and would have preferred a lighter bar menu option in the evening which was not

the fact i didn t ask about the breakfast recipes ud83dude2d

breakfast was 10/10, the whiskey porridge is a must

the home cooked breakfast was special, quite honestly the most delicious i've ever had

the wifi is only available in the main bnb common area and we thought this was a very good thing

style and design and ambiance. delicious breakfast. amazing host.

wasn t big enough to have normal hotel guests as well as a wedding and sitting in the bar, i felt like i was at the wedding

barely got an apology from the senior staff member that took the ox cheeks away and he never

the bar was quite small for the event. felt there was always a long line to get served.

unique easy parking, immaculately clean

and although we didn't want a meal the chef made a couple of light bites for us to eat in the bar area

near everything we needed parking

place ok. parking ok location good

location for loch lomond, wifi was superb

bar downstairs for a good few pints, then stumble upstairs for a decent sleep

location was decent with some parking out the front

from the warm welcome at check-in to the prompt and courteous room service, every aspect of my stay was handled with the utmost care and the lake view from the

we wer booked for bb but ordered room service for dinner and breakfast and on both occasions both wer frozen and the staff done

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams, everyone we met was

would have been great to have had more room service options served throughout the day/evening

thing i found strange would be the small selection of food options within the room service menu

called room service around 9

the lovely weather the restaurant was fully booked so we had to wait 3 hours for a table or get room service

friendly and professional, accomodation fantastic, view from room was amazing, both restruat and room service was brilliant

slight mishaps with the room service but nothing seriously negative to report

room service and breakfast

vid rule apparently) didn't find this out until we

room service

no butter for toast & no coffee in pots when room service arriv d

the room service & food was outstanding & the breakfast was excellent

we tried to call for room service and couldn t get through

min booking rooms where fab staff so helpful only one thing i would have liked would have been room service the food in the bar and grill was amazing

excellent location the service though out the hotel in the restaurant the bar and room service

room service would be nice as got there too late for food

no food or room service

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like all most every hotel does

room was clean and daily room service

liked the fact that i felt secure and safe even tho we had room service, they cleaned everything and all my stuff was unmoved

no room service - we were arriving just before 9pm

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they managed to find and notify us

towels and room service each day

food from room service was good and arrived quickly

very good room service and fantastic food

i had room service and that was also excellent food and service

did wait 1 1/2 hours for room service but when it was highlighted this was dealt with professionally and

lovely big bed and bath plus was very warm and clean and good room service

good food from room service

we had room service and it was very nice

i got help with luggage up to room, call to make sure didn't need room service the day had the do not disturb sign on before housekeeping left for the day which

very nice breakfast ordered from room service

room service was excellent and staff very friendly

room service cleaners disturbance in the morning

clean and comfortable, room service and decent pub grub with choices.

much staff as not many guests,so atmosphere was cold,restaurant closed,meals in bar area only,or room service,things were very basic and not a lot of it

there was no room service, no food available in the afternoon

no room service

ordered a panini from room service and the quality of fillings is worth mentioning

woken early by cleaner's and then room service for wrong room.

we ordered room service the second night which was only warm when it arrived missing a starter and not the

exceptional staff, clean rooms, great restaurant and room service with tasty food

room service was quick and food was delicious

restaurant, etc) due to how busy we were with wedding, but everything we did experience

room service was excellent

room service breakfast 1st morning after our wedding was cold

staff were friendly, food and room service was great and felt really safe staying there as a solo female traveller - would

amazing room service dinner

i had a flat screen tv and room service for dinner

better wifi

cosy bar restaurant and attached to the piping centre

staff helpful and allowed early check in

fergus was able to connect my devices to the wifi

loved the pool, sauna and steam room, also room service was excellent and the staff were really polite and

i know it can get very busy but reception and room service need to take calls more often as we had to go down to reception to ask everything on

the room service that starts at 9 at night only has three items in the menu.

room had everything we needed & room service was good

excellent service, good parking, excellent room service.

no room service once restaurant shuts

enough tea/coffee & milk in the room but was immediate room service to replenish with a phone call to reception

should have micro oven available in room or either at room service

there was no price list for the mini fridge and room service was quite expensive.

we had room service continental breakfast, more than enough of it!