the pool area and the hospitality

tea and coffee available from the outside kitchen

grounds, sun deck is partly shaded, elevated, and great for watching birds great traditional cr breakfast includes a plate of fresh tropical fruit

the breakfast is that of travel commercial content

it came with a fully equipped kitchen and lots of linens

had a gorgeous view, and the room itself had a lovely patio with a table for nice breakfasts or room service

had to walk to reception to order room service

meals and dining room service- very good

i love the views from the room, the warm pool and the walks thew the trails to the hotel waterfall

breakfast was excellent. i liked the gardens, the cascada and de gotas.

nice swimming pool to cool off, lush garden, outlook deck to see the beautiful sunset, to do some yoga

nice pool and sweet dog

nice little pool which the kids enjoyed

the pool was good for the children and to cool off

ga mats

was so friendly, brought us room service upon arrival, greeted us at the hotel pool and turned on the pool lights for us even

it's a beautiful property with a parking lot protected by a gate

the wifi signal is not very strong so drops out a lot

cause of a thunder storm two days before), and there was no

the pool and grounds are very pretty, we walked the trails

tasty breakfast included

extremely friendly staff and the bed was comfortable. really enjoyed the breakfast too

beds were comfortable, shower was hot and wifi was decent

location, such lovely ladies they are so kind and happy to help, breakfast was excellent we were full up every morning, and the room and beds were so comfortable

bed comfortable and clean room, breakfast in the morning with sweets, toast and marmelade

room service was quick and delicious

ich was fully stocked) would only sell us wine or sangria

their web site touts four bars but actually only has one working bar and

very friendly and helpful staff, late check out was available for 20$

' and, oh yeah, the bar is very nice with a good wine selection as well

on previous visits, but if you want a relaxing place to wind down before your flight, with good wifi, a room fridge, coffee maker, and plenty of room to sort out and pack you bags, then this is

the rooms are big and have a luxurious terras, where you can eat the perfect breakfast they serve

great location, very friendly owners, delicious breakfast

breakfast was simple and delicious

we loved the view from the terrace, and breakfast was wonderful

was great, communication was amazing and we were able to get an early check in

wifi worked fine

wifi was fine and the room was overall clean

fast, reliable wifi

room service was exceptionally bad

tv was useless to make it work you had to call room service who had a special remote

staff wasnt nice the shampoo and conditioner were empty i asked to change it the room service brought only shampoo i paid too ich for this property and i think it wasnt worth it at

room was very bare, with only a room service qr code that didn't work

location, cleanliness, and great food with room service!

the rooms are spacious

food

upstairs w/ unbearable noise ordered room service and food was really poorly made, very salty could not

clean room, great bathroom, fast room service

over $130?! no room service, no amenities really.

for room service was excellent, and the front desk s communication was helpful, prompt and delightful

room was clean and quiet with a beautiful view of the pool

they had a small breakfast bar and option for egg omelet

nice enclosed area for kids to walk around

painless, the front desk person was very lovely and helpful, offering extra towels as we had 4 kids with us

my husband also enjoyed a dip in the pool

first stop off from the flight with young kids

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

the beds are comfortable, it also has a nice pool and the garden is very beautiful

our room was on the ground floor with a small terrace overlooking the gardens/pool

room service was prompt and the breakfast was great. see you again in 2 weeks!

restaurant food options limited to small menu of room service items.

room service and no bar

room service we ordered 2 cocktails with dinner and the quality was quite poor - margaritas made

same for the two women who were managing dinner orders, drinks, the bar and room service

they have a small but beautiful grounds, they also have a pool

kids loved having the pool room table at the back

there's lots of parking space if you have a car

me up for breakfast, helped me with the bus routes and even let me stay for lunch and use the pool even though i checked out, so i had a place to wait for my bus

parking was secured but very tight. breakfast was included but quite simple.,

i would have preferred some simple room service since we had to get up so early but the hotel did not offer this

the smell was horrible. there is no room service.

