long time to get to use ,i did ask them where it was apparently a large order had gone into the kitchen before ours

it's nice hotel and my husband happy and my kids as well.

the odd night, very dog friendly (including in part of the restaurant) and increased number of ev chargers since our last stay (although there is a but

there was a large car parking area with ev charging points, however they hadn’t been advertised

bar food and atmosphere staff friendliness food great, clean everywhere and great

friendly staff great room service at 10pm was a great help after a long day lovely rooms

comfortable bed. great breakfast

stayed 2 nights at the village hotel chester the staff was really nice my kids messed up the room i spoke to a gentleman called donn he was so polite and professional and

great location for chester and the pool and gym facilities are lovely

easy check in and the staff were very helpful - excellent gym and pool.

a lovely clean, modern and very stylish hotel. bar food and breakfast were excellent.

no mini bar in the room lol 5 room service charge per trip

the excellent customer service and room service food

wifi shouldn't be restricted to 500mb

room - cosy, clean and very comfortable - pillows are amazing! room service & meal was lovely!

the cleanliness location parking fitness centre

overall good value for money. good wifi. very comfy beds

bar & restaurant staff absolutely lovely

the room was very good and the gym and fitness area was very well-equipped and with a jacuzzi, sauna and swimming pool

a good choice of food available in restaurant good breakfast the pool and gym were

i requested an early check in due to organising a surprise party and this was arranged

suite was luxurious and room service polite and helpful

so much a dislike but the room service was very limited

room service was excellent burger was awesome

i can think of other than better wifi, for some reason it was really slow which made working difficult

if it were not for that i properly would have been in the bar enjoyed

bar service was first class all through our stay and great prices too

very central in chester. the bar has a great band on a saturday night.

staff were friendly and helpful had early check in which was a bonus

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

the location was great, very central. staff were super and very helpful. nice bar too.

late check out option is great especial for us as we had been on a works wine tasting event and

top floor room had slanted ceiling so only ideal for short kids not adults

but when paying for a late check out, its usually for extra sleep time

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

wifi password not made available and internet signal very poor

milk & water was in the fridge, cookies in a jar

room service breakfast in bed should be an option.

room service was totally hassle free & easy

fabulous quirky apartment with 2 double bedrooms and 2 bathrooms, coffee maker, ice dispenser and laundry facilities, immaculately clean and friendly staff

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

needed a proper fridge/freezer in the kitchen and some more utensils

are no blinds on the windows and the spa room overlooks a busy shopping centre and walkway so people walking past can see directly in

only criticism is having a table and a mirror to do hair i had to pull the kitchen table to the plugs for

the hotel had a beautiful aroma, and because they were suites with sofas , dining areas, and kitchens, if we didn’t feel like going out, we could just stay in and chill

we got upgraded to the spa which was beautiful

manor was warm, very christmassy, all the staff were very friendly and helpful, we went in the spa for a couple of hours each day

ud83dude0d we only booked a basic room but were given a huge beautiful room 2 doors away from the pool

the kids loved the pool

wifi wasn't great

of introdution to hotel, poor wifi and tv reception, had to retune tv in 3 times

great swimming pool and a lovely well kept shady garden

listed as a family friendly place but no kids menu, and very few options from the pub menu in the evening appealed to my child

very clean. dog friendly. great staff. comfortable. excellent parking.

were put in between a big family so slamming doors and kids playing outside and against out door until around

very slow filling breakfast bar up

staff, loved the style of the hotel, lots of great work stations all over the hotel and its dog/pet friendly

the pool table

could hear music from the gym room was hot

comfy rooms and a good bar and lounge area. perfect location to see chester.

i did hear the gym music in the morning, but it wasn’t horrifically loud considering i was directly on top of

i loved the fact of how spacious our room was, the kids had space to be kids and werent cramped

kids running up and down corridors late at night and woken early every morning by noisy

room service was slow and never turned up once for water and ive to the room .

i can’t comment on the food as only a limited room service menu was on offer due to lockdown, but the available options via deliveroo were

fashioned but modern everything was - it was very family friendly and had a lot of space for the kids

staff were accommodating of post being delivered to the hotel, and i thought the room service was great

bar prices

staff friendly . lovely pool and spa. lovely grounds . beds were very comfy:

we looked at the spa which looked lovely although we didn't get chance to use it

really good parking area, plenty of spaces, good location, overall really good

food in the bar was very nice

, room ok with all in place such as toiletries bottled water, nice and clean, staff polite, free parking etc no issues observed would recommend

rooms clean, had room service meal nice, breakfast great

they have kids swimming lesson and kick you out of the pool

the bar staff were very smartly dressed and they helped with my husband's breakfast request straight

the pool was of a very high standard with added extras like a whirlpool and steam room

was very clean, good breakfast options, nice gym and spa

ce big grass area to play for kids) rooms were a good size

this isn't a kid friendly property, it's perfect for couples without kids or with older children

no dressings gowns yet they were advertised as being available

we required an early check in and they were very accommodating to this

of the staff were amazing, from checking in to the bar and restaurant staff they really went over and above to make our stay perfect rooms were lovely

the staff were fantastic from the warm welcome received when we first arrived to the knowledgable bar man at the end of the evening

friendly bar staff, best room, slant in the roof was cool. :)

