the breakfast was excellent, we used room service which was a definite bonus

the availability of dvds in the room and room service after the bar has closed is a really nice touch

as a guest to get a table booked at their outdoor bar space so had to sit in the room and order room service

nishes) at 10pm

no 24 hour room service

food stopped at 10am (including room service) (+)whether it's business or leisure it's well worth the stop with room service available (-)no room service breakfast (+) we ordered room service various times, the services where quick and efficient (+) girls at reception extended our check out time without any charge and also provided us with room service when required within 5mins (-)the tray charge for room service, or if you order 2x items from the room menu then wave the charge (+) the food was excellent dinner and breakfast and good bar also with fantastic room service (+)lobby , great food , terrific room and the room service was very quick with friendly staff (+) ordered room service and it was fab (-)room service forgot my husbands chips but his steak was good.

car parking spaces just too small for big cars

we booked the late check out and felt rushed out of the room

the bar staff couldn't do enough plus the cocktails were

and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

room service was fast and friendly and the restaurant was great

hotel is top class for the money, massive bed, very comfortable, great service, lovely food from room service 10/10

great breakfast & it was buffet style nice setting nice walks nearby food menu was good room service menu was

staff polite and organised takeaway menu just the job with room service

more choice on room service menu

hungry when i arrived, but no obvious vending machines or room service to order something to eat

terrible quality of food at room service . tv didn t work

room service could not be delivered

desk guy was a tad grumpy and informed us there was no room service

no room service available

im so thankful you offer room service as i was alone with 3 tired children

st as i requested) i ordered room service as i was tired and the food i ordered was delicious and hot

i ordered room service from downstairs and the food was delicious and served quickly

room service was banging!

room service deserves a special mention

room service - didn t get what i ordered but was very hungry so just took it 2) there is no

room service in the evening was prompt

great room service and help by the front desk

full sized toiletries provided ud83dude0d room service is a bit pricey but the food was warm on arrival and tasted delicious

the number for room service didn't work and it took 2 phone calls to reception to get an answer that if we wanted

was said that room service was provided but we had to go down and collect one time and then another time it was

rooms were very clean and the beds comfortable, although the restaurant was shut , room service was very good and the meals were excellent

room service menu wasn t great for after 10pm. called and was told nothing was available

room service process left the corridors rather untidy for rather too long: used dishes for example

got room service, a fully loaded burger, the mrs got a chicken club sandwich, 4 bottles of coke = 53

room service was very prompt and reasonable

excellent room service

no room service due to covid restrictions so cannot give a score

i have room service during my stay and i cannot fault this service

friendly staff and excellent room service

room service when it did arrive was very high quality

i needed to get documents printed and they printed them and delivered them to my room, room service was excellent

honestly say there is nothing i don't like - although the 3 charge for room service doesn't seem very justifiable in my personal

the room service was quick and the staff were so friendly

the room service was slow we ended up going to reception to order the food.

breakfast was just fine, room was comfy and clean dinner was very nice. 5 stars all round.

close to a golf park and you can walk inside and park outside.

the bar was nice and the breakfast filling - the lunchtime/evening food was excellent

great breakfast and if you don't enjoy the famous steak pie you have no soul

freshly cooked and kids loved it

great room service and supply of cot, little one slept like a baby :-)

food from room service was hot and fresh

great room service, lovely room and better than expected

room service menu was varied and came within

wasn t told can t use it for room service

have preferred an evening room service option for dinner

we had some issues with room service one night, they didn't deliver our dinner at all.

room service menu is very limited and the menu in the restaurants are the same every night so it

tough to navigate to and from the room as well as room service was tough to order

room service was great property was well decorated and warm

room service was also good

one of our room service meals was not hot , which was a shame as the food there was lovely and presentation

room service was excellent

arrived late after food was finished and they went out of their way to ensure i got room service

i managed to secure an early check in as i was attending a wedding

did not say if they had room service or not i m guessing they never as it wasn t stated

no room service

don't do room service but the restaurant staff were very kind to bring the food up to the room as they were

room service was excellent

no room service as such but you can order food to take to your room and the restaurant will call you

rger and fries) which was great

odd room service hours and many menus so confusing when choosing meals.

