they said bar is closing at 11 and music will be shut down

hot water in shower, bar onsite, and super market across the street

big, clean swimming pool

huge room, safe parking, good restaurant.

parking available

check in was efficient, restaurant was surprisingly good, ample parking

improvement to be made for breakfast that should start on time in order to avoid running to go for a tour starting at 8am

pool was great, view beautiful

the on-site infinity pool is stunning

hotel could do with a permanent bar person as we were often waiting around to be served

nice swimming pool

very beautiful place , loved the breakfast too .

jaime (james) is the main bar tender and he has skills

the pool facility was lovely and the gym was well equipped

staff, lots of nice touches in the rooms, spacious grounds, great breakfast, very quiet, good air

have provided some feedback directly to el lugar, about changing a couple of things during breakfast to improve the customer experience

breakfast too cheap for the price missing indications panels to find paths because big surface of

he even arranged room service for us when our baby fell asleep before we could go to the restaurant

breakfast was delicious!

food breakfast was oke and they have their own tilapia

the breakfast could have been better, the bathroom was tiny.

rooms were very very basic, not even a lamp by the bed and they said there was a mini bar which was in fact a small counter in the corner but no amenities such as tea, coffee, water,

must think about cooking dinner (the place has a shared kitchen and dining area) when the next-door restaurant is closed (at 6 pm within the week) (+)fantastic views. very quiet area. great amenities in shared kitchen space. (+)the balcony and view. spacious room and shower. well equipped kitchen downstairs. (-) the kitchen needs basics like salt and pepper, some herbs and spices r, a toaster, and a new frying pan (+)views were amazing and the place was clean and the kitchen that was shared between three rooms was quite (+) also the kitchen is shared as well as the balcony

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

very friendly staff, great location, traditional breakfast

hotel had enough parking spaces

breakfast was tasty, with fresh local options, and we enjoyed seeing exotic animals around the

place is actually hot springs/swimming pool/picnic area

very quiet and peaceful good hot springs and pool the restaurant in the area is good!

staff is really nice. location is nice too. no hot water good breakfast

the pools are dirty looking, we understand the colour is because of the minerals but there was clumps

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

well i do not like the wifi to poor, no good reception in my room. ud83eudd2d

breakfast in the morning was basic, but yummy and much appreciated

- there was wifi - there was a tv

staff, clean facilities, great breakfast

there is also very nice garden, we had our breakfast there and it was delicious

the breakfast is very delicious

breakfast was super tasty

the owner was very friendly and prepared a delicious breakfast

5 year old so little kids definitely require constant attention if you're up for it

gem, beautiful location and facilities, very friendly staff and an excellent breakfast

super breakfast

limited food options for kids for dinner

kids enjoy a play room

our grandson really enjoyed the pool and the playgrounds lots of outdoor space and a good breakfast

gem when it comes to what you get included in the room rate; motel style parking in front of the room

car parking in front of the room which is secure due to a gate and patrolling staff

place to stop on the way to the caribbean with kids

fantastic amenities; pool, games, restaurant, outdoor area

clean place, private parking behind gate for our car,very good breakfast.safe for the night

breakfast approach

excellent price value. aircon. good bed. large tv. parking just infront of room.

room was quiet with covered parking and free on site breakfast the team was extremely helpful and the location was very secure

the 3 options given for the breakfast, i thought it was great .

we reserved the jacuzzi everyday, had room service when it was raining and had a lovely time

espresso coffee machine was available but not offered in the breakfast menu

restaurant on site is delicious and the swimming pool is gorgeous

breakfast was delicious

was very poor, breakfasts as well as all other options in menu

the breakfast was delicious and beds were comfortable

the owner is very nice and prepared a breakfast for us to have on the rooms own spacious balcony with a view into the green

the rooms are big and have a luxurious terras, where you can eat the perfect breakfast they serve

breakfast was simple and delicious

also, breakfast was served to the room and we were able to to enjoy it sitting in the balcony

location, breakfast, secure parking. carolina is such a kind person!

room was clean and breakfast delicious

very limited secure parking

clean, well maintained rooms. breakfast patio

great breakfast

the pool was good for the children and to cool off

our kids were delighted with the pool, with nikki the dog (and the bunnies and parrots

nice pool and sweet dog

the hotel is very close to the airport and has a secure parking

we didn't use the pool, but it looked very clean

great breakfast, beds were fairly comfortable

beds were comfortable, shower was hot and wifi was decent

breakfast is simple but very tasty, enough to start the day

the wifi was good

good hot water and good wifi

it had very good breakfast and parking

the breakfast is great and they are very helpful anf friendly

th free shuttle to/from the hotel) and to adobe rental car company

private parking inside the yard

close to airport, lovely owners, great breakfast!