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

bed was comfy and had everything we needed in the kitchen

the kitchen was functional, as was the bathroom and the shower was great, with plenty of hot water

nothing really apart from no plug in the kitchen sink

kitchen has everything you need apart from teaspoons

gorgeous, clean room with great kitchen facilities and plenty of room

live jazz music in the bar on the friday night

has residents bar and lounge

staff were very friendly , the food was lovely and young lady waiting on you and doing the bar was so lovely , the out side area was brillant well looked after and realy lovely with all the

breakfast excellent, room was big and very clean, spa bath was good. dinner was lovely

know) but it didn’t bother us too much as we had the games room to ourselves and it had music, pool table, darts and chess, table tennis, also a lovely little reading area, towards the end of

the bar served three types of real ale and lots of varieties of gin and there is a comfortable lounge

great for a weekend away with kids

great place, clean, excellent staff and a fantastic gym and spa

very quaint, relaxing and quiet lovely grounds, loads of parking.

good to have breakfast included. rooms comfortable and nicely furnished.

the food was great and as we were unable to make breakfast on 2 mornings they gave us a credit towards an evening meal

excellent accommodation. friendly staff. great breakfast..great food. nice bar and beer garden.

breakfast was superb

room in a separate building to the main bar and restaurant

absolutely gorgeous setting and lovely bar and restaurant interior

has ev charging which was essential as we have ev car

the ev charging for £15 was excellent and the pre booking of the ev charging was the main reason for

staff found my kids favourite toy he left behind

great location for us, very friendly staff, cheap price and late check out.

friendly greeting and helpful staff. great ev charging point right outside.

bar with all seating and tv’s which made great viewing for the mcr derby and the anthony joshua

the food in the bar and grill was exceptional, enjoyed every bit of it, please pass my compliments to the chef

the grill and bar were open, welcoming and the food was delicious, the chef went all out to accommodate special

bit of confusion about whether i had to wait at my table or go to the bar to order food.

was not approached at breakfast once until i was taking my last bite by any staff member for a drink order of tea and

were up too early for our flight so only had continental breakfast which was perfect for us

big room with comfy bed, breakfast was lovely and ideal location.

the room and stay was great, i would prefer room service though

negative points though: 1) unfortunately, since years, this hotel has problems providing wifi

comfortable rooms, decent breakfast and a reasonable price

only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before

beautiful building, staff all very friendly, nice bar and very clean rooms.

attentive staff & big room, room service was a nice surprise

use of extensive gym and pool facilities included

breakfast was wonderful

afternoon tea, restaurant food was yummy and spa bath was a great experience

steve in the bar manager in particular was extremely personable

beautiful location. excellent breakfast. bar area pleasant to sit in.

lots of free parking

bar bill was a little excessive but craft beer was delicious

of parking at property,pretty courtyard to relax in

room was very quiet and comfortable, good parking for a town center and early check in which was a

central location with parking, hassle free check in, gorgeous and comfortable room with traditional touches

restricted parking

clean, comfortable, great nights sleep , hosts and free parking taboo!!

breakfast good.

the bar is well stocked and offers a good selection of draft beers, etc

location, clean beautiful restaurant and bar area

very clean, in a great location, 15 mins from the airport, nice bar and nice friendly

a great little bar and breakfast was excellent

hotel with a cute bar area and dining room

location, friendly staff, lovely room, & highly recommend the breakfast.

wifi could at times be slow to connect but overall very good.

get wifi in my room, which is the first time this has happened in this hotel

dinner at 6:45 there was such a queue for drinks at the bar

fantastic breakfast

very welcoming staff. well situated. very clean. breakfast was very good food hot. thankyou

no bus service have to get taxi cause i had 3 kids ...

a very nice breakfast with plenty of choice.

menu very limited no room service no pool

poor selection of food available for dinner, especially for kids

we arrived early and the lady on reception allowed us early check in which was brilliant as i had my daughter

breakfast was excellent and plenty of choice

very convenient for the albert docks and i was leaving on a cruise ship from there also liked late check out and the food in restaurant was above

and bar staff lads was very kind and lovely people, i liked that the bar/food was still serving at 2am,

bed was comfortable and the staff were very accommodating the bar area was nice and they had live football on there too

the breakfast room in the reception area was bright and relaxed- a lovely sociable space with delicious

early check in given

breakfast was plentiful, warm and tasty

lots of restaurants and bar located near the hotel in walking distance

early check in and late check out