we opted for room service which came quickly and was very tasty

great, friendly staff at reception and the room service/ cleaning staff and at the bar

the room service breakfast anf nice staff

from the minute you drive up the drive way all lighting on, comfy and the staff were amazing took room service 4 minutes to get what we needed highly

ordered room service

quiet. comfortable and clean. easy parking. shops close by

we paid a little bit extra for late check in which was no issue for them and had a last minute late check out which helped

the carpet needs replacing and there's no signal on the tv, but i used their excellent wifi to watch on my laptop

free on-site parking; hotel close to train station

there is good parking at the hotel

understandably the restaurant was not open but i could have ordered room service

would fill in a couple of minutes which was great, didn't have to wait very long, the everyday room service was great, they would make our beds, tidy our rooms and replaced the towels, when we

*water free to help yourself at reception *24 hour reception and bar for residents +room service available at certain times

tried charging me more then the room cost then next day had to change room due to leak ordered room service in the night time and had to go to the bar and find out where it was over 50 mins

room had crisps under the bed room service was very expensive

terrible quality of food at room service . tv didn t work

desk guy was a tad grumpy and informed us there was no room service

hungry when i arrived, but no obvious vending machines or room service to order something to eat

room service could not be delivered

no room service available

food stopped at 10am (including room service) (+)whether it's business or leisure it's well worth the stop with room service available (-)no room service breakfast (+) we ordered room service various times, the services where quick and efficient (+) girls at reception extended our check out time without any charge and also provided us with room service when required within 5mins (-)the tray charge for room service, or if you order 2x items from the room menu then wave the charge (+) the food was excellent dinner and breakfast and good bar also with fantastic room service (+)lobby , great food , terrific room and the room service was very quick with friendly staff (+) ordered room service and it was fab (-)room service forgot my husbands chips but his steak was good.

the wifi was not great.

rooms were very comfortable. bar area was trendy.

next morning the convenience of a wonderful shuttle to the airport topped off our overnight stay

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was constant

really comfy and quiet room

check in was simple, hotel was spotless, very spacious rooms, room service was fast, food was great, i stayed on sunday the 14th april and the woman at night

ordered room service and the salmon was extremely dry

perfect location for early flight. lovely staff. great room service.

room service which was delivered by a nice member of staff was excellent

the hotel room was very clean and well maintained, with room service available at anytime of the day

room service breakfast reception

tough to navigate to and from the room as well as room service was tough to order

overall venue was lovely, the rooms were very cosy and room service was fantastic

room service menu is very limited and the menu in the restaurants are the same every night so it

the breakfast was excellent, we used room service which was a definite bonus

myself and my girlfriend arrived on bicycles and the staff helped us put them in safe area, the room service and food were top notch and at an affordable price, the staff even helped store our

room service was excellent

drinks on room service :-) would recommend

no 24 hour room service

because it was marked private we veered right to the parking at the back of the building

very pretty house inside a beautiful park, the owners are very friendly, plenty of parking.

there was a small kitchenette in the apartment to warm and eat take away meals

in my bedroom (which was really a suite) wifi was a little slow - so in the evenings i mostly worked in the magnificent drawing room - wifi (-)i couldn't get onto wifi at all (-)wifi could be improved. when on business good wifi is important. (-)get onto the wifi - there were 3 possible passwords, tried all 3, i possibly typed in wrong, but lost interest (+) no issues with wifi during our stay (-)wifi could be better in rooms (+) wifi issues, but could get online in lounge, with free whisky, so emails completed with varying (-)wifi in the room would be good as signal isn t very good (-) wifi strength was not strong enough for me to work in the evenings (+) good wifi

stayed in the attic apartment and the kitchen was filthy , drawer front had fallen off, dishwasher still had dishes in it , worktops

room was spotless and room service was excellent

staff polite and organised takeaway menu just the job with room service

room service was fast and friendly and the restaurant was great

hotel is top class for the money, massive bed, very comfortable, great service, lovely food from room service 10/10

staurant closed)

the room service could smile more

room service in the evening was prompt

reception, wait staff, housekeeping, room service staff were all exceptional

the number for room service didn't work and it took 2 phone calls to reception to get an answer that if we wanted

room service - didn t get what i ordered but was very hungry so just took it 2) there is no

room service was excellent

no room service as such but you can order food to take to your room and the restaurant will call you

i would ve liked room service for dinner

the only thing was no room service but didn't effect my stat

did not say if they had room service or not i m guessing they never as it wasn t stated

breakfast was also lovely & room service was very quick

food; room service via what's app, lovely and delivered on time

was very comfortable, room service quick and tasty, nice staff, close to local retail park for some last minute shopping,

the room service was quick and the staff were so friendly

room service when it did arrive was very high quality

rooms were very clean and the beds comfortable, although the restaurant was shut , room service was very good and the meals were excellent

they went above & beyond, amazing service, the bed was huge & super comfy, room service breakfast sorted the hangover

was said that room service was provided but we had to go down and collect one time and then another time it was

room service process left the corridors rather untidy for rather too long: used dishes for example

t

hotel was beautiful, spotlessly clean, room service was 100%, breakfast variety was very good.

wasn t told can t use it for room service

to make you tea or coffee - bathroom was really nice and neat - pretty good size tv - staff for room service was amazing, helpful and polite - had free swimming, jacuzzi, sona and gym - cozy

great room service, lovely room and better than expected

room service menu was varied and came within

i had room service and it was very prompt and i was well catered for

room service only available till 9pm

i wanted room service was told no room service but one of my traveling friends got room service

room service was done, when clearly not asked

did not like options on room service

later kitchen opening hours fir room service.

room service was also available

room service forgot our drinks but not the worst thing in the world probably done is a favour :)

rger and fries) which was great

room service was excellent. big choice and a lovely 15% off too!

