food excellent and great breakfast

bar area nice and cosy, different to what i have seen before

would be nice if the bar had a local real ale

the restaurant / bar is open to the public could get quite noisy at closing time on busy nights

it had a nice bar and room was comfortable

bar and restaurant area very good and the staff are friendly and hard working

lovely room, comfy bed, and great breakfast will definitely come back.

very comfortable & interesting hotel with lots of parking nearby

i really appreciated the free public parking right behind the site, which was very convenient

i checked in i wasn t given any information about wifi, breakfast or how to check out

great selection of beers the steak and ale pie with chunky chipd and onion rings was to die for bar staff were really friendly and helpful can't fault it in

food fabulous chefs great, bar staff and morning staff excellent lovely treat for our dog millie

everything fine just music in the bar over the weekend on till the early hours

didn't know the breakfast was included but had a fantastic continental breakfast available.

property has been recently refurbished with the bar and associated accommodation centrally located on the main street of newbiggin on the sea and

the bar is nice, the breakfast was good

good food nice rooms friendly bar staff the big lad chris is very good

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

great bar area with a lovely atmosphere and decent food

the bar area is comfy and modern

the pool was great, we had an hours slot each day which was plenty for our 2 young kids

clean friendly good all round breakfast out side the city good parking for cars all round 10/10

super clean, nice and quiet, lovely gym and pool. hot tub was amazing too.

the prices of the meals and room service

spa was a little grubby looking in places

location was perfect as we could walk through to our party in the northumberland golf club

location next to the northumberland golf club

a regular here! great value! nice rooms great pool great staff

loved the pool and heath spa facilities and room service was excellent and

great with the kids

if they had more signs outside telling people where to go as i enter through the spa as i couldn t find the reception but everything else was fantastic

were completely outstanding from the receptionist the bar staff the night porter

swimming,sauna,steam,spa and gym facilities too

enjoyed having a pub and gym facilities on site

drive from the road through the grounds good and car parking for our room excellent and close by

so polite, friendly i have to ask to stay a bit longer because i have a brakedown and need late check out, so they sorted my request ud83dude42 ud83dudc4d asking about how it was my car

also, the laundry was clean and fresh

we ate dinner in the evening, bar was pretty fully booked and we enjoyed a fresh salad and mussels for starters followed by

location good- quiet road rooms delightful, pleasant bar & dining room and good food

our vegan sunday lunch and breakfasts were excellent, and the bar was lovely for an evening pint

from room to the bar everything just perfect...

breakfast was excellent and excellent choices available

kids area was too smal for the kids to play.

my two grandsons loved the pool we only stayed one night but used the pool three times the breakfast was lovely with plenty choice for

late check out at no extra cost.

was amazing especially chelsea in the bar who was extremely polite, friendly and professional

staff were really friendly and helpful, always greeted with a smile. breakfast was delicious.

food in bar reasonably priced

the food is lovely and the whole bar area has a great feel

nice clean and spacious room- lovely relaxing bar and restaurant area

everything, location, staff, beautiful bar area 10 out of 10 from me.

all areas around hotel bar restaurant clean

our dog was also allowed to come downstairs into the bar area (not the restaurant) while we ate our

plus- that rare treat- excellent beer in a hotel bar ( it's often indifferent)

lovely staff, nice room, great breakfast , great location

very good selection at breakfast. staff very professional. good experience all round

the bar was well stocked and the menu was extensive

i later noticed in the hotel information brochure that there was a 3 surcharge on each item as room service

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

young kids couldn’t manage the numbers and no one in management position to oversee

wanted early check in

, shower was hot , pillows were comfortable, having a sofa bed was an added bonus, having the kitchen and breakfast bar worked very well , we will definitely be

the wifi is a tad slow but usable. parking can be tricky if it's busy.

they also offer a laundry service

the location was ideal, the breakfast was excellent, wifi was easy to connect to

hotel /guess house, great position for bars restaurants shops, also the beach and parks and parking, the staff were polite, friendly and nothing was too much trouble for them, the room was

excellently decorated. very clean. very friendly staff. comfortable beds. wifi is free.

room service could have been extended to a later hour. by 10pm, nothing was available!

bar was nice and quiet, amazing restaurant with excellent food and staff

got room service and the food was really nice too

all amenities were included and all our needs catered for including both breakfast and dinner on room service

bar wonderful, we didnt have breakfast

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

location and welcome,early check in

good that it was a late check out

due to a heavy night on the tiles a late check out was no problem for the staff

lovely bar and breakfast area

pet fee was a little higher than i expected, i think it was lower a year ago

offered late check out for no extra charge

great location, early check in and kate check out, nice tv and bed

there was no room service even though it said it was available on the website

the bed was so comfortable. breakfast was tasty and the spa was luxurious

location, nice staff, good breakfast, free parking for hotel guests

returned the bottle opened at the checkout

just the lighting in the bar is very strip light bright. not very atmospheric

wonderful bed, spacious room, bathroom and parking facilities

the bar had no atmosphere and the music was awful so i only had one drink and left

the room service choices. especially for kids.

rough room service) all the staff i dealt with - over the phone, delivery of food & especially

spa and sauna facilities

at least we could get wifi on our ipad

staff were lovely and friendly especially the bar staff they went above and beyond to help

unfortunately there is just parking on the street

is unbelievable value for money, the location is perfect, ample parking

also free wifi which was great

street parking right outside

loads of parking and easy access to the tunnel to north shields

staff, allowed and early check in if room was ready, took bags and did the paperwork for those with rooms not ready

location of the is perfect for families with kids specially who are planning to visit discovery museum or life science museum and commuting by

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

clean, great facilities, lovely friendly staff, location brilliant, breakfast great even for the kids

and the hotel was clean and the bar reasonably priced

room service

wifi required setting up cloud account

10.50 each extra); room service was a god-send!

loved the gym, very small and nobody there

was no way you can fault this hotel it has a gym and a bar which is perfectly done oit and the rooms are cleaned to perfection it is the best

excellent gym

lovely hotel. very modern and staff were very friendly. great atmosphere at the bar with the dj

by poppy at front desk fantastic size room with excellent facilities including free fridge mini bar plus tea coffee making facilities o so comfortable enormous bed one of the best spread for

the room, very clean, the staff. particularly the staff at bar and restaurant.

the location, the room, the attention to detail, the room service

food was outstanding,gym facilities excellent

very friendly staff clean room with a lot of space. fabulous breakfast

gym is a good size for a hotel with a small pool

location was excellent and the staff were pleasant and helpful. spa facilities were good too.

lovely room and offered upgrade and early check in

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter to stay

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

the shisha bar downstairs doesn't sell alcohol but you're allowed to bring your own

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

by the friendly staff, modern room decoration, a very good breakfast and outstanding clean

what we needed, rooms was very clean and comfortable, breakfast was really good plenty of choice, kids had some breakfast so that says alotud83dude03, free parking was a bonus, staff were very

limited choice of breakfast and same menu on a daily basis.

too hot in the room and the laundry underneath us made a lot of noise during the night

with two young kids, we appreciated the extra seating area and thoughtful room layout that provided both

nice room clean plenty parking excellent food nice friendly staff great stay.

great restaurant and extremely tasty breakfast

free parking and free for dogs

didn't have the wifi code, so used our own data and it wasn't very clear to us what we needed to do

comfy bed and room service was great too