the pool is lovely, and the breakfast and restaurant food is delicious

good privacy and swimming pool + spring good for kids and family.

very weak wifi in room if you plan to work remotely on your trip

parking onsite which was good

our kids had a great time, and my mom recommends to try message

regarding room service,

no room service but a lovely restaurant and pool

they also provide room service, so we could eat on our balcony looking out to the forest whilst our baby was sleeping

staff were so friendly our rooms were amazing the pools and water slides were super cool our kids loved

beautifully maintained gardens in a lovely quiet area good wifi excellent friendly staff

we reserved the jacuzzi everyday, had room service when it was raining and had a lovely time

was very poor, breakfasts as well as all other options in menu

beautiful pool, lovely tents, great bed

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

breakfast was delicious

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

we enjoyed cooking in the shared kitchen

the kitchen is well equipped and has everything you need to cook

good breakfast and very nice and helpful family

oom got cleaned) , good equipped kitchen, good and lots for breakfast if wanted, a little bit

welcome, kitchen facilities very handy, good breakfast in the garden, away from the town

- super fast room service - nice pool and seats - very good breakfast - super convenient location to access

staff very professional and kind from front desk, restaurant and room service

didn t change my towels nor my sheets or bring paper towel, they didn t have a room service or maybe i had to request it, i wasn t sure

also there is restaurant and bar from afternoon which have very good food and drinks

nice hotel pool

great wifi connection and a fantastic terrasse zits a bar overlooking the volcano

location is good. the price i paid was value for money. wifi was decent.

location in less desirable spot. parking is down the street. breakfast included sliced hot dogs.

is in the middle of the city center, which means is busy in the street and there is no parking space in front of the hotel if you bring a car, but this is compensated by the private

the rooms are large, the breakfast is good and we loved hanging out on the open patio with a volcano view

room service every

wifi cut in and out

they have a little pool

walls could hear the neighbours kids, tv and chat

located, great service, friendly staff, comfortable, clean rooms with nice small pool area with great views of

hotel was very clean, we had room service everyday

we all enjoyed our stay and the pool

location, super strong wifi and ac, great clean room, and the breakfast was an amazing bonus

breakfast was great

the breakfast buffet was delicious with lots of choice, and the restuarant and pool area was wonderful

we had to ask to get help to carry our bags to the unit, which is a good distance away from the parking

o far from lobby). shower water was warm but not hot.

hammock in the patio was great - kids loved it and so did i

the gardens are very nice, the happy hour and bar with music were fun, and the family-run staff were gracious and spoke good english

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

daily room service

parking spaces are somewhat limited but the staff allowed me to park my vehicle within the internal

good location and fair prices. parking possibility. nice welcoming staff.

the bed was comfortable, wifi was great and the included breakfast was the best way to start off the day

the wifi was the best we d had in costa rica

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

also there is a picture of a kitchen on booking

the laundry service was very fast

couldn t use anything from the kitchen or microwave

frumpy furniture, kitchen in room cannot be used, noise from street

daily room service

i would highly recommend visiting as the waiter is exceptional, offering room service and is super polite, plus the food is delicious

no spa or heated pool

pool table, beautiful restaurant, where they use bananas to attract birds

rooms including bathroom, had a little kitchen sink, clean, onsite restaurant with view of the volcano on a clear day and with delicious

breakfast was so delicious and

breakfast and evening were delicious

excellent wifi everywhere

great breakfast and excellent host

the wifi is perfect

cool place to stay with pool, nice bar and close to city center

and the bar provides cheap but really good food and drinks

the wifi worked much better here than the other hostels in costa rica i stayed at

staff did not show me any of the common area, where to store food or share wifi info upon check in

pool and bar area lovely

the breakfast

you can relax in a nice small pool or visit the river ~300m down the hill

breakfast and help with olanning

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

lovely pool hot shower had a hot tub on the decking helpful

it means that you have to use whatsapp or something like it to contact the front desk or to order room service or for housekeeping

telephone in room for room service or in case of emergency

no room service, limited pool bar hours

loved the grounds, pool, people who worked there, room, excellent food and room service!

the parking area did fill up but didn't seem to be a problem

we had room service and fresh towels every day

helpful staff and good breakfast

breakfast was awesome for the price paid. rooms were clean, beds comfortable, a/c worked great.

wifi not always stable

pool was closed for cleaning.

pool a few steps away

breakfast was good with multiple options

good breakfast and nice pool area

no wifi in the rooms. wifi in the pool area was poor.

very friendly and helpful staff and delicious

is not breakfast available, which is noted in the listing on booking

great breakfast and helpful staff

secure parking available at the premises

a family we re partying past midnight and then woke us again at 6am when they began breakfast

parking was a little tight but easy to make work.

were clean, well equipped and pretty big -nice pool and all around very cozy and artsy vibe -breakfast was good, homemade and healthy -at least three languages are spoken

g thanks!).

