to get room service for sandwiches told no

room service

that was a bit off putting we were a family of 4 and was only 2 chairs for dinner table as we had room service

we ordered room service, we really enjoyed that

no wifi issues at all, excellent room service and overall service

deliver on room service incomplete food order had our breakfast delivered and toast missing no one on

room service also stops at 9pm, with the exception of sandwiches, which were delivered wthout charm

the room is big, very clean with room service every day, conformable large bed, good pressure in the shower with very hot water and

room service twice, was very good and reasonably priced

we had room service breakfast as warned dining room would be busy - but it was very poor, cold, tasteless,

staff were great, room service for dinner and the decor was really on the mark

order room service chips. quiet steep at 7+ for a handful of them with a dip

no room service for bar after 11 o clock

breakfast ordered by room service

the bathroom was well stocked with toiletries and the room service was fast with hot delicious food

asked if we could have room service & was told no

was awful, short staffed, misinformation around breakfast service and room service

the phone in the room was dead so i was unable to contact room service in this way

room service was good

room service

room service due to staff sicknrss

no room service

be good if they did room service

shortages meant not a favourable option for room service

either restaurant or room service

during lockdown, had room service for both dinner and breakfast, both were excellent with great service - nothing was a

orange juice was delicious and being able to get room service for drinks just after 10pm was perfection

small variety of meals on room service

we ordered room service our order was wrong and it was sorted instantly

room service fast and efficient food was excellent... staff were very nice

was good and the food served in the hotel is great also

room service was great dinner was outstanding! room was clean

lovely room great view of lake ,used room service was excellent

ordered room service but they forgot the bread

like the fact it stated 24hour room service but the phone in the room did not work therefore i had to go to reception late at

room service was poor, ordered a pizza and drink it was delivered in a pizza box without napkins,

staff on arrival very pleasant. the room was spotless. the room service on time.

room service would have been an added bonus

arrived later at night and there was still room service available however it was only sandwiches

i ordered room service in the evening and all the food was perfect

ze and confort) , good level of service , clean room , room amenities , good room service , free parking ,

would have liked the option of room service

the staff were very helpfull and friendly including the room service ladies

to call for room service and found the phone line plug was out from connection , i went down to reception and

no room service during my stay

night ordering room service was like i had ordered from a fast food place

room service is awful

there was no room service

food was great, room service was fast

room service food average.

in 10 minutes

o extra cleaning for covid) our room also didn t have a hairdryer or phone for room service

from reception to bar to room service, all staff we encountered were lovely

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

room service for food of an evening, the bar meals were lovely but order was incorrect twice i had

breakfast, had room service for an evening meal with no surcharge, excellent

was travelling solo this time so had everything to my room which i m not even sure if they did room service but they were so accommodating with me

wifi worked well and there is a reasonable size car park

wine in bar was hot and no shelf s in bathroom.

very accommodating of late check out request

breakfast and room service was great

restricted room service

e to covid and i fully accept that).

room service could be improved

due to covid-19 no room service all week.

no room service

room service menu limited for children

staff very helpful used room service good food especially the haddock reasonable prices.

room service was a nice bonus and the bars are open late if you want a late night tipple

value for money, room and bathroom were cleaner than some other more expensive accommodations, room service was really fast, food was better than expected and staff friendly and helpful

woken early by cleaner's and then room service for wrong room.

we ordered room service the second night which was only warm when it arrived missing a starter and not the

room service was quick and food was delicious

ordered a panini from room service and the quality of fillings is worth mentioning

very comfortable room. liked the room service for breakfast.

room service for breakfast wasn't available

vid rule apparently) didn't find this out until we

no butter for toast & no coffee in pots when room service arriv d

could have had a better choice on room service menu.

