very clean rooms. the breakfast was very good.

breakfast in the morning was basic, but yummy and much appreciated

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but gave her $20, for which she was very grateful)

day we left, we did not get our breakfast, we left at 6 am

the restaurant, bedroom and the breakfast

spring waters in the swimming pool.

pool, wasnt that clean, but again for a spring thermal water, i guess it was normal.

the thermal pools were very wonderful and there is a great little swim-up bar in one of the pools that plays music while you're out there

well equiped gym, nice pools, bars and restaurant

like the big thermal pool to catch the sun

free breakfast was pretty good, with large servings

very helpful staff, clear space, amazing pools, fantastic nature, very good breakfast.

the breakfast is essential

staff is really nice. location is nice too. no hot water good breakfast

natural pools very nice and you can use them the total night if you like

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

very friendly staff, great location, traditional breakfast

hotel had enough parking spaces

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

extremely comfortable bed and excellent breakfast

delicious custom cooked breakfast served on a lovely patio

he was extremely pleasant and conversed with us over our wonderful breakfast

a little expensive. breakfast couldn t be served earlier before i left :/

we reserved the jacuzzi everyday, had room service when it was raining and had a lovely time

the food was excellent, including breakfast which was included with our stay

was very poor, breakfasts as well as all other options in menu

clean, very friendly staff and nice breakfast

sufficient gym equipment

he even arranged room service for us when our baby fell asleep before we could go to the restaurant

pool, local produce, unique rooms, great people, lots of wildlife (frogs, birds etc (+) they have a 'poza' which is a natural pool (though theirs is sort of man-made) in the river for swimming in and some inner tubes which (+)a nice playing area and most importantly - has access to a true paradise in the form of a natural pool area from the nearby river, you can spend days there if the weather is right (free of charge) (+)the rooms were amazing at night and the natural pool was great! (+) the natural pool was a highlight for me (+)environment, the natural pool and the possibility of walking in the forest of the property (-)restaurant and natural pool are some distance away from the main hotel (+) the natural pool was fun, but the whole area could use some love (broken chairs (+)natural swimming pool/swimming hole

rooms were very very basic, not even a lamp by the bed and they said there was a mini bar which was in fact a small counter in the corner but no amenities such as tea, coffee, water,

there is a bar restaurant behind this hotel

the breakfast could have been better, the bathroom was tiny.

must think about cooking dinner (the place has a shared kitchen and dining area) when the next-door restaurant is closed (at 6 pm within the week) (+)fantastic views. very quiet area. great amenities in shared kitchen space. (+)the balcony and view. spacious room and shower. well equipped kitchen downstairs. (-) the kitchen needs basics like salt and pepper, some herbs and spices r, a toaster, and a new frying pan (+)views were amazing and the place was clean and the kitchen that was shared between three rooms was quite (+) also the kitchen is shared as well as the balcony

the pool was clean and at a lovely temperature, cool enough to be refreshing but warm enough not to

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

very good service and breakfast

the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we could shower before

the swimming pool is sparkling and very clean indeed

beautiful pool

lovely rooms, pool, grounds and staff. really enjoyable couple of days.

breakfast was also really nice

pool was great, view beautiful

good breakfast

they were always willing to help and were amazing with our kids

fireplace in the casitas - very nice for kids even when they'

more activities for kids

lovely breakfast, cloud forest was great, we saw lots of birds and wildlife.

breakfast was amazing delicious, locally sourced food we really enjoyed the night

they even have a floodlit football pitch by the restaurant for the kids to play at

parking lot was a bit too far away but it was ok because they gave us rides up in their golf car

the pool was a really cool set up with half cold and half warm water

easy place to be with kids

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

breakfast was so delicious and

pool is nice and cold after a warm day

we had breakfast every morning by the pool and hearing the birds sing

giovanni the owner assisted us in booking tours, spa etc

great breakfast and excellent host

regarding room service,

no room service but a lovely restaurant and pool

they also provide room service, so we could eat on our balcony looking out to the forest whilst our baby was sleeping

room was amazing, breakfast at the restaurant every morning was delicious

we saw lots of wildlife here too which my kids were pleased about

breakfast was great but you should also try their dinner menu - everything we tried was delicious

limited food options for kids for dinner

comfortable with kids

easy parking

super breakfast

the breakfast is very delicious

there is also very nice garden, we had our breakfast there and it was delicious

the owner was very friendly and prepared a delicious breakfast

breakfast was super tasty

they said bar is closing at 11 and music will be shut down

hot water in shower, bar onsite, and super market across the street

some communication problems because we were not in wifi so we had to wait to check in.

the free to use laundry room was great

very peaceful and quiet, super clean, excellent breakfast. very good value.