we enjoyed the urgent room service

room service was very prompt and reasonable

friendly staff and excellent room service

i have room service during my stay and i cannot fault this service

no room service due to covid restrictions so cannot give a score

no room service during my stay

to call for room service and found the phone line plug was out from connection , i went down to reception and

the staff were very helpfull and friendly including the room service ladies

would have liked the option of room service

ze and confort) , good level of service , clean room , room amenities , good room service , free parking ,

rooms, super comfortable beds, room service and clean every day

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

lovely soup and sandwiches from room service

choices (everything from eggs benedict to a full scottish) as well as a continental breakfast bar with juices, cold cuts, fruit and cereals (+)the evening meal to the bar was brilliant service and atmosphere was excellent (+)faces at breakfast (which was absolutely amazing) to the cheerful housekeeping ladies, the bar staff who let us use the couches and watch tv and served us drinks when the bar wasn't even (+)most comfortable beds and pillows, hospitality tray friendly staff, great skyline restaurant and bar drinks cheaper than most outside (-)guys a reception were brill, even allowed us to checkin 20 mins before time and the guys on the bar on the top floor was brilliant (+) the staff, reception, bar & reception were first class (+) breakfast was tasty, bar and restaurant was lovely and modern (-)the dining room had been open but we found a bar that served food a half mile away (-) in reality there s no restaurant and the bar and hotel were so quiet the bar was empty

there was no bar or restaurant in the building that we were in and when we rang for room service there was no answer

we also ordered room service and it was forgotten one morning

with room service order but we still paid the price of the slightly higher priced item even though we

great room service meals, attentive staff.

just of a useful critique as didn t hamper the stay at all really, but would be useful if the room service menu in the room had the breakfast menu on there as we had to go online to find it

paid for breakfast but 10am was too late, to have it

fantastic location that always felt safe, clean rooms, quiet, great breakfast, and a friendly staff

the breakfast served in the bistro attached to the hotel was delicious and so much choice

very close to everything staff lovely plus late check out

the receptionist was very helpful and pleasant the breakfast was wonderful, and the waiting staff were efficent and couldn't be more

one of our room service meals was not hot , which was a shame as the food there was lovely and presentation

room service was also good

arrived late after food was finished and they went out of their way to ensure i got room service

room service was excellent

the house is gorgeous, parking was fantastic and plenty of it, the staff were so amazing.

bar area was lovely and the breakfast was great and well with the extra cost

it has a luxe hotel, fully stocked vibey bar where we met some really fun people

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with a

we enjoyed the games in the bar area for a while too

to top it all off the hotel owner allowed us to leave all our luggage in the bar area for the entire day despite them closing for 2 days to celebrate new year for themselves

hotel wanted to be green, so we agreed to reduce the room service which left us with wet towels

room service attendant had very little understanding of their own menus

i ve been to hotels with higher ratings that didn t offer fast service like this one, the room service responds and brings anything i ask for within minutes

i arrived at 9:30pm on a friday after a long day of travelling to be told there was no room service which was unexpected

front desk staff were really welcoming and friendly and room service was delicious

we ordered room service on the first night and the food was delicous especially the haggis bon bons and the

great price lovely bathroom good room service

hotel was lively lots of food options and good room service menu and staff were down to earth very helpful

good breakfast and room service

breakfast room service tray still out in corridor at 7pm

complimentary room service was an unexpected bonus. welcome gift. room large and comfortable

mini fridge wasn t stocked but room service was available

a wider room service menu would be nice

i ordered gluten free room service and i got exactly what i asked for and it was amazing, i will definitely be back

also the room service was 24/7 which was fantastic

the location next to haymarket, 24hrs service desk, room service, luggage storage, great client service

we did use room service one night for a snack and it was very tasty

the hotel don t do food at night like room service but everything else was perfect

good room service every day

room service was pretty good with beds being made every day and clean towels

room service removed soap stone form toilet tub and did not replace

first 2 days we didn't get any room service

due to covid room service but very very limited options, booked 1 sausage roll , 1 croissant and coffee for 8am

no restaurant or room service

and they offered room service food but why do that when there were places outside that you could eat jn that would

room service was great

room service was rather slow

the room service was excellent as all queries were attended to immediately

staff at reception and even on the phone to order room service were so friendly and helpful

room service was reasonably priced

room service breakfast was amazing nothing was too much trouble

the room service meal was delicious and we will be back to eat in the restaurant based on that

very responsive to any question, comfortable beds and great room service menu

lovely room. comfortable bed. great location. room service.

did not use dining room but had room service breakfast which was good

loved the room service , the size of the room, and the layout. nice big bathroom, too.

kind of senses,beds were like a a fluffy clouds,room was warm and very very quite ,and the best room service ever also bathroom was clean

bed and pillows lovely pool, spa and gym breakfast and dinner were very good, along with dining room

we paid extra for room service breakfast, huge mistake

room service is lovely also

kitchen is closed for the whole month of january (breakfast is still available)so no room service food was available (-)only do room service, no dinner or lunch in restaurant (+) the food was good all round for room service and breakfast (-)room service/bar menu which had only items with cheese in it (-)they do room service for food at almost any time, the only things available at the bar were (-)biscuits in the hospitality tray room service not available which was quite a bummer as i couldn t leave the room after 7pm and (-)due to the hotel reopening after lockdown but a limited bar, room service only and no gym at the moment (-) no room service for breakfast (-) room service options were extremely limited, especially for a saturday night (-)there was room service for evening meals - which we were told could be eaten in the breakfast area after

there was a restaurant, bar and gym

quiet but central location, great breakfast and comfortable room.

comfortable bed, fantastic shower and good wifi

did not know about free wifi.