size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

great bar area with a lovely atmosphere and decent food

to add to this, the coffee machine in the bar was broken, but i survived

good food nice rooms friendly bar staff the big lad chris is very good

the bar is nice, the breakfast was good

parking is free in a well maintained public car park at the rear

i really appreciated the free public parking right behind the site, which was very convenient

nice rooms above a very nice atmospheric pub and restaurant with free parking and great food, highly recommend

the bar had a good atmosphere

amazing breakfast and great chats

, freshly cooked breakfast

it had a nice bar and room was comfortable

is the 2nd time we have stayed here, found it perfect for what we needed and have the bar next door which does food is convenient

location good for sightseeing,enjoyed food in bar and breakfast,room comfortable.

the size of the room.the bar and pub and friendly staff

we all enjoyed the pool and sauna / spa area

felt the food in the bar & restaurant was a little pricey for what you were getting

breakfast was excellent except for the coffee machines

spacious family room, gorgeous cosy beds, superb breakfast, lovely staff

clean, good menu variety, spacious room, nice friendly hotel staff, free parking

so polite, friendly i have to ask to stay a bit longer because i have a brakedown and need late check out, so they sorted my request ud83dude42 ud83dudc4d asking about how it was my car

also, the laundry was clean and fresh

everything fine just music in the bar over the weekend on till the early hours

good choice of breakfast

would be nice if they did a cooked breakfast.

no cooked breakfast

property has been recently refurbished with the bar and associated accommodation centrally located on the main street of newbiggin on the sea and

location was perfect as we could walk through to our party in the northumberland golf club

location next to the northumberland golf club

a regular here! great value! nice rooms great pool great staff

loved the pool and heath spa facilities and room service was excellent and

great with the kids

nice clean and spacious room- lovely relaxing bar and restaurant area

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

food in bar reasonably priced

lovely bar downstairs does very good and affordable

the food is lovely and the whole bar area has a great feel

loads of free parking around, too

left a day early because of it)

location and free parking was very good

free parking which is plentiful outside the hotel

location was great with the added bonus of parking free for whole weekend

the bar had no atmosphere and the music was awful so i only had one drink and left

and clean hotel with staff who are very friendly and helpful and very good breakfast free on site parking

wonderful bed, spacious room, bathroom and parking facilities

great location lovely staff fantastic breakfast comforter rooms very clean good parking included

the bed was screwed together didn't feel that safe to sleep on the wifi was very poor

hotel very near the airport the staff were very friendly my grandson loved the kids corner with toys

mostly the staffs attitude, amazing with the kids and really made it worth while

good service by staff.especially bar staff late a night when we arrived late.

my two grandsons loved the pool we only stayed one night but used the pool three times the breakfast was lovely with plenty choice for

clean rooms friendly staff good value. great late check out time.

clean room and easy parking space.

on street parking close by and the metro station a short walk away

wifi weak.

great wifi

maybe a tv and kettle in room but great wifi reception so could watch our laptops instead

very weak wifi

offered different restaurant however we travelled most of the day, just had room service

the bar is festive and the barman, jack, was friendly and super interesting to talk with

open wifi network is insecure.

staff couldn t have been more helpful with check in/check out, room service etc

at least we could get wifi on our ipad

also they had kids and you could hear

staff were lovely and friendly especially the bar staff they went above and beyond to help

services for kids were amazing

told 24hr room service but cocktails stopped at midnight and also the proper food menu so had to have

no bar due to refurb

the wifi in the room was poor on the tenth floor.

few scuff marks on walls and bunk rail was a little less stable than it should be if kids going to pull up over it

problematic connection to wifi in reception area

wifi took a little while to connect on my computer but worked straight away on my phone

the customer service was very friendly and bar was well furnished, good value for money

good that it was a late check out

lovely bar and breakfast area

due to a heavy night on the tiles a late check out was no problem for the staff

fabulous location, gorgeous bar and staff, super comfortable bed

pet fee was a little higher than i expected, i think it was lower a year ago

slight disappointment was that the spa wasn't open during our stay

for a late check out, received a call then telling us our late check out wasn t on the list

good wifi

check in at 2 pm and 10 pound per hour for late check out

wifi kept disconnecting

for key workers

free wifi:), and the bed was very

room was clean and had all the requirement of a comfortable stay liked having a gym

more variety in the menu room service poor shower tv remote control did not work

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter to stay

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

the room, very clean, the staff. particularly the staff at bar and restaurant.

laundry service because my children have autism and have accidents but there were no prices for kids clothes and the prices are expensive

fitness room is modern and thoughtfully designed - better than most hotel gyms

in normal rooms but can t complain because the coffee downstairs is fantastic and you can get room service anyway so that s just me being very fussy

efficent, easy room service and spacious, clean rooms

staff helpful with early check in and late check out as we are ihg members

excellent breakfast

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

as a member the early check in and late check out was a massive bonus

rooms were perfect along with the breakfast ! £54 for 2 adults and 2 kids fantastic value

good facilities, excellent breakfast and overall nice hotel

facilities and location are very good. breakfast is nice as is the bar area.

staff all very friendly and great to have pool and steam room

pool and gym small but first class

food was outstanding,gym facilities excellent

too hot in the room and the laundry underneath us made a lot of noise during the night

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

by the friendly staff, modern room decoration, a very good breakfast and outstanding clean

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

great to stay with family with good breakfast

spa and gym facilities were excellent

love it we visit regularly great location great pool spa facilities lovely staff restaurant overpriced and room service prices but offer great breakfast

the food in the bar and grill was delicious so i definitely recommend that restaurant

spa and gym facilities were excellent

spa wasn’t open on a sunday, would have used if open.

no tissues in room. our room had no towel rail. bed was very low. no bar soap in bathroom.

ev charging was great and convenient

staff were so friendly, hotel spotless and the food for dinner and breakfast was lovely

very nice breakfast

again as she was when offering room service that evening