room service forgot our drinks but not the worst thing in the world probably done is a favour :)

room service was also available

room service was not up to the standard

very close to everything staff lovely plus late check out

the receptionist was very helpful and pleasant the breakfast was wonderful, and the waiting staff were efficent and couldn't be more

paid for breakfast but 10am was too late, to have it

fantastic location that always felt safe, clean rooms, quiet, great breakfast, and a friendly staff

the breakfast served in the bistro attached to the hotel was delicious and so much choice

room service was done, when clearly not asked

cooked breakfast and room service - food all excellent beds super comfy

not sure how room service works, in that regard

room service only available till 9pm

i had room service and it was very prompt and i was well catered for

luckily there is room service and i had a room with a bathtub and the layout overall was just comfortable and

also, i wanted to order food on our first night up for room service, and to have water as well as we were partched

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

the room, the staff, breakfast and room service

just of a useful critique as didn t hamper the stay at all really, but would be useful if the room service menu in the room had the breakfast menu on there as we had to go online to find it

grounds location room service staff bar service in grounds

ordered room service

te around 11pm) and meal wasn t nice

we always got breakfast with room service and the staff was always smiling and very nice

we opted for room service which came quickly and was very tasty

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

lovely soup and sandwiches from room service

rooms, super comfortable beds, room service and clean every day

choices (everything from eggs benedict to a full scottish) as well as a continental breakfast bar with juices, cold cuts, fruit and cereals (+)the evening meal to the bar was brilliant service and atmosphere was excellent (+)faces at breakfast (which was absolutely amazing) to the cheerful housekeeping ladies, the bar staff who let us use the couches and watch tv and served us drinks when the bar wasn't even (+)most comfortable beds and pillows, hospitality tray friendly staff, great skyline restaurant and bar drinks cheaper than most outside (-)guys a reception were brill, even allowed us to checkin 20 mins before time and the guys on the bar on the top floor was brilliant (+) the staff, reception, bar & reception were first class (+) breakfast was tasty, bar and restaurant was lovely and modern (-)the dining room had been open but we found a bar that served food a half mile away (-) in reality there s no restaurant and the bar and hotel were so quiet the bar was empty

an issue with the phones which was not communicated so i spent quite some time trying to call for room service and getting a busy tone over and over

very responsive to any question, comfortable beds and great room service menu

room service breakfast was amazing nothing was too much trouble

did not use dining room but had room service breakfast which was good

the room service meal was delicious and we will be back to eat in the restaurant based on that

bar area was lovely and the breakfast was great and well with the extra cost

nice bar and good breakfast

it has a luxe hotel, fully stocked vibey bar where we met some really fun people

we enjoyed the games in the bar area for a while too

it had the cutest bar and dining

a wider room service menu would be nice

room service was also very responsive

we also had room service which was brilliant, didn't take long and food was yummy

the restaurant itself was closed outside of breakfast but the room service is great and offers a lot of good options

i ordered gluten free room service and i got exactly what i asked for and it was amazing, i will definitely be back

front desk staff were really welcoming and friendly and room service was delicious

hotel wanted to be green, so we agreed to reduce the room service which left us with wet towels

i arrived at 9:30pm on a friday after a long day of travelling to be told there was no room service which was unexpected

would have liked a fitness facility. found the room service menu a bit confusing.