wifi didn t work in bedroom

the room was clean, everything was great, breakfast was excellent, and the location is perfect

with wifi but staff helped sort them

the food and room service was good

not enough chairs by the pool.

with fixing some slight details

a great pool and hot tubs close by the restaurant and bar area

weak wifi in our room but good at reception and pool area

daily room service was impeccable

sweet families making breakfast and dinner while kids played in the pool

used the laundry service, which was very expensive and not good

beautiful garden and relaxing pool/jacuzzi

every bungalow has its own parking and you feel the complete privacy just like your home

breakfast was good

poor breakfast, especially for vegetarians breakfast was subpar

loved the staff, the private little pool in the room and the breakfast

the breakfast was delicious

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

very private and very low-key, also love the room service had fresh sheets every morning and breakfast was

parking was included along with the reception had plenty of tour info

great anf helpful staff. good breakfast.

the breakfast was great and all the staff were very friendly

restaurant and bar staff were excellent, especially esteban

room service was nice

i would have liked more choices on the room service menu

room service was quick and really affordable

food was excellent--the buffet breakfast was exceptional, and dinner and room service options were delicious, quality and value for

perfect room service and a delicious wood fired oven-baked pizza

ople bused in) thermal pool, very small and crowded

the pools were lovely and great to relax at the end of a busy day

this is a public

4) was few meters away from parking lot and pool area at the same time

next to the pools restaurant had good food bar inside pools makes delicious drinks, try the pinacolada in a

-descent room service menu

room service was fast

room service options weren't that amazing

room service should go later than 10pm, and i would have liked to have a table to easy eat at in

no menu for room service on the room

lovely breakfast, lovely staff

loved the pool, the free breakfast was outstanding, the coffee was the best i had while in costa rica

you're not sure of your arrival time) you can logon their wifi when you arrive and contact them

far out of town, room was clean, hot spring pool was nice and warm, the view was amazing, and the breakfast was delicious

guests no wifi no hair dryer or even a water glass in the room owner too familiar with female guests

the spa experience was also very memorable and a highlight

they are well suited for kids

we ate dinner at the restaurant

the bar in the area served variety of drinks and dishes - all tasty

the pools were clean and kids enjoyed every bit

the pool was small, there was no amenities, the price of the room is over the top for what it offers

extremely comfortable bed and excellent breakfast

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

it includes a high quality breakfast

organizing activities, room service, and dinner reservations was effortless

excellent room service and breakfast

the restaurant was so good we ordered room service for dinner twice and ate in the restaurant once

- food, room and the view from the room, hospitality, room service, pools, drinks and the

the room service was exceptional

that the room service doesn t have a desert on the menu.

the bathroom was a bit basic. room service was overpriced.

anks, jose

reat for walks

they were clean and great) room service parking

well equiped gym, nice pools, bars and restaurant

wifi was very bad. breakfast was mediocre for this level

the thermal pools were very wonderful and there is a great little swim-up bar in one of the pools that plays music while you're out there

we had to constantly go to the bar to get ice

pool, wasnt that clean, but again for a spring thermal water, i guess it was normal.

room service was on point

loved they had free room service from the restaurant, the arugula and prosciutto pizza was incredible

staff was very nice and accommodating, especially when rains and you want room service or if you need a tour, a can or a covid test

also there were lots of ants in my room and in my kids room

breakfast was delicious and substantial

room service was disappointing

was on point, private pool was amazing, room service and laundry very much appreciated, restaurants were

the room service is exceptional

i spent most of my time in my room with beautiful room service and a yummy dip in my personal pool

you could choose between room service or 2 other restaurants and each were amazing

the food for room service was subpar. it was cold one time and soggy the other time.

room service

staff very helpful and friendly, especially from the bar and room service . big thank you

the breakfast was awesome

walking or call the front desk for golf cart transport to and from the restaurant, pool area, and parking lot

right out my back door but i will probably never go back because it was too expensive including room service 2 nights and a few cocktails right around $1000

room service was pretty fast

we ordered room service at night because it was raining, and the food was ok at best

the staff was very friendly, the restaurant had room service at no cost which was great and the food

need to make sure you ask for room service bc they'll only come every few days if not requested and really room needs to be swept

in the hot springs with the dj was fun at night and we loved the fact that we were able to order room service for a small fee on one of the rainy nights

the food in both the restaurant and pool bar is delicious and large portion sizes

thought that the property could have a small play center for kids and we did not like that not all the hot springs were not filled

we got day passes to the springs resort and spa and this was just down the road, so an awesome location for that

there is even a swim up bar next to the pool and hotsprings

d what you needed for them), and many other things

the room service breakfast was not good-cold eggs, burned bacon, and odd tasting toast.

restaurant menus, laundry, ice machines, how and when you could order room service, activities

food at the wet bar and the room service could be better

i loved that you can order from any restaurant to the pool and for room service