to get room service for sandwiches told no

room service

that was a bit off putting we were a family of 4 and was only 2 chairs for dinner table as we had room service

we ordered room service, we really enjoyed that

no wifi issues at all, excellent room service and overall service

the phone in the room was dead so i was unable to contact room service in this way

asked if we could have room service & was told no

room service

was awful, short staffed, misinformation around breakfast service and room service

location and restuarant. room service available.comfy bed. room was heated.

nothing. wished room service was avaible til 11pm

i got room service, which was bang average, but suited at the time, as i had work to do

order room service chips. quiet steep at 7+ for a handful of them with a dip

free room service for breakfast definite bonus

staff were great, room service for dinner and the decor was really on the mark

either restaurant or room service

no room service

be good if they did room service

shortages meant not a favourable option for room service

room service due to staff sicknrss

was good and the food served in the hotel is great also

ordered room service but they forgot the bread

24 hour room service - food fresh and delicious

like the fact it stated 24hour room service but the phone in the room did not work therefore i had to go to reception late at

always good comfortable clean usually have room service meal at night which is very good but restaurant is good anyway breakfast has lots of

the two niamhs on reception, alan the night porter, the restaurant, bar, and room service were simply exceptional

room service also stops at 9pm, with the exception of sandwiches, which were delivered wthout charm

we had room service breakfast as warned dining room would be busy - but it was very poor, cold, tasteless,

room service twice, was very good and reasonably priced

the room is big, very clean with room service every day, conformable large bed, good pressure in the shower with very hot water and

the room service was prompt and staff were helpful and very polite

the staff from the reception to room service are absolutely amazing

during lockdown, had room service for both dinner and breakfast, both were excellent with great service - nothing was a

room service fast and efficient food was excellent... staff were very nice

small variety of meals on room service

room service was poor, ordered a pizza and drink it was delivered in a pizza box without napkins,

staff on arrival very pleasant. the room was spotless. the room service on time.

room service would have been an added bonus

arrived later at night and there was still room service available however it was only sandwiches

i ordered room service in the evening and all the food was perfect

food was great, room service was fast

mini fridge, tea and coffee facilities and biscuits in room staff at reception very welcoming the room service was spot on food arrived promptly

the room service and food was above eny thing i've paid for in the past will come again

mins) and was lovely and reasonably priced

room service is awful

o extra cleaning for covid) our room also didn t have a hairdryer or phone for room service

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

also a room service tray with dirty plates and cutlery sat on the floor outside the next room along from

in 10 minutes

room service for food of an evening, the bar meals were lovely but order was incorrect twice i had

rooms are comfortable and clean. wifi is good room service food was good.

due to covid-19 no room service all week.

stains on the bedroom carpet ! no answer when called reception or room service !

room service was very quick and served hot too

ordered room service and it didn't happen

breakfast, had room service for an evening meal with no surcharge, excellent

was travelling solo this time so had everything to my room which i m not even sure if they did room service but they were so accommodating with me

m), would nave preferred an extra hour.

monday to thursday the bar closes surprisingly early

ones at the bar but were told we couldnt mix drinks secondly - asked if possible to maybe have a late check out - only 30 mins to an hour but were told straight away they were

value for money, room and bathroom were cleaner than some other more expensive accommodations, room service was really fast, food was better than expected and staff friendly and helpful

towels and also a hairdryer, in room kettle with tea, coffee, access to restaurant menus and also room service

staff excellent service in restaurant from gary. room service from girls was awesome.

room service menu limited for children

room service available

to call for room service and found the phone line plug was out from connection , i went down to reception and

would have liked the option of room service

the staff were very helpfull and friendly including the room service ladies

ze and confort) , good level of service , clean room , room amenities , good room service , free parking ,

size , great bed

restaurant and room service meals were good

this is an amazing room and also had room service for breakfast which was delicious

breakfast room service again excellent

room service breakfast for 9 to 9

lovely comfy room, room service was excellent as was breakfast

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service was perfect in every way

room service a really good feature

was great, room service and some staff very helpful

then ordered room service for our nighttime hot drinks breakfast was just as good as our evening meal and again

room service was efficient and quick - nothing was too much trouble

very comfortable room. liked the room service for breakfast.

exceptional staff, clean rooms, great restaurant and room service with tasty food

ordered a panini from room service and the quality of fillings is worth mentioning

woken early by cleaner's and then room service for wrong room.

we ordered room service the second night which was only warm when it arrived missing a starter and not the

no room service available through the week

no phones in room, so you have to go downstairs to restaurant order room service

no menu in rooms incase you wanted to order room service

fast room service

room and bathroom were good,bed comfortable daily room service good

the first morning i would let them know if i needed anything during the week as i didn't want my room serviced but it was done anyway, it was done well

to order room service but either the phone didn t work or there was no answer

parking is perfect, rooms are perfect and staff are excellent

staff were friendly, bar was good, breakfast was very good. parking on site.