brilliant room service with the restaurant going above and beyond to help with food intolerances

we ordered room service on the first night and the food was delicous especially the haggis bon bons and the

say there was anything the i would class as didn't like would've liked a more cost effective room service paying a 5 tray charge when a budweiser is only 4 and something is a little odd

great price lovely bathroom good room service

good breakfast and room service

hotel was lively lots of food options and good room service menu and staff were down to earth very helpful

put cooked breakfast down for room service

in the room there was no info on wifi or room service

forgot cups & cutlery on our room service

room service was exceptional and helpful

2 weeks of touring scotland we have never had a case where the empty plastic bottles were left by room service and not replaced, and there were much cheaper bookings where they were replaced free

room service was fab, food was lovely couldn't fault

room service was pretty good with beds being made every day and clean towels

the hotel don t do food at night like room service but everything else was perfect

good room service every day

the location next to haymarket, 24hrs service desk, room service, luggage storage, great client service

room service was great

furnished, comfortable bed, good quality bed lined, lovely bathroom and soft towels, excellent room

room service was great, staff friendly, room comfy.

room service was reasonably priced

i got room service on one night and that was great too

bed was very comfortable, and the room was clean and tidy at all times from the room service, friendly and polite staff, very helpful

om service)

besides, room service is not satisfactory

the room service did t work through covid, but we were alerted and had no problem with that

excellent..great room, so comfy bed, friendly staff...good room service!

though it

phoned to look at room service but was told there wasn t any

nice setting, great staff, good restaurant with room service for dog friendly dining.

room service would have been the cherry on the cake x

lack of room service/breakfast but this is of course during covid times so totally acceptable

the restaurant served excellent breakfast and delicious room service 24-7

was sick in room for 2 days staff were fantastic and great room service !

the hotel , but the outstanding feature was the staff, from the doorman , reception, waiters, room service to the staff in the spa, best i ve come across in any hotel

in progress which wasn't revealed when i booked, no restaurant available apart from the room service menu

bar service & room service outstanding

room service only in the afternoon, but we were always out in the morning

the food from room service was delicious

ain)

eak frites and hospitality cabbage) was exquisite

the bed was very comfortable and the room service food was perfect

we got room service for breakfast was really good

room service was exceptional especially since i was staying alone so i used it quite

boutique hotel and the room service breakfast was perfect

cocktails are on point and room service is quick and easy just exactly what your wanting for a night away

easy to pre order room service for breakfast which was also very nice

due to covid room service but very very limited options, booked 1 sausage roll , 1 croissant and coffee for 8am

and they offered room service food but why do that when there were places outside that you could eat jn that would

first 2 days we didn't get any room service

the toilet is blocked and room service is very poor too

no restaurant or room service

didn t know how to acquire room service, or that there was a cut off on it, therefore we missed out

room service was quick and good quality

room service charge was pricey but this is expected

room service was exceptionally fast & the breakfast delivered in the morning was fantastic

we had both room service and ate in the restaurant and the food was very tasty

kitchen is closed for the whole month of january (breakfast is still available)so no room service food was available (-)only do room service, no dinner or lunch in restaurant (+) the food was good all round for room service and breakfast (-)room service/bar menu which had only items with cheese in it (-)they do room service for food at almost any time, the only things available at the bar were (-)biscuits in the hospitality tray room service not available which was quite a bummer as i couldn t leave the room after 7pm and (-)due to the hotel reopening after lockdown but a limited bar, room service only and no gym at the moment (-) no room service for breakfast (-) room service options were extremely limited, especially for a saturday night (-)there was room service for evening meals - which we were told could be eaten in the breakfast area after

gave us access to the gym after the closing time and managed all our restaurant/transportation bookings

room location was in the basement in what can only be described as the laundry room

the gym downstairs was equipped well and it was always easy to get a taxi nearby, extra comfortable

gym was nice

hotel with a great bar and restaurant

the wifi is also very poor, i would recommend this hotel to my business if it weren't for that

the restaurant and bar downstairs had a real buzz

location. bed was comfortable. staff friendly and helpful. late check out time. breakfast good.

the room was really nice; big comfy bed, cool decor, had everything we needed. wifi worked well.