was so friendly, brought us room service upon arrival, greeted us at the hotel pool and turned on the pool lights for us even

i have never been asked to provide my passport details for check-in at the parking space in the dark in the drizzle

wifi was a little slow, but we didn't need it for our stay so we weren't too upset by that

very relaxed and comfortable with a nice bar and restaurant

a generous breakfast included

wifi worked fine

was great, communication was amazing and we were able to get an early check in

fast, reliable wifi

wifi was fine and the room was overall clean

restaurant food options limited to small menu of room service items.

room service was prompt and the breakfast was great. see you again in 2 weeks!

room service we ordered 2 cocktails with dinner and the quality was quite poor - margaritas made

stayed 2 different times and was over billed the second time to cover possible room service

the room service menu could use more options

you could have room service from denny

the smell was horrible. there is no room service.

would have liked a warning that there is no room service available.

manager refused room service to bring any to room despite my offer to pay

thing to note is no room service; food places across the parking lot though and can deliver

location, cleanliness, and great food with room service!

tv was useless to make it work you had to call room service who had a special remote

room was very bare, with only a room service qr code that didn't work

room service was exceptionally bad

staff wasnt nice the shampoo and conditioner were empty i asked to change it the room service brought only shampoo i paid too ich for this property and i think it wasnt worth it at

we ordered room service and the pizza was pretty expensive but not that good, too much cheese.

the rooms are spacious

ntinental breakfast and room service) was good and reasonably priced

upstairs w/ unbearable noise ordered room service and food was really poorly made, very salty could not

we used room service twice for meals. very satisfied

we ordered room service and the food was delicious. pretty grounds. friendly staff.

24hr room service would be a plus

the room service took a long time to arrive

the 24 hr coffee shop and room service was great. beautiful property.

we were there on easter and they had activities for the kids, dj at the pool, great drinks

the restaurant on site was great and the kids enjoyed the pool.

free wifi

wifi was not stable, so my online meeting experience was awful

room, restaurant and bar on site, nice grounds and pool

the restaurant on site was great and the kids enjoyed the pool. (cold though) (+) my kids loved the hotel cats (-)shower temperature right was hard and unsafe for young kids (-)the room was on the smaller side for two adults and two kids (under 3). (+) sat out in the sunshine with a drink while the kids swam the evening before our flight (+) let's say efficient enough but there is also a nice clean pool for your kids to cool off if necessary (+) it has a swimming pool which is good for relaxing (aldo with kids) (-)small room for 2 adults and 2 kids trying to pack up after a lovely vacation (+) the hotel grounds are very nice and it has a small pool that was sufficient for the kids (-)slow airport pickup, which was disappointing after a 24 hour journey and travelling with kids etc

staff super accommodating. beautiful property. lovely pool and room

pool areas was nice as well

pool needed work.

pool was a hit with the kids

first stop off from the flight with young kids

room service was quick and delicious

huge pool, large rooms and don't forget it has a spa to get a massage after a long vacation hiking

spa experience is exemplary

is no gym, no spa which is why we booked the hotel the breakfast buffet was very basic, they had no

the spa service

for room service was excellent, and the front desk s communication was helpful, prompt and delightful

for our flight- restaurant, coffee in the room, hot water, ac, airport shuttle, gated access, parking, efficient check in/out, good connection wifi, even a tv

beautiful gardens and the kids loved the pool

provided two towels for four people (2 adults and two kids) even though we full claimed kids/included them in our reservation

shuttle ran well too

there's lots of parking space if you have a car

the breakfast was amazing

stay, close and food is great value and cheap, the pool was great

staff not the friendliness, food services during the day, it was isolated in a neighborhood, a bar and food services available for quests because of

there is a pool, a game area where my teenage kids could play pool and a restaurant on site

we also loved the warm pool

food it is a very simple for 5 stars wifi must pay

we also enjoyed the pool, soccer field, and nature trail as well as just walking on the road outside

there is so much to experience and never a dull moment between the thermal pools, regular pool, nature walk through the forest, animals, soccer field etc including a

breakfast was great and many options to choose from

some communication problems because we were not in wifi so we had to wait to check in.