to get room service for sandwiches told no

room service

that was a bit off putting we were a family of 4 and was only 2 chairs for dinner table as we had room service

we ordered room service, we really enjoyed that

no wifi issues at all, excellent room service and overall service

the phone in the room was dead so i was unable to contact room service in this way

asked if we could have room service & was told no

room service

was awful, short staffed, misinformation around breakfast service and room service

location and restuarant. room service available.comfy bed. room was heated.

be good if they did room service

shortages meant not a favourable option for room service

no room service

room service due to staff sicknrss

either restaurant or room service

i got room service, which was bang average, but suited at the time, as i had work to do

breakfast ordered by room service

nothing. wished room service was avaible til 11pm

order room service chips. quiet steep at 7+ for a handful of them with a dip

staff were great, room service for dinner and the decor was really on the mark

was good and the food served in the hotel is great also

ordered room service but they forgot the bread

24 hour room service - food fresh and delicious

like the fact it stated 24hour room service but the phone in the room did not work therefore i had to go to reception late at

always good comfortable clean usually have room service meal at night which is very good but restaurant is good anyway breakfast has lots of

small variety of meals on room service

room was tastefully decorated and comfortable. excellent shower and also quick room service.

during lockdown, had room service for both dinner and breakfast, both were excellent with great service - nothing was a

room service fast and efficient food was excellent... staff were very nice

the staff from the reception to room service are absolutely amazing

room service would have been an added bonus

however the food has always been terrible and it doesn t matter whether it s room service, the restaurant or bar area

i ordered room service in the evening and all the food was perfect

cost of room service. television in room, choices of films and programmes limited

arrived later at night and there was still room service available however it was only sandwiches

the room service and food was above eny thing i've paid for in the past will come again

food was great, room service was fast

central location,room service,nice and clean and comfortable

night ordering room service was like i had ordered from a fast food place

room service is awful

room service for food of an evening, the bar meals were lovely but order was incorrect twice i had

in 10 minutes

o extra cleaning for covid) our room also didn t have a hairdryer or phone for room service

was amazing, staff were really friendly and the room service was amazing would definitely stay again

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

room service also stops at 9pm, with the exception of sandwiches, which were delivered wthout charm

surroundings, room and bed very comfortable used room service, meal and services very

the two niamhs on reception, alan the night porter, the restaurant, bar, and room service were simply exceptional

deliver on room service incomplete food order had our breakfast delivered and toast missing no one on

room service excellent

rooms are comfortable and clean. wifi is good room service food was good.

due to covid-19 no room service all week.

stains on the bedroom carpet ! no answer when called reception or room service !

room service was very quick and served hot too

ordered room service and it didn't happen

breakfast, had room service for an evening meal with no surcharge, excellent

was travelling solo this time so had everything to my room which i m not even sure if they did room service but they were so accommodating with me

m), would nave preferred an extra hour.

monday to thursday the bar closes surprisingly early

ones at the bar but were told we couldnt mix drinks secondly - asked if possible to maybe have a late check out - only 30 mins to an hour but were told straight away they were

value for money, room and bathroom were cleaner than some other more expensive accommodations, room service was really fast, food was better than expected and staff friendly and helpful

towels and also a hairdryer, in room kettle with tea, coffee, access to restaurant menus and also room service

staff excellent service in restaurant from gary. room service from girls was awesome.

room service menu limited for children

room service available

room service breakfast for 9 to 9

food for room service was particularly good, room was lovely and decor tasteful

sympathetic and helpful and went above and beyond d to offer things like a drink and food from room service as the restaurant was closed

restaurant and room service meals were good

this is an amazing room and also had room service for breakfast which was delicious

was great, room service and some staff very helpful

great service as ordered room service in the evening and breakfast to our room in the morning and both arrived in good

then ordered room service for our nighttime hot drinks breakfast was just as good as our evening meal and again

room service a really good feature

room service was efficient and quick - nothing was too much trouble

we ordered room service the second night which was only warm when it arrived missing a starter and not the

room service was quick and food was delicious

exceptional staff, clean rooms, great restaurant and room service with tasty food

ordered a panini from room service and the quality of fillings is worth mentioning

very comfortable room. liked the room service for breakfast.

