parking is a bit of challenge.

comfy pillows, excellent breakfast, and friendly staff

great breakfast

location, breakfast, secure parking. carolina is such a kind person!

the breakfast was excellent, and the bed was very comfortable

beautiful garden. wonderful breakfast. great hostess

garden with hammocks and trees, pretty close to the airport and very nice owners, breakfast and shuttle to the airport were included

private parking inside the yard

it had very good breakfast and parking

the hotel offers free wifi, complimentary breakfast, and free transportation to the airport

the 24 hr coffee shop and room service was great. beautiful property.

24hr room service would be a plus

the room service took a long time to arrive

we ordered room service and the food was delicious. pretty grounds. friendly staff.

ge buffet spread) - really well set up, and great for the first night in a new country

stayed 2 different times and was over billed the second time to cover possible room service

same for the two women who were managing dinner orders, drinks, the bar and room service

room service we ordered 2 cocktails with dinner and the quality was quite poor - margaritas made

room service was prompt and the breakfast was great. see you again in 2 weeks!

the room service menu could use more options

great location, very friendly owners, delicious breakfast

great breakfast also included

on previous visits, but if you want a relaxing place to wind down before your flight, with good wifi, a room fridge, coffee maker, and plenty of room to sort out and pack you bags, then this is

we loved the view from the terrace, and breakfast was wonderful

they made us breakfast and took us to the airport at 5am : ) will definitely be staying here in the future for

smells, poor value/expensive price, old noisy a/c system, ugly layout, safe did not work, no room service, no market store

thing to note is no room service; food places across the parking lot though and can deliver

manager refused room service to bring any to room despite my offer to pay

i would have preferred some simple room service since we had to get up so early but the hotel did not offer this

the smell was horrible. there is no room service.

pool area with lovely views

they also have a good parking lot to exchange rental vehicles and a fine restaurant

very nice, bed comfortable, shower nice, room clean, quiet, staff friendly and helpful, free parking, and easy to get to from airport

t 1 every hour

hotel with prompt airport shuttle service

the main restaurant was either closed or booked privately, meaning we had to do room service or go outside

room service sometimes forgot to replace towels and did not restock coffee

was almost like a self service hotel and it didn t offer non of the comfort booking shows, like room service, kids friendly, etc, there was no place to have hot water for a tea after 8 pm and if

a bar, closes early so if you are flying in at night dont necessarily expect to get to eat

we called room service, lady on the phone was quite rude and short with us other than this we had such a

secure parking is provided and the san jose international airport is conveniently close

they kindly took me to the fitness centre and airport, which was lovely

e host) deserve the highest rating

the view of the golf course was great from the foyer and from the room

staff, available as we arrived from the airport by car to enter the parking area, comfortable spacious room, not far to walk to convenient restaurants, pretty view

ntinental breakfast and room service) was good and reasonably priced

the rooms are spacious

we used room service twice for meals. very satisfied

had the one-bed suite) and we enjoyed the restaurant as well as the room service

clean room, great bathroom, fast room service

nice big clean room, my kids loved the hotel, even the mini bar is reasonably priced

it s location is in a very upmarket area of san jose with a beautiful view over the cariari golf club

the wifi was patchy

i wish we had stayed longer to try the pool area and breakfast

the pool looks like something you would see at disney world and the house is on a golf course

wifi ok

no ac, only fans and wifi was not working in the room

value close to the airport with secure parking

close to the airport. very roomy. nice kitchen facilities.

wifi is great when you connect to 5g

shuttles every hour from the hotel to the airport, 24 hour room service, fresh cookie on arrival and a smile from warm

room service was expensive and mediocre

this is also true at times for room service

very clean , lovely beds , room service and breakfast excellent

was a tray with a big pile of dishes on it, apparently from the previous occupant who ordered room service

room was very bare, with only a room service qr code that didn't work

room service was exceptionally bad

staff wasnt nice the shampoo and conditioner were empty i asked to change it the room service brought only shampoo i paid too ich for this property and i think it wasnt worth it at

tv was useless to make it work you had to call room service who had a special remote

location, cleanliness, and great food with room service!

unfortunately the phone did not work, which made it impossible to call the front desk, room service, or get a wake up call

room service food and pizzas good

room was great, room service was good, the restaurant was great and the facilities were awesome

no room service steam room closed

lastly, room service trays and leftover food from other rooms were left in the hallway for over 24 hours

room was very comfortable, wifi great, and breakfast was amazing

there are only 3 parking spots

the pool was nice and big and very refreshing

comfortable bed, excellent breakfast and most of all the staff were so welcoming and friendly

loved the place, nice swimming pool, breakfast in the morning served outdoors, refrigerator to store drinks and food, nice room,

breakfast is simple but very tasty, enough to start the day

great breakfast, beds were fairly comfortable

beds were comfortable, shower was hot and wifi was decent

location, such lovely ladies they are so kind and happy to help, breakfast was excellent we were full up every morning, and the room and beds were so comfortable

i liked the friendliness of the staff, the rooms, the location, and the breakfast!