lovely hotel. great bar and restaurant and the staff are a credit to the place

wish they had room service for food

room service to be available

enjoyed the prosecco handed out while waiting for check in time the whatsapp service to order room service was great too

atmosphere and the decor is amazing, the room service, cleanliness, staff members very helpful and accommodating

the room service and theme was brilliant

will give 'top marks' for anything but was so happy with my stay, the facilities and everything (room service food from restaurant hazel was also amazing (+)everything is new, great restaurant for dinner, room service (+) room service available until 10pm (+)didn't have breakfast but i did order room service which was really good (+)rooms; clean bathroom; huge bed; fridge in the room; delicious breakfast; lovely bar area; room service options (-)restaurant menu was limited. no one answered the phone for room service. (+) room service available also which we didn't use (-)room service was a bit slow and the tv does not have netflix or any form really to watch movies (+) the room service was great (+)room service was fast and food was delicious! room toiletries were excellent

location, friendly and helpful staff. wifi. clean.

wasn't any information pack in the room about wifi or times for breakfast etc

30 there would be a 25 early check in charge even though the room was ready

i found the early check in and late check out really useful as it allowed me to tailor my stay around my travel

bit expensive

ran out of food for the 24hr room service.

noise from street

bath in the room, room service was quick, quiet. bed comfortable..

om 501) no in room service during stay, no tea/ coffee milk etc

we liked the card left on our 2nd day inviting us for a free drink as we didn't need room service

no room service

the room service options were good although i didn't use it

central location, nice friendly staff, room was clean and we even got room service although we were only staying for 2 nights

brilliant facilities - the room service was very easy and quick

i was unable to order room service without having to go to the bar/reception first, which defeats the purpose of room

and would be fabulous if room service and bar food included a range of salad-based dishes

only thing i'd suggest is for the room service menu - after 10pm the choices are a bit limited, i think to either curry or pizza, and

staff coming to the room for room service looked miserable when i answered the door when ordering food at night

we got late night room service and enjoyed it with a view

the room service was amazing, we went out to our concert and put that we wanted room service just

room service in the evening on day two was prompt and the food was again delicious and brought by a

room service menu was a bit limited for simple meals

breakfast was beautiful and room service was great

the room service menu is lacking and limited and that's a pity.

pizza and cider to the room for room service 24 hours it s great

excellent room service meal

loved this hotel, the staff, room, location, breakfast & room service were all fantastic

the quickness of room service

that rangers fans were celebrating but this didn t bother us much being up out the way but room service was stopped due to issues from people which i completely understand but slightly

great reception and room service, also there's a bar inside the hotel.

location, room service daily

no room service, very cramped shower cubicle, slow check in.

the only negative is that the wifi did not function, neither in the room nor in the lobby.

i also liked the late check out time

room service ran out of pizza

the breakfast was delicious and so was the room service

cleanliness of the room and room service was excellent.

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

room service and my breakfast were perfect

no room service once restaurant shuts

we had room service continental breakfast, more than enough of it!

there was no price list for the mini fridge and room service was quite expensive.

should have micro oven available in room or either at room service

expensive room service with limited choice they had a better selection last year

room service at night, i got late from work and there was nothing to eat

room service, early check in package

they were keen to sort out room service etc but services weren t needed

was there room service, what channels available on the tv, bus or train timetables, map of the glasgow

room was good sized, bed was comfy, room service was great

room service was very convenient and the lemon tart was wonderful

room service food was excellent high standard room was fab stayed in duplex suite loads of pillows

accommodation, hotel exceeded expectations, room service was amazing also

we ordered room service late at night and it was still delicious

great room service!!

room service, no restaurant no bed and breakfast

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

were working very late so were disappointed to be woken up by room service even with a do not disturb sign on the door but that was the only little thing

dated furniture, water scalded me, delayed checking out due to computer issues, couldn't phone room service but had to order in

i had a flat screen tv and room service for dinner

breakfast is excellent

free wifi advertised in the room info was wrong and we struggled to get any connection but it didn't

breakfast plenty of choice and again staff excellent

again, the bar staff were attentive, friendly, and professional

and although due to the restrictions we couldn't access all the facilities the option of the room service was superb , the breakfast was good and the location is excellent , george square to

also liked the voucher of a free drink for not using room service

would've liked room service but was able to order food in the bar and take upstairs with us.

also they disabled the hotel app so couldn't order room service, as they wouldn't be able to cope with the demand, as they had 2 staff

room service idea is great

quite a small room service menu, however the food was lovely.

the staff of the hotel from the front desk to concierge to room service staff were very nice and

spa / room service

entertainment for new year also had to order just eat to have food are they were to busy for room

lovely suite, great decor, art, cleaning crew, room service was wonderful

room service was great and the staff couldn t have been nicer and kore helpful

beds were extra comfy, rooms were very spacious, staff were friendly and the breakfast room service was amazing

room was amazing and staff + room service was on top form even though a thought a booked a different room from the one i had i

room service for breakfast, was amazing

one evening we decided to have a chilled night in the room and ordered room service pizza and chips, along with a few snacks from the bar, which were all lovely too

room service was fine

room service menu could have a bit more choice

the room service was sooooo yummy

good room

scount given and food was very good

welcoming friendly staff. great location. big rooms. room service was lovely.

stay has been during the lockdown, the hotel was clean, the room service for food and drink was very welcome and meant after a long day at work i didn't have

i also enjoyed the pool and room service

loved the pool, sauna and steam room, also room service was excellent and the staff were really polite and

the room service that starts at 9 at night only has three items in the menu.

the breakfast choice was excellent! room service was exceptional.

food was fantastic, and the room service staff excellent, was trying to get over jet lag so didn't do much but rest and try and

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

we ordered room service for our dinner and i must say for room service meals, it was above our expectations

i had room service once during my stay which was fantastic