no room service or in-room menu for nearby restaurants.

lovely staff, huge comfy bed and handy setup with room service from the nearby restaurant.

smells, poor value/expensive price, old noisy a/c system, ugly layout, safe did not work, no room service, no market store

they were so nice to our kids and have lovely dogs :) we had the dinner on site and it was delicious

that might be a disappointment if you are expecting that with kids

the breakfast was excellent.

good place with amazing breakfast!

talk with our hosts, very spacious room, and very tasty healthy, selfgrown breakfast incuding selfproduced bread

wifi not so stable

bonus for the delicious breakfast and the timely airport shuttle to sjo

bonus for the delicious breakfast and the timely airport shuttle to sjo

hospitality, fast check in, secure parking

the hotel offers free wifi, complimentary breakfast, and free transportation to the airport

the breakfast was excellent, and the bed was very comfortable

good wifi and friendly staff

parking is a bit of challenge.

secured private parking

was a storm electricity went out for a while the ac didn't work so they offered us some fans and wifi and cable

so why are you available for kids

5 year old so little kids definitely require constant attention if you're up for it

limited food options for kids for dinner

comfortable with kids

kids enjoy a play room

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

did not advise me not to stay underneath the bar with my 4 year old

slices are not safe for kids

bar has an indoor playground for kids, which we had never seen before

there is also very nice garden, we had our breakfast there and it was delicious

the breakfast is very delicious

breakfast was super tasty

the owner was very friendly and prepared a delicious breakfast

landed at night after a long journey and berto picked us up and helped us order dinner for the kids

i would like to have spent another day there to enjoy the pool and hammocks and surroundings more

i mostly enjoy the pool surrounded by gardens

very friendly welcoming host, beautiful garden and pool nice breakfast

very peaceful grounds with a lovely, refreshing pool.

staff at reception, breakfast and in the bar were all very friendly and helpful, and the breakfast was very good

pool and gardens are lovely

they also have a good parking lot to exchange rental vehicles and a fine restaurant

the hotel grounds are very nice and it has a small pool that was sufficient for the kids

fantastic hotel and staff! restaurant and bar we're excellent!

hotel was nice quiet location, and the room service was excellent.

breakfast with local dishes, comfortable accommodations, room service from the hotel restaurant

rooms were spacious and clean, gym was functional just needed air con in there

room was great, big tub was nice for the kids, spacious, fridge, tv, ac -- all working, all good

the property is really nicely laid out with landscaping, a pool, and lots of amenities to make a relaxing stay

the 24 hr coffee shop and room service was great. beautiful property.

the room service took a long time to arrive

we ordered room service and the food was delicious. pretty grounds. friendly staff.

24hr room service would be a plus

the bar food could have been better

included parking is not that simple if other guests have bigger vehicles

great kitchen

the place was clean and had a living room, kitchen, room and bathroom

wifi ok

wifi is great when you connect to 5g

was almost like a self service hotel and it didn t offer non of the comfort booking shows, like room service, kids friendly, etc, there was no place to have hot water for a tea after 8 pm and if

room service sometimes forgot to replace towels and did not restock coffee

no answer at room service at 1am

rprisingly nice gym), pool and room service, but lower your expectations as it is not a 5* experience

we called room service, lady on the phone was quite rude and short with us other than this we had such a

secure parking is provided and the san jose international airport is conveniently close

it s location is perfect for playing golf , and the staff is wonderful.

hotel on golf course with lush green surrounding - atria, patios

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

they kindly took me to the fitness centre and airport, which was lovely

my kids

the site, with a view of the mountains and pool, is wonderful

wifi didn't work well in our room so we couldn't be in our room when we wanted to speak to friends

we loved the pool as well

nice big clean room, my kids loved the hotel, even the mini bar is reasonably priced

dinner and room service menus are limited, too fancy and too expensive

the time for room service

room quality, bed, breakfast, bar, room service.