hotel was nice quiet location, and the room service was excellent.

breakfast with local dishes, comfortable accommodations, room service from the hotel restaurant

be sure to pull it up with a wifi connection before you go

love that they had a great little playground for kids too

tile around the pool is very slippery when wet and our kids fell multiple times, and i almost fell once

was great, communication was amazing and we were able to get an early check in

wifi was fine and the room was overall clean

fast, reliable wifi

wifi worked fine

husband collected the hire car easily the next morning while we swam in the pool

staff super accommodating. beautiful property. lovely pool and room

the beds are comfortable, it also has a nice pool and the garden is very beautiful

pool was a hit with the kids

pool was a hit with the kids

did not advise me not to stay underneath the bar with my 4 year old

slices are not safe for kids

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

slices are not safe for kids

had a gorgeous view, and the room itself had a lovely patio with a table for nice breakfasts or room service

had to walk to reception to order room service

meals and dining room service- very good

thanks for the extra modem when the wifi went down

the spa and treatments were a wonderful extra luxury

staff was not so friendly at the restaurant, front desk and room service

the restaurant food was not good. we got room service for dinner and everything was pretty bad.

curtains cutting out the light were excellent, the shower was big and hot water was plentiful, room service was extremely good

dinner and room service menus are limited, too fancy and too expensive

the time for room service

rooms are modern and comfortable and the room service food was top notch

was terrible from the restaurant via room service, but all of the other food we had ie pasta, breakfast, nachos, etc were very good

excelente room service, el gym genial.

there was a misunderstanding on our room service order but when they found out about it, they took responsibility and decided to

the room service food was

for room service was excellent, and the front desk s communication was helpful, prompt and delightful

laundry service, reasonably clean rooms

we didn t use the swimming pool or need the parking area

thing but we were traveling with 4 kids and they were so grouchy and upset

we loved the restaurant and the shuttle was so amazing to have from the airport after a day of travel

called for room service, 2x and no answer

room service was also great

no invoice was delivered from any of the services required, besides the fact that once we called room service and had to recall to reorder again

contains four restaurants on site with one open 24 hours, 24-hour room service and a full spa and hair salon/barber

room service non existent, terrible, had to call millions of times

we enjoyed a few hours at the pool and also ordered room service for dinner which was affordable , delicious and arrived in 25 minutes

i like the staff the facility the food the service especially the pool and exercise room

wifi does not work for ipads & iphones and the connection is the worse i've seen it

pool area is nice and also recommend to go and train in the gym

they were doing construction to the bar and staffing was limited long waits for service

nice little pool which the kids enjoyed

ga mats

the garden with pool is a beautiful and well-kept jungle

the hotel is very close to the airport and has a secure parking

the property is gated and secure with parking

kids were running around screaming until late and it was hard to sleep

the restaurant was very good for a late dinner. breakfast was also good.

provided a laundry service in a very short space of time

location, secure parking, great breakfast

breakfast, which consisted of various cereals, eggs, rice & beans, plantains was nicely displayed

booked the junior suite on the understanding that the lounge/kitchen area was solely for us

the size of the showers and parking.

great staff and facilities. secure parking. best breakfast.

kids loved walking around hallways looking at all the paintings, statues, and decor

no elevator wifi was too slow

breakfast guy was super attentive and very friendly

there is a free parking as well

rooms with awesome beds, excellent service and very friendly staff, easy to find location, good parking space, yummy breakfast, very relaxing place

no pool

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

the housekeeping was well managed with room service every day

staff was very helpful, our breakfasts by the pool were quite nice, and parking was ideal

parking space is very limited

clean and friendly. the food was excellent. the pool area really feels like a fabulous oasis.

offers coffee and water all day in an outside kitchen

parking in back easy to access and secure

secure parking

wifi didn t work and we had to find somewhere else to work from every day

nice full kitchen

noise emanating from bathroom pipes and wifi could only be reached standing in front of the door, and no where else

comfortable bed with nice linens. great view as i had a corner room. room service was very good.

the air conditioning never worked. and the room service doesn t work late hours

we arrived at 9pm and wanted room service

room service was slow

coffee in room, 1 decaf no in room menu, or qr code for room service or restaurant

