wifi not good at all

made very welcome by our host. fantastic restaurant. great location. convenient secure parking.

hotel was excellent the only small criticism was the parking was difficult to find

of parking at property,pretty courtyard to relax in

breakfast always excellent quality and service. parking available. close to town centre.

lovely hotel breakfast nice

central location. fabulous decor. spacious rooms. excellent bar and restaurant.

breakfast was delicious

breakfast on the small side only 1 sausage and only 1 piece of toast had to ask if you wanted more

very comfortable room, spotlessly clean . great bar . good location. super helpful staff

bar meals would have been better for us

the location, room, spa bath, food, friendless of staff and the log fire!

staff so efficient bar restuarant very nice and the staff serving you like a well oiled train, room very comfortable,

parking was rather full

beautiful location. excellent breakfast. bar area pleasant to sit in.

plenty of car parking

very spotless breakfast was lovely only 8mins away to the town centre all the facilities in the gym was 10/10 the pool area was amazing absolutely spotless cant wait to come back

swimming for kids after 4 we had booked a room with a view but there wasn t one

good location and great spa and leisure facilities

spa and pool were excellent

good parking, and good breakfast

was welcoming and clean, staff worked hard to enable safety due to covid , plastic shielding at bar for staff safety and visitors , food was out of this world great, bedroom clean and inviting

clean and tidy. good location. private parking.

tasty breakfast, really clean rooms, very hospitable and very kind staff

easy, secure parking

loved the hotel and spa really enjoyed the food everything was really nice and clean

spa was great however it would be nice if there was an opportunity to sit down outside as it was a

location quiet with well kept gardens, good parking large well appointed room with small

lovely location, great food and friendly staff. with fantastic gym facilities and swimming pool.

ample parking on site

we were in a room above a disused bar over the road

the young girl behind the bar was friendly and polite and the food was excellent

the young gent behind the bar was super helpful

breakfast, location, bar area with food. good prices for drinks and food.

the meals are very good, and the bar atmosphere was really enjoyable

the bar and restaurant were a really experience and pleasure to be in

couldn't eat in the restaurant and there was no room service for the 4 nights we were there

easy parking

comfortable and bar on site

lovely historic building, with beautiful grounds and plenty of parking and great location which was easy to access

gorgeous breakfast

lion is an exceptionally well presented pub with rooms - the bar area is very attractive and well stocked, the dining room is comfortable and airy and the

excellent accommodation. friendly staff. great breakfast..great food. nice bar and beer garden.

absolutely gorgeous setting and lovely bar and restaurant interior

good breakfast and varied dinner

location and cleanliness of the facilities. the bar in particular downstairs was great.

the staff and the bar downstairs

excellent location , friendly and helpful staff . clean rooms . allowed early check in

get access to the room you have to go to the bar first

murdered the karaoke downstairs in the bar but i cant complain it's usually me and the rooms are right next to the bar

the location, size, cleanliness, parking

secure parking

with all shops and restaurants in easy walking distance even for my mum aged 90 and free parking in the centre of shrewsbury was an added bonus

located in the middle of shrewsbury and included a parking space

good for parking and close to pubs

we had the room service on the first night, the meals were in cardboard boxes and we were provided with paper

the wifi was quite weak in our room

decent breakfast and efficient room service

wifi was pretty poor and the eye for detail around cleaning between guests.

room service

wifi was weak in hotel room but fine in communal lounge area.

the lounge was comfortable with a bar and papers to read

location with lots of parking

there was good free wifi in hotel 2

close to centre of shrewsbury. bar open until 10.45 pm ish.

parking was good. staff were nice. location was good.

the wifi is very poor.

hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated

the bedroom and golf

room service was also good

plenty of parking and the staff were welcoming

( golf tournament folks ) they were basically kept awake until early morning (+) lovely clean, airy room overlooking the golf course (+) the parking was very practical for both the hotel and golf facilities (-)the golf course was quite tricky but that is not a complaint-our golf was just not good enough. (+) set in beautiful countryside which has a golf course (+)staff friendly and helpful especially helen on reception room spotless and fantastic view over golf course (+) the place had changed considerably since my last golf stay in 2002 (+) dog friendly with direct outdoor access from our ground-floor room and lots of paths around the golf course for (+)breakfast in bed option, view over golf course, very comfy bed, lovely! (+)staff great nothing to much for any of them i like the hotel was spot on the golf course emaeld course was spot and buggies was always there clean and tidy like the hotel (+)room overlooked the golf course which gave us a lovely outlook

the gym nicely equipped and the pool a reasonable 20m

wifi - almost non existant in the rooms and kept cutting out

gym is not the best

there was no access to the gym or swimming pool which our group was looking forward too

bed was small and no swimming pool

charming victorian spa hotel. beautiful location and views. very comfortable.

the breakfast was extensive and included orange juice, toast and fresh croissants with a full welsh

one of the (small) gym machines was not working.

no late check out option

there is a nice bar area to sit in the evening

bonus of having free parking outside hotel

free parking. clean rooms. good breakfast. comfortable beds. good shower.

fabulous breakfast included

food was lovely staff were so helpful couldn't do enough for you sunday roast was excellent gym was good and also the pool and

spa facilities were great and restaurants were also excellent

the spa and gym also the breakfast

wifi struggled at times and i think the tv channel availability could do with looking at but as

the pool is lovely

the staff and room service are excellent and they just want to help in any way they can.

in was really smooth, although we couldn t check in until 3pm without paying extra for early check in, we were still able to check in and just get our keys so we could then leave the

would have loved to have been able to order room service from our room

breakfast was excellent fantastic service and setting

free wifi was good in my room. location was great for my travel plans. staff were friendly.

breakfast good.

the room was so spacious, plenty of comfy beds even the kids had a bed each

plenty of parking and the hotel ideally located for cars and the bonus of a park and ride across the

breakfast and evening meal excellent choice and value with kids

for families it was great, kids ate free for breakfast, welcome drink for them on arrival too

the food at the restaurant and at the bar were really good, room service and quality food

of a reliability issue with one of the ev chargers but the close proximity of the chargers meant we could watch for an alternative coming

location. good ev chargers.

there was a large car parking area with ev charging points, however they hadn’t been advertised

we returned late after a wedding reception elsewhere and they opened the bar again so we could wind down after

it's nice hotel and my husband happy and my kids as well.

wifi seemed to have a restricted upload speeds

the wifi could have been better.

so much a dislike but the room service was very limited

was perfect, the staff, room service, room, location and the cocktails were wonderful

no room service

staff were friendly and courteous in both the bar and restaurant

no lift for disabled wife and no disabled parking

i had a bar snack in the evening and a good pint of guiness

staff are all teenagers and just kids with not much customer service except a couple

was very clean, good breakfast options, nice gym and spa

very central in chester. the bar has a great band on a saturday night.

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started same time as checking

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

bar service was first class all through our stay and great prices too

the noise might be a problem if you have kids who go to bed a bit earlier

was there for my birthday, complimentary drinks and a late check out

for example the waitress also did the bar waited every table aswell as sorting cuterlery etc

30 am with kids partying on the landing

staff impeccable, from checkin/out to the bar staff

i looked for the wifi code in the room but ended up calling reception

wifi password not made available and internet signal very poor

milk & water was in the fridge, cookies in a jar

couldn t get room

loved the bath in the bed room and the whole room was just amazing! the bar was fab too just wow

needed a proper fridge/freezer in the kitchen and some more utensils

to the flamingo room so instead of the room & bathroom we also had a separate sitting room with kitchen facilities

spa room wonderful location convenient parking very clean lovely housekeeping staff wonderful

they have kitchen facilities and a beautiful bathroom

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

friendly bar staff, best room, slant in the roof was cool. :)

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

we required an early check in and they were very accommodating to this

bar staff very genial

free car parking and breakfast provided

the wifi was hard to access on the laptop but we resolved this

gym was great, steam, sauna and pool was all fab

was on my own with 2 kids and they changed my room to a downstairs room to make it more convenient for me with a buggy

the hotel is spotless family rooms were perfect and the even left some goodies and treats for the kids staff were very friendly also

staff, loved the style of the hotel, lots of great work stations all over the hotel and its dog/pet friendly

spacious lots of bits for kids games and books for adults to read and chill pool and table football quite space for adults to as

great facilities for kids

comfy rooms and a good bar and lounge area. perfect location to see chester.

only issue was that from 6am there was loud music from the gym next door which is part of the same building, which woke up both me and my partner

gym could do with some weights machines as well as cardio

fashioned but modern everything was - it was very family friendly and had a lot of space for the kids

with little kids, it would be helpful to be able to move it up high

our room service breakfast order was not collected overnight, and once we realised this we had a mad

kids running up and down corridors late at night and woken early every morning by noisy

comfy room, good wifi, shortbreads at reception a very nice touch

no room service if you wanted to order to the room

the price to pay extra for breakfast, breakfast should be included

kids loved the pool

i enjoyed the stay very much and breakfast, gym, and pool was great.

didn't use the pool facilities but looked very good

everything good except wifi

we wanted to order room service but the phone wasn t replaced or fixed, so had to go to reception to order food and

kids enjoyed it , staff friendly and

of parking; lovely big room and large bathroom; room was lovely, nicely decorated, warm and quiet

was fantastic was so clean and newly refurbished the family room we had was fantastic the kids where in a different bedroom which they

hotel itself has a small bar and serves pizzas and a continental style breakfast

the kitchen was lacking in some items.

the apartment was perfect for a family with a kitchen, fridge and two toilets

- staff so friendly, lovely touches like little activity sheets for the kids, super clean apartment style room