15 percent charge for room service

room service did not have change but never returned with it nor the receipt

huge room, beautiful pool area, great spa, excellent room service, good margaritas.....

spacious room, great pool, good room service, friendly staff

good room service too

this is also true at times for room service

the installations excellent bed, tv, and room service the restaurant too and the people helping in the restaurant too

shuttle pick up from the airport was convenient, as well as room service after a long travel day

room was great, room service was good, the restaurant was great and the facilities were awesome

no room service steam room closed

room service food and pizzas good

we ordered room service one night and it was ok not really good

staff didn't originally know much about that, they were able to accommodate me and provide a good breakfast

the pool was nice and big and very refreshing

th jetlag) went in very early in the morning

loved the place, nice swimming pool, breakfast in the morning served outdoors, refrigerator to store drinks and food, nice room,

there are only 3 parking spots

the bar is impressively stocked; we've never seen such a variety before

only thing was the breakfast

the staff, rooms, facilities, and breakfast were fabulous

every area that i visited was spotless: our rooms, the salon, patio, walkways, and pool area

my daughter enjoyed highly the pool and popcorn in the salon

we enjoyed a few hours at the pool and also ordered room service for dinner which was affordable , delicious and arrived in 25 minutes

clean, comfortable, good decour, nice gym and pool, very friendly staff

the cake it was extremely dry so be cautious when you re buying desserts from the main lobby bar just make sure you re not ordering a piece of rock

parking

the breakfast is great the gym and pool area are top

a beautifully decorated, very well kept property, wonderful staff, wonderful breakfast prepared fresh with many choices

the gardens and pool are well maintained as well and the views are

the breakfast was truly authentic and super tasty and fresh

breakfast and dinner were both delicious

staff extremely friendly. free breakfast was outstanding!

room wasn t so clean and when you call room service or the front desk, it takes a long time to get an

restaurant closes too early and there is no room service after hours either

friendly staff and room service

due to covid restrictions, room service stops early.

3 night and no room service

room has everything you need,super comfortable bed,and nice grounds with cute pool

the person running the bar and restaurant very nice and accommodating

clean and modern room with very cozy bed, good breakfast

breakfast guy was super attentive and very friendly

they even accommodated us with an early breakfast because of our travel schedule

really nice villa, 10 steps from the swimming pool

we wish we could have arrived earlier to enjoy the pool during the day and maybe stayed and extra day

excellent breakfast

breakfast was realluy good. fresh and well prepared.

great food at restaurant and room service as well , beds are much comfortable and staff very kind and helpful

rooms are modern and comfortable and the room service food was top notch

my wireless room phone didn't work, so i had to go downstairs to speak with reception or ask for room service room service to bring food takes a bit too

excelente room service, el gym genial.

room service was fast and the the room service food was good.

my husband and i are vegan and i was pleased to see more food options in the room service menu

room service

called for room service, 2x and no answer

room service was also great

room service non existent, terrible, had to call millions of times

breakfast was always lovely

garden and pool was beautiful

swimming pool could be a bite warmer

beautiful space to read on the porch or swim in the beautiful pool

good breakfast each morning, always served with a smile

the kitchen has 2 small cooking ranges and stacked with adequate cooking supplies

was required to go through front-desk before entering / exiting the parking

wifi sometimes doesn't work well

process to get the gate to open and close to get cars inside and out of the parking area was

there were other kitchen tools, but i didn't have time to test them

we had breakfast and ordered room service one night - very delicious

in the bathroom, insufficient pressure in shower, poor room service, quality of food and general quality of room

big, clean room with a balcony overlooking pool. great staff and beautiful property.

got to enjoy the pool as well which as beautiful

swimming pool

location just out of the city and with lovely views from the pool it was perfect for our last day and night before a flight

the pool had lots of seating

breakfast was

the typical breakfast, which is the only one included in the price, was delicious

at breakfast no menu & difficult to understand the server, even though my husband speaks good basic