wifi was poor especially saturday evening when i guess lots of people were on it

staff member was most welcoming when i arrived reminding me that my breakfast was included in the price i paid

warm welcome, really helpful owners and staff, the room, the super comfy bed, excellent parking and what a grea location

beautiful location with plenty of parking

the food, both breakfast and dinner, was excellent

the bar could be a bigger area, it was a bit crowded and not that inviting.

service for kids 9-10, 2-6 pm only

the room had a view of the laundry area and there was no fridge in the room

standard double room got a family room with twin beds & kids bed not so good for a romantic weekend

the wifi was reduced due to storm damage. the lady on the spa reception was not very friendly.

very cosy room. friendly staff. nice bar area. great breakfast.

uldn t get to a login screen) and the in-room info was lacking

parking is limited and expensive, wifi has very weak signal when in rooms away from main hotel, maybe need a booster installed

decent shower, wifi, comfy large bed and everything very clean

great central location. comfortable well equipped bedroom, good parking.

ntleman working day in the bar and serving food in the eve was exceptional) lovely ladies during the day too

the bar

secure parking. nice clean room great shower. lovely breakfast all fresh local produce.

the breakfast was excellent and the rooms lovely

staff

soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas or coffee, you must get of the premises asap

excellent standard of food and drink and lovely ambience in bar and restaurant

excellent location, reasonable price, great breakfast

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

the dinner and breakfast were superb, and the wine matches sublime

bar can get crowded & not enough chairs

wifi worked intermittently

restaurant and bar were good and the food was excellent

if i really wanted to be picky i would say the wifi was a little difficult to use as the signal was almost non existent in most areas

wifi very poor

mmer time only - or heat waves :) - not that you can predict the weather in

we weren't warned in advance so was pretty inconvenient small kids

and welcoming, beautiful decor and furnishings in reception, bar and restaurant

that the bar service was a little slow

i had arranged a late check out but this hadn't been put onto the system so was disturbed by reception asking when

that wifi and breakfast wasn t included...

bar is good and the food was excellent value for money

staff were really helpful, allowed our request of an early check in to be granted

wifi is bad but i use the lounge for this

bar was very cheap

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

he owner) took the stress away immediately by checking us in and although the bar was already closed as was the kitchen he served us drinks and organised a takeaway for us ,

room and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking and good location have booked

location, plenty of parking

good parking

the bar is very comfortable

wifi in the whole place

lovely meals and bar area

wifi worked well and a bottle of water was waiting for us on arrival

was a shame we were not told the bar was shut and so was the restaurant

being quiet the bar area was being used not the dinning room this was not a problem

parking was great

sketchy wifi in some parts.

the main bar reception was decored to perfection

the bar area was nice and friendly staff

staff and warm pool really look after in the bar with help with menus and made my family feel at

really friendly staff, excellent gym, food really good quality and a great location.

inside, there was a bar which served food and a restaurant which has the same menu as the bar plus a 3 course buffet

room quite small. bar prices expensive

comfy bed, free use of pool and amazing breakfast... even a nutri bullet.

nothing springs to mind. wifi a bit stop and start.

very hot, wifi was very poor, room next to kitchen

no signal or wifi access/kept cutting out, a lot of cobwebs and dust in the room, dirty loo brush in corner of

the wifi was unavailable during our stay - i appreciate not the hotels fault - and the room had zero

good wifi, nice biscuits + coffee + hot chocolate + etc welcome pack

noisy as walls seem thin but for the price was a very pleasant stay with great staff and lovely bar area

and the breakfast is amazing

the breakfast was great. the beds were comfortable and the room was clean.

restaurant and bar open for meals no need to leave the facility to find something to

early check in for 10 or later check out for 10 is super useful

staff weren’t helpful infact she was rude and made me wait for 2 hours before i could do early check in and pay extra 10 pounds for early check in

lol the pool the hot tub the whole atmosphere of the place

lovely owner, very helpful and very well stocked kitchen. bed was super comfortable

loved the pool

no wifi. bed should be more comfortable. need a kitchen

the pool and the people were very accommodating and helpful in a stressful situation

good room and bathroom. v comfy bed and extra pillows. great to have a gym onsite

wifi was weak in the rooms

laundry was terrible

bar and restaurant are nice as well, food was good but in my experience bit pricey

to gatwick south terminal, easy accessibility to public transport,shuttle service to airport, breakfast, rooms were quite good, staff was very helpful and courteous would definitely recommend

room, excellent food and wifi and interesting history

staff was lovely, i got there late i thought the bar was still open but was shut and they made me sandwich last minute even the kitchen was shut it

wifi didn t work very well

room service; reception

hotel later than expected but reception staff was so friendly and kind enough to inform us about room service

everything perfect, plus unexpectedly quiet! nice peaceful sleep. easy parking too.

parking, pet friendly plus clean, comfortable and free wifi

small bar at reception, a pint of ale was much appreciated

gym didnt open pre 8am which i find very bizarre and

free parking

stay before holiday flight and early check in

being on the 4th floor with a glass window which scared me with the kids

check-in was quick and great, the room was very comfortable and we had room service and the food was delicious

room service was quick, rooms are large, very clean and quiet

we used the garden restaurant for dinner and kids eat free

broken kitchen chair

good car parking at the rear of the hotel

disappointed that the kitchen was closed on a sat evening

spacious bedrooms, good kitchen and bathroom

free parking

sofa bed dangerous for kids with springs coming through

i didn't have a chance to try the restaurant or the bar but will definitely be back.

