well equiped gym, nice pools, bars and restaurant

natural sauna, golf and gym made my days

natural sauna, golf and gym made my days

well equiped gym, nice pools, bars and restaurant

the thermal pools were very wonderful and there is a great little swim-up bar in one of the pools that plays music while you're out there

it includes a high quality breakfast

good wifi and big

we had a a great night's sleep and loved the breakfast next morning

lovely included breakfast

secure off-street parking

the restaurant, bedroom and the breakfast

staff, clean facilities, great breakfast

breakfast was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for

very clean rooms. the breakfast was very good.

well i do not like the wifi to poor, no good reception in my room. ud83eudd2d

we reserved the jacuzzi everyday, had room service when it was raining and had a lovely time

breakfast was delicious

the food was excellent, including breakfast which was included with our stay

clean, very friendly staff and nice breakfast

was very poor, breakfasts as well as all other options in menu

free breakfast was pretty good, with large servings

the breakfast is essential

place is actually hot springs/swimming pool/picnic area

breakfast was tasty, with fresh local options, and we enjoyed seeing exotic animals around the

good breakfast

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

very friendly staff, great location, traditional breakfast

hotel had enough parking spaces

he even arranged room service for us when our baby fell asleep before we could go to the restaurant

pool, local produce, unique rooms, great people, lots of wildlife (frogs, birds etc (+) they have a 'poza' which is a natural pool (though theirs is sort of man-made) in the river for swimming in and some inner tubes which (+)a nice playing area and most importantly - has access to a true paradise in the form of a natural pool area from the nearby river, you can spend days there if the weather is right (free of charge) (+)the rooms were amazing at night and the natural pool was great! (+) the natural pool was a highlight for me (+)environment, the natural pool and the possibility of walking in the forest of the property (-)restaurant and natural pool are some distance away from the main hotel (+) the natural pool was fun, but the whole area could use some love (broken chairs (+)natural swimming pool/swimming hole

rooms were very very basic, not even a lamp by the bed and they said there was a mini bar which was in fact a small counter in the corner but no amenities such as tea, coffee, water,

there is a bar restaurant behind this hotel

the breakfast could have been better, the bathroom was tiny.

the pool was clean and at a lovely temperature, cool enough to be refreshing but warm enough not to

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

very good service and breakfast

the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we could shower before

the swimming pool is sparkling and very clean indeed

must think about cooking dinner (the place has a shared kitchen and dining area) when the next-door restaurant is closed (at 6 pm within the week) (+)fantastic views. very quiet area. great amenities in shared kitchen space. (+)the balcony and view. spacious room and shower. well equipped kitchen downstairs. (-) the kitchen needs basics like salt and pepper, some herbs and spices r, a toaster, and a new frying pan (+)views were amazing and the place was clean and the kitchen that was shared between three rooms was quite (+) also the kitchen is shared as well as the balcony

lovely breakfast, cloud forest was great, we saw lots of birds and wildlife.

they were always willing to help and were amazing with our kids

more activities for kids

and young cows, and the lovely unusual chapel on the site was also a must visit very good breakfast and good restaurant for dinner and lunch

hideaway location , high quality guides , great reception team. breakfast superb.

good privacy and swimming pool + spring good for kids and family.

clean, comfortable beds, strong wifi signal, big shower with lots of hot water, good air conditioning

the kids rated the nachos in the restaurant the best in our trip

nice swimming pool but the bar wasn't always staffed

lovely breakfast and cheerful

breakfast and evening were delicious

giovanni the owner assisted us in booking tours, spa etc

my kids enjoyed the pool and the excellent wifi

the food was delicious, the pool area was beautiful and relaxing, and the natural surroundings made the place feel peaceful and

comfortable accommodations situated in a beautiful and tranquil forest, a stream, and a swimming pool integrated into the outdoor lounge area

no room service but a lovely restaurant and pool

they also provide room service, so we could eat on our balcony looking out to the forest whilst our baby was sleeping

regarding room service,

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

omipresent, no hassle high speed wifi was very appreciated

beautiful pool

breakfast was wonderful

nice swimming pool

lovely rooms, pool, grounds and staff. really enjoyable couple of days.

good breakfast

some communication problems because we were not in wifi so we had to wait to check in.