no menu in rooms incase you wanted to order room service

fast room service

no phones in room, so you have to go downstairs to restaurant order room service

room and bathroom were good,bed comfortable daily room service good

no room service available through the week

the first morning i would let them know if i needed anything during the week as i didn't want my room serviced but it was done anyway, it was done well

to order room service but either the phone didn t work or there was no answer

breakfast and bar was lovely

breakfast was very good

the accommodation, restaurant, and bar all clean and and very well organised leading to timely service

wish they had room service for food

the staff were very friendly and the the room service was amazing.

atmosphere and the decor is amazing, the room service, cleanliness, staff members very helpful and accommodating

enjoyed the prosecco handed out while waiting for check in time the whatsapp service to order room service was great too

the room service and theme was brilliant

will give 'top marks' for anything but was so happy with my stay, the facilities and everything (room service food from restaurant hazel was also amazing (+)everything is new, great restaurant for dinner, room service (+) room service available until 10pm (+)didn't have breakfast but i did order room service which was really good (+)rooms; clean bathroom; huge bed; fridge in the room; delicious breakfast; lovely bar area; room service options (-)restaurant menu was limited. no one answered the phone for room service. (+) room service available also which we didn't use (-)room service was a bit slow and the tv does not have netflix or any form really to watch movies (+) the room service was great (+)room service was fast and food was delicious! room toiletries were excellent

late check out was great

wasn't any information pack in the room about wifi or times for breakfast etc

i would have loved to have more equipment in the gym.

gym facilities available

bath in the room, room service was quick, quiet. bed comfortable..

room service food was expensive and not very good

our room did have a drainage problem which was a little unpleasant, and room service said 24/7 but when we tried to order late on it said it wasn t taking orders, but

ran out of food for the 24hr room service.

bit expensive

brilliant facilities - the room service was very easy and quick

the room service options were good although i didn't use it

no room service

central location, nice friendly staff, room was clean and we even got room service although we were only staying for 2 nights

we liked the card left on our 2nd day inviting us for a free drink as we didn't need room service

the hotel was in a very good location with comfortable sized rooms with late night room service and a bar located on the ground floor

i was unable to order room service without having to go to the bar/reception first, which defeats the purpose of room

we got late night room service and enjoyed it with a view

only thing i'd suggest is for the room service menu - after 10pm the choices are a bit limited, i think to either curry or pizza, and

and would be fabulous if room service and bar food included a range of salad-based dishes

room service was swift and piping hot when it arrived. room had everything required.

i ordered breakfast room service it arrived on time and was delicious.

room service in the evening on day two was prompt and the food was again delicious and brought by a

amazing staff, superb location, excellent room service, restaurant, and breakfast.

breakfast was beautiful and room service was great

room service was very good

ich we got sorted) absolutely nothing it was an amazing

room service is good

the room service was a bit too expensive

the quickness of room service

location, room service daily

great reception and room service, also there's a bar inside the hotel.

no room service, very cramped shower cubicle, slow check in.

location central to great bars restaurants train station great value for money bonus it's a late check out will deffo stay

wifi only available in public area, not in bedrooms.

the breakfast was delicious and so was the room service

good add sized rooms with wonderful room service available

room service ran out of pizza

the staff were amazing from mark the concierge sophie in champagne central, the room service staff and the ladies on check out

would have been nice to have a room service option or a cafe on site other than the upscale champagne room

room service was closing early

they need a better room service menu

we had room service continental breakfast, more than enough of it!

enough tea/coffee & milk in the room but was immediate room service to replenish with a phone call to reception

no room service once restaurant shuts

room service at night, i got late from work and there was nothing to eat

they were keen to sort out room service etc but services weren t needed

portion sizes for room service.

room was good sized, bed was comfy, room service was great

a good selection of food to have in your room and it wasn't room service you had to collect

room was amazing and staff + room service was on top form even though a thought a booked a different room from the one i had i

arrival was organised well in advance very polite and helpful staff from front desk bar spa even room service everything was amazing

we ordered room service and the food was hot and tasty

7 tray charge for room service is a bit pricey

breakfast great, room service amazing and not too expensive either

room service food was excellent high standard room was fab stayed in duplex suite loads of pillows

room service breakfast arrived a little cold & toast which was on the side stone cold only let down

accommodation, hotel exceeded expectations, room service was amazing also

the bed was super comfy and room service was quick and food quality was great.

the room service continental breakfast, far too much food for two people

great room service!!

were working very late so were disappointed to be woken up by room service even with a do not disturb sign on the door but that was the only little thing

no in room mini fridge to keep our drinks cool and no room service

dated furniture, water scalded me, delayed checking out due to computer issues, couldn't phone room service but had to order in

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

the bed wasn t make the other day and the room service didn t close the door correctly, when they get us new towels - there was nobody in

room service idea is great

would've liked room service but was able to order food in the bar and take upstairs with us.

also liked the voucher of a free drink for not using room service

hundred metres from the center, the value for money, the complimentary drink if you opt out of room service

i had a flat screen tv and room service for dinner

breakfast was amazing and you had a choice of about 8 options from a menu

great location, staff and breakfast

free wifi advertised in the room info was wrong and we struggled to get any connection but it didn't

the friendly relaxed atmosphere of hotel and bar area

room service menu could have a bit more choice

room service was fine

the staff from receptionist to room service were very welcoming and polite

the room service was sooooo yummy

was working on a project in my room, and wanted to use room service i was unable to due to not having credit on my room, i feel it would be beneficial to

entertainment for new year also had to order just eat to have food are they were to busy for room

only did breakfast on one day, room service, worked perfectly

quite a small room service menu, however the food was lovely.

lovely suite, great decor, art, cleaning crew, room service was wonderful

room service

excellent service, good parking, excellent room service.

loved the pool, sauna and steam room, also room service was excellent and the staff were really polite and

that when we got up to our room there were dirty plates and glasses from the previous occupants room service

i also enjoyed the pool and room service

room had everything we needed & room service was good

we ordered room service for our dinner and i must say for room service meals, it was above our expectations

food was fantastic, and the room service staff excellent, was trying to get over jet lag so didn't do much but rest and try and

pizza from room service was awful!

from room service was not nice at all, and over priced for small portions

i had room service once during my stay which was fantastic

thought the price of the room service was a bit expensive for what we ordered

i ordered some food via room service and even though it was really busy being near christmas, the food was with me in no

the food in the restaurant and room service were delicious

staff where very polite and welcoming and our stay was very nice the room was beautiful and the room service was

we were also given another free drink because we chose eco room service

we had a beautiful meal & room service for breakfast

far as room service goes)

welcoming the hand written note from rosie was a really nice touch mini bar had good selection room service came fast and was the best steak id ever had in my life the big mirror at the desk was

room service is quite expensive, however remember it's a premium hotel that provides premium

more options on the room service menu xx

there being a card in the room to order breakfast as room service, it was not something the hotel currently offers, however breakfast in the dining room

good prices compared to other hotels in the city, and although we did not partake, the option for room service around the clock was a great option

decent room service menu

and great to sleep in very comfy especially with the extra pillows in the cupboard, with great room service

do enough for you very polite it was a pleasure being here and i like the fact you can get room service and the fact you can contact through whatsapp

no room service or vending machines

room was perfect for my needs, i loved the shower with the overhead showerhead, and they had room service which was perfect and so good

some room service trays left at our door when we checked into the room

didn t have room service would have liked breakfast in room

food was amazing room service staff where

they have a car park underground so i wasn t worried about my car, and the hotel had a 24/7 room service and food, this was good when we were hungry late at night, thank yous all for making

breakfast was lovely and also room service came up within 15 min

lack of food late in the evening and room service was disappointing

how some of the staff were giving me looks etc because i am young and was on the 20th floor even room service when they realised i wasn't an older person changed there tune however the younger

staff and room service we had a very hygienic room and it was nice and clean