the wifi when i needed in the morning for business wasn't

happy to help settle you in your room, help you with anything like taking your drinks from the bar to your room

the wifi was not great in my room

didn t have free wifi in room

booked for access to gym which was small but had enough equipment

lovely spacious comfortable rooms, and reception areas. good food, gym.

room with good space, nice breakfast and friendly staff room worked will for a family with 2 kids

beds were really comfortable which helped especially before a very long flight with kids

the eggs looked very dried up at the breakfast buffet and there was no orange juice.

fab bar & restaurant area

barman was a bit to keen to tell us we can't bring food into bar area, my partner is hypoglycemic

breakfast was expensive but my partner and our daughter enjoyed what they had!

staff were truly all so helpful and excellent customer service and a lovely breakfast and great service

sufficient free parking in a rural setting

information nor apologising; for making me go tirelessley through a fire exit to the outside gym in the cold and not informing me that i needed a specific key to enter

rural location with spacious rooms and gardens and ample parking

comfortable and quiet gym on site plenty of parking space

equipped, the setting of the hotel and it's grounds are stunning, service was good, plenty of parking space

breakfast was delicious!

we dined in the cloisters & the terrace as well as having room service frequently

spa building being a separate building

the spa and the gym sauna and steam room were not working and that could have been made clear when we booked

less you count an unattended field next to the parking lot and some unappealing paths along berry bushes)

was unable to get food as the kitchen had been shut 2 days prior to my stay.

a magnificent aquarium which hypnotised the kids

of the waitresses/members of kitchen staff came over at 9:40am to inform us that she is turning the hot buffet off

close to stoke park with a nice playground for the kids

the venue, i would have thought they would make more effort with bands, comedians etc to keep kitchen open longer

good wifi

the night, the restaurant was fully booked, but we were given the bar menu

of parking, good wifi, comfortable room

wifi in room 401

of parking, good wifi, decent sized room

parking can be found off the main road at the rear by the park

not the best for parking, but always managed to

was a nice 5 bar internet wifi but no one knew the password to it

perfect stay with free parking, i will return on my next visit to the area

room above bar so a bit noisy & road traffic noise

didn't see a menu for room service either

location perfect, staff very nice and helpful, loved the fallen angel bar ! room amazing

the wifi was good but occasionally dropped.

wifi was free but did not work properly

suite, value for the money, clean and comfortable, could not get the wifi to work would not let us log in

central , easy parking , comfortable and welcoming

style of the hotel, size of accomodation, breakfast, plenty of parking

lots of parking available and a lovely garden backed by the river wey

perhaps some additional lighting would help but also some forethought on my part in parking closer would also assist

lovely rooms and a great bar area

great location and free parking

the wifi was a good strong signal

was spot on for where we needed to be, shower was hot and powerful, breakfast was good, free parking on site

clean, comfortable, good parking

car park is safe with parking at front and rear

nice comfort rooms very nice to relax very nice swimming pool sauna and steam room very nice hotel and friendly people the restaurant was very nice food

thought spa area a little tired and decor in our room a bit drab

breakfast was a bit pricey but there was plenty of choice and no rush to finish

clean, bar and friendly staff

great quality rooms, breakfast was licely. great service.

could not connect to the wifi had to use phone as a hot spot.

ill, hint hint)

a nice safe park atmosphere and i guess great for kids (dogs welcome)

parking was also super easy and it was close to gatwick airport

super-clean, character-filled stay with a great staff and excellent breakfast so close to gatwick, at a very reasonable price

lovely bar too

breakfast was lovely

the wonderfull rooms; no noises from the outside; delicious breakfast; unforgettable!!!

late check out of 11am was good

we did not have breakfast as decided to enjoy the lie in until checkout, and went for breakfast at cote over the

meal in bar very good and decent selection of beers

time away for my husband's birthday with no children for a change, but we could have brought the kids and dogs if we wanted to

menu, meals, bar gardens and breakfast all

great alternative to the standard corporate hotels. strong wifi signal and great food.

close to car parking and gatwick airport - food was good plenty of choice and room stunning -

was excellent i had evening meal and breakfast

parking

breakfast, log fire, parking small

breakfast was excellent

we were disappointed that no hot breakfast was available as no chef on duty

then the breakfast was excellent and a good price

parking nearer i have mobility problems but the staff were helpful

we only had breakfast there but it was very nice

a step back in time to a traditional country inn but with all of the modern facilities (including wifi) (-)no wifi but in rooms but i m told it s coming. (-)teething problems with strength of wifi signal and timing of central heating being on, which are known about and are being addressed (-)wifi was out of order (-)wifi. some pies on the menu during winter months. (-)there was no telephone coverage and the wifi was very patchy. (-)to the location there was little to no phone signal, there was wifi although my parents couldn't connect in the garden rooms (-)the wifi wasn't very strong and no 4g signal so doing work in the evening was tricky. (-)they can't really help this but it would have been lovely to have managed a signal or some wifi! (-)over-priced; no wifi; poor breakfast and tiny room- even though we were told we had been upgraded

we even got a free upgrade to a hut when we arrived, and bucks fizz with our breakfast once they found out it was my boyfriends birthday