they let you use their refrigerator and microwave that s in the kitchen any time they made a fresh breakfast every morning eggs, sausage, fruit, rice and beans,

we needed to do laundry, and were offered the properties laundry facilities without charge

breakfast is served in a covered outdoor kitchen and is delicious

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

min) outside of la fortuna what was good because therefore

breakfast was ok, nothing special or abundant but in line with other similar places we stayed

large common area and kitchen with many appliances

great kitchen to share

great breakfast too

didn t change my towels nor my sheets or bring paper towel, they didn t have a room service or maybe i had to request it, i wasn t sure

- super fast room service - nice pool and seats - very good breakfast - super convenient location to access

staff very professional and kind from front desk, restaurant and room service

breakfast was delicious

fantastic base for arenal visit, beautiful rooms and lovely pool area super breakfast too!

the accommodation & grounds. lovely little bar with friendly staff.

we had to ask to get help to carry our bags to the unit, which is a good distance away from the parking

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast and bar is fantastic for a

no spa and jacuzzi for me. my husband does not care of it...

the lovely restaurant and outdoor bar will serve you promptly and the drinks are to die for

the kitchen was like a dungeon. bedroom had a musty smell

location in less desirable spot. parking is down the street. breakfast included sliced hot dogs.

parking was in a locked lot about a block away

location is good. the price i paid was value for money. wifi was decent.

also they have a share kitchen and groceries store are near

room service every

the wifi didn't work great in our room, but we were at the other end of the complex and this wasn't a

great reliable wifi for working

the only thing my family complained about is the wifi

amazing view, beautiful property, safe parking.

hotel was very clean, we had room service everyday

breakfast delicious

seemed more like a water feature for dining room than useable pool

comfortable rooms, great ac, hot water, stable wifi, and friendly staff

good location not noisy at all, small but refreshing pool and great restaurant!

we loved our cabin and the pool

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

cluded) was very good

so comfortable - and breakfast waa wonderful

our children loved the pool and the walk down to the river

daily room service

staff, very comfortable rooms with coffee makers and these little coconut cookies that my kids have mowed through

parking spaces are somewhat limited but the staff allowed me to park my vehicle within the internal

super strong wifi, great ac, smart tv, daily room cleaning

walls are a little thin, and no shampoo or conditioner. wifi can be a little spotty.

also there is a picture of a kitchen on booking

the laundry service was very fast

couldn t use anything from the kitchen or microwave

sorted laundry and transport for us

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay 5$ per day,which is very clean,staffs are so nice ,they have a roof top area

i would highly recommend visiting as the waiter is exceptional, offering room service and is super polite, plus the food is delicious

daily room service

the restaurant patio is very cool. nice pool area.

we ran into an issue with a parking ticket and they went over and above to help us out

pool table, beautiful restaurant, where they use bananas to attract birds

parking for a fee, free wifi

excellent facilities. shame we didn t see any sun to make use of pool.

the bar was not open throughout our stay despite stated open hours.

services proposed like laundry (9$) and the food is proportionally a bit expensive compared to what you would expect given (-)suggestion i would have is maybe offer a free or cheap way to do laundry (+) laundry (+) reception happy to book activities and arrange laundry for you but we found at a slight premium so went into town to book ourselves (-) think if someone left all their laundry soggy and damp for days (-) there was no laundry equipment like a washer & dryer (-) towels smell a bit gross like laundry you left wet for way too long before drying it (-)staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service etc

no water station and wifi didn t work in my private room

it means that you have to use whatsapp or something like it to contact the front desk or to order room service or for housekeeping

no room service, limited pool bar hours

telephone in room for room service or in case of emergency

loved the grounds, pool, people who worked there, room, excellent food and room service!

no room service, limited pool bar hours

we had room service and fresh towels every day

the view of the volcano across the swimming pool is priceless

wifi in the cabin was not the best, but at reception worked perfectly

amazing breakfast

the breakfast was delicious

breakfast could be better the water tap in the bathroom was dirty no wifi in the room

the breakfast was great, they give you 3 options

wifi doesn t work

the restaurant had excellent tico breakfast, we had supper there also and felt it was a good value

good wifi

the breakfast was delicious

loved the staff, the private little pool in the room and the breakfast

breakfast was good

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

poor breakfast, especially for vegetarians breakfast was subpar

the food and room service was good

the made-to-order breakfast was exceptional and we loved the night frog walks

private parking and close to fortuna waterfalls and cerro chato

with fixing some slight details

the pool and jacuzzi were lovely

the parking is a bit tight but great that you can park right next to the cabin

secure parking available at the premises

kind and send you recommendations for anything you might need while in la fortuna

cabanas were nice, it was great having a shared kitchen and nice to cool down in the pool

had breakfast delivered one morning and it came on time as scheduled, was hot and good