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

welcome, kitchen facilities very handy, good breakfast in the garden, away from the town

large common area and kitchen with many appliances

min) outside of la fortuna what was good because therefore

the rooms and shared space were really clean and nice, the wifi works without problems.

great breakfast too

didn t change my towels nor my sheets or bring paper towel, they didn t have a room service or maybe i had to request it, i wasn t sure

- super fast room service - nice pool and seats - very good breakfast - super convenient location to access

staff very professional and kind from front desk, restaurant and room service

we had small kids with us and we had a great time

hotel bar is only open from 3 pm

we had to ask to get help to carry our bags to the unit, which is a good distance away from the parking

wifi didn't work in our unit

plenty of parking for rental cars

the lovely restaurant and outdoor bar will serve you promptly and the drinks are to die for

wifi was spotty at times but only because they were recently getting it repaired

location is good. the price i paid was value for money. wifi was decent.

the rooms are large, the breakfast is good and we loved hanging out on the open patio with a volcano view

the kitchen was very small and seemed dirty

free secure parking

they offer a private parking space 5 minutes walk from the hotel

room service every

the wifi seemed slow sometimes

wifi connection often fell out

my kids liked the pools best

there were also sloths in the parking lot trees

hotel was very clean, we had room service everyday

nice temperature and generally very quiet, was that it was located right next to the restaurant / bar so it felt quite overlooked & there were no sun loungers to hang out on or to leave your

good location not noisy at all, small but refreshing pool and great restaurant!

it has one of the best restaurants and a great bar with lovely pool

our larger room was suitable except the wifi reception was not great

the breakfast was delicious

the breakfast

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

breakfast and help with olanning

anazing pool, hughe rooms

daily room service

beautiful view of the volcano very good breakfast spacious rooms, ac, wifi

wifi could have been a little faster.

limited parking and tight spaces - we had to park on the street a few times

super strong wifi, great ac, smart tv, daily room cleaning

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

couldn t use anything from the kitchen or microwave

also there is a picture of a kitchen on booking

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay 5$ per day,which is very clean,staffs are so nice ,they have a roof top area

telephone in room for room service or in case of emergency

it means that you have to use whatsapp or something like it to contact the front desk or to order room service or for housekeeping

no room service, limited pool bar hours

loved the grounds, pool, people who worked there, room, excellent food and room service!

very kind staff and our kids loved the pool

i would highly recommend visiting as the waiter is exceptional, offering room service and is super polite, plus the food is delicious

daily room service

big room, perfect kitchen, very pleasent staff

pool, right in the jungle, massive rooms, excellent views of volcano, chilled, laid back vibes,

ample parking

comfortable, nice swimming pool and chill out area, very nice staff, hot water, close to the center

swimming pool, very nice and friendly staff giving plenty of information about the area

wifi in the cylinder rooms was spotty at best which could be a little frustrating - but not the end

cool place to stay with pool, nice bar and close to city center

excellent breakfast burrito, fabulous pool, a little outside la fortuna, so not crazy

we had room service and fresh towels every day

there is a laundry service for 2,000 crc per kilo

the pool offers an excellent view of the volcano and you can also have great views and photos from the

liked the breakfast

the main road is pretty close and noisy. the wifi was not working in our bungalow

arty) breakfast

lovely refreshing pool that was very underused

the breakfast was good with different kind of options

good laundry service for 2000 colones per dry kilo

breakfast is good, and the staff were very pleasant

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

great breakfast

poor breakfast, especially for vegetarians breakfast was subpar

the breakfast was delicious

loved the staff, the private little pool in the room and the breakfast

the food and room service was good

wifi was very spotty, but worked well in the main building

breakfast was excellent with good variety and coffee/cookies on tap throughout the day was a hit

breakfast was great

the daily breakfast was exce

cozy cabin-style stay with great breakfast options, helpful staff, and a fantastic hot swimming pool

quiet location and breakfast that was included was wonderful

the pool, the cabin, the outdoor kitchen

staurants, breakfast spots, tours, etc)

the parking is a bit tight but great that you can park right next to the cabin

comfortable room, nice breakfast, very nice staff, safe parking inside, very nice looking complex

amazing breakfast each morning and great customer service from their staff

free parking spot

the place has excellent facilities, including a shared kitchen and laundry area

hotel with excellent location, staff very attentive, great breakfast and swimming pool surrounded by local plants and flowers