the room service was excellent

room service was bang on.... and the staff could not do enough for you.

so grand felt spoilt room service was fab

was excellent, pods were lovely and warm and comfortable, really enjoyed using the spa and gym, room service for breakfast was very handy, staff were very friendly and

did feel the spa was lacking without a swimming pool

very friendly staff, good breakfast and fairly clean. wifi was also quite good.

beautiful grounds with bar and restaurant

welcoming staff, fantastic breakfast and comfy bed

and working, so with a bit manoeuvring of a desk, i could do this quite easily, with super fast wifi

breakfast was very good

it was easy to find and there was plenty of street parking outside

clean, great location .ample parking .great restaurant and great bar

great the bar has gluten free lager

being supplied and there was no car parking

a lot going fo it poor wifi if any pub smells damp no food luxury room not very luxurious pub and rooms need total

the room service wasn t daily

excellent english breakfast.great room service.

no daily room service

room service didn't change the towels as requested when booking in

great location, helpful staff and great room service.

room was quite dark

quite slow but the young man serving was working on his own, serving non residents as well as room service

brighter color for the walls and a brighter light might be helpful) the room service made the room only one time during our four-day-stay

room service every day

be an issue - as there is no direct access to the hotel -2) this is not a normal hotel where room service is available 24/7 as the staff are also running a restaurant

staff were great. room service was spot on. food was delicious!

restaurant is convenient for breakfast, lunch and dinner , as well as room service

room service plates were left outside of rooms and not collected overnight and still lying there

stayed for 2 days but our room was not serviced during the day and when asked we were told the room service staff had finished for the day

no room service until the second day

room service was also fabulous

they even had room service, which is helpful

had one room service meal, very nice

a minor issue but we didn't have a 'do not disturb' sign in our room or a room service menu

room size food and staff all great. fab room service also very quick

excellent room service as we were shattered from doing 8 days on the nc 500 so just needed food quick which

room service tray could have had a better variety

understand this cannot always be accommodated, we also would have liked a information sheet for room service etc

room service excellent good big portions very quick service and delivery

difficult to get a drink at the bar as the barman was also looking after room service in the evening

short distance to work. excellent room service. staff.

friendly and helpful staff, room service only meals but great value for money and very nice food

good wifi signal in room

large double shower and a jacuzzi bath tube, unfortunately i was here on business and the wifi in this room was virtually none existent and to be fair the jacuzzi is no fun on your own

the bar area is brilliant, a fantastic clean

big duvet, so no fighting over it at night ;) the room service ladies were very nice and helpful, always smiling

bed was too hard and narrower than a double bed, room too warm, room service not available despite being advertised on booking

no room service or any facilities

the receptionist when i checked in was rude got no welcome ignored my questions when asked about room service she only looked at my partner and answered my questions to him

two staff sitting in the bar area chatting late at night - refused to open the bar, then refused room service

room service options were unhealthy

no milk or sugar when my breakfast was delivered to the room and no response when i phoned room service

n a very cold day) no obvious instructions for room service, mirror in room too low for standing, chair at dressing table too light and tips

to call the receptionist to order room service as no one answered the room service number also there wasn t and sockets or usb

in lounge area of suite was tired and marked, areas of room needed more attention to cleaning, room service tray was unclean as were plates and cutlery

ordered room service) and really top quality

nice quitet location. beautiful pool/sauna area. lovely nice clean rooms. room service.

we paid extra for room service breakfast, huge mistake

room service is lovely also

loved the room service , the size of the room, and the layout. nice big bathroom, too.

poached eggs were the best i ve had in my life - don t know how they did it we ordered room service too, which was great value for money and brilliant service

excellent food, we had room service each night because covid restrictions made it easier but the standard was really

this was the best room service experience i have ever had - excellent food and service

food good and excellent room service

location, peace & quiet, staff welcome & service, lovely room, excellent room service

parking enormous car park

the parking is big and easy to find

wasn t big enough to have normal hotel guests as well as a wedding and sitting in the bar, i felt like i was at the wedding

and although we didn't want a meal the chef made a couple of light bites for us to eat in the bar area

barely got an apology from the senior staff member that took the ox cheeks away and he never

very nice room service was top class

no food or room service

excellent location the service though out the hotel in the restaurant the bar and room service

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like all most every hotel does

min booking rooms where fab staff so helpful only one thing i would have liked would have been room service the food in the bar and grill was amazing

i wanted room service was told no room service but one of my traveling friends got room service

room service was done, when clearly not asked

room service only available till 9pm

did not like options on room service

cooked breakfast and room service - food all excellent beds super comfy

we tried to call for room service and couldn t get through

the reception staff were fantastic. we had room service and the food was great and quick.

very long wait for the room service, 1,5 hours had to wait for our dinner

the room service & food was outstanding & the breakfast was excellent

room service for breakfast wasn't available

paid for breakfast but 10am was too late, to have it

very close to everything staff lovely plus late check out

the breakfast served in the bistro attached to the hotel was delicious and so much choice

the receptionist was very helpful and pleasant the breakfast was wonderful, and the waiting staff were efficent and couldn't be more

fantastic location that always felt safe, clean rooms, quiet, great breakfast, and a friendly staff

room service was also good

arrived late after food was finished and they went out of their way to ensure i got room service

room service was excellent

one of our room service meals was not hot , which was a shame as the food there was lovely and presentation

staff was also very friendly with kids

the staff were very helpful as i was late checking and very tired and had room service .

location,food and bar as well as friendly staff.my 5th stay in 9 years.

wifi don't work , smells , toilet seat loose

had difficulty logging into wifi

it was very reasonably priced, close to the wedding venue i was attending and had good parking

no room service due to covid restrictions so cannot give a score

we enjoyed the urgent room service

friendly staff and excellent room service

i have room service during my stay and i cannot fault this service

room service was very prompt and reasonable

room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty crockery etc removed and

great bar and beer garden

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our absence

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

) staff wonderfully friendly, as were the locals at the bar ud83dude0a bed really comfy, room had everything we needed

room service and restaurant excellent

breakfast was tasty and well

staff really friendly & breakfast delicious & plentiful couldn't eat it all

you can put the kids to bed and chill in a very warm and cosy living room

wifi was unfortunately sketchy in the room, the lounge, everywhere

staff were too busy to provide room service and we had several trips up and down stairs to get breakfast

there was no obvious room service, which was a disappointment and the sound insulation was poor meaning i heard

this also forced me to have room service and got burnt pudding and next morning my breakfast missed toast that after i flagged

from twins to singles but failed to inform us of the requirement to register a credit card for room service

50 for room service a bit disappointing

staff polite and organised takeaway menu just the job with room service

room was spotless and room service was excellent

food was amazing room service the quickest ever by far

staurant closed)

room service was fast and friendly and the restaurant was great

size , great bed

to call for room service and found the phone line plug was out from connection , i went down to reception and

no room service during my stay

would have liked the option of room service

the staff were very helpfull and friendly including the room service ladies

the warm welcome to excellent service / room service too

bedroom close to parking

wifi works

was an excellent hotel: the room was large with sofas and there was a spa bath with television

was excellent, great wi-fi, bonus with sky sports and a whirl pool bath

ordered a panini from room service and the quality of fillings is worth mentioning

woken early by cleaner's and then room service for wrong room.

we ordered room service the second night which was only warm when it arrived missing a starter and not the

very comfortable room. liked the room service for breakfast.

exceptional staff, clean rooms, great restaurant and room service with tasty food