very long wait for the room service, 1,5 hours had to wait for our dinner

room service was efficient and quick - nothing was too much trouble

was great, room service and some staff very helpful

then ordered room service for our nighttime hot drinks breakfast was just as good as our evening meal and again

room service a really good feature

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service was perfect in every way

this is an amazing room and also had room service for breakfast which was delicious

great room service

also ordered room service which was lovely

food for room service was particularly good, room was lovely and decor tasteful

room service breakfast for 9 to 9

room service would be nice as got there too late for food

very nice room service was top class

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like all most every hotel does

no food or room service

min booking rooms where fab staff so helpful only one thing i would have liked would have been room service the food in the bar and grill was amazing

unique easy parking, immaculately clean

it lacked atmosphere and the bar wasn t attended well

barely got an apology from the senior staff member that took the ox cheeks away and he never

great staff, very enjoyable food, decent sized room, great bath, plenty of parking space

parking enormous car park

big duvet, so no fighting over it at night ;) the room service ladies were very nice and helpful, always smiling

as there is nothing really to do in hotel exept the odd pint when we were back also there is no room service would off been nice to have and the house keepers didnt clean properly as i found alot

two staff sitting in the bar area chatting late at night - refused to open the bar, then refused room service

and bar staff are always on the go with a smile and i can't believe the turn around the room service staff have to do

returning to hotel bar closed and no room service on a saturday night cooked breakfast was in bainmaries with lids on with no room to

the room service and theme was brilliant

atmosphere and the decor is amazing, the room service, cleanliness, staff members very helpful and accommodating

room service gadget didnt work

wish they had room service for food

the staff were very friendly and the the room service was amazing.

will give 'top marks' for anything but was so happy with my stay, the facilities and everything (room service food from restaurant hazel was also amazing (+)everything is new, great restaurant for dinner, room service (+) room service available until 10pm (+)didn't have breakfast but i did order room service which was really good (+)rooms; clean bathroom; huge bed; fridge in the room; delicious breakfast; lovely bar area; room service options (-)restaurant menu was limited. no one answered the phone for room service. (+) room service available also which we didn't use (-)room service was a bit slow and the tv does not have netflix or any form really to watch movies (+) the room service was great (+)room service was fast and food was delicious! room toiletries were excellent

didn t t have breakfast. bar snack on arrival was excellent.

however there was an information section on the tv when you got to your room that explained wifi code, check out times, breakfast times etc

location, friendly and helpful staff. wifi. clean.

gym facilities available

room service option was great

centrally located, nice clean room, very friendly staff, all sorts of services like breakfast and room service

pecially the room service), and a lot of do-it-yourself at the breakfast buffet - even the toast

ordered pizza from room service and it was lovely

om 501) no in room service during stay, no tea/ coffee milk etc

no phones in room, so you have to go downstairs to restaurant order room service

fast room service

room and bathroom were good,bed comfortable daily room service good

no room service available through the week

no menu in rooms incase you wanted to order room service

no room service

central location, nice friendly staff, room was clean and we even got room service although we were only staying for 2 nights

room service would be a great addition for when you arrive late and just want to climb into your

the room service options were good although i didn't use it

brilliant facilities - the room service was very easy and quick

i was unable to order room service without having to go to the bar/reception first, which defeats the purpose of room

only thing i'd suggest is for the room service menu - after 10pm the choices are a bit limited, i think to either curry or pizza, and

and would be fabulous if room service and bar food included a range of salad-based dishes

staff coming to the room for room service looked miserable when i answered the door when ordering food at night

would have enjoyed a greater variety of room service.

the room service menu is lacking and limited and that's a pity.

room service menu was a bit limited for simple meals

room service was swift and piping hot when it arrived. room had everything required.

i ordered breakfast room service it arrived on time and was delicious.

breakfast was beautiful and room service was great

loved this hotel, the staff, room, location, breakfast & room service were all fantastic

the room service was a bit too expensive

excellent room service meal

that rangers fans were celebrating but this didn t bother us much being up out the way but room service was stopped due to issues from people which i completely understand but slightly

we ordered room service and it was absolutely delicious as was breakfast

the first morning i would let them know if i needed anything during the week as i didn't want my room serviced but it was done anyway, it was done well

to order room service but either the phone didn t work or there was no answer

parking onsite

staff were friendly, bar was good, breakfast was very good. parking on site.

staff were friendly, bar was good, breakfast was very good. parking on site.

kind of senses,beds were like a a fluffy clouds,room was warm and very very quite ,and the best room service ever also bathroom was clean

loved the room service , the size of the room, and the layout. nice big bathroom, too.

ordered room service) and really top quality

nice quitet location. beautiful pool/sauna area. lovely nice clean rooms. room service.

room service prices a little expensive with 5 delivery on top otherwise nothing