3 night and no room service

but everyone else is super nice, the waitress, the room service the breakfast staff

rooms have a coffee machine however there was no coffee left nor sugar, i called room service and they only provided decaf coffee and no sugar also the pool was extremely cold and

restaurant closes too early and there is no room service after hours either

room wasn t so clean and when you call room service or the front desk, it takes a long time to get an

breakfast is homemade & wonderful

of parking and bell service was lacking as well

on top of that, the gentleman helping with parking was very service oriented, being helpful and upbeat with our luggage and parking

pool is very nice

the pool was a bit filthy, looked like under-maintained, probably not many guests use it.

there isn t a room service, so you need to go down and get food

no storage space and no room service

no room service and very poor menu in restaurant

we ordered room service serval times during our stay because the restaurant food was really good

the property offered easy and free parking which was helpful and well located near the highway.

we had breakfast and ordered room service one night - very delicious

in the bathroom, insufficient pressure in shower, poor room service, quality of food and general quality of room

no mini bar as advertised, some of the main ceiling lights didn t work and it is located far from

swimming pool superb

big, clean room with a balcony overlooking pool. great staff and beautiful property.

friendly staff and room service available as well

balcony adds great value, everything was clean, room service and a restaurant add comfort for a stay after or before a flight, the staff was very

very clean, excellent staff, nice gym, delicious breakfast, quiet room, safe parking, good price

they have a gym which was great

very clean, excellent staff, nice gym, delicious breakfast, quiet room, safe parking, good price

the breakfast was just a small plate of fruit and a coffee.

the continental breakfast was wonderful with fresh bread

breakfast was sliced fruit and biscuits with jam which was adequate for one day

wifi was good

in house restaurant, excellent breakfast

was so friendly, brought us room service upon arrival, greeted us at the hotel pool and turned on the pool lights for us even

on arrival we were able to get our room with an early check in at noon

we had an early flight, so the breakfast to go is a nice touch

easy parking

smelled musty, wifi was horrible, no hot water the night i arrived

it was breakfast that won us over

breakfast was amazing

decor, lush gardens, very safe neighbourhood, delicious breakfast and excellent service from the friendly

breakfast is huge, but you can tailor it to your needs

breakfast was amazing but for a tall guy like my husband a bit on the smaller side but when asked

nice shower and a spa bath

they were so nice to our kids and have lovely dogs :) we had the dinner on site and it was delicious

breakfast, the best we had during our trip

that might be a disappointment if you are expecting that with kids

impeccable garden and all the beautiful flowers. indoor pool on the property. parking available.

mpletely raw burger, as if if was just shaped and put onto the bun,

bed, lumpy pillows, bad water pressure, no minibar, no soap bar, poor shampoo, expensive room

a small table for a laptop, or to eat food from room service.

room service menu is very basic. quite a small reception and lounge area but functional.

the room my bed the grounds the pool breakfast room service

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

bonus points for the nice pool/hot tub and the bed was so comfortable

be nice to maybe have someting like pancakes for breakfast too

staff was wonderful, breakfast was scrumptious. room was very comfortable and clean. ud83dude0a

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery store

the place and the pool and the room

our flight out of san jose was late in the evening and the owner agreed on late check out for $30 which made our last day in costa

i mostly enjoy the pool surrounded by gardens

kids included)

wifi did not reach to the deluxe rooms

the morning breakfast at the hotel was delightful

the staff, location, and breakfast were very good.

breakfast was made fresh to order

breakfast was also good

staff were very kind and helpful the breakfast to order was excellent safe place to park my car, and free of

was unable to reach room service or front desk

room service was very reasonable and the food was really good

on the room service/restaurants but we were on a travel budget so that is not a bad review on the hotel at

room service was prompt

the room was clean every day, staffs were friendly. room service was great

boutique hotel with a stunning view, beautiful gardens, awesome staff, and a really lovely breakfast

staff extremely friendly. free breakfast was outstanding!

breakfast was so tasty and they kindly cooked us dinner as well which was delicious

the gardens and pool are well maintained as well and the views are

lovely little salt water pool, though we chose to skip because we re were too tired from a long travel day

at breakfast no menu & difficult to understand the server, even though my husband speaks good basic

the typical breakfast, which is the only one included in the price, was delicious

breakfast was

the pool overlooking the san jose vally was spectacular

location just out of the city and with lovely views from the pool it was perfect for our last day and night before a flight

grounds, pool and indoor spaces

the breakfast was adequate but more than made up for by the astonishingly lovely gardens

the gardens were exceptional, the room was very big and spacious. breakfast was excellent.

spa was wonderful

i appreciated the gardens and birding. i also liked the gated parking lot.

the vibe is just right, they have great pinto breakfast, its super comfortable and clean, the staff is the sweetest, and its so so so so cozy and

parking is slightly out of the way depending on where your room is on the property

when we were leaving we asked to refill our water bottle and they sent us to a tap in the parking

very comfortable, ample parking, nice breakfast

is in a quiet area. very beautiful,.the food was excellent. plenty of parking.