the breakfast was one of the best i ever had

excellent service when we had breakfast from lovely staff and also lovely staff at the bar for lunch

warm welcome with great food in the bar in the evening and a lovely served breakfast in the breakfast room in the morning, great value

we enjoyed a drink in the bar before bed which was busy with a brilliant atmosphere

absolutely gorgeous setting and lovely bar and restaurant interior

breakfast good.

plenty of parking and the staff were welcoming

the spa and gym was an absolute delight

couldn't get a mobile phone signal from my room although wifi was fine so not really a problem

unfortunately when we arrived the wifi was down but the staff did a remarkable job paper checking us in

i used the gym, spa & swimming pool & all were excellent

quirky hotel bar and restaurant great staff good beers good food child friendly has most amazing minstrel

good food in the bar and warm friendly staff

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

room service was a nice touch

nice old hotel in the middle of town with free parking

terrace and bar area and dining facilities together with well-appointed bedroom and bathroom

from the spa experience, to the fabulous dinner, and then drinks in the lounge, it could not have been any

room service - ordered a dish that arrived and was incorrect despite reiterating what was required

valet parking, when i went to collect my keys after two days on checkout the staff knew which car was

all areas including the spa and pool were spotlessly clean and well decorated

we stayed on a dinner, bed and breakfast rate and all the food was fantastic, the restaurant is gorgeous and all the staff were

times that kids they were allowed to swim in the pool were limited which was unfortunate especially if youre

pool for kids as very warm

started off peaceful until people started bringing kids in that were shouting/screaming and jumping in the pool - not relaxing at all

i would highly recommend this hotel perfect location with lots of car parking space and beautiful outdoor spaces

80 charged to my credit card in case of bar sales

service was great, suite was very spacious and clean and the breakfast and room service was very good

went with 2 kids and husband

excellent service, spa and massage , food and room - faultless

breakfast perhaps could have been bigger

friendly staff, arranged early check in for us and didn’t grumble when we were a bit late for breakfast

we required an early check in and they were very accommodating to this

the staff were fantastic from the warm welcome received when we first arrived to the knowledgable bar man at the end of the evening

of the staff were amazing, from checking in to the bar and restaurant staff they really went over and above to make our stay perfect rooms were lovely

we were able to park our car right beside our room

lack of clarity on availability of bar meals.

stock in pro shop,lack of staff so sports bar couldn't stay open,,no room service ,no change of bedding towels

very friendly and helpful staff. great bar and menu. all in a beautiful location.

parking was difficult- day golfers in hotel parking

speaking to another guest apparently they were doing 3 rounds of golf with dinner, bread and breakfast

room service

if the swimming pool was for guests not children learning

the food at the restaurant and at the bar were really good, room service and quality food

i particularly enjoyed the amenities, especially the swimming pool, sauna, and jacuzzi, which provided perfect relaxation

perfect location hassle free parking easy access to to all routes

room was very clean and spacious, bed very comfortable, nice hot shower, good room service, breakfast was excellent, staff very pleasant and helpful, lovely garden, good

lovely clean rooms, pool was fab for my son. room service very reasonable. staff very friendly

hotel, lucy who was at the bar was the best

room great breakfast choices leisure facilities fab, pool was really warm which was great for the kids

great parking and easy access to

wifi was an added

think it should be a lot more cleaner and have a washer machine in there and more cleaner in kitchen and more up to date

we had some issues with the wifi dropping in and out.

the apartment provided two bedrooms, shower / bathroom, a downstairs toilet, lounge and a small kitchen all for a

overall 10/10 for a great stay, location and car parking

nice staff, very comfortable bed, nice bar area and great dog station - really great stop off from the

all areas of the hotel including dining room , bar , reception & rooms all cleaned to superb standard

excellent value, with free papers, breakfast included and wifi

the bar manager was genius - crafted my new fave drink - zero alcohol beer with a lime segment

we had dinner and breakfast there and couldn't fault either of them

no room service

i can think of other than better wifi, for some reason it was really slow which made working difficult

only thing was we requested a bottle of prosecco to our room and it was a hour until i called room service to see where it was and the girl said do you want it now, wasn't happy with that

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

suite was luxurious and room service polite and helpful

was there for my birthday, complimentary drinks and a late check out

but when paying for a late check out, its usually for extra sleep time

30 am with kids partying on the landing

for example the waitress also did the bar waited every table aswell as sorting cuterlery etc

to be able to book into our room until 2pm, we were in and unpacked by 10:45am (and at the bar by 11am)

it even had a laundry room

my kids said it was the best place they've stayed

room service was totally hassle free & easy

loved the bath in the bed room and the whole room was just amazing! the bar was fab too just wow

wifi was fantastic

staff were friendly and helpful had early check in which was a bonus

if it were not for that i properly would have been in the bar enjoyed

i asked if there was a laundry nearby where we could wash our dirty laundry

bar service was first class all through our stay and great prices too

very central in chester. the bar has a great band on a saturday night.

there’s even a small door for the kids to enter the room

only criticism is having a table and a mirror to do hair i had to pull the kitchen table to the plugs for

needed a proper fridge/freezer in the kitchen and some more utensils

are no blinds on the windows and the spa room overlooks a busy shopping centre and walkway so people walking past can see directly in

lovely room with additional kitchenette and steam spa

staff, loved the style of the hotel, lots of great work stations all over the hotel and its dog/pet friendly

food menu not the best. hotel guests should not be asked to pay for gym use.

conditioning, friendly staff, free cocktail, dog treats, comfy bed, pool table

comfy rooms and a good bar and lounge area. perfect location to see chester.

great central location with easy parking and free ev charging. good breakfast too.

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

great bar and restaurant

lovely breakfast

excellent breakfast, comfy rooms and very friendly staff

comfortable rooms, great shower, excellent evening meal & terrific breakfast

the bar area is so cosy, would love to return on a winter's night and enjoy a drink by the fire

our room was directly above where the laundry trolleys were loaded and very early each morning woken by trolleys been trundled in and out

room service, great choice of breakfast

kids running up and down corridors late at night and woken early every morning by noisy

i like everything. the room size, decor, room service, the breakfast etc

my kids even commented on how dirty is was

if staying in the hotel, surely kids should be allowed in the pool until 7pm

pool and spa made it worth the money compared to similar hotels like another local one on a golf course i've stayed at on previous trips

shame we couldn't of enjoyed the beds abit longer for a lie in bur due to kids swim time and breakfast we had to get up quite early to fit both in

the breakfast buffet though was excellent

in family time which is excellent as one can enjoy a swim whilst one’s partner supervises the kids & swap

room in the restaraunt- bar snacks and room service don t cater for vegans nor pescatarians - cheeseboard was very poor a hard stale

we requested an early check in and had an email to confirm but when we arrived it was not on the booking

wasn t much of a bar area and no one answered when we rang 3 times on separate occasions for room service it s not as big as you think too only a couple places to relax other than your

superb location and plentiful parking

parking, check-in, room, restaurant, breakfast, check-out, all great

our room was located at the rear of the hotel with parking right outside

could get wifi in the room however the staff didn t tell us the password so didn t actually use it

the wifi in our room was poor so we had to use our own mobile signals

really great place, everything was spot on, also next door to a golf course.

room was spacious and had a fabulous bathroom with jet spa bath

swimming for kids after 4 we had booked a room with a view but there wasn t one

only one member of bar staff when they know that have a minimum of 150 guests

we couldn't use swimming pool an we asked 4 times an kept being told busy

really nice place to swich off. not too many kids around. maximum helpfull staff.

very good buffet breakfast and outside bar dining area as a useable option

showers in the pool area were either boiling or freezing

pool and gym facilities where magnificent, staff where helpful and friendly

swimming pool, decent breakfast, 10 minutes from chester town, 10 minutes from the zoo

just need to upgrade the wifi so it reaches more of the room

bar and food options were minimal, there was a delayed delivery for alcohol, which dampened the

lovely stay in a really nice hotel. excellent gym and pool facilities

the spa facilities were brilliant and the pool was lovely and warm

so did find this a bit pricey had two courses with a drink for 4 came to 160 there was ample parking outside and with the stay you could use the spa steam room sauna swimming pool jacuzzi

hotel and room, spa/pool were really good size and the gym is the best hotel gym i have been to

there was ample parking outside and with the stay you could use the spa steam room sauna swimming pool jacuzzi jacuzzi did look like it needed a bit of a spruce up though and had a bit of a smell

wifi was down so couldn't take card payments and we had no cash but allowed us to have tab for the

you get a clean nice room, great location and parking included

ll-english) breakfast each day

plenty of parking

needs refurbishment and replacement wifi as this was very poor

we would say is the taxi services were awful around, we had a couple of recommendations from the bar but none turned up, luckily we flagged one down for a wedding we had to attend

arrived just after my notified check in time and asked at the bar about checking in as there was no obvious 'reception' desk

hospitality was excellent, the food was above expectation, and a warm welcome in the bar with open fire and an open fire with breakfast , exceptional value for

messaged to arrange early check in and had a quick response and they allowed us to check in before the wedding we were

the restoration on the old stables is lovely, the bar room is cozy and welcoming a the staff were attentive and helpful

easy to find. comfy beds and clean room. allowed early check in. good breakfast

ain), freshly cooked, dinner was also delicious and the entertainment and atmosphere in the bar couldn’t be better

car park and the bedroom was far enough away from the main bar to not be an issue

nice staff, clean and spacious room and good breakfast

village hotel with a very welcoming bar and excellent menu

lovely location, restaurant and bar area spacious, food nicely presented and delicious, drinks reasonable, very good value for

staff were fantastically friendly and helpful, organising early check in and taxis

lovely historic establishment. bar staff were lovely and the estrella was amazing .

excellent bar and breakfast was good

bar was dog friendly too

- staff so friendly, lovely touches like little activity sheets for the kids, super clean apartment style room

we stopped here for 1 night to break up a long journey with our 3 young kids

the kitchen was lacking in some items.

i felt comfortable that the kids would not leave their room without us knowing because there was just one doorway into both

ev charging points immediately outside was a massive plus

road was rather noisy - parking was tight but ok

restricted parking

of parking at property,pretty courtyard to relax in

was no wifi available despite being advertised

over backwards to help us upon arrival, nicely appointed rooms with comfortable beds and reliable wifi

wifi excellent

place plenty of bars good bar prices very good food large clean rooms polite caring staff great place in the middle

very comfortable room, spotlessly clean . great bar . good location. super helpful staff

evening dinner is also very good, as are the bar prices

fabulous breakfast, great offering. very welcoming host and good service

nice pool , gym was small but well equipped and very good value on half board

beautiful with choice of shower and bath spa facilities were lovely but the steam room smelt breakfast was generous and very tasty bar and dining facilities were

very large - clean and comfortable parking was ample and accessible staff were friendly and helpful spa facilities were

sockets all had 2 usb connections, wifi was great

breakfast was fresh and of good quality

bar and restaurant very good

comfortable and bar on site

bar prices were a bit high

easy parking

the spa bath was incredible and i don t think i ve stayed somewhere with staff so lovely and

gym and pool were very clean and state of the art

) our dog was welcome anywhere except the restaurant so we had our meals in the bar area where there are plenty of tables to choose from

it’s a very busy place and there were a lot of conferences on when we visited which made the bar area very busy

great spa facilities

the spa facilities were also excellent

exceptionally clean with a fab breakfast.

breakfast was great, staff friendly, comfy bed, great free standing bath!

the breakfast was delicious

booked 2 bedrooms for our family of 4 (kids 10 and 14) the bedrooms were very comfortable and a good size for the price

the bar and restaurant area were lovely

we loved the location and the facilities! the gym and spa were really well equipped

to and from room between theee pm and ten pm there were room service trays and rubbish left lying outside rooms

lovely room, great spa & pool area, fantastic brekkie!! ud83dudc4d

the beautiful surroundings the staff are wonderful really enjoyed the spa day would recommend

the spa ,gymn and pool

matched them in every way, locally sourced suppliers - absolutely divine almost forgot about the bar which is well stock with delicious wines - i just wish it was closer to home so i could sample

beautiful location. excellent breakfast. bar area pleasant to sit in.

bar bill was a little excessive but craft beer was delicious

and eating with our dog by the front door / bar area/ reception area

lovely views. accessible on site parking. pleasant staff. birdsong.

big space comfy bed and pillows

games room is ideal we played a few rounds of pool

the staff are so welcoming, and the beer in the bar is beautiful

attended the area for open golf championship so hotels were at premium prices

nice spa bath

excellent location , friendly and helpful staff . clean rooms . allowed early check in

the staff and the bar downstairs

get access to the room you have to go to the bar first

helpful bar manager and efficient